Blue Bay Grand Esmeralda: 2nd time around just as good as the 1st

This was our 2nd time at the Blue Bay Grand Esmeralda. It was just as good as the 1st. Staff were very good, rooms were very clean. We had room service one evening and that was just as good. We plan on returning next year!

Sandos Caracol Nature Resort and Water Park: Huge resort with pros and cons

Arrived at Sandos Carocol Eco resort March 31-April 7 Superior Select Club Adults only was assigned to room 7013. Upon initial inspection room was clean and even had a swan on the bed made of towels.There were no robes, slippers, welcome bottle of alcohol as inclusion stated. Rep made aware of this as she called to remind us about the briefing. We could not attend the briefing due to wedding breakfast. We assured her that the omitted inclusions were not a big deal as long as we had a safe and [... read more] clean place to sleep every night. Rooms are in need of repair as we soon found out. Maintenance was called to our room to fix the air conditioning, a toilet that did not flush, malfunctioning safe, and the key entry system took 5 visits over 2 days to fix. The last maintenance visit lasted from 11pm to 1;30am. Management did sent a note of apology.t is a great policy to have guests present when maintenance working, as it protects workers from undo accusations but takes away from guests vacation time. ANIMALS I, was entertaining to see monkeys come around the pool and posing for pictures, the Coati running free in packs playing in the leaves and different species of birds and insects. I dont agree with barnyard animals in pens, and there were to many deer in the pen. Anyone that can afford to travel here has already seen these animals.Guests should obey the do not feed the animal signs as it is for the animals protection as well as the guests. FOOD We enjoyed the Brazilian restaurant for lunch. There was lots of variety at the buffet, fresh fruit was excellent, but signage was nonexistent. Snack bar at night was disgusting. We went one night to find nacho sauce, no chips,4 pots of cold unknown food. GROUNDS The public bathrooms were clean and functioning. The grounds were clean and foliage and flowers were amazing. kudos to the gardeners. We could go for long walks on the beach but it was rocky in front of the resort. Nature decided to bring in lots of seaweed while we were there for the week. THINGS TO DO Take a bike ride, a walk to see lizards basking in the sun. See the beautiful water fall, old ruins, and the water park. Kudos to the bartender Rosario in the disco, the maids,the gardeners and grounds keepers and the cook who made my eggs to perfection every morning. Also to the staff involved in the marriage of my friend April 3 on the beach, dinner was awesome and service was amazing at the event.

Blue Bay Grand Esmeralda: Great Resort

Not a place to visit alone better for couples or families stayed in block 8 very compfortable Great entertainment Cab to 5th ave 370 pesos Shuttle from hotel 80 peso per person There is a variety of foods Rating 1-10 Mexican favorite 9 Steakhouse good 8 Seafood poor 1 Italian fair 4 Chinese fair 5 French didnt make it there Pool by beach our favorite plenty of activities poolside Left maid service small gift on pillow daily as a token of appreciation

Catalonia Royal Tulum: Amazing resort!

This place is amazing. Great food, staff, and environment. The beach was kept clean and we never had to fight for a chair. The rooms are spacious and very nice bathrooms. Recommend the Mexican restaurant.

Hotel Xcaret Mexico: Beautiful resort

The good: the grounds of the hotel is gorgeous, and very different than most other resorts, with the meandering lagoon. Staff are courteous and very helpful. Grounds are kept very clean. the included entrance to the different parks, tours and activities, to me, would be the biggest draw for this hotel. guests can choose to be as active or to just relax around the resort as they choose. the taco stand is a must try, truly awesome tacos! the sunday brunch at the Xpiral is awesome also. The [... read more] not so good: food in on par with other resorts of its class. Some good, some so so. Buffets lacks variety, which was a surprise to me, and can be quite a long wait, at least for dinner, which again, I didn't expect. The bad: shower temperature. it fluctuates constantly. one second it's burning hot, the next second, cold. apparently, quite a lot of other guests have the same problem also. All in all, other than the shower temperature, I have really enjoyed my stay at this resort. and would go back if I come across a good price.

Royalton Riviera Cancun Resort and Spa: Awesome Resort

Royalton Cancun is the cleanest Resort we have been to. The food is excellent the staff very helpful and friendly. A little disappointed in our room we had garden view and it was a forest no flowers just bush very disappointed. We have been travelling with Trip Central since 2012 and travelled twice a year with Trip Central’s assistance. The flight with sun wing was also disappointing a half a cup of pop or water. I tried to pre book our seats for the plane the night before in the ti [... read more]me slot provided and they said we missed our time unbelievable. Trip central sends us a $100.00 voucher that we will never use, I suggest trip central should pre book our seats free of charge in place of a voucher we will never use. We have not received any incentive for using Trip Central since 2012. Not even a discount on our flights

Breathless Riviera Cancun: 5 star resort!

Amazing resort with top notch service. Very high quality, clean and great food. Endless activities - the E team made things fun always. I would highly recommend this resort to anyone and will definitely be going back.

Paradisus Playa Del Carmen Roulette: Great Food and Service but Daycare atmosphere

Pros: -Amazing food with easy access to a la carte dinners -Great service from all staff -Clean rooms grounds Cons: -Out of control daycare experience while at the pool and buffet area on the family side. Perfect if you have a 3 year old with you but not for couples travelling alone. -No sports bar -No alcoholic drinks before 11am (no baileys in your coffee in the morning, no mimosas, and nothing at any bar or pool) -Beach is full of seaweed. Some mornings had 4 foot piles of sea [... read more]weed on shore. -Very poor entertainment at night.

El Dorado Seaside Suites: Great place to be

Everything was amazing here. The room was new, modern and huge. The unlimited room service was a savior for me and the food at the restaurants were was always fantastic. All the service was great, I have no complaints about any of it.

Bahia Principe Explore Coba: Excellent resort

The resort was very clean with endless food and drink options. There are multiple resorts on the grounds. The golf cart transportation was frequent and fast. You did have to wait during peak dinner and show times for an available cart to go between resorts but that’s to be expected. Downside-the beach. The water is shallow and rocky. Not good for swimming but there’s always the pools.

Occidental at Xcaret Destination: Nicest resort ever!

Absolutely beautiful. Very nicely located, amazingly built in the jungle and you get to see monkeys! I visited with my daughter, son in law and my grandchildren. My grandchildren didn't want to leave, They had so much fun in the ocean and the swimming pools. Highly recommend to families.

Ocean Riviera Paradise: Perfect Family Vacation

We truly enjoyed our experience at this resort. The resort itself is large with lots of choices for dining and swimming. The staff is very friendly and the resort is very clean. We wouldn't hesitate to return!

Iberostar Selection Paraiso Maya Suites: Not too happy

Worse resort ever. They refuse to serve me drinks because I didn’t tip the bartenders. My room didn’t got cleaned properly. After i left tip was all cleaned. Third night no tip my room was not cleaned again. I ordered deinks while waching a show and we never got the drinks. Second night i tip the servent and the drinks amazingly showed up in couple minutes. They should be ashamed to ask $6000 for 7 days. That resort deserves under $3000 for 7days. Never will go there again.

Ocean Riviera Paradise: Great food and rooms

We stayed at the adult only section of the resort. The rooms were big and spacious. Always lots of food to eat. Didn’t have to make reservations for the a la carte restaurants except for the Japanese one. Large resort but has a trolley. Has lots of kids activities. If you loss your room key it cost $5US for a new one. Bingo cost $2US a card and $2US for kayaking. Evening entertainment was good but very loud bring ear plugs.

Ocean Riviera Paradise: Amazing Resort

This hotel went beyond our expectations . The resort was clean the food was great and service was amazing. Our room was lovely with a great washroom with two sinks tub and a shower . Lots of pools lots of restaurants to choose from . Beautiful grounds with interesting wildlife made this resort a place we would love to come back to. Very close to Playa Del Carmen and easy to pop out for a short visit .

Bahia Principe Escape Sian Ka'an: Okay but not superb

The resort itself is beautiful and clean. The service at the buffets was frustrating. From our drink orders being ignored or our table given away while serving ourselves food. The lack of restaurant choice onsite is also less than 5 stars. There is one buffet and one pool side snack bar. There is also one a la carte onsite but getting reservations at all of the restaurants is almost impossible unless you choose to eat at 5:30 or 10pm. Unfortunately we both got extremely sick with food poisoning  [... read more]which ruined the last three days of our vacation. After that eating anything was nerve wracking and stressful. We met others who shared the same experience. Definitely not a 5 star resort compared to others in the area. The trolley ride to get to the beach or other resorts in the complex is really just a nuisance. The rooms were nice and clean as was the entire resort. If you expect 5 star quality and service pay a little more and choose a better resort. Ambivalent is probably the best word to describe my feeling once back at home. Upset because I was extremely sick from the food as well.

Sandos Playacar Beach Resort: Nice resort

This resort is massive. We were in the adults select section which is nicely situated close to the beach. The beach is beautiful with white sand and clear blue water. Until the seaweed came on day 4. The resort works hard to keep it cleaned up. Not their fault, just Mother Nature. The king room with a Juliet balcony over looked the pool and had everything we needed, but could use some updating. There was no shortage of food. Good buffet with many choices. The specialty restaurants were n [... read more]ice, favourite would be the French. The burrito shop was a hit, we went there 3 times and they were the best burritos ever. Entertainment was great, shows were good. We went to the spa twice and the staff there were amazing. Best massage ever. I would recommend this resort.

Occidental at Xcaret Destination: Loved every minute of my trip

This resort was excellent. The only thing about this resort I did not like was that there are 2 sections of the resort (pools and resturants) that you can not use unless your apart of their vacation club that costs like 18 000 usd or more. That part is like a time share. And you will need asked to sit thru a 90 min presentation which ends up being 2. 5 hrs. Now on to the good stuff. I was I building 18, which was close to a pool and it was in the trees so we had lots of monkeys on our deck [... read more]. That was my favorite part. The staff are so great. Our breakfast and lunch waiter William was fantastic. The show didn't start till 9:30 which was late for me. I go for the sun so I am up early. Xcaret park next door is so worth the $200 unlimited access cost. We are already planning another trip there next year. So much wildlife. Fantastic time. Food was excellent, the room had great AC and the beds were very comfortable

Iberostar Selection Paraiso Lindo: Great Resort - first time in Mexico

Hotel was beautiful and the grounds gorgeous and well kept. Our room was nice, king size bed and lots of room to put clothes and your belongings. The maids did a great job keeping on top of it. The beach was very nice but very windy every day, not that anyone can help Mother Nature. We did have fun playing in the waves. There is lots to do, we never got to it all. Lots of kids and mostly at the pool. The food at the Mexican was great but they should make it more personal and not hosted at t [... read more]he buffet as too open and noisy. The other restaurants were really good, steak was awesome. Entertainment was good, magic show and the Broadway night. If you can make you way to the disco you should as it was a lot of fun. Great dance music. Did an excursion to Tulum ruins and Rio Secreto caves. Diego tour guide was very knowledgeable and a great guide. This was worth the money. All in all we would go back to this resort. The staff were great and worked very hard, they are overworked and the hotel should hire more to compensate... Also the drinks, especially at the beach, were not strong at all, it didn't taste like there was any liquor in them at all.

Occidental at Xcaret Destination: Our Dream Vacation!

This resort was a dream from start to finish. If I have to put it in a few words, its eye candy, the wildlife is amazing and felt like home. The rooms were large and fresh, modern and updated, the buffet and a la carte restaurants were always busy and food was tasty. The beach is small but perfect (does need more chairs - so get up before 7am and get yours!) and the snorkelling was such a treat for our son. The salt water pools were refreshing. Our favourite part of the resort was the picturesqu [... read more]e property. It was stunning and beautifully maintained. We were one of the lucky ones to have Monkeys on our balcony and a deer in reach of touch! Such an experience for everyone. Julio at the Beach Buffet was awesome to our family, he feels like family now. We definitely will be back.