Iberostar Selection Paraiso Lindo: Positive Changes, Great Resort

We were in this resort a few years ago, it was great, so we decided to come back. This time I was amazed by the service, friendliness of the stuff, cleanness of the resort. Kids Club is new amazing add-on, kids don't want to leave it. Property is beautiful and well maintained. No tips begging make you want to leave tips. The only concern we had was seaweed, couple days were really out of control. They have equipment to remove it, but, I guess, it was just a season for those. Overall, no complain [... read more]s, strongly recommend

Platinum Yucatan Princess: Platinum Yucatan Princess

I have nothing bad to say about this resort, everything was more than perfect!!!.... except the beach :-( ...lots of seaweed and I was told approx 30' of the beach was lost within a 2 yr period, but cant blame the resort....blame Mother Nature for that) So the Resort: - - I have never been to a resort that was sooooo clean and spotless - the employees were all pleasant and fun, they all went that extra mile to please the guests with a smile - the rooms were very nice and CLEAN, never saw  [... read more]and bug or was ever bothered by bugs - all the night entertainment was amazing !!!!! even the disco themed nights - the food was so delicious from taste to the presentation on your plate....definitely a 5+ and this includes the Buffet!! -the luscious gardens were so perfectly manicured on every inch of the resort... A couple FYI's..... -Bring lots of 30+ sunscreens and were everyday! sun is very strong.... -one cocktail equals 3 cocktails into one cup!!! they are very free with there alcohol (premium brands too) We are definitely going back to this resort ! and I highly recommend it! Anita

Royalton Riviera Cancun Resort and Spa: Destination Wedding- PERFECT RESORT!

We just returned from having our destination wedding at the Royalton. It was PERFECT. We had a group of 77 people with us, and every one of them loved it as well. It was a large enough resort people were able to do their own thing, but at the same time there were lots of places to meet and hang out with everyone as well. Definitely caters to everyone's vacation needs. The staff is very friendly and helpful, and the food was fantastic. The views are spectacular as well. Pictures truly don't do it [... read more] justice. Our wedding day was amazing. We got married at the Sky Terrace and it would be hard to find a more beautiful place to get married. Our reception was on the beach and the staff did an amazing job to make sure it went smoothly. Specifically, our wedding coordinator Caty was the best! She made sure every second of our day was as least stressful as possible. HIGHLY recommended this resort for anyone considering a destination wedding or for anyone looking to get away. Can't wait to go back!!!

Occidental at Xcaret Destination: Amazing resort to stay

The hotel was amazing, I would recommend to anyone who likes nature and adventure. There is so much to do on the resort alone and if you get access to the park, it gives you unlimited things to do without even leaving the resort. The staff on the resort are very nice and friendly, willing to answer any question you might have. Rooms and food are good too.

Bahia Principe Explore Coba: Enjoyed my Stay at the COBA

We stayed at the COBA from April 7-14. The reception staff were very polite and efficient. We were offered a beverage while we completed the check-in paperwork. I found that our check in process was fast. The resort grounds were well-manicured as the groundskeepers worked tirelessly to maintain that affect. There are trolleys to take you to the other complexes such as Tulum, Akumal, Sian Ka, which make up the Grand Bahia Principe. The COBA is not a “spring break” party resort, but it is a fa [... read more]mily friendly resort with the kid pools, kids club, and a life guard supervised mini water park. My 2 year old grandson just loved the water park and the slides. The rooms are typical for a resort. In the room there was a flat screen TV as well as a coffee maker, an iron & ironing board and a fridge that was stocked every day, with 2 beers, 2 large bottles of water, and various soft drinks. The daily maid service was good. The main buffet restaurant is very typical of all-inclusive resorts. The COBA does a good job appealing to an eclectic clientele with various tastes, even the pickiest eater should be able to find something to eat. Depending on your timing, if you happened to be at one of the food stations when the food trays are being refilled, you will get hot food. Otherwise, the food quickly loses it heat sitting in the trays. There are no food warming lamps in the stations to maintain the heat. The food offering can seem repetitive, so if I can make a suggestion, is that you vary your focus on your food selections. For example, select chicken, one day, meats the other etc., so you don’t get tired of eating the same thing every day. The a la carts book up quickly so I strongly suggest that you make the reservations after you have checked in, as you might not get the restaurant or time you want. There are 2 pools. A main pool where you have the animation team and activities, and a quite pool. At the main pool, they have live music around the pool area with an outdoor Mexican buffet to complement the pool bar restaurant. This year most of the animation team were all new. They are very friendly, outgoing, however, the team focused on Yoga, Jenga and stretching classes. I had to remind them not to neglect the popular, high participation rate of all age’s activities like Bocce, Horseshoe and others. There are night shows such as Circus, Michael Jackson, live music tribute bands starting at 9:00 pm that very entertaining. I would like to recognize Alba and Pilar who provided very good and friendly service at COBA main buffet, Kevin and Luna as part of the animation team, Anwar and Rodrigo from the client service management area for their assistance. In closing, even though it is an all-inclusive package, the restaurants, bar and cleaning staff work very hard. I’ve seen people being rude and treating the la cart servers disrespectfully, then leaving without tipping them. A few dollars to us will not break you, however, will be very appreciated by them as my understanding their pay isn’t very much.

Blue Bay Grand Esmeralda: Good value but has some issues.

Grounds: excellent. Hotel: needs to be maintained better (broken floor tiles and door handles etc.)and there is a lot of echo noise from the rough surfaces on the hotel hallway floors. Also, there should be better security control over late night party people around 2am to 4 am. Beach: needs better erosion protection and machines to remove sea grass more quickly. Food: about 1 in 3 people I spoke to had been sick during their stay at this hotel, myself included. This seems to be a high perce [... read more]ntage and should be investigated as to the source of the problem. Staff: everyone was very friendly and seemed to be happy to be serving their guests. This was the best part of this experience in my opinion.

Occidental at Xcaret Destination: Excellent time!

The resort was absolutely gorgeous and very big. Lots of space to relax and the food was delisious. It is located with in the jungle, which is great for seeing new wild life! The staff and service were outstanding.

Blue Bay Grand Esmeralda: Very Nice Resort

This resort was very lovely. I was afraid it was going to be a lot of walking but it was laid out well so maybe 10 minutes either way. The staff are so friendly and he rooms are nice and clean. Had a great time.

The Fives Beach Hotel and Residences Playa Del Carmen: Average Stay

This hotel is perfect for those who want to relax. The resort is generally quiet with subtle entertainment. The food was average but often served at room temperature or even cold even at the a la carte restaurants.The best food was the restaurant Koh Thai, hands down. The staff are all amazing very nice and accommodating.

Occidental at Xcaret Destination: Great for kids

We just returned from a week stay at Occidental Xcaret. It’s a beautiful resort with many activities. Rooms: spacious and clean. We requested adjoining rooms when we booked six months ahead of time, it was completely ignored until we checked in. This is the first time we haven’t had the request filled by a resort. They said that we were close enough because we were in the same building. They ended up moving one room on day 2 and the second room on day 3. A huge headache of a but we reall [... read more]y need adjoining rooms for our family since we had young kids in different rooms. Food: okay, lots of variety, but always cold or lukewarm. Even when a fresh tray was put out from the back it was cold. We stuck to the live cooking areas to make sure we had something hot to eat. The fillet at the steak restaurant was amazing. Xcaret experience: did not receive a VIP check in. Make sure you print off the voucher that has the discounts listed. The resort didn’t know about them or the Xcaret office that applies your arm band. We ended up showing the vouchers to Xcaret Park itself to receive the proper credit. There’s a boat that is supposed to go every 10 minutes. We waited for about 40 minutes getting frustrated as we were told we must go by boat the first time. Finally a gardener felt bad for us and told us it wasn’t running because the weather was poor that day and we could walk there. It was maybe a three minute walk to the gate, no boat required. Also, you must use the main entrance your first visit not the beach entrance. Staff: very friendly, love Paula from entertainment crew. On a rainy day they set up lots of activities in the theatre so that no one got bored and always invited us to activities. Some of them get very pushy asking for reviews and want you to do it in front of them and even bribe with t shirts if you show them it. They waste about 10 min at the end of activities like aqua aerobics to keep asking for a review. Very annoying. Beach: our highlight. It is not for people that like a long walk, but perfect for young kids as it is calm and small enough to keep your eyes on them. The water was so clear that you could see every fish around you. Even if the main flags were red, the calm little cove was green and great to swim in. Wildlife: lots around. Love the flamingos and macaws. The monkeys seemed awesome the first couple of days as they visited our balcony in the third floor. By the end of the week we realized people have over fed them. One got very aggressive with my husband who was just sitting outside reading a book. Another was trying to open our patio door so we had to hold it closed. Accessibility: the golf carts are great to shuttle around, especially in the heat of the day. It was tricky going around with a stroller. There is a lot of uneven ground and bridges and stairs everywhere that would be hard for anyone with poor or limited mobility. Overall: we enjoyed our stay. Don’t miss the pool party on Saturday afternoons. It was fun!

The Fives Beach Hotel and Residences Playa Del Carmen: Outstanding Resort and Staff

Everything was lush and green. Animation crew took care of everyone and made them feel As familia, spent a lot of tiempo with the staff and now my English is no bueno I will revisit Playa Del Carmen soon Adios Rolando

Blue Bay Grand Esmeralda: A tired worn down hotel grasping at 3.5 stars

The best thing going for this hotel is it’s staff. Air conditioning didn’t work. Fan didn’t work. Blow dryer didn’t work. When we left the roof was leaking on last day. Terrible pillows. Thread bare linens. 3.5 stars is pushing it at best.

Blue Bay Grand Esmeralda: Paradise

Great vacation, great food, the staff could not do enough for you. Would recommend this resort to all my friends. Always something going on around the pool area for all ages. If you didn’t have a great time on this resort there is something wrong with you

Bahia Principe Escape Sian Ka'an: Beautiful resort!

Resort is beautifully maintained and room is very clean. Food is awesome. Service was very good. Shuttles come often to go to the beach and other resorts. Nightly entertainment could improve. Staff are very friendly.

Barcelo Maya Colonial: Ok for the right price

The grounds and pools are beautiful. Resort is very large. Beach is dirty. Buffet food is meh but a la cartes are great. No free wifi except in certain areas during certain hours. Upcharges for some premium drinks (Malibu Rum, Baileys, good tequila). Rooms were decent with comfy beds. Service was poor to ok

Akumal Bay Beach and Spa Resort: Awesome resort

Had an amazing holiday! Would go back again. Loved everything about this place. Very friendly, lovely staff. Very clean and well kept. The beach was great. Snorkeling was amazing.. The gym was ok. The restaurants were very good. We’ll definitely return.

Bahia Principe Explore Coba: Great resort

Been to this resort 5 times now and we love it. Great food at the buffet and at La Carte restaurants. Very clean rooms and good staff. The beach had weeds at times but we could always find a spot to swim in the ocean or in one of the many pools. The resort gyms are well equipped for those like us who like to train daily when on vacation. Good choice for couples, families, groups. Nice kid's water park at the COBA as well as a dolphin pool with daily shows.

Bahia Principe Escape Sian Ka'an: Beautiful resort

Very clean resort, good service, great food. The resort is huge as you have access to the adjoining 3 resorts. The free wifi was not very reliable. We had to renew every 24 hours and a lot of times it would not work. Also it was very difficult to book the desired restaurants à la carte as many guests told us they had booked prior to their arrival.

Bahia Principe Escape Sian Ka'an: Fantastic resort

I found sian kaan to be a very relaxing and beautiful resort. I highly recommend you consider it as your next vacation destination.. My only complaint would be the shuttle buses start time in the morning, I would rather see a 6am start time instead of the 7am start.

Blue Bay Grand Esmeralda: Fantastic Resort

Other then Mother Nature depositing mass amounts of seaweed on the beach the resort was very well taken care of Extremely friendly,outgoing staff The ac was not working very well and they attempted to repair yet still not working the best I would recommend Blue Bay to anyone Great stay at Blue Bay