Grand Memories Varadero: Wonderful Place...Thank you Trip Central for your

The whole experience was wonderful. The beach was great, had an ocean view room. Pleasure to wake up to the view of the ocean. The hotel staff was very helpful. And the Sunwing representative was great. Thank you for your help Karol and Helen.

Riu Bambu: great resort

beautiful beach with lots of palms trees ,the food was great snack bar ,buffet & a la carte restaurant "Japanese" & "Italian" ,very clean resort would not hesitate to go back me & my husband loved our vacation .

Sol Turquesa Beach: A great resort

The people were so nice and very nice to be around. Resort is huge a great deal of steps. This resort has 7 pools. Beach is small with lots of sea weed. Food was excellent. We had great weather, and a great holiday.

Grand Memories Varadero: Fun in the Sun

RIU Varadero is a beautiful resort with an amazing beach. We loved the swimming and the cleanliness of the resort. The food was good, we loved the seafood! The entertainment was fun and local. The weather was great for most of the week we stayed.

Riu Ocho Rios: simply amazing!!

This is a great resort....our vacation was amazing from start to finish!!!! The resort is so close to the best excursions and the staff was so friendly and there to please....you wont be dissapointed choosing this resort!!! The beach is long and beautiful!!! Ive stayed at a Sandals in Jamaica and Riu was much better in my opinion!!!!

Grand Memories Varadero: not impressed

have stayed at a lot of all inclusives and heard good things about the RIU resorts,this was in no way a 4-5 star resort,we even paid extra for the deluxe section,this was at best a 3 star,the beds were of poor quality,unfriendly staff, cold food all the time at the buffet,had to ask 2 days in a row for water for our room , the maid would clean our room and re hang and fld the same wet towels for days instead of replaceing them with new ones,i could go on and on,not worth the money at all.

Riu Palace Paradise Island: nice resort

The hotel and grounds were well maintained.The variety and quality of the food was great.We were happy with the adult things but there was nothing for our small grandchild.The staff were very friendly and helpful.

Riu Palace Riviera Maya: Better than I thought!

Great food. Great atmosphere. Wasn't overcrowded. Lots of room at the beach and always had chairs available. The pictures don't do it justice. It is much nicer than the picture shown above. Couldn't have asked for a better resort. Friendly and inviting.

Riu Bambu: Not a fan!

We arrived on March 20th, and found the resort packed and the service not even close to anything rated a 4 or greater. It could have been the week we chose, as it was packed with spring break students. Not much room to maneuver around pool area. The beach has a lot of chairs but again, a far distance to get a drink. Rooms were mediocre and the food selection was lacking. No champagne!!! Not pleased. After making a complaint, we were upgraded to the riu palace for the remainder of the vacation wh [... read more]ich makes is so very happy! The palace is hands down a huge upgrade with much more selection, service, and amenities. Plus, the crowd was a nice variety and definitely not nearly as busy.

Riu Merengue: Nice resort for the price

Stayed for a week with my family. (March break 2015) Kids aged 9 & 14. It is a nice family resort but not alot of activities, especially for my 14 yr old. The grounds were very lush and well maintained and the staff friendly. The rooms were clean but very dated. There are 2 sections - the Village and Garden. I would suggest the Village section - if travelling with children. The pool area is quiet and not over crowded. We walked over to the Garden section and the pool there was VERY busy and crow [... read more]ded. The beach was nice, but due to the rough waters, you can not see the bottom. Which is a little unnerving when "things" brush by your leg. :) Selection of food was good. A little bland, but enough choices to keep us happy. Since this was our 1st visit to DR, it's hard to compare. Put it this way, I would go back, but I would try a few other places before I do. Just a note: Obviously this has nothing to do with the resort - for the 7 days - it would rain for 30 min in the morning and the same at night. Not sure if it's due to the mountains surrounding the area - but thought it worth mentioning.

Sol Turquesa Beach: Beautiful Resort

We stayed from March 10-17 for a week of beautiful weather. The staff was beyond friendly and always greated us with a smile. The resort was clean, the grounds were beautiful:) we enjoyed the beach and several of the pools. Both of our daughters age 8 months and 2 1/2 years loved the pool. Thank you for a great vacation

Riu Palace Cabo San Lucas: Great Resort

My sister and I visited this resort several weeks ago. It was a wonderful experience. Great food, lots of variety, wonderful staff. The first time I have been to a resort where the night buffet was actually better than the a la cartes. If you are a beach person, this is not the place to go, but if you like lounging by the pool, it has 2 wonderful areas, one active pool and one quieter. Has a spectacular view I would definitely return here

Riu Cancun: Excellent Resort

From the moment I arrived to the hotel the professionalism was exceptional. All of the staff were friendly, inviting and informative. The hotel is spotless and was beyond my expectations. The food was great from the a la cartes to the buffets and lunch barbecues. The bartenders were very social and had a very good understanding of how to make the numerous cocktails offered. No complaints at all!

Sol Turquesa Beach: Beautiful resort

Memories of Holguin was an amazing trip!! The resort has beautifully well kept grounds, buffet and a la carts were delicious, 5 beautiful pools, swim up bar with awesome bartenders!! We were able to sit back and relax and enjoy the palm trees and atmosphere. We are looking for to going back next year!!

Riu Guanacaste: Beautiful Resort

Riu Gauanacaste Resort is a fantastic place to stay. The rooms are clean and spacious, the food is awesome, the service is great, the beach is close, and there are always chairs available around the pool and beach. The only thing that is too bad, is that the drive to the rainforest is about 3 hours by bus.

Riu Santa Fe: Cabo Cabo Cabo

Still a very clean, beautiful resort. Even when the little ones from University come for spring break. If the kids would be respectful of others staying there and the employees, it wouldn't be so bad staying there then. Still love this place !!

Riu Palace Paradise Island: Great time

The room was quite lovely and the staff were just amazing! We found the tables outside often needed a wipe and the staff around the pool were very noisy with their mic - trying to create excitement. We stayed for 3 nights - 4 full days and were not able to secure a reservation even though we lined up at 7:30 in the morning (they were already booked???) Overall though we had a very nice time; beach was great, drinks were plenty and food was good.

Riu Palace Mexico: Great beach, service, and food!

We loved the riu palace mexico. The room was modern, clean, and more then enough room. The shower was amazing, two shower options and a spa bath tub - never ran out of hot water. The serive is great, as we find at all riu palace resorts we have been. Food was great, no complaints. We love seafood, steak, eggs, cheese, fresh veg and fruit - so it was all good. The entertainment was great. Fire show, native show, Hollywood, casino, it was a to of fun. a/c gym was great and so was the 24/7 which I  [... read more]got a mocha from every morning after the gym :)

Grand Memories Varadero: Very disappointing

The Riu was understaffed and rundown. We did not receive what Sunwing advertised. This hotel is changing ownership the end of March. It was not even close to Riu standards, not even close to 5* in Cuba. We were well aware that it would not be a 5* standard in North America. We do not go to Cuba for the food...but we have been to 5 other 4 stars and a 3-1/2 star in Cuba and the food, service, etc. was much better at the other resorts we have been to. They needed much more staff. They ran out of  [... read more]ice frequently (in the whole resort) 4 days during our stay. They ran out of Crown Royal for 3 days, plus limes, mint, etc. We paid $300 dollars extra for the Adult only deluxe section. We had to drink beer, wine or slushy lime drink with rum for 2 days. TOTALLY, TOTALLY unacceptable to run out of ice at an all inclusive resort!! Management was hard to find. They were always in meetings. The bed was very hard, sagged and sunk down on one side of the king size bed. Some of the staff in the lobby bar and buffet were not very happy or friendly. Very difficult to even get a glass of water in the buffet from a server. The buffet was not very clean; some dishes/plates were dirty. Had to go through them to get a clean one. There were lots of flies in the buffet and on the food as well. There was no beach towel exchange all week. They never had any clean towels. We had to get the electronic access cards (to get into our room) reprogrammed the first 3 days…still did not work after this unless you swiped 15 – 20 times to get into room. Most doors in the lobby bathrooms did not lock and some had no seats. The internet cards were very scarce. They kept saying "they are being delivered". I finally got one on day 4. The leg broke on the plastic chair on our patio while my husband was sitting on this. He fell down on the cement patio outside our room. I reported this and it took them 2 days to replace the chair. No one followed up to see if he was okay or anything. In the Adult only deluxe section, there was a toilet seat missing in the handicap bathroom by the Cigar Bar and International Restaurant. There was only one bar on beach for 1000 + rooms and no bathroom on beach. I have never complained about a resort we have been too but this was such a disappointment. How can Sunwing rate this resort a 5*?? Since they are being sold or taken over, they just did not care about many details. This was totally unacceptable.

Grand Memories Varadero: Amazing Vacation!

This is my favourite resort in Varadero! The staff at the pool bar, Disney & Norge, were friendly and courteous. The beach was beautiful and relaxing. I could not have asked for a better vacation! We will be back for our next anniversary.