Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11334 Reviews)

review headshot

Private  - 

Verified Purchaser

Majestic Mirage Punta Cana All Suite Resort: Expected better

The resort is beautiful. The room was large, but average...a little outdated and had a bad odour. Food was below average, but this was our first all inclusive so maybe that’s the norm. We received better service when we conversed in Spanish, or at least tried. Room service was awful. It took two hours (they quoted 45 minutes at the time of ordering on all three occasions), half the order was missing ALL three times, and cold ALL three times. We didn’t eat any of it. They have you wea [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

A as an Apple  - 

Verified Purchaser

Sunscape Coco Punta Cana: Be live Collection Resort

Overall we had good time there, however there were some issues like, when we checked in they gave us a room that its roof was leaking, then they gave us another room which was close to street and there was alot of noise that we couldnt sleep well that night then for the third room they asked us to pay extra for a better room which we didnt planned for, on top of these most of resort staff were not able to speak english which was an issue.

Location
Value
Food
Beach
Rooms
Service
review headshot

NMJP23  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Amazing resort

Love love ❤️ Bahia Principe Punta Cana Dominican Republic it was my second vacation at this resort 😊 and I will definitely vaca there again hoping to go next year! People ask me I will 100% recommend they go there on vaca! The food the sun the fun on my outings were outstanding!!! Nicole M.J. Poirier

Location
Value
Food
Beach
Rooms
Service
review headshot

Liette  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Racism was terrible :(

When we first got to the resort.... we were so happy to see the nice weather, the clean resort, the welcoming from staff but then reality hit over the next few days. Racism towards my husband was terrible. They wouldn't serve him until everyone else was served. We later learned that Dominicans are racist towards other Black people thinking they are Haitians. What disappointment this trip was. No more Dominican trip for us.... :(

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Secrets Royal Beach: Nice resort.

We felt as though the resort was very clean, and well kept. We also thought that the food was exceptionally good. We did not like how much of our time was taken up saying "no thanks" to all of the hotel staff trying to sell us excursions, upgrades, time shares, etc. We were very turned off by this. As Canadians we try to be as polite as possible, which was a downside for us. We would have been far better off just being firm and saying "not interested" as soon as they started talking to us.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sunscape Coco Punta Cana: Absolutely, 100% Terrible

The grounds and the layout of the hotel were the ONLY good thing about this resort. The food was terrible, no variety at the buffet and the quality left a lot to be desired. The whole 7 days we were there, our room never got cleaned; garbages didn’t get changed, bed linens didn’t get changed, nothing. We had I hunt down a staff member for water as the fridge didn’t get stocked, and we also had to hunt down toilet paper multiple times as the maids didn’t come a single time during our stay [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Great experience

The Grand Bahia complex of hotels is an awesome resort - great food, dynamite beach and perfect entertainment late night, every night. The rooms are comfortable, clean and close to everything, with shuttles and pools right by the door. The check-in process and booking of restaurants is quite a hassle and could be improved. The bar drinks and service could also be improved, but we stayed during holy week so perhaps this was the reason for delays and sloppy cocktails. All in all the resort was a g [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Jan29  - 

Verified Purchaser

Impressive Punta Cana: Nice Resort

This is a nice resort, good beach, clean comfortable rooms and friendly staff. The food is typical of an all-inclusive, you won't go hungry but don't expect fine dining. You don't need to make reservations for the a la cartes (except for the Japanese) which I initially thought was a good idea, however in hind site the reservation system is a better option. In my opinion, waiting in a line up during the day to make your reservation is far better than waiting in a huge line up later in the evening [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Jeff123  - 

Verified Purchaser

Impressive Punta Cana: Awesome resort

Very beautiful resort. Nice kept ground, very nice big pool, nice staff, friendly environment, clean modern rooms, beach has seaweed but still nice, very safe with lots of security, different food choices, good entertainment, great for kids and family, very big resort, great night life.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Royalton Bavaro Resort and Spa: Excellent resort!

New. Clean. Good service. Excellent food: the brazilian restaurant was among my best eating experience in 20 years traveling down south. The beach was slightly sub-par in comparison with the beach facing other hotel due to strong waves. Note that we took the Diamond club, which allowed to reserve the restaurants and eat breakfast by the beach.

Location
Value
Food
Beach
Rooms
Service
review headshot

Clairehope  - 

Verified Purchaser

Majestic Elegance Punta Cana: Trip of a lifetime

The resort was absolutely perfect- it is well kept and beautiful! There are bars everywhere and bathrooms too! The rooms are nice and modern but still have a Caribbean flare to them. We were celebrating our wedding and could not have asked for a better place!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Majestic Colonial Punta Cana Beach Resort: Majestic Colonial

We had traveled to the Majestic Colonial on April 15th. First impression, the resort is very well kept and grounds are clean. I would have to agree with other comments that the front desk is not overly friendly. English is not well spoken here as others say it is but there was a lot of workers that do not at all. I would say half of the employees are generally pleasant, but others move at a snails pace (slower than island time). As for accommodations, the rooms are nice but if you are travell [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Republica: Relaxing Vacation

We just got back from a friends vacation at the RIU Republica. We thought the resort was very good. We were a little skeptical after reading the reviews on Trip Advisor, but our concerns were put to rest immediately after checking in. The staff were all very friendly and worked so hard. The grounds were immaculate, and the rooms were comfortable and clean. I didn't have a problem with the food, there is more than enough variety to choose from, but if you are a foodie this is probably not th [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Republica: good resort

food was good but not too many options no reservations for all carts but they rushed you in and out.butler service at the pool with George was great service at bars was excellent.majority of staff not very friendly, maid service missed 2 days of service had to call desk to get rooms made even after tipping every day.

Location
Value
Food
Beach
Rooms
Service
review headshot

Schmoggles  - 

Verified Purchaser

Ocean El Faro: High-ish end, with high pressure tactics

Our time there with family was great and memorable. Our room was fantastic, probably one of the best rooms we've ever had. The service staff were wonderful, friendly and attentive. The buffet was very good, the a la-carts were surprisingly poorly executed. However, the real negatives were mostly centered around the staff attempting to push you to use other pay services, take expeditions, and the insistent harassment to sit down and get a high-pressure sales pitch to become a member of H10 / W [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Ocean El Faro: Meh

Traveled here with my husband and 2 kids (6 & 8) mid April 2019. The resort MAY be a 5 star in a year or so but it isn't there yet. There is a lot that is yet to be finished and it is obvious some of the construction was rushed. Our shower is just one example of this. The water didn't drain quickly enough, even for a quick shower, and since the lip of he shower wasn't high enough it flooded the bathroom! Every time we showered! We put a rolled up hand towel in front of the door to slow it down b [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Majestic Elegance Punta Cana: Wonderful wedding

The Majestic Elegance was an outstanding location for our daughter's wedding - spectacular setting, wonderful staff - everything was perfect. The resort is beautifully maintained, the food is excellent, and bar staff were superb. Our wedding planner couldn't have done more to make this a perfect event. We are all planning to return as soon as we can.

Location
Value
Food
Beach
Rooms
Service
review headshot

Razzy Ray  - 

Verified Purchaser

Majestic Elegance Punta Cana: Unbelievable resort

Everything was pristine, only complaint was lack of english known by staff. Food was amazing, resort was very clean. Very friendly employees with some a small few having bad attitudes. ten out of ten.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Majestic Mirage Punta Cana All Suite Resort: Endless Pools

The pools go on and on, and Mirage supplied lots of toys to float away the day. From early morning to late afternoon, in the pool, floating, treading water, swimming or in the warm ocean. The bali beds had curtains so you could protect yourself from the hot sunburning sun. Of course there was plenty of beds, plenty of lounges, plenty of towels and of course waiter service for your drinks. Do you want a Nutella crepe with banana or apples and caramel for breakfast, lunch or dinner, it is there. [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Jacqueshm  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: GREAT TIME!

Everything was really nice about the rooms and the hotel. Mannuel was very accommodating and polite at check in. The grounds were beautiful and the beach was never ending....just beautiful! The food was very good, lots to choose from and the waitresses were attentive. The one thing that was disappointing for my husband was that there was no RYE WHISKEY to be had anywhere on the resort, unless you paid for it. Canadians LOVE their RYE!! As far as their entertainment goes it was okay. The sh [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page