Hyatt Vivid Playa Del Carmen: Lovely experience

The hotel was beautiful, spacious, friendly staff and great food! The romantic dinner on the beach was delicious. Lots of entertainment at the hotel, delicious fresh juices in the morning and wide variety of alcohol 24/7. This trip could not have been better. Only downside was there was a lot of seaweed in the water but the hotel did its best to clean it up everyday and if you walk a little further down the beach the amount of seaweed gets less.

Iberostar Waves Paraiso Beach: Solid 4 Star Resort

Beautiful grounds and pools. Food is great at buffets. Staff are friendly and helpful. Great place if you have children. The beach is beautiful, they grade it all the time to remove the seaweed. Lots of activities at pool and beach. Nighttime shows at the theatres. If I had to say something negative I would mention the lack of shower curtains in bathroom; makes it difficult to share the bathroom. Our room had a musty old smell but the room itself was clean.

Barcelo Maya Caribe: Good Resort

Friendly staff; ground floor rooms were noisy after 11 pm at night since the revelers were getting back; washrooms were dirty (restaurants and towel service areas) and could use a system similar to Ontario, Canada whereby the cleaner signs a sheet located inside the washroom every hour (i.e. that the washroom has been serviced);

Bahia Principe Explore Tulum: Nice Resort, Great Staff

The room was comfortable and large. The resort is quite large but I didn't find it overly hard to get around. I did not use the pool, don't like loud music. Never had a problem finding a beach chair which is important to me. The beach has some rocky areas, but you can navigate around them. A La Carte restaurants were good. Buffet always had something good to eat. Staff at the buffet restaurant are very friendly. A little far from the airport.

Ocean Riviera Paradise: Amazing resort

This was our second time staying in Ocean Riviera Paradise. The resort is very beautiful . It is a big resort ,very clean and a lot to do. The beach is very nice too. We stayed in ElBeso adult only. Rooms are clean and nicely furnished. Food is exellent in all restaurant .We did not visit the Mexican restaurant this year. The staff is very helpful also. The only problem here is if you have a problem walking and you want to go to the beach you have to take a trolleys and you have to wait a long t [... read more]ime till they come. If you are in privileged club they go always almost empty but they do not stop for you.

Barcelo Maya Colonial: Amazing resort

Loved everything about this resort. Friendly staff amazing beach! Lots of shopping and things to do! We swam with dolphins right on the resort. We had an amazing seven day trip and plan to take the family back in the future.

Ocean Coral and Turquesa: very nice hotel.

everything was good all areas food was good but sweets not at our expectation. Shows at night some good some not that good.all area around was clean and every day they maintain that cleanliness throughout the day. Time share representatives very bothering. Activities plenty to go.

Bahia Principe Explore Coba: Enjoyable resort

We enjoyed this resort, friendly staff and the food was great. Enjoyed using the Tulum resort as well. Nightly entertainment was good. If we were to stay again we would definitely prefer to be closer to the beach and would stay at Tulum.

Royalton Hideaway Riviera Cancun: Good resort but..

The hotel itself was beautiful. Good food (most restaurants) nice pools, the adults only hideaway section was the best area for us. The beach was full of sea weed and wasn’t the nice blue water. This was by far the busiest resort I’ve ever been too. Good and bad thing. So many kids and teenagers running around. It sucks cause the adults only section is so small and the resort itself is so big so you want/ need to leave the adults only section. Again good for the resort, a con for adults. The [... read more] entertainment was great! Both the adults only section and the regular sections entertainment was always good and different. The dorado was the best restaurant with the best food, in the adults only section! Would recommend. We ate there 3/7 nights. Buffets were awesome for breakfast lunch and dinner. A huge selection. Con: was always PACKED!! Like lineups. The hunter was another awesome steak house. Great food!! Service was great everywhere. The staff was super nice and always helpful! Overall would rate it 4/5. It is expensive though, on the higher end of Mexico stays.

Catalonia Playa Maroma: Loved this place!!!

I have nothing but great things to say about this resort! This was our first time in Mexico and we weren't sure what to expect, but this place blew us away. Super amazing and friendly staff, great food, beautiful beach, large pool, extremely clean.... We thought the Grill restaurant was by far the best, we ate there twice and it was amazing. We also loved the little taco truck and sausage stand beside the pool for lunch. So many good food options.

Grand Palladium Kantenah: Amazing resort

This was an wonderful resort with excellent facilities, restaurants, and activities for all ages. Would definitely go back to this resort in the future. Was a great vacation with all family members to celebrate an anniversary.

Iberostar Waves Paraiso Beach: Very nice resort!!

Just got back from iberostar paraiso beach resort, it was amazing , the food was great. The beach was awesome,the room was spacious, and very clean. Had a awesome sunny week away...would recommend this resort...

Hotel Xcaret Mexico: An absolute paradise

Attention to every detail, the beauty of this resort cannot be overstated. Gorgeous natural beauty as well as luxurious extras. As someone with a dietary restriction (celiac disease), I had no issues whatsoever. We did many amazing excursions which were included and each exceeded our expectations. We will be back!

Dreams Aventuras Riviera Maya: Great service

Overall, the resort is small and perfect for families. The staff provided good service. The food could be better. The grounds were nice and cleaned, daily. As for the rooms, they are nice but have a musty odour.

Dreams Jade Resort and Spa: Great place to vacation

the grounds were very well manicured, beautiful pools and beach views, staff did a great job of keeping the beach free of seaweed and very well manicured food was very enjoyable and was of great quality - portion sizes small in a la carte restaurants but you could order as much of anything as you would want. the buffets had plenty of selection and you would be hard pressed to not be able to find something you like even if you are a very picky eater. staff very friendly and courteous and yo [... read more]u were never pressured to tip although based on the excellent service it was appropriate to do so often the rooms were kept very clean and luxurious with refreshments replaced daily and more often if need be

Paradisus Playa Del Carmen Roulette: Good resort with flaws

Loved flying Air Transat. April was excellent at her job making arrangements answering questions helping us navigate online stuff. The roulette process worked in our favour as we got into La Perla n had an additional upgrade. Rooms were immaculate as was entire complex. Hotel staff crisp In their uniforms n always helpful n pleasant. Food was very good tho oysters squid n octopus were on many restaurant menus not to our taste n sometimes difficult to select foods that we know. Buffets adequate  [... read more]tho heavy on Mexican choices in terms of sides n sauces. Was disappointed with only one pool that had dance music blasting from 12-4 everyday. Bar open from 11-6 only. Another bar near by was only for the next level Of guests as my husband was told. The South street bar opened at 11 til not sure when but there was no 24 bar. Only entertainment there for adults was local bands again very loud. family side had acts n magician. Other than the professional dancers who did Olympic events on the first sat n Queen tribute band on the following Thursday there was nothing. Missed real entertainment. Lobby area had beautiful seating but no bar or soft music to sit n play cards or biard games with other guests we met. Smelled wonserful tho. Did not like the ambient lighting thru out the complex. Too dark even at meals. I want to see what there is around me n what I’m eating. The lighting around the complex was very poor also. As we had to walk around at nite I could not see the facial details of anyone we passed. Did not make me feel secure. We booked a trip to Tulum n to Playa Del Carmen with the Air Transat rep as April instructed. Tulum was fine as we discussed. But the trip to town was mishandled we waited 45 min for a taxi that never showed. The bellman said he would take care of it n he didn’t. We just happened to see guest services on our own n after 20 min with the Air Transat rep it was determined that tho we had negotiated 11:15 departure n return at 2 he had put down leaving at 2:15 tho our receipt said 11.15. Then he wanted us to leave at 2:15 as he had written down despite us saying we wanted to leave then. After much discussion he didn’t change it n refunded us the $10 cost. The hotel got us the cab for more money. The town was full of harassing sellers n we get it as this is their living but we started to get sellers who kept telling us that he was our server or waiter at the Paradisus which they weren’t other than 2. After the third time we realized they were reading our wrist bands. Made us feel unsafe cuz they were relentless. We left very early. Cab driver in a little put together Fiat that was awful n went thru very scary areas with little regard for stop signs. Later that nite we complained about this to the front desk asking if we could remove our bands for a trip to town. We were told there would be no charge for another one but we should have worn a cover over the bands. In 35 degree weather ?! Felt very vulnerable but they were more concerned about replacing the wrist bands n not least not interested in our security. Did not like the additional tax charge of $1 per person per nite. Insignificant amount but unaware of it. After that awful experience we did utilize the spa n its facilities with the amazing massage n facial for me. Perfect thing for the day. April told us this resort was better than anything Cuba could offer rite now n we believed her. Unfortunately the other couple we were supposed to go with did not agree n found an amazing resort the last one on the Santa Maria Island with 24 hr lobby bar as well as 4 other bars n 5 pools. Clean beach. Paradisus has no private beach n it had plants along the edge plus algae at waters edge. Couldn’t go in ocean mostly cuz very large dip down at shore n was cordoned off. Their experience in Cuba was far more enjoyable for half the cost. Our first trip to Mexico was not what I expected cuz I expected more. I may try Mexico again in the future but elsewhere n not at the Paradisus. Was not the impressive resort April made it out to be

Iberostar Selection Paraiso Lindo: Lindo Doesn't Disappoint

Fourth trip to IB Playa Paraiso, first three were to Beach, this trip we upgraded to Lindo - worth it? Yes Food is better at Buffet, Concierges in each building make booking ala cartes a snap. We booked 4 a la cartes but actually cancelled 2 of them. The buffet selection and quality was that good. The pool at the Beach is main attraction for us, and by staying at Lindo we have access to Beach property We'll go back for sure if the price is right.

Royal Hideaway Playacar: Pretty good resort

If you are looking for a relaxing vacation, this is the perfect place , with the exception that the management should look into the doors of the rooms slamming shut and making a loud noise , very difficult trying to sleep with guests room doors making such loud noises . The service was very good and they really appreciated the service. The age group is majority 50 and over , so it worked out ok for me. I felt very safe at this resort , little disappointed with the food, would give it 7 out of 10 [... read more]. Overall I expected a little more for the price

Barcelo Maya Caribe: The best beach!

My boyfriend and I had an amazing time at this hotel. The beach is large and to die for, chairs and shade always available. Food was delicious and a wide selection. Facilities were immaculate but rooms could use an update. Overall a fantastic experience.

Secrets Akumal Riviera Maya: Secrets Akumal Paradise!

This is our second visit to Secrets Akumal, as we went for a week in November 2018, and then a 10 day trip in March 2019. Both booked with Jenn Black at Trip Central. This adults only all-inclusive resort has everything we want in a vacation destination, situated in a ‘jungle’ of palm trees and other foliage. There are wide walkways in amongst all of this fauna which connect all of the buildings to the eating areas, the pools, the beach, and various other places. Such a feast for the sens [... read more]es. Any of the staff we interacted with appeared genuinely happy to be doing what they were doing, and our housekeeper, Sebastian, was so friendly and full of smiles. Our room was so bright and airy, and immaculately cleaned every day, with the fridge restocked. We enjoyed a few days of room service for breakfast, which we took on the balcony, as the birds chirped and the breeze was blowing through the palm trees. We loved when they would set up for an outdoor buffet, of which were the Mexican and Italian buffets. They set everything up to the nines with fresh linens and decor. Three pools to choose from and a large beach area. The beach can get noisy as many tourists from other areas come to swim and snorkel off of the beach to see the turtles. Many tour groups as well. The resort staff have a good process in place to keep non-Secrets visitors out of the Secrets beach area and loungers. Fantastic resort, and worth the hour and a half drive from the airport. Will definitely be returning.