Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

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Grand Memories Santa Maria: Most beautiful beach

My daughter and I had an awesome week at Grand Memories. The staff are so gracious and helpful. The room was kept spotless. We were part of the Diamond Club which afforded us a la cart dinners for Mexican, Mediterranean, Cuban and Italian. The regular buffet had lots of food all the time. You have to realize the food choices are basic given what they can import in. We brought peanut butter, jam and syrup. Their bread is to die for. The biggest attraction was the beach, it is so beautiful [... read more]

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Private  - 

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Iberostar Origin Bella Vista Varadero: Great Location

The resort was really nice and clean. Staff were friendly and welcoming. The beach was wonderful, only down fall that it was a little small for the amount of people. It got crowded at times and no personal space to relax. Food was ok, there was no salt, pepper, ketchup, hot sauce and butter. Make sure to bring your own. Coffee in the lobby was amazing! Overall it was a great place to stay.

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Private  - 

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Valentin Perla Blanca: Best Beaches in the World!

In a country that is suffering, this resort & its staff give their guests the best of what they have. They are always cleaning, & smiling! The gardens are lovely. The entertainment crew are friendly & high energy, the dancers are spectacular. Although they spray for flies/fleas, bring insect repellent & after-bite. Don’t be picky about the food when Cubans may be starving- there is plenty for tourists: lots of pork & chicken, delicious rice dishes, lentils & chickpeas, cold cuts & cheeses, and [... read more]

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Private  - 

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Playa Pesquero: Relaxing!

Let me be clear, nothing "ruined" our vacation. It was great weather, beautiful beach and water and some of the friendliest and most humble people I've met in many travels throughout the Caribbean. That said, Cuba is in a very dire situation which affects the food & dining experience. Beer was plentiful but water was hard to come by on some days in the amount us northerners require when in the tropics. The area of the island we were in is also experiencing a major drought therefore if you  [... read more]

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Private  - 

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Melia Costa Rey: Amazing time at the Pullman Resort

The friendly staff greeting with “Olah” all the time with a smile. Accommodations were just perfect and would recommend this resort to anyone planning a vacation in Cuba. Pool and deck were kept clean as well as the beach being pristine were all part of a perfect vacation. Sue Snider was correct in saying “ you can’t go wrong with Pullman.

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Private  - 

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Melia Internacional: The beach!!!

Cuba is the place to go for a beautiful beach! It is truly breathtaking. If you love to eat, Cuba is not the place for you. They are offering what they can given the supply chain issues. The resort is only 3years old but looks more like it is 10years old. There are many things in the room that did not work well like the shower and the sink drain… For our family, these inconveniences did not bother us. We go to Cuba for the beach, the sun, the relaxation at a reasonable cost. The pool [... read more]

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Private  - 

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Club Kawama: Like family!

We thoroughly enjoyed our time at Kawama! The staff were incredible, friendly, helpful and welcoming. The hotel is undergoing major renovations and they do their very best to make patrons comfortable. The food was excellent and plentiful and we were all able to eat well. The amenities were good, the beach was fabulous, the entertainment was fun, and we would definitely go back.

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Private  - 

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Gran Muthu Imperial: The place is shit

We’re got there had no hot water and are fridge didn’t not work I have meds that need to be keeped cold we went do to the front desk three times the first night and nothing got done then we had hot water for two days then back to cold and one day for a bit of it we had no water then food was so bad we couldn’t eat it most workers were ok others were not happy to be there or get a tip bugs on the floor well eating I would never go there again

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Chris  - 

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Melia Peninsula Varadero: The worst kept hotel in Cuba

I've been travelling to Cuba for over 20 years and have stayed in every type of resort from 2 to 5 stars. This property is the worst and so badly maintained that it is outright dangerous. Before getting to all the negative, on the plus side; the beach is beautiful, the staff is great and the food is more than adequate. At one time, I couldn't see that this was a great resort; however, due to poor management and absolutely no maintenance.... there are random holes throughout the property which  [... read more]

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Private  - 

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Valentin El Patriarca Varadero: Clean resort nice pool beach beautiful

Staff very pleasant pleasing and service like none other I realize with covid shipping lanes are busy across the nation and premium for shipping are hard to justify for certain items Some items were in shortage but always a compromise available The resort is beautiful but not in new condition but but price is dictated by the quality of yr stay Keep in mind no one gets 5 star accommodations for the price of 4 star

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Paul R  - 

Verified Purchaser

Paradisus Varadero: Royal Service - Perfect!

We flew out of Kitchener(Sunwing) and what a relief compared to Pearson, less time and the flights were on schedule both ways! Booked private transfers and this definitely speeds up the hotel drive/arrival time(s). Stayed in the Royal Service section, our Butlers were great Yenisleidy/Yamir! They booked our dinners each day, delivering wine/water to the room and always around should you need. Walked the hotel grounds daily, the Royal Section is well cared for but The Reserve is in need of some  [... read more]

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LOVEY  - 

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Starfish Cayo Largo: A LITTLE BIT OF PARADISE

IT MET ALL OF OUR NEEDS AND MORE. THE POOLS WERE VERY LARGE WITH THE BAR CONVENIENTLY LOCATED BESIDE IT. OUR ROOM WAS ON THE LOWER LEVEL AND FACED THE BEACH SO WE COULD HEAR THE WAVES ROLLING IN. IT WAS CLEAN THROUGHOUT THE RESORT AND THE SERVICE WAS EXCELLENT. THE ADDITION OF A PERSONAL BUTLER SIMPLIFIED THINGS FOR US. GREAT WEATHER WAS THE ICING ON THE CAKE

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Private  - 

Verified Purchaser

Gran Muthu Almirante Beach Resort: Beautiful Resort

Pros: The hotel is beautiful and well maintained. No musty smells and the cleaning staff is constantly working. Beach is gorgeous with lots of seating (if you want an umbrella / palapa you have to get up at 6 am to reserve, but if you are fine with just chairs there are plenty to go around). Rooms and beds are lovely - we had great sleeps. Thursdays is Canada Day - they served poutine and lobster on the beach which was fun Wednesdays is Cuba Day - they had a celebration with Mojitos, pi [... read more]

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Private  - 

Verified Purchaser

Grand Memories Santa Maria: great vacation

just returned from Grand Memories Santa Maria cuba. The resort is huge if walking is not your thing this will not be your place. carts were available if you waited. The pools are very nice and big. music and descent entertainment was provided at night time in the lounge and in the stadium. rooms were nice however our first night my wife stripped the sheets as they were dirty.food was descent but there was no fish which was a dissapointment. The beach and water are by far the main attr [... read more]

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Shemy  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Nice Resort

This Hotel had everything and the beach was spectacular and beautiful and wide and well maintained. Do not expect amazing food in the restaurant, the consequences of Covid are still being felt, the restaurants will have bread one day and no bread the next day, or milk and no milk, etc.... The servers, the bartender and pretty much the whole staff really try and do their best, they have major restrictions in their everyday lives by the system imposed but they do well with hotel clients. Cuba i [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Far below expectations :-(

I feel so sorry for the staff; they were out of almost everything and most of them were still working hard to make things work. Cuba needs to catch up: No butter all week, out of wine by 9pm most nights, no fish, no cheese most of the week, no sheets change all week, sheets were three twin staggered to cover our kingsize bed… the list goes on! Normally, I would not complain, but when you pay for 5 stars+, and get 3 stars -at best… it just hurts.¿Qué pasa, Cuba???

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Cjean1  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Dhawa cayo Santa Maria

Hotel and grounds are beautiful! Well kept grounds comfortable rooms clean and not dated. Food is another story buffet everyday didnt matter morning or afternoon same thing Yes you could get an omelette freshly cooked for you line ups long However you could find something Alacartes were aweful cold over cooked 3 people in our group of 8 got sick Yes its cuba Yes there are shortages But to serve cold food in an ala carte not acceptable Sunwing complaint Ordered duty free on the way  [... read more]

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Private  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: Recommend this resort

It was my first time in Cuba, I had traveled to other Caribbean islands before. I really liked the resort. The resort is not very big, but there is everything you need to relax. Very attentive and friendly staff. The room was beautiful and clean. The food was varied and tasty. There were fresh vegetables and fruits every day. I especially liked the cheeses. The beaches and water were clean, white sand. The waves are small, you can swim. There are some rocks in the water, so I recommend bringi [... read more]

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Laurinda  - 

Verified Purchaser

Playa Vista Azul: Breathtaking!

We cannot say enough wonderful things about this resort, staff and beach! So to start, we arrived on February 21 for 14 nights. We booked Premium Oceanfront, and would not go any other way than Premium. We were warmly welcomed by the staff in the Premium section and given all the details of our room. We were then escorted by Louis Miguel to our room. He was super friendly and helpful. Our room was absolutely perfect. Room 1318, overlooking the infinity pool and ocean. Super quiet, almost  [... read more]

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Shawna  - 

Verified Purchaser

Iberostar Coral Holguin: Perfect Vacation

I wasn't sure what to expect as I had never been to this part of Cuba before or this resort. Everything was beyond my expectations. The resort was absolutely beautiful. The staff was the best I have ever had the pleasure of being with. The food was delicious. The weather was terrific. The sights were breathtaking. I have never gone to the same resort twice but will definitely be going back to this resort next year--hopefully for 2 weeks. I would rate my experience a 12 out of 10!

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