Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Hotel Los Cactus: Very Relaxing

Beautiful gardens, lovely art, not overly crowded. Beautiful beach. Very limited live Cuban music entertainment - given all the wonderful music and musicians in Cuba, somewhat of a surprise. Good for a quiet do nothing and relax and read and Beach walk vacation . Lots of cigarette smokers.

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Nice resort

The resort was nice. Very astetically pleasing. The food was not all that good, for a 4.5 star. The Japanese restaurant was by far the best. The beach was beautiful, the pool area was also great! Overall good resort but for the money a little over priced as we went in January

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Anaf  - 

Verified Purchaser

Palma Real: Horrible

Horrible where to start, food at the hotel can't even eat it they left out food that went bad and wouldn't remove it, had to eat outside the hotel everyday, no towels in the room, went almost a hold day without water in the room do not take your kids to this hotel

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Private  - 

Verified Purchaser

Melia Marina Varadero: Nice resort

Nice hotel very friendly staffs food its ok not the best but ok only one pool but ho care the beach is perfect room are clean drinks are okay overall it is very good resort and we had a wonderful stay don’t forget its Cuba 🇨🇺

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Victor  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Amazing day at Iberastart Laguna Azul

Laguna Azul is Amazing hotel. The service is fantastic. The food and drinks are great. The installations are always clean. The night shows are beautiful. The people are incredible, they always have a positive actitud and are trendily. My family and Me had a really good time. Actually, my soon asked us to stay there more days, but we couldn’t. We have been in Cuba three times and it was the first time that we were at Laguna Azul Hotel, of course, the next time We will stay again at Laguna Azul [... read more]

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Unhappyguest  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Worst rooms and service

I ll start off on the positive; food was good, beach & ocean was amazing. Most staff (servers) were friendly. Great espressos. And the negative: Linens super dirty with stains Beach towel dirty with stains Didnt make beds for 3 days Didnt refill toilet paper for 3 days Didnt refill water for 3 days Ran out of certain drinks And lastly the worst thing is the staff's expectation of a tip. You have to tip in order to get service. This was more apparent with the cleaning staff and the b [... read more]

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Pathetic  - 

Verified Purchaser

Melia Marina Varadero: Beware

A one star hotel that owes its star to the sun n sand alone Food sucks Service sucks Drinks suck Cleanliness sucks Upkeep sucks Sand fleas suck Entertainment sucks Sucks Sucks sucks sucks sucks Sucks Sucks

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Private  - 

Verified Purchaser

Grand Memories Varadero: Awesome resort

Food was exceptional and so many choices. Staff very friendly but not efficient .......................... .. ........................................................at least 200 characters

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Daze  - 

Verified Purchaser

Resonance Blu Varadero: Old, not terrible but not nice either

Rooms were old, rusty furniture and hole in our sliding door about the size of a thick book. Had to patch it up with a grocery bag so moths stopped coming in. Otherwise besides the food everything else was great. Wish they had more events for kids. Never saw toopy and binoo and the kids play area was broken.

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S2019  - 

Verified Purchaser

Hotel Los Cactus: Nice resort

Be Live Los cactus - nice resort, about 2 km from town roughly if you want to go there frequently need a cab. Booking a la cartes was an issue not enough space and you were allowed to book the days in advance so lots would book ahead and not show up. Los had nice suites if you book suite with garden view or Ocean view. We got the junior suites cause I booked run of mill resort or something and they give you what they have left. There is a big nightclub right behind the junior suites and its v [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: First Time in Varadero

Stayed at Melia Marina in classic room with great view of the pool and the ocean ! Rooms are dated and in need of refresh but clean! Small things like no handle on outside of patio door to balcony extremely slow shower drain and very marked up dresser and a drawer that didn’t close properly are just signs of poor maintenance! We all know you don’t go to Cuba for the food and this place particularly the buffet are reasons people say this! Specialty restaurants are slightly better but on our l [... read more]

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Haines88  - 

Verified Purchaser

Melia Marina Varadero: Disappointed

This resort was nothing like the review said it would be, were we victim to locals staying for The holiday? The last two days were the best and it seemed like Everthing changed after the holidays. Shame

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Michelle  - 

Verified Purchaser

Starfish Varadero: very relaxing,nice layout

Our stay at starfish was great. We enjoyed the beach very much, beautiful weather.grounds well maintained. buffet was very tasty with lost of variety. rooms clean. overall the hotel was excellent, Staff very helpful, bartenders very good. The sports bar was nice but could use new pool balls and pool cue, and repair the fuzz ball table.nice quiet location. we enjoyed our stay very much thanks

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Michelle  - 

Verified Purchaser

Starfish Varadero: Completely AMAZING!!!!

We arrived at Starfish in Varadero on Dec 30 for a week. The resort is very clean, staff is very helpful. wonderful people. Helped us get to our rooms, the meals at the buffet were fabulous & tasty & lots of variety. Had lobster new years eve, new years day for lunch and supper. The waiters & waitresses were so nice, really made our stay so comfortable,it was nice that they accommodated 11 people at the buffet. The bartenders were great. The rooms were nice and clean.the maid brought you what [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Beach is awesome!

The layout of the hotel was great. We had some issues with our specific room - AC was not properly working for the first 2 days but they did change the thermostat and it was great after that. We lost our hot water for the last 2 days and it was reported but it wasn't repaired by the time we left. Some staff were awesome and very friendly and working hard. Others seemed to be putting in time and a little crabby at times. Front desk reception was hit and miss. The main restaurant staff [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Average Resort

I did not have high expectations going in when we booked our vacation at the Iberostar Laguna Azul. The hotels need renovations. In our room, the shower head barley worked, we had to use the tub to wash off. The flow of the bathroom sink was also very low. We went with a group of 8 people, 2 out of the 4 rooms were better in terms of shower heads. The beds were comfortable enough to sleep. The food was average but that is to be expected with all inclusive resorts. We did how ever take advant [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Great location

Great location as we weren’t stuck in the resort thanks to the marina. Staff is very kind and they looked after us well. Food is a bit of an issue at this resort...very basic and sometimes they ran out of bread at breakfast or shrimp at dinner. They are not meant to welcome a huge number of guests. Things were better once the hotel had less guests after NYE. Cleanliness was another factor, they need to step it up on that side, hairs in the hallway, in the bathroom in areas we didn’t use and  [... read more]

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KGowtravels  - 

Verified Purchaser

Melia Las Americas: Glorious Beach, Exceptional Staff

The hotel is exceptionally well appointed (by any standard). Food was incomparable (and clearly customized during our stay to appeal to the nationalities of the majority of guest while also offering local delicacies). Take advantage of the reef just off the pristine beach for world class snorkeling or a shallow scuba dive (staff located at the satellite scuba shop on the beach: Manuel and Brayan are skillful instructors for newbies yet provide enough interest in their tour of the reef to compl [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Wonderful Family Vacation!

We travelled as a family group of 12. We loved the plantation style accommodations and beautiful grounds (those gardeners work so hard). The only drawback was that the hotel separated our family into 2 different buildings. Pick 25, 27, 29 for close to the beach/pool. We were in building 12 which was close to the lobby and main buffet restaurant. Walking in this beautiful environment is part of our resort enjoyment so we didn't mind it too much. We participated in the free activities like:  [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Good resort

The hotel was still undergoing renovations. There were a number of bungalows not available during our stay, which on the plus side meant that the resort was only about half full meaning no line ups and always a chair at either the beach or the pool. The beach is beautiful! The bungalow we stayed in was a great location close to both the beach and the pool. The hotel was clean, but showed signs of deferred maintenance, most likely due to the focus being on getting the other bungalows ready for gu [... read more]

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