Iberostar Origin Laguna Azul: Awesome Resort

Was an amazing experience. Great Food extremely friendly staff awesome entertainment. Flight on schedule and smooth Fight. The only thing Mediocre was the resort room that could be becauz we (Canadians) maintains pretty good living standard. Overall Wonderful experience.

Iberostar Waves Paraiso del Mar: Amazing hotel and staff!

The grounds are beautiful and well maintained. There are a lot of private spots where you can go off the beaten path and have quiet time, if you choose. I particularly liked the hammocks on the beach and the swinging beds with thick mattresses and pillows where you could lay in the shade or sun. The pool is spectacular with comfortable chairs. The staff is always there to cater to your every need. The beach is long and clean, with vendors selling everything from jewellery, blankets, beach cover  [... read more]ups, sunglasses and cigars. They are not pushy and respect when you say no. I highly recommend this resort. We stayed in the 1600 room section, which was half way between the beach and front lobby. I recommend this area, as you are close to everything. We were happy to walk after eating each meal.

Iberostar Origin Playa Alameda: Good hotel to stay with the family

Overall, it's a good hotel for the money you spend. It is on a smaller side and everything is close by. Rooms are decent. Food is good. Not much variety but you can always find something you'll enjoy. Entertainment was good: some nights are better, some nights are not so much :) beach is great. Plenty if lounges to choose from no matter when you decide to go to the beach. Getting to the ocean may be a bit tricky for those with reduced mobility since there are some steep sandy steps to take. Will [... read more] recommend this hotel if your expectations are not high.

Iberostar Selection Paraiso Maya Suites: Amazing vacation!

The resort is beatiful, the service is excellent.We relly like that it is a family friendly resort, my daughter had a great time, the food was amazing, lots of variety. We had a really nice vacation, planning to come back next year.

Iberostar Origin Laguna Azul: paradise

absolutely beautiful, staff were very friendly and helpful !!! The only complaint i would have which is not much of one, is to have some circulation, example - ceiling fans in the buffet restaurant and maybe the shows at night, very still hair and some people struggling

Iberostar Selection Ensenachos: Great Resort

Great resort. We have been there four times now. Beaches are the best I've seen in Cuba. Food not as good as in the past, but still quite good. Service great. Staff are so friendly. A bit run down now, but still quite nice.

Iberostar Waves Rose Hall Beach: Incredible hotel!!!! Staff, food, top notch..

This hotel is amaZing!! My second time there and won't be the last. Nothing but great things to say about hotel. Everyone should give this hotel a try! The staff are amazing fun and friendly. Made me feel so welcome

Iberostar Selection Paraiso Maya Suites: Great vacation

Favorites parts: - The hotel - Coffee bars +++ - Seafood restaurant and its desert bar! It was amazing...so many choices - The Beach - The staff were friendly - The Grounds were fun and well kept...not sure how else to describe...felt very "grand" - The details in the rooms like the charger for different cell phones attached to the alarm clock/phone were cool. Even details like a light that turns on in the safe was cool. Good parts: - Buffet restaurants (Love their hazelnut chocolate crepes!) - [... read more] A la carte restaurants - Popcorn available in the evening at main bar near lobby - Can visit other attached resorts Disappointments: -They forgot it was our honeymoon or were never notified as we had asked when we booked with tripcentral. At the reception they said "congratulations" and that was it. We actually had to provide proof we had just gotten married. When we finally did provide proof they left a bottle of champagne in our fridge two days later and that was it...very uneventful and truly a disapointment from what was implied. If you are looking for special attention or details on your honeymoon don't go here. We still enjoyed ourselves because the resort does not make a honeymoon! - The beds are pretty hard. Took a few days and we got used to it. - The Spa needs a lot of work on the beds and in the baths. Tiles loose and probably hard to get clean since they had done some patch work.

Iberostar Origin Laguna Azul: Amazing people

I love the Cuban people and the gorgeous beaches. The resort was pretty. We had trouble with the air conditioning. They need to improve the quality of the food. The restaurants were good but the buffet was not.

Iberostar Origin Laguna Azul: Amazing resort!!!

Was a wonderful trip, the flight on time, the bus service, excellent service, and the resort , all in general Good Resort, service, food etc... Just I have one problem, everyday .., I have problem with the key (card), I have to sep up the new one

Iberostar Origin Laguna Azul: beautiful beach and pool area

Beach was beautiful, pool area was nice, lobby and main restaurant needed A/C or fans. Rooms were a little dated and in need of general repairs. Staff on the whole were extremely friendly and willing to help in any way. We stayed 2 weeks and found that during the second week our room was not always cleaned and for 3 days we had no clean towels and was told there were none available!

Iberostar Selection Ensenachos: Beautiful place

We visited Santa Maria Cuba from Sept 1-8th 2014. The resort is beautiful and the beaches amazing. The food was typically what we expected in Cuba. There is always something you can find to eat that you will like. The rooms were spacious and clean however the bed was so uncomfortable that my husband and I woke up numerous times through most nights in pain. The springs were digging into us. My husband went to the chiropractor when he came home. On a few of the nights we even took pain killers. It [... read more] sounds like we are exaggerating but we are not. We have been to various places in Cuba over the years (13 times visiting Cuba) and this was one of the most beautiful resorts we have stayed in. We are reluctant to go back to this resort only because of the bed. The staff were great too! I can't recommend this hotel because a comfortable bed is an important part of a relaxing holiday. So sorry.

Iberostar Selection Ensenachos: Enjoyable vacation

Overall it was very much enjoyable vacation. The beaches are the best, but the ocean was too shallow and the water sometimes had like a swamp smell. There was nice snorkeling opportunities close to the beach: a lot of fish in corals, starfish and crabs. Good variety of watersports. Free shuttle available across the resort. Buffet style food was low quality however the barbequed food was extremely good: meat, fish, lobsters for dinner, king shrimps... Rooms were well designed, clean and relativel [... read more]y new. All rooms in spa and in family sections had the same interior. Out of three rooms my family used only one had some problems with noisy air conditioner. Two other were very fresh. Spa services were low quality but environment was enjoyable. I would recommend this resort as one of the best in Cuba.

Iberostar Origin Daiquiri: Very good resort!!amazing staff!!

Very good location,very good food.rooms are a bit old,but they renovate the bathrooms.the internet didn't work for the all week and same as everywhere in Cuba no wi-fi.overall experience was very good.

Iberostar Origin Daiquiri: 5th time there,

Just got back after our 5th time, heard there had been updates and wanted to give it a try after 31/2 years. The staff as always was amazing.! We got to know some of them and the welcoming from them was nice and made it feel good to be back. The room we had was defiantly a improvement, it felt fresh and clean . The bathroom was much nicer than before, new furniture,,decor made all the difference in the world. The disappointing part was the food. Cuban resorts are not known for the food, but the  [... read more]daquiri wasn't so bad years ago, this time I will say it was not even close to being improved....you will not starve by any means, but it will make for a long week indeed.maybe it was the time of year, we always went in jan/feb area when things are in full swing. A big thing we had issues with was stupid things like no toilet paper in the washrooms, didnt matter what washroom you went to always out of tissue. I carried a roll with me. Lack of latches or locks that worked in the stalls, couldn't find one!. Entertainment has come along way I will say though!! Much better than ever. The nightly band that played were awesome. And as always the beach was amazing and clean. It's one to see for sure! All in all the staff and beach is what would bring us back, but not so sure about the food and lack of attention on small but important details. (Fridge wasnt always with water, had to ask.) for this time of year couldn't beat the price, a shame really, love the people and the layout of the resort.

Iberostar Origin Laguna Azul: Nice Time. Not a 5 Star

The hotel grounds are beautiful, lots of pools and the beach is just beautiful. However the hotel is definitely not a 5 star resort. We found that the cleanliness of the hotel was lacking for example no soap in the lobby washrooms, no soap for the cooks that are dealing with raw chicken and beef they would only rinse there hands which was a bit concerning. The beach chairs were a hard plastic which was very uncomfortable usually hotels have the mesh kind that are a lot more comfortable. The room [... read more]s are spacious however lights did not work and towels and sheets are clean but they have all have stains on them. Food wise is was just OK I'm usually not a very picky person and I usually always find something to eat however in this hotel I found that the selection was very sparse and was disappointed with the snack bar. Usually snack bars always have french fries or will make them on the spot but this hotel's snack bar only had pizza and sometimes burgers and if you asked for fries it was only made for room service ? which was disappointing. Overall our trip was nice would we come back to this specific hotel, probably not I'm sure it was once a 5 star but as it stands right now I would say its a 3.5/4 star resort.

Iberostar Origin Laguna Azul: amazing resort

Everything from reception to the gardeners, entertainment, food, cigar bar, was excellent. The staff was very friendly and ready to help you. The resort very clean and again the staff professional and quick to respond to your needs. Good job!

Iberostar Selection Cancun: Beautiful resort and overall relaxing experience!

This hotel was amazing! From the second we walked in, we were helped by the front desk. The food is delicious, especially the Japanese restaurant. Never struggled to get a lounge chair at the pool either! The hotel rooms were cleaned regularly and the mini fridges were filled with free beers and water everyday! We loved everything and would totally go back. Also, I know everyone is sketched out by the water and ice cubes, but at Iberostar, they make it from the same bottled water that they provi [... read more]de so we didn't get sick at all. Overall amazing experience. The Star Friends aka the entertainment team were unreal and so excited about all the activities and put on great shows at night. You should go here!

Iberostar Origin Laguna Azul: Very good resort. Clean and excellent service

The hotel overall very clean, the staff are friendly. We enjoyed the stay and would go back. We enjoyed the varieaty of food daily. The buffet was organized and the employees were friendly. A family friendly hotel for sure.

Iberostar Origin Laguna Azul: Amazing family vacation at ILA

Our family of 6 went to ILA from Aug. 13 -20 and had a wonderful vacation. Excellent food, wide variety of foods including seafood, chicken and pizza for our picky kids. Staff provided excellent service, beach is the best in Varadero. Would definitely go back for two weeks next time. Only negative is that you have to get down to the beach early to get your loungers under a palapa, which we learned after the first day.