Blue Bay Grand Esmeralda: Beautiful resort

The resort was alway clean, easy to get around, food was good, customers service was great. Would recommend 100%. Lots of action down at the big pool, slow and relaxing at the smaller pool. Drinks were Awesome

Royalton Riviera Cancun Resort and Spa: This place was over the top!!

I don’t have one complaint about this resort! The food was phenomenal and so was the service, everyone was friendly and always available. This resort has something for everyone, families, groups, wedding parties, if you stay at this resort you won’t be disappointed!

Royalton Riviera Cancun Resort and Spa: Awesome time at the Royalton Cancun

Amazing resort, super clean and friendly staff. Food was excellent! Beaches were cleaned daily and bar service was quick. Lots of activities on the resort and staff will help facilitate excursions as well

Paradisus Playa del Carmen: FAMILY RESORT

HOTEL NICE AND CLEAN, NICE POOLS, GREAT FOOD, GROUNDS WELL KEPT. STAFF VERY NICE, BEACH IS NOT GREAT BUT OK. EXCELLENT FOR FAMILY WITH YOUNG CHILDREN. BARS SELECTION GOOD, NOT A PARTY RESORT BUT ALSO LOT OF YOUNGER CHILDREN SO NOT VERY QUIET.

Blue Bay Grand Esmeralda: Just ok!

Just got back from an all girls trip, had tons of fun!! However, the company was what made it fun. Beach was terrible as it was full of rocks and seaweed ( not the resorts fault) Pools need a some maintenace. The drinks were fantastic but unfortunately that is where fantastic ends. Nightlife was ho-hum as was the food! Spa was good. Thankfully we didn’t pay a lot to go the week we went so all in all we got good value for our dollar!

Iberostar Selection Paraiso Lindo: amazing resort

Lindo was very clean, the rooms were a wee bit dated however comfortable, no complaints about food, we visited three parts to Iberostar elegant properties, would highly recommend to families, many activities for all, pools clean, ocean a little rough only had a few days of ocean swimming however beach very clean, staff were most helpful, we hired the photographer at the lindos to take family portraits excellent however pricey photos,

Royalton Riviera Cancun Resort and Spa: great holiday experience

Excellent food ,service, helpfulness,welcoming,great facilities we had a wonderful time being part of a destination wedding. A fantastic place to relax or have fun. I would thoroughly recommend a couple having a holiday like this.The Staff are very friendly from the Gardener to the Managers .We tried the food in a variety of restaurants we found the cuisine Exceptional in all of them .The buffet was also just as good. I would thoroughly recommend this hotel to family and friends.

Paradisus Playa del Carmen: Huge resort, disappointing beach.

The property is huge, with tons of pools and restaurants. It’s beautiful and the staff are amazing - every single one was over the top friendly. The beach was a huge disappointment (obviously not the fault of the resort). Not swimmable because of crazy amounts of seaweed. Incredible lattes and excellent food. Tons of swim up hotel rooms if you enjoy pools.

Royalton Riviera Cancun Resort and Spa: Wedding In Mexico

Second time in Cancun. visited this resort due to my sister getting married. I have no complaints. The hotel was kept very clean including rooms.all the staff were excellent. Lots of food options with the various restaurants. In terms of activities the hotel has lots to do throughout the day or night .

Occidental at Xcaret Destination: Needs updating

Food was good ,buffets where repetitive and needed more variety, internet was poor and should not be limited to one small area, beach and pool chairs few and in poor shape,i found myself taking two damaged chairs to make one good chair and dragging it from one end of resort to another,actually witnessed guests fighting over chairs. First room had no working lock on patio doors had to pay for upgrade to make my wife feel safe,not anywhere close to other 4.5 stars we have stayed at. Staff at resta [... read more]urants and on grounds were excellent but guest services was terrible ,we had one day of rain and where going on excursions to playa Carmen and they couldnt get us a second umbrella because there was only one pre assigned per room and they couldnt get us another one ???? It was a simple request and they were absolutely useless.

Grand Sirenis Riviera Maya: A Great Resort

This hotel, although quite big, was very nice. Quite modern and well kept. Rooms were fabulous and spacious. The main pool which is also the activity pool lacked activity at times. The disco was located on the outer edge of the resort which was kind of removed from the hub of all activities. I found it never busy possibly for this reason but there were golf carts which would take you there. The sky bar was a nice place to hang out for live performers. The nightly shows were awesome as thry play [... read more]ed live instruments and they sang. The beach or lack there of was fine. It's common on that side of Mexico for beaches to be like that. Alot of erosion going on. Great for snorklers. Seaweed can be a problem on windy days. The food at the buffets were great. Lots of variety. The best A la Cartes were Steakhouse and Japenese. Never got to really enjoy the whole emenities of the resort due to its size. Staff were amazing all over the resort.The spa services are well worth the extra $$$. We treated ourselves on the ladt day.

Grand Sirenis Riviera Maya: Sweet Memories made at Grand Sirenis Riviera Maya

Joined my daughter and son in law and their 2 children, 2 days after they had arrived at the resort. Beautiful large clean rooms with a choice of a king bed or 2 doubles plus a queen pullout couch; very comfortable beds. Friendly, helpful courteous staff. The lazy river was great fun, snorkelling off from one of the beaches was nice but not the variety of fish one would find in Cozumel but interesting to view that part of the reef just the same. Beautiful resort, that is well worth the 1 1/2 ho [... read more]ur drive from the airport in Cancun in a comfortable air conditioned van. Food was very delicious and they provide a special kids menu at all of the a la cart specialty restaurants . The kids club was great for kids 4-12, but you can go there if you accompany your younger children under age 4 and the staff were fantastic! There is also a quiet adult pool if you're not into all the action filled family events at the large main pool with swim up bar and music. Something for everyone,but might be alot of walking for someone with mobility issues as only owners at the resort were allowed to use the resort transportation. The free dolphin show at the resort was great. No complaints from me, just thankful for the great vacation experience!

Blue Bay Grand Esmeralda: Nice place to kick back and relax or not. Lots of choices!

Great grounds, Food was excellent! The staff went above and beyond. Great place to recharge. We really ourselves and everything that was offered. The spa was fantastic! Great place to spend a day don't pass this up!

Bahia Principe Explore Akumal: Beautiful resort. Excellent Service. Well maintained. I recommend.

The grounds, amenities, food and drink were all top notch. The staff were probably the nicest I've ever had on a resort. My only issue was the mini fridge wasn't really up to snuff... but who cares really? I would definitely recommend this place.

Sandos Caracol Nature Resort and Water Park: All in one resort !

This resort is a family gem! My girlfriend and I went and left our husbands at home - we were happy to be in adults only select club for the quiet pool area and beach area. If you are with your family there is so much to do for kiddos! we were also entirely entertained through the week. Amazing staff, great food variety, lovely atmosphere - the temazcal ceremony with Jesus was nothing short of magical. The cenotes on site are also divine! Would10/10 recommend for resort travellers :)

Breathless Riviera Cancun: Beautiful resort

I usually never write reviews but I feel that based on a few of the issues; a review is warranted ...The check in process is a little too long; they don’t offer you welcome drinks; water etc while you wait, you wait in line with everyone else checking into the resort With one girl doing all the check ins with many others staff standing around, after you check in you have to see another person that takes you thru all the specials the resort offers; spa, dinner specials etc... you then have to  [... read more]wait again for your luggage and to be shown to your room; still 1.15 hours later we were not offered a drink while standing and sitting around. The staff doing the check in were not overly happy or friendly ... I thought this would be a place they want to leave you with a good first impression ... We got to our room only to find out we have two double beds: bearing in mind that we are away as a couple for the first time without kids in years so this was a let down; when we asked about a king bed we were told they don’t have one in the resort available - BUT the next check in guy tells us the hotel is at 65% capacity? Doesn’t make sense... on day 3 of 5 they called us and asked if we wanted to move... we choose to stay where we were to avoid spending time packing up agains and unpacking when we only had a 5 day stay, we wanted to make the most of our time not spend it shuffling rooms. After checking in we went to the jacuzzi pool and went to get a drink; walked up and got totally shafted and ignored and were told they are closed! That they closed that bar at 4pm!! Insane! Two bars- swim up and main pool by 5pm were shut down and no pool side servers around ... we had to walk to the grill bar to get drinks to bring back and sit in the jacuzzi with! We didn’t think much of it just went on with our day that maybe it’s the end of the day and that’s why staff are grumpy/ bar is closed etc; this wasn’t the case all week we got VERY little good service unless we had a 5$ bill in hand; and we do tip at every drink delivery even if we wait an hour for service... we aren’t cheap people ... but the service was subpar all week and I think that bothered us most.. we truly had high expectations after reading so many good reviews ... it was a let down ... The rooms are very clean and well kept; the resort itself is amazingly beautiful, beaches have a ton of sea grass but they maintain the ocean front very well... the poolside entertainment is on the lower end and no nightly entertainment except one night in the theatre. The spa gift card we got from Wendy for 200$ was not valid for a massage we were ONLY allowed to use 40$ of the gift card towards the service .... again totally letdown as I wasn’t going to pay 150$ American for a massage and only 40$ of the gift certificate was able to be applied .. it was a total “spring” break feel by day 3 with the level of partying and drunks; this part doesn’t bother me because everyone should have fun while they vacation! The food made both my husband sick and in the bathroom most of the vacation .... again I don’t ever post reviews but I’ve never been to a resort where I felt so many things went wrong and the service was ultimately kinda blah .... we left feeling pretty let down ...

Iberostar Waves Quetzal: Good Resort

When we arrived at the hotel our room was not ready yet....this was at 2:30pm. They asked us to come back at 3pm to check in as our room would be ready. We went back to check into our room and it wasn't ready until 3:45. While we were waiting for our room to be ready we booked our 3 a la carte dinners. They said they would squeeze us in as they were booked solid. Upon arriving at each of our a la carte meals the restaurants were 3/4 empty. I don't understand why they made a big deal about bo [... read more]oking these a la cartes when there was lots of room to fit us in. The Mexican and Steakhouse were very disappointing. The Mexican restaurant didn't have many selections and the Steakhouse overcooked the steak. The entertainment was good but way too late for kids. The entertainment started at 9:30pm and ended between 10:30pm and 11pm. It was pouring rain out and all rooms were suppose to have an umbrella in the closet. We did not have one and we requested one from the front desk and never received one. We scheduled a pick up the night before we were to leave with the bell boy for 8:45am the next morning. No one showed to pick us up and nobody answered the phone when we called. We ended up having to walk our luggage to the front. On a positive note the buffets were fantastic. The waiters were very friendly and made sure we had everything we needed. The bartenders were great with our kids who loved ordering different drinks. The entertainment staff was fantastic as well. We enjoyed the shows and events that they put on throughout the day. The resort was very clean. Our room was cleaned daily and the fridge was always refilled. There was lots of wildlife which was a big hit with our kids. The wifi was good as well.

Bahia Principe Escape Sian Ka'an: Great Spot

Bahia Sian Ka’an is a very quiet corner of the much larger Bahia Principe Riveria Maya resort. A spot to relax. Great pool with pool side bar service. Activities optional. Great food and a jungle location.

Sandos Playacar Beach Resort: Mostly Great just needs a little work

Just returned from a week at Sandos Playacar we did the select club (adults only) The entire hotel grounds are beautiful. Every staff member we spoke with was helpful and always asking if they could do anything else for you. My reviews tend to be long so I’ll try to break it down so you can just skip to what you’re looking for. Check in- Was faster and easier than at any other resort I’ve been to. Walked in got handed a drink the woman at the counter finished with the couple in front of u [... read more]s asked our names and if we wanted a stronger drink! She ordered us 2 Margarita’s and someone brought them over from the bar she put our bracelets (*room key is on your bracelet and is a great idea I never had to worry about carrying a room key or losing it LOVED THIS) on and introduced us to a guy that was there for the upsell. We actually agreed to go on the “elite upsell tour” and were promised 2 50 minute massages. Did the tour the next morning it’s 90 mins the first 30 you just eat breakfast with the lady and talk then we were shown the construction and new area on the beach and the elite haciendas we came back and sat down to talk $. We told them it wasn’t for us at this time and they weren’t pushy at all she calls the manager over he offers another smaller package and we said no and they gave us our vouchers for massage. This wasn’t an unpleasant experience at all it was actually nice to walk the grounds with her because she showed us stuff we probably wouldn’t have found on our own and what we had access to and what we didn’t. The voucher said 2 relaxing massages and you could upgrade them if you wanted I thought they would be pathetic lightly rubbing massages and they weren’t at all they were amazing massages right on the beach very much like I get from my RMT at home it was absolutely worth our time to do this. Beach - amazing huge white sand beach in the select club area with lots of seating maybe not all had shade but the sun moves and lots of people just moved their seats either in or out of the sun. The select club never seemed to have much for "entertainment" The days we were there they had darts for about 30 mins, a stretching class and a very small very inactive dance thing going on. We went over to the family section of the beach a couple of times thinking maybe that's where the entertainment was but everything is like island time and if it says 11am they didn't start setting up until 11:30 or 11:45 and did it very slowly still no music or high energy anything. Pools - The adult pool is BORING if you are looking for a very quiet relaxing vacation you'll love it it's just not for us. There is never any music being played the only "entertainment" there was bingo or water aerobics. There is a small shallow pool with a ping pong table in it that was fun and a pool with a volleyball net that's never used they seem to use that pool for scuba lessons. Also it doesn't have a swim up bar. The pool in the family section (old adult section) is where it’s at. There is a swim up bar and tons of seating didn’t matter what time we got there we could always get chairs. People here were having way more fun volleyball was always being played some people had their own speakers and at the far end away from the bar is a shallow pool where most of the little kids played. The New Area - We went over here looking for entertainment and found that beach has a shortage of seating especially with any kind of shade. The pools over here are the elite "black bracelet" the kids water park and another pool with a swim up bar. It was crammed over here and unless you do the 6am towel on chair thing you probably weren't getting one because there wasn't many. They do serve a lunch here but they didn't cook hotdogs or hamburgers unless they were ordered so you had to wait but they had ribs and chicken cooking the whole time it was just weird and caused a jam up of kids waiting for burgers or dogs for 15 mins. A La Cartes – We tried the Brazilian, the steakhouse and the Asian. All were amazing! Not sure why people complained about waiting we were told the one night the Asian would be an hour wait there is a bar upstairs you can go have a drink at and wait we decided to just try another because it was already almost 8 and come back at 6 the next night. We walked around the corner to the Brazilian and walked right in we were served by Carlos for the night and he was Amazing! The steakhouse we went around 7:30 and got right in. The Asian seems to be the busy one that you want to go at 6 and sign in when we went back the next night and were sent right in. Dress code is very weird A family ahead of us at the Asian the man was told he couldn’t wear his sandals in they were almost like Birkenstocks and nice looking my boyfriend was allowed to wear his because they had a back strap??? Basically no dress code for women but men couldn’t wear thong sandals. They could however be in t-shirts and backwards hats with running shoes on. Which I really don’t care they’re on vacation too but to make men run back to their rooms to get running shoes on or strapped sandals didn’t make any sense. This also seemed to be the only restaurant that enforced any kind of dress code. Buffets – Were great with lots of food choices. Breakfast was awesome and never any shortage of bacon like I’ve seen at other resorts. Food wasn’t always as hot as I like it but that was the only downfall you could always just wait until they refilled something you wanted it happened often. Cupcake Café and Burrito Place – I don’t drink coffee but my boyfriend went every morning and loved it there were lots of choices and the girls working there were always very sweet and worked fast when it was busy. The cupcakes were delicious as well. The Burrito Place I can’t remember the name of but it’s right next door was amazing we ate lunch and late snacks there a few different days!!! Staff and food was awesome here Bars – The beach/pool bar in the select area could use more staff they were always getting slammed and people lining up. The premium bars in the meeting place and main lobby were excellent big shout out to Rodrigo at the meeting place premium bar for making the most delicious Miami Vice’s ever and lots of them! Rooms –This was a downfall for me. The select club rooms are in a great area close to the beach but they need some work. No lamps on the nightstands and only 1 plug beside the bed and one in the bathroom (these aren’t double outlets it’s literally 1 I had read this in a review and brought one of those plugs that turns 2 into 6 but couldn’t use it so bring a power bar). The nightstands are also solid so no drawers there are only 3 small drawers on the table with the TV. There is a coffee maker there also that you would have to move to an outlet to use. It really just takes up space as I didn’t meet anyone that used it because of the Cupcake café they could go to. Housekeeping was a little lacking and typically cleans like a teenager basically if they don’t think mom would see it they skip it. There was a bottle of champagne in an ice bucket and a plate with 2 chocolate covered strawberries wrapped in saran wrap that we didn’t eat or drink. The plate sat there for 5 days with the fruit rotting. Mirrors were never wiped down and had splatters from people brushing their teeth from before us that were still there when we left. Counters weren’t always wiped. I think the housekeeping has too many rooms each and that’s why they don’t have time to do everything properly. The fridge was supposed to be restocked every 2 days but was only once during the week. I just asked the guy at the premium bar for a can of sprite every day and put it in myself. People that complain about the walk. It’s literally 5 mins from the beach to the family pool area past the reception. We took the trolley twice. Once because they stopped and picked us up on our walk because it started raining. They run multiple trolley’s back and forth all day so I don’t understand what people’s problem is with this. The walk is beautiful with lots to look at I stopped every day and visited the Donkey. And right outside our balcony one day was a bunch of monkeys we counted 9 come in from the side and then realized more were coming from the roof right above our balcony along the walk you could hear them and if you looked you could find them hanging in the trees. All in all because of the lack of more lively entertainment (games, sports, music etc.) this probably isn’t the resort for us at least until everything is finished. I would very much consider Sandos again when looking for future vacations.

Valentin Imperial Riviera Maya: Valentin Imperial

We just returned from the Valentin Imperial and have nothing but positive comments. The grounds were spectacular. So much greenery and was very clean. The food was excellent. We really liked the music that played throughout the grounds. We particularly like the buffet down by the beach. It was so nice to hear the waves and feel the ocean breezes. The weather couldn't have been better, and it wasn't really busy so getting into the a la cartes was no problem at all. Staff were very friendl [... read more]y and spoke English quite well. This is a resort that we would definately come back to and recommend to our family and friends. A very enjoyable and relaxing vacation