Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21804 Reviews)

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Barcelo Maya Beach Resort: Barcelo Maya Beach Resort Review

I am writing this review of the Barcelo Maya Beach Resort in Playa del Carmen, Mexico. I have been vacationing in Mexico for many years and this is my first stay at this resort. My travel agent advised me that she had a better experience at this resort than the one I have been going to for many years. Unfortunately it did not live up to my expectations. That's not to say that it is a beautiful resort, however, there are a few improvements that must be made to the resort. Before going on my vacat [... read more]

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Catalonia Riviera Maya: Catalonia resort

The grounds were well maintained as the staff were constantly grooming the bushes and grass Our room was adequate for 3 people , however there was a daily battle to get towels and face clothes for 3 people The bathroom was dark with the brown tiles it needed more light the buffet food was okay but became same thing every day the Japanese ala carte was very good it was the only one that we could get as you could only reserve it on line this procedure was not good for us who are n [... read more]

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Bahia Principe Explore Coba: Amazing Place to go

5 stars the staff is extremely friendly especially Miguel in the buffet for breakfast/ Lunch had table ready before we even show up ... rest of all the staff are very friendly and knowledgeable. Very friendly entertainment staff had a blast with them all. Will definitely be returning again and again...

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Krystal Grand Puerto Vallarta: Beautiful Resort

This resort is a beautiful resort. Tucked in close to the ocean it offers oceanside views, beaches, a variety of pools to lounge by & the restaurants are amazing & so many varieties to choose frome. The hotel staff were a pleasure to deal with. Always friendly, knowledgable & looking after your every need.

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Riu Tequila: Beautiful Resort

This was our first trip to Mexico in 30 years.We didn’t know what to expect especially after COVID.The resort is well maintained ,extremely clean and well layed out.The fact it’s located in a secure gated community was an extra measure of comfort and it’s a 20 minute walk to main Shopping Area(5thAve). There are 3 restaurants with no reservations required as well as a buffet and all in all the food was good especially breakfast. Lunch was also available near the pool area serviced by a b [... read more]

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Tracy  - 

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Bahia Principe Explore Coba: Very pretty resort

This is my 5th time at this resort. This was my first time back after Covid and things have changed quite a bit. We used to have access to the other resorts and now you don’t, house keeping was poor, and did not restock items. Friendly staff and food was still good. Grounds are beautiful and still very well kept. For the price i was just disappointed in the lack of access to other resorts and the lack of extra services we used to get. Beach access is horrible, rocky and small for Coba and the [... read more]

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Dreams Cozumel Cape Resort and Spa: Beautiful setting

The resort is physically beautiful size properly for our taste. It is experiencing a learning curve in terms of service and English language skills. The food is the service restaurants was excellent quality and interestingly prepared.

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Bahia Principe Explore Coba: Very nice resort.

The grounds were very clean. Staff were friendly and very accommodating. There was a variety of food at the buffet--too much to choose from-all delicious. Not being close to the beach was disappointing--It would have been nice to be walking distance. Overall, our stay was comfortable and enjoyable. Being a 15 minute bus ride to Tulum was a bonus. We ventured out one day.

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Royalton Hideaway Riviera Cancun: Good escape from Toronto

We overall had a really good time, but want to highlight some areas below that prevented this from being 5/5. The beach was unfortunately seaweedy and not clear as advertised. We thought we booked the swim out pool but got a garden view of smelly swamps instead. There were many kids running around the resort, especially in restaurants despite us thinking we booked an adult only experience at the Hideaway as advertised. Liqour offered was not premium as advertised. Food was great, service wa [... read more]

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Planet Hollywood Adult Scene Cancun by Royalton: Beautiful Resort

This resort is so beautiful both the family and adult side. This resort has a big sandy beach with pretty blue water. We stayed on the adult side. The foam parties were so much fun! Staff here is great and really humble. They really do try to go above and beyond. Disco was fun at night ! Two things: I would suggest is to put some entertainment in the adult side because the nightly entertainment/shows on the family side are almost so boring. Also, there needs to be a better system for dinner rese [... read more]

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Christmas+Patrizio  - 

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Barcelo Maya Palace: Beautiful resort!

Resort was clean, the staff were helpful and friendly, pools and beach were clean and beautiful, food was delicious at buffets and restaurants, some food was cold at the buffets, and we prefer hamburgers well done

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NYX Hotel Cancun: BUDGET RESORT

It is an ok place, staff is trying hard. So many things that need to be improved though-not enough chairs around pool, beach; long wait for meals; too many stairs for people with mobility issues; shower and sinks not draining; entertainment lacking...many more to list. I would personally not return.

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Hyatt Zilara Riviera Maya: Nice resort

View of pool and beach from room was lovely. Hotel was very clean. Room well equipped. Grounds neat. Service was great in all areas. Food selection for evenings could be improved. Safety issues with wind and pool umbrellas. Umbrellas had to be put down several times thereby eliminating shade opportunity.

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Rania  - 

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Riu Dunamar: January Stay

The Grounds were kept really well. The beach suffered from a lot of seaweed. The weather was windy, and as a result the beach had pretty high waves most of our trip (but that's not within the resort's control obviously). The loungers by the beach were always pretty readily accessible which was nice. The room was okay, the pillows were definitely really thin (if you require a good pillow, I recommend brining one with you). The in room bar was stocked every other day. The couches in the room showe [... read more]

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Barcelo Huatulco: Struggling resort

Probably like most resorts there is a reduction in client's and cash. This hotel, this chain of hotels the Barcello had such a reputation for luxury. This resort in Huatulco does fall short of that mark it's not 4.5 stars a strong 3 star. The problem is not the staff they were all great. They are understaffed and over worked. The problem is corporate greed yes times are tough but it's a mistake to lower the staff's ability to offer a great experience. This severe cost cutting while still chargin [... read more]

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Riu Flamingos: I think we must have been here too many times - 3

This resort failed this time with the customer service at the meals. For breakfast I waited over 10 minutes to let the server know that I would like water. I also had to flag her down, she didn't come see me. Then another table asked her for something. After that she went to a table to clear the dishes and she was throwing the silverware on the plates and shoved a chair into the table with aggression. There were a couple of other incidents that made me less impressed with the resort. I am  [... read more]

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Barcelo Maya Beach Resort: Exceptional resort.

Exceptional in so many ways, reminded me of Disney world, staff always behind the scene, there the minute you need anything. A massive property to explore and enjoy with a small resort feel to it, food , beverages entertainment everywhere.

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Hogey99  - 

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NYX Hotel Cancun: Amazing!!!!

This hotel is a hidden gem!!! We had an ocean view room which was huge! The beds were extremely comfortable. I travel quite a lot and I can honestly say that the food and drinks were the best that I have had. Only breakfast is buffet style and the rest of the time are a-la-carte restaurants. The only negative is the beach chair situation. There are just not enough of them and they are all taken by 6:30 in the morning.

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Grand Palladium Select Costa Mujeres: Beautifully Constructed, Poorly Maintained

Really nicely designed and spacious property. Never felt too crowded, easily able to get spots by the pool and beach Beach is windy and constant waves, some seaweed that they try to clean up each day Food is meh everywhere, best thing i had was fish on the grill We had perfect weather Jan 15-22, 2023 and that was the main attraction The pool by the Fizz bar was a nice spot

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Priscilla  - 

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Krystal Grand Cancun: Amazing beach , hotel not so much ….

Been to Cancun several times …first time at Krystal altitude Cancun, won’t be back ……. Food is very mediocre, we lived on room service spaghetti and beer . Staff not so accommodating or friendly , never ever got a chair on beach as you had to sleep on them the night before in order to get one ..so we were not served food or drinks on the beach . Beach awesome , Luis room service delivery awesome . The rest is not worth it … Gave us the 12 th floor when I requested a lower room and [... read more]

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