Excellence El Carmen: Wonderful all inclusive resort

Wonderful beautiful clean resort. Staff was friendly and helpful. Great chose of restaurants. Amazing sandy beach. Swim up room was great for a morning dip after coffee on your private patio. Easy check in and check out. Nightly entertainment with great variety

Blue Bay Villas Doradas: Great Times at Blue Bay Villas Doradas!

Entertainment staff was amazing and always had something for us to do. Food can get repetitive but you can always find something that’s good. Really recommend the catamaran Free Style. The crew was amazing and takes you out to 2 different spots to snorkel. Recommend booking with Cesar down by the beach bar.

Bahia Principe Escape Bouganville: Was an beautiful resort

All our needs were met and the staff were amazing. We had an incredible time. The a la carte restaurants were fantasic. We also did the dinner on the beach for our anniversary and it was just incredible.

Barcelo Bavaro Beach: Amazing resort

Beautiful, well organized resort with something for everyone. We had an oceanfront room adults only side. Premium level service is worth the extra. The food was a good mix of delicious or simply ok depending on your taste buds.

Select Sosua Adults Only, Trademark by Wyndham All Inclusive: Great value

We stayed in a Select swim out room. The extras at Select are worth the upgrade, included are free safe & wifi which you must pay for on the reef side therefore the upgrade cost is not as much as you think. Room: It took a long time for the shower to get hot, or warm, or one day not warm, other than that the room was great. Food: Exactly as the previous reviews predicted, not so great, however the morning egg cook did a perfect over easy which needed up being the best meal of the day. Only on [... read more]e day with bacon, get there early. Service: Same as above, exactly as the previous reviews, slow. Suggest ordering your drink before you want it. The Select side is supposed to have poolside service. On our last day of 7, the waiter finally came by and ask us if we wanted a drink. Note the service at Herman’s restaurant was exceptional! Beach: It right after hurricane Fiona so the beach was closed most of the time. Opened for 2 hours and closed again very quickly. However, the very large waves hitting the reefs was beautiful. Missed the beach bar as it was also closed. Both ends of the resort were blocked off, due to the huge waves and safety risk, therefore we were unable to climb steps at the beach side and walk around the neighbouring resort or down the steps on the reef side, to Alicia beach. Location: Being right in town is a benefit, we were 2 women walking and we felt safe. There are many other bars and restaurants to check out. Recommend the 7 min walk to Sousa beach. Turn right out of the resort go a few blocks, there is a small sign pointing to Sousa Beach, turn left and follow it takes you there. Felt very safe. Lots of vendors trying to get you in to shop, just politely say no and keep walking until you find the perfect bar and tables looking out to the beach. Bonus: The very short transfer, max 15 minutes to resort. Overall, we would return to this resort, or just the area, for the right price. Needs to be a value considering the level of the food and service.

Senator Puerto Plata Hotel: Senator resort and spa

Pros the resort is clean Cons there is no entertainment at all or might life the drinks are watered down. The Buffett has bugs crawling In the food, they let locals stay at the resort on the weekends I was not told this in advance they take over and are rider butting in line and there are long lines Buffet runs a out the good food fast. Empty cups in the pool the staff doesn’t speak English on the weekends just Spanish. I would never stay at this resort again it was one of the worst trip ev [... read more]er

VH Gran Ventana Beach Resort: Simple and quaint some flaws with locals

Beach beautiful; can snorkel right off beach; need water shoes due to sea urchins; 1 buffet; 3 a la carts; enough variety of food you won’t starve; alcohol not premium - lots of sugary drinks; strawberry coladas were really good! rooms can use extra long mirror; hangers and hooks; Not a fan of locals taking over the whole resort on the weekends; was noisy, garbage everywhere; food wasted by locals and then none left if you came late; pool taken over by families; no pool towels to exchange: bu [... read more]t I guess they need to make money on the off seasons; Also lots of peddling on the beaches; they are there everyday;

Ocean Blue and Sand: Horrible

I have never been to a resort where they bring the Locals in at a cheaper rate for weekends. From Friday afternoon to Sunday afternoon the resort is "TAKEN OVER " by 200 or more local residents. Noisy, loud all hours of day and night, leaving garbage eg. diapers, food, cups, drink all over pool decks. Kids with floatation toys in the adult whirlpool, taking up dining room seating, food and services from the people that have paid big for a vacation getaway. The resort has issues with proper A [... read more]C, no water pressure or temperature control for showering, flushing toilets, limited internet. Several rooms have a gross odor to them. When you arrive the next day, you are hounded by representatives to buy into and join the "ELITE" club. Wanted us to spend at least 2 hours of our vacation time listening and participating in the seminar. Food presentative was pretty but no taste. Japanese was excellent.. Grounds and set-up was nice. Large rooms Beach, very little beach area. Mostly eroded away. Hi Tide, there is no beach area 2 big pools but cloudy and some days weren't open going green. Overall; was expensive, horrible experience and disappointing. Not a 4.5 star at most 3 star. We will never go back unless they update AC, water and stop the locals from coming in. The opinions of the other guests we spoke with fully agreed and felt the same way..

Bahia Principe Escape Ambar: Until the Hurricane

Everything was pretty good until Hurricane Fiona. The hotel must have overbooked because we got two double beds instead of the king bed we reserved online, not the end of the world, we pushed the beds together, but not what I paid for at a "luxury resort" The Butler was amazing, Watson made our trip!!! Very helpful, checked in on us, we highly recommend Watson. Unfortunately he was off after the hurricane so we didn't get his help with some of the issues that came up. The Front desk sta [... read more]ff were rude an unhelpful, with the exception of Jesus, everyone else passed everything off to someone else. The food was delicious, the a la carte restaurants were great. When the hurricane came, the communication was really bad, and when we tried to find out what was open etc, the concierge didn't want to help us, she just kept pointing at a piece of paper and staring at her computer. We paid extra for the walk out pool, but after the hurricane the pump had broke so we went 3 days without a pool. Every other pool was up and running in 2 days, and we asked multiple people multiple times. Finally I went to ask for a new room and the front desk attendant told me he had been waiting for me to come to get a new room?!?!?! This is supposed to be a 5 star luxury resort, why am I chasing people down for the services I paid for? We moved rooms and my husband left his charger in the old room, we went back with a hotel staff and the room had already been cleaned and the charger removed, but we were told we had to keep checking back to see if the cleaning attendant came back to work. We checked 3 times, she never returned and they never followed up, or took a note, nothing, it was our responsibility. Again, this is supposed to be a luxury resort. The Air Canada rep Aldo didn't show up for the orientation meeting, and then I had to go back 4 times to find out when our transfer was leaving the last day. Apparently he's between 2 resorts, the Ambar and the Aquamarine, but I only saw him once at the Ambar. The front desk never knew when he was supposed to be there and its not posted anywhere. After the hurricane, he never checked in on us or anything. Didn't show up when the coach was leaving either. I'm torn with my review because I think if the Hurricane didn't happen, we would a have been fine, and of course a Hurricane is no ones fault, and of course the workers at the resort had to go through the same hurricane, so I can totally understand some of the service issues, but this cannot be Bahia Principe's first Hurricane, and they clearly have no procedures in place for communication with guest during this type of event or after.

Impressive Premium Punta Cana: Amazing!!!

We arrived at this resort a day after Hurricane Fiona. It was amazing that the resort was already cleaned from the debris. We were able to use the pool right in front of our room. They tried their best to open alacarte restaurants. We were able to get reservations for the Japanese and steakhouse which were both great. Staff was friendly expecially Luisa from the spa/massage. She is a good massage therapist. Buffet was also good. Our room facing the pool was spacious had a double shower a [... read more]nd sink in the bathroom. Perfect for a couple or with small children.

Wyndham Alltra Punta Cana: overcrowded with Weekend guests

We have been to DR 13 times, various resorts throughout including Dreams Palm beach. We booked Dreams Punta Cana for a new experience and please trust me, do not book this resort! This resort is closing, overall the resort was ok the food was below sub par HOWEVER they allow weekend guests onto the resort. The resort was over capacitated Thursday to Sunday night. They do not have enough staff or the proper facility to accommodate them. On top of that they brought in guests from other resorts tha [... read more]t had to be moved from other hotels because of the hurricane damage. THEY were not the problem nor enough of them to cause the issues, it was the weekend guests!!! See other points below; Buffet Breakfast- waited everyday about 20 minutes or more in line to get eggs, toast no problem, butter was always gone, no bacon, sausage, hashbrowns, the only meat was a thick cut bologne sausage unless you sign up for preferred club. Overall same menu every day. Weekends we could not find a table to sit down at, way overcrowded and understaffed, weekend guests take over the tables in large groups. Buffet Lunch- same menu every day, bbq chicken wing, pork chop and grouper again very crowded and understaffed Buffet Dinner- same experience as lunch. A la carte Restaurants were ok- understaffed and every single night something was forgot, rolls, starter, dessert and the menu given did not match the QR menu, very disappointing and blah. Pools- weekend guests took over, lobby, bar, pools and buffet Service- weekend guests took over and they are very forward and had preferential service because they could speak the language and were loud when ordering or comfortable because they were in large groups. Harassing comments were made to my wife and her friend to the point were they felt uncomfortable in the pool and going up to the bar. We like to have a beer on the balcony before dinner, the bar fridge not stocked 5 out of 7 days despite several calls. Hurricane Fiona did strike and we realize it would affect things overall, but nothing was given to guests to make up for cancelled shows, closed restaurants, closed bars, no room service etc. Many guest did not even have water. What they could have done was had extra bottles of water, snacks, towels, for guests confined to their rooms during the hurricane. After the storm staff did an excellent job cleaning up and getting the resort back in shape. Many guests pitched in squeegeeing out their rooms, hallways, and a group of about 20 of us pitched in to move palm leaves, trees, shingles to help out. Staff was lower as many did were home attending to their own families/houses and totally understandable. Note; people we met during the vacation were there the week before the hurricane and had the same issues, staffing shortages and disappointment with weekend guests. Do not book this resort, even for a lower price, it is just not worth it. Ignore the standard manager feedback comments, they did not try to make things better, the staff on hand did work hard but Dreams put money in their pockets by renting out to weekend guests and not bringing on enough staff to accommodate them or extending buffet hours, opening the other bars on the resort or extending the hours of the bars throughout the resort that closed early. Very disappointing Dreams and never will I book with you again, even at your other resorts. Closing or not you owe your guests a huge apology and some type of reimbursement and not sure how long this decline in service has been going on.

TRS Cap Cana Hotel: Not impressed

No drink service at swim up rooms like at TRS Turquesa but the food was better. Restaurants are open concept so no air conditioning which we found very difficult to enjoy all our meals in the heat everyday. Room could use some work and furnishings need updating. We have travelled to many places over the years and to us this is not a 5 star resort. Very disappointed after waiting 2 yrs for a vacation after COVID. We would not return nor would we recommend this this resort

VH Gran Ventana Beach Resort: AGood Resort

A good resort, with excellent foods.But unfortunately 2 days before the end of the vacation we had to face Hurricane Fiona, no blame to anybody except mother nature. But one thing we have to say, Air-Canada is not serious and sensitive towards it's travelers or customers.Next time we will try to avoid Air Canada flights. Sorry to see, if this is the way Air Canada behaving with the travelers, in future you will rarely see travelers using Air Canada . Very unacceptable and carelessness attitudes [... read more] from it's staffs specifically, rude and uncooperative in the airports. regards Govinda Shrestha Jharana Shrestha Calgary.

Riu Palace Bavaro: Amazing resort. Third visit in 5 yeara

Everything great except the main courses in the buffet. Extremely salty compared to previous visits. There was constant confusion whether or not a la carte restaurants were open or closed. For example the restaurant staff said that the Taino Steakhouse would be open Wednesday and Thursday but they were closed. The local Sunwing rep was so so. We had to figure out things ourselves

VH Gran Ventana Beach Resort: Great resort for that price!

Ми відпочивали з сім'єю 9.09.2022. Це був перший відпочинок з нашим однорічним сином, тому харчування та чистота були для нас найважливішим фактором. І ми не помилилися. У цьому готелі всі працівники постійно підтримують чистоту. Їжа дуже смачна, свіжа, Ñ” вибір як для дорослих та [... read more]к Ñ– дітей. Так, тут немає великого вибору морепродуктів. І меблі в номерах можна було б оновити. Ще в кімнаті дуже голосно працює кондиціонер. Але персонал, чистота та свіжа їжа Ñ” важливішим за модернізацію кімнат. Тому ми лишилися задоволені.

El Beso Adults Only at Ocean El Faro: Diasterous

Had one great day before Fiona was due to arrive and resort started to shut down all the facilities Al a carte restaurants, lazy river pool entertainment bowling etc. Storm hit causing considerable cosmetic damage, tin roofs tree leaves debris etc. After the storm resort was more concerned with cosmetics than customers. Cleaning leaves was the priority. We had no maid service for 4 days, pools were green with dirt and only opened at a rate of 1 per day. Lazy river never did reopen for our stay  [... read more]which was the big draw for us. Restaurants other than buffet were closed 3 days and when the Al a cartes came on line to book on the H10 app you would get ready walk down in the rain only to find it still closed. Our roof top was covered in shattered glass and room developed 4 separate leaks 2 of which required buckets for the duration of our stay. We inquired about a room change but were told all roof units were unavailable. El Beso restaurant Pez Dama was damaged so no Adult only dining options were available. Asked for the glass to be cleaned up so we could use the roof top and was told they were off limits until staff cleaned it up and they never did. I'm sure many workers were concerned about their families at home and really weren't concerned about the guests needs. Certainly didn't get the vacation we were hoping for, but understand it was a major storm.

Royalton Bavaro Resort and Spa: great trip

My husband and myself spent 1 week at The Royalton Bavaro, We had a great and relaxing time. We decided that we would go all out and we upgraded to Diamond Club. Check In was quick and easy! We sat at a table and had a drink while the receptionist did all the work. We were introduced to our butler Max, who was very friendly and attentive to all our questions and needs. He took us to our room where he got us settled in. Then he gave us his number and said anything we needed just to call. The r [... read more]oom was great and spacious we had an oceanview room and it was very nice. The room was cleaned daily and always had a stocked fridge. Evening times the maid would come in and turn down our bed. Great service she was also very friendly! The Pools were also good there were plenty of chairs and at all the pools. I think they needed more entertainment around the pools like some music, but there wasn't really any. We also had fun at the lazy river. Except I would have preferred to have a single tube to float on the 2 person ones are too big to move around easily. Dining was good at the a la carts, but we only went to The Steakhouse and Grazie the italian restaurant. We found a place called Scores also that had really great food. We wish we found it earlier. As a Diamond Club member you are served premium drinks. But I never really noticed if that's what I was getting. The Entertainment was not that great! I thought it was going to be much better but what we did see wasn't really that good. Our second last day there Hurrican Fiona came through and wreaked havoc on the hotel , knocking trees down and a lot of water everywhere. But we didn't mind because we were near the end of our week. We also ended up staying an extra day because there were no flights going out. So even tho it was raining, we still enjoyed our stay. I do have one thing to comment on about our Sunwing Representative. He was not very friendly or helpful especially when we were trying to get information about transportation to the airport after the hurricane, instead of notifying people on line or through an alert they just left a paper on a table with new flight times. No time that a bus would take us to the airport until the morning of the flight. Very unproffesional! He was more interested in making his commission for excursions than helping the guests who were confused about the transportation to the airport. All in all it was a good vacation. But I think I like smaller resorts better, there was a lot of walking to get from our room to the lobby where most of the restaurants were. I'm glad there were shuttle services and we didn't have to wait too long for them. I do have suggestions for Royalton Bavaro. They need benches in the areas where you wait for the shuttle, I notice some elderly people waiting and I myself have bad knees and that would have been a plus. So maybe in the future they can do that! Lastly the ocean was a red flag the whole week we were there, Its not anybodies fault except mother natures but the waves were slamming into the beach so hard that we could only step in before being thrown down from the waves. We would have loved to be able to snorkel but never got the chance. The beach had a lot of seaweed because of the hurricane that was coming. Still the beach was beautiful.

Punta Cana Princess: PCP is changing and, in my opinion, not for the better.

My husband and I just recently returned from a last minute trip to the PCP for an 11 day vacation. The PCP guests we encountered on this trip have a totally different idea of what this resort was all about. There is no respect for other guests and the definition of "adults only" is certainly NOT what we have experienced in the last 12 years we have been going to this resort. Most of their actions should happen in the privacy of their room, but if you say anything you're called "Karen", told to m [... read more]ind your own business, and described as a very unhappy person who has no right to an opinion. Prior to this recent trip, we had already booked our regular 14 day stay coming February 2023. We will be cancelling this reservation and thankfully as we have cancellation insurance, will be taking our vacation funds to another resort.

Bahia Principe Explore Legend: A good resort

The language is a problem here many people that work therir dont understand english,the rooms had so much problems with pluming and roaches every where. The guest servise oslavdo was a great help he helped out alot and took care of the problems. The food is the same everyday so qfter day 3 we got tried of the food. The enterainment is a bit boring as they dont do much with the guest is only with the staff and tje shows are boring as its the same dances every night. The bars are great great servi [... read more]ce at the bars, and the beach is far from the resort and people selling on the beach charge you more then tje store. And last but not least the resort needs to upgrade and get elevators and the maids ho through your stuff so please lock up everyday.

Punta Cana Princess: Great staff, quaint resort!

We stayed in the honeymoon suite. Worth it to pay the extra as there are other perks included! Grounds are well kept. Staff are very friendly and accommodating. Wifi is sketchy in many places throughout the resort. Lots of great waves but seaweed is an issue but do best to clean up!