Paradisus Princesa Del Mar: Disappointing, not 5 stars

Gorgeous beach, (mostly) friendly staff, calm. However, the quality of the food was lacking (the food was pretty awful, there were insects in the buffet and I got sick, the restaurants are basically the same food). Also the room was not very clean (a lot of stains). We ended up coming back early bwcause I had food poisoning. Overall, I am very disappointed, I paid 2000 for 2 and I regret not going somewhere else like Jamaica (it would have been more expensive but definitely worth it!)

Paradisus Rio De Oro: Paradisus Rio de Oro, Holguin - Cuba

We were very happy with our stay at Paradisus, Holguin Cuba. Hotel is excellent and most importantly, the staff are really wonderful! We like the Buffet restaurant more than the other restaurants - we found that food is a bit salty for our taste. We have to remember to let them know to take it easy on salt next time we're there :) We also had a great spa experience.

Paradisus Rio De Oro: Great resort, great staff

This hotel is definitely a five star that caters to all your vacation needs. Royal Section is very quiet and is perfect for a relaxing vacation. Property is huge so if you don't like walking be prepared to be shuttled around in gold carts.

Melia Marina Varadero: Fantastic vacation, surpassed expectations!

We really enjoyed our vacation to Melia Marina in July 2016. The rooms were very nice, cleaned spotless, and prompt housekeeping support when needed. The food was above our expectations and we enjoyed 3 restaurants "a la carte". The French restaurant was our preferred choice. Staff was very friendly and professional in all areas of the resort. The beach was AMAZING, crystal clear water and white sand! The beach bar is close by as well as a lunch restaurant. The quick 5 minutes walk or shuttle to [... read more] the beach is not a big deal, well worth the short distance to get there. On the other side is the marina, seeing fishing boats and catamarans in and out each day. The pool was very clean, daily entertainment for everyone. Evenings were nice with a variety of bands, dance shows, DJ music or just a quiet time in the main lobby lounge. We definitely recommend this hotel to family and friends.

Sol Rio de Luna y Mares: Overall, good resort for the price

The Sol Rio de Luna y Mares in Holguin province Cuba is best described as a good resort. We travelled in July 2016. The highlight of the resort is the location on the Playa Esmerelda. A wonderful beach with warm water, coral reefs close by, and waves. The easterly trade winds blow regularly so this can be challenging for some non-motorized activities, especially in the afternoon. The wind does cool off the warm days. The two pools are modest in size, and can get crowded if the resort is full. We [... read more] went in July and it was surprisingly full so very busy lobby and breakfeast and dinner buffet. The food is good, especially if you stick with the local vegetables, fruit, and freshly prepared items (fish, seafood, chicken, breads). The rooms are in need of upgrading. Even though we stayed in the quieter Luna section, and with a balcony facing the ocean, the A/C was not easily controlled and condensation leaks were regularly found on the floor in the room. The bed mattress was not great and things were missing (hooks etc.). The rooms are a good size, and the cleaning service do a great jobl to keep it clean. The service was very good and helpful. I found plenty of support and the front desk etc. The bartenders are generally good, especially the beach restaurants. The lobby bars (two of them) are good, but the Mares one has a lot of smokers (open air). There are no fans in the lobby so get used to the heat if travelling during warm times of the year. There are no smoking by laws in these areas as well. Something you may not be used to being from Canada. Not a lot to do for teens during the day, especially in the warm heat. The entertainment activities in the evening were good but nothing extraordinary. Overall, a good value resort.

Melia Marina Varadero: Melia Marina, beyond expectations!

In general, everything was excellent! Service was very good and so was the food. I loved how at night there were guards when walking around the pool and at the marina. We felt safe which made our vacation great. One little complain is the smell of mould in the rooms.

Melia Las Dunas: Beautiful beach

This resort was great, lots of choices at the buffet and the service was was great too. We loved the entertainment in the evenings especially, a lot of it started around 7 so the kids could really enjoy it too. The 24h lobby bar and snack bar were really handy too, as we left the resort at 630 am All in all a great vacation I would definitely return

Hotel Camino del Mar: Wonderful resort

We were lucky to visit when the resort was fairly quiet. Grounds, room and beach were clean. We asked for a room in the upper level near the beach, but we got a room in the bungalow group which is near the beach and we were happy with that. The toilet would not flush and a light bulb was out, but they were fixed right away after we called Customer Service, and they followed up within a few hours to find out whether the problem was solved. Very friendly staff. I must say that the buffet bar i [... read more]s very small compared to other resorts we have stayed, but food was sufficient and because the place is not crowded, we did not have to line up for food. The last time we were there, we had to line up for food. We have visited this resort before and we went back because we love fishing off the long pier. We caught a lot of fish and gave them to the local people who were fishing there.

Sol Cayo Santa Maria: DID NOT GET THE VACATION WE HAD BOOKED

BOOKED THIS RESORT ON MAY 13TH FOR JULY 9 TO JULY 16 AND ON ARRIVAL DAY GOT TO RESORT ONLY TO FIND OUT WE WERE NOT EVEN BOOKED AT RESORT. RESORT WAS OVER TAKEN BY THE S-TRIP GRADUATE EXPERIENCE WITH 583 STUDENTS BETWEEN THE AGE OF 16 TO 18. AS A RESULT WE WERE MOVED TO THE RESORT NEXT TO SOL.

Melia Jardines del Rey: Very nice resort

The service was amazing, staff very friendly and attentive. The resort is large but well laid out. Lots of shade and seating. All restaurants air conditioned very nice to get out of the heat. Buffet was ok.. It's about quantity not quality Go to the grill stations if you don't mind the wait they are better. Alacartes were ok, the Japanese one was by far the best. The beach was rocky bring water shoes great for snorkeling. Overall nice stay, would recommend!

Hotel Vigia: More than I expected

I normally stay at the higher star rated Melia next door. This resort was better than I expected, the rooms were older but larger, the washrooms were always spotless and the staff very friendly and accommodating. The only draw back, they tried the experiment of inviting local Cubans to the resort, who had no idea what was expected of them. The buffet became a shambles, the toilets were left dirty and the pool area was one large waste bin. Guest services had to apologize to the other visitors fo [... read more]r the lack of food. They admitted what happened was a surprise, and said they would be reviewing this change of policy and it shouldn't happen again. I would advise visitors to check if the resort is open to "a conference" before they book , if it is restricted to guests they should enjoy this resort.

Melia Marina Varadero: superbe vacances

très bon hotel , propre , calme ,chambre très vaste,nurriture parfait et varie, deplacements facile les personelles tres acceillants, plage superbe,un petit problème de connection à l'internet, sortie avec la guide à Havane à ne pas rater

Melia Cayo Santa Maria: Mosquitos problem!!!!

Boring, average food. Dirty kitchen. Flies in main lunch facility. Mosquitos in the morninng and in the evning. Veru hard to enjoy hotel in those hours. Staff good but lazu. Oceanview rooms are actually too far from ocean. Beach and sun great.

Melia Marina Varadero: Unbelievable

Everything was what I imagined staff was amazing the people were very friendly it was exactly what I needed after 4months of working. In a factory and frankly anyone needs a getaway I would say this is the place to be . Thankyou to all the staff and organizers

Sol Rio de Luna y Mares: Overall a good resort

Sol Rio de Luna y Mares resort in Holguin Province is best summarized as an overall good resort. The prize of the resort is it's location on Playa Esmeralda - a wonderful beach for swimming and snorkelling. Five star beach for certain. However, take note that the easterly trade winds regularly blow waves into the cove by noon so wave action is the norm for the area. This can be a blessing or disappointment for some, depending on your taste. The wind does provide a nice breeze during the warm d [... read more]ay time, but can impact kayaking or snorkelling. The two pools are fine, but can be crowded. The hotel is a bit dated and upkeep is required on the grounds and in the rooms. While a clean room, great views from the balcony (we stayed in the quieter Luna section) we found missing hooks, leaking A/C, and not great mattresses. Not terrible, but not four star quality. The staff are very friendly and the food overall is quite good if you stick with the local fresh (fish etc.). The entertainment is good, but not great. Note that smoking bylaws are non-existent In Cuba, so the open air lobby area and pools have smokers ...something we've grow accustomed to not having to deal with in Canada. Overall, a good, fair-priced resort for a family or couple.

Melia Las Antillas: Beautiful Resort...beautiful people

The hotel is open and breezy with wonderful gardens. The pond houses fish and sand sharks who come to the surface to say hi (more likely for food). The food was good...lots of variety for us. The fresh fish station was amazing and we used it daily. The rooms were very clean and well stocked. If you needed anything, you just had to ask. We had a number of early excursions for which the hotel provided us with a breakfast basket. 😊 The best part of Amelia Las Antilles are the staff. War [... read more]m and wonderful. We met so many people who treated us with respect and consideration. I like to think that we returned the respect to them. Thank you Melia, and everyone who works there, for making our stay wonderful. We will be back very soon!

Melia Las Dunas: Okay resort for the third visit

Overall our vacation was great with the grand-kids for their first time and our third time. The grounds are well kept. Dining was great for what we pay for. Our room was okay but the bath tub need work. The family pool is falling apart and no towels until the 4th day never available. The pool bar was okay. Heard from other guests it was their 1st time and would not come back to this resort. I would let my family and friends know what to expect from this resort.

Sol Cayo Coco: Nice relaxing vacation

We enjoyed a relaxing enjoyable stay at Sol Cayo Coco. The gardens were beautifully well kept. The rooms although dated were really clean. We had some issues with our first room with the air conditioning but , they accommodated us right away with another room. The costumer service was very kind and helpful. The staff is so friendly!!! We got attached to them right away..One really stood out for us..Roberto at the buffet...he got to know what we liked right away...the morning ,he would  [... read more]get us cappuccinos and at lunch two beers were waiting for us..:) The beaches are so beautiful!!!! Always palapas available. As for the largo beach (beautiful by the way) , it was a bit more difficult to find a place as it seems to be more of a public beach. So, if you are looking for a small, simple and friendly place then, Sol Cayo Coco is the place for you.

Sol Cayo Coco: Relaxing, Enjoyable Stay

We enjoyed a relaxing enjoyable stay at Sol Cayo Coco. The gardens were beautifully well kept. The rooms although dated were really clean. We had some issues with our first room with the air conditioning but , they accommodated us right away with another room. The costumer service was very kind and helpful. The staff is so friendly!!! We got attached to them right away..One really stood out for us..Roberto at the buffet...he got to know what we liked right away...the morning ,he would  [... read more]get us cappuccinos and at lunch two beers were waiting for us..:) The beaches are so beautiful!!!! Always palapas available. As for the largo beach (beautiful by the way) , it was a bit more difficult to find a place as it seems to be more of a public beach. So, if you are looking for a small, simple and friendly place then, Sol Cayo Coco is the place for you.

Melia Jardines del Rey: Coin Operated

Stayed for 1 week alone. Very clean resort, nice pools, nice rooms. Beach WAY TO FAR from everything. "Coin Operated staff" I found that service tripled after tipping. I shouldn't have to Tip EVERYONE But they all changed body language, facial composure and overall attitude. Staff was nice, BUT like my brother and sister once tipped Food: for Cuba, the food was ok. Salty! greasy and same thing day in day out. No oranges, No Orange Juice, no apples, no berries. Meats were very [... read more] tough, even the chicken. Seafood looked ok? but i didn't partake. Mini Bar - Water was regularly added. But all other soft drinks were unavailable. Overall for the price a decent resort.