Overall this was a nice resort; however given it was listed as a 5 star, we were expecting more. I've done a lot of travelling to Dominican as well as other places down south such as Mexico and Jamaica and the 4 stars I've stayed at were nicer than this 5 star. The resort felt quite small and although there were daily activities, they weren't listed anywhere so you only knew about them if you happened upon them. I was also surprised room service was not an option as any other resort I've stayed [... read more]at had this option.
Originally our room was on the party side of the resort near the bar and we were not able to sleep our first night with the music and drunk people yelling down the halls at 3am. We asked to be moved to the quieter side of the resort and then we had a much better time. We very much appreciated their accommodation of this request.
The service was excellent. Every staff member definitely cares you enjoy your stay and they go above and beyond.
The food was pretty good but it was the same thing served for breakfast, lunch and dinner every day in the main buffets. Because some of the specialty restaurants were buffet style, there weren't many actually a la cartes to choose from.
On the plus side the beach was beautiful, the pools were great, there were always lawn chairs to choose from, the resort was very clean and the rooms were well maintained.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Majestic Elegance Punta Cana: Paradise!
The Majestic Elegance Resort in Punta Cana was fabulous! The setting is idyllic, positioned on the beautiful oceanfront beaches, with immaculately maintained grounds and gardens. There is a very nice spa offering a variety of pampering treatments. The well equipped gym is clean and very useful to help burn off some calories after indulging at the buffet, or one of the many restaurants. There is an extensive range of food choices available to satisfy every taste. Everything we tried was delicious[... read more]!
The buildings of the resort are clean, well maintained, and architecturally interesting, allowing the ocean breezes to blow through.
I highly recommend this resort.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Barcelo Bavaro Beach: Great Resort
The grounds were very well kept and we enjoyed a beautiful view of the ocean from our room and balcony. The beach offered lots of shade or sun depending on what you were looking for. I appreciated that it was a quieter resort (being an adult only) and if we wanted a more lively environment, we were minutes from the sister resort - Barcelo Palace which offered great evening entertainment.
I loved the open air concept at the resort and enjoyed the constant breeze from the ocean, which made it[... read more] so comfortable to be outside - even though it was 29 degrees each day!
The only complaint, is that the rooms were somewhat dated - they need a face-lift (particularly the bathroom shower/toilet area)
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Bahia Principe Explore Punta Cana: Great Vacation!
Friendly staff, great pools, great service, beautiful grounds and beach. Restaurants were great, food was really good. No complaints! We spent a week here and had a great time. We would definitely go back!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Ocean El Faro: Lots of Positives, a few negatives
We recently stayed for 7 nights with extended family. Flights and transfers were flawless. The lobby is breathtaking- we’ve never seen anything like it! Main resort boulevard is charming and lined with restaurants. Food at buffets was incredible but not as much at a la Carte restaurants - go for service and ambiance only! Big thank you to steakhouse staff for arranging a birthday cake for my niece. They went above and beyond to make her birthday special.
We loved the feeling of space and pri[... read more]vacy throughout the resort. Lots of different areas to relax, and the designer has done incredible job throughout. The trolley that wandered thru resort was awesome- convenient and great to get back to beach or lobby.
Our room - wow! We had oceanfront in building 5. Absolutely 5 stars. Our housekeepers were top notch- Elena, you were wonderful!
The negatives - H10 staff hounding you to attend timeshare meetings. This really disappointed us and we were surprised management was okay with these sales tactics - low class in our opinion. The other negative is how much servers pushed non-stop refills of alcoholic drinks- the bartenders looked at you strangely and made comments if you ordered non-alcoholic drinks. Again, a bit ‘classless’ in our humble opinion. We wondered why they seemed to want everyone inebriated...however, all other staff were amazing, very polite and professional.
Beach was empty which was heaven. Very windy so not great for swimming. Overall we would recommend this resort but once is enough for us- H10 staff turned us off from returning again. I highly recommend any future visitors to firmly say no thanks or simply tip the guy to leave them alone!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jd37 -
Verified Purchaser
Bahia Principe Explore Legend: Great family resort
Very clean resort, felt very secure, and lots of family activities.
Shows were amazing! Entertainment staff were very good with the kids.
Down fall was the beach and ocean water, lots of debris from ocean plants. Also hard to get a shaded spot as people would block loungers with towels all day.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Ocean El Faro: Great resort - still a few bugs to work on
The resort is beautiful. The main lobby is stunning. The food in the buffet, the snack bar and the beach restaurant is amazing! So much variety and great quality. The food in the restaurants was disappointing. For example I had the eggplant parmesan at the Italian restaurant and it didn't have parmesan on it! Despite the fact that the buffet had a full parmesan wheel! The pools are great and the lazy river is awesome. The staff are all friendly and helpful. The only negative is the hard sell to [... read more]buy some stupid hotel pass or go on an off resort excursion. They don't take no for an answer until you get irritated or just walk away.
We had a problem with our room, we reserved 2 beds and only got one. They moved us to a bigger room but the bathroom ceiling was leaking and smelled so we had to move again. They were really good about accommodating us but it did take a long time. All the rooms are really nice and we'll furnished. We had the only room in the whole resort that didn't have a swinging basket chair.
The beach was not great but mostly because low tide was basically from 11am to 3pm so prime time. The beach itself was nice but for swimming there were lots of rocks in the water that you couldn't see because there was a constant wind and rough surf. There was also a lot of weeds washing up on shore but they were working all day every day trying to clean it up. By the end of the week they had got most of it but it was and endless battle. At high tide the swimming was great and the surf was fun.
There is a lagoon to swim in that is sheltered and super calm and beautiful. Unfortunately it isn't set up yet so there are no chairs or umbrellas and no services. It was a bit of a walk so not lots of people which was nice. The snorkeling was ok but nothing too special. I was disappointed that they didn't have any masks and snorkels available even though they said they would. The lagoon was beautiful but looks onto all the construction.
Overall we had a great vacation. Just need to fix a few things
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Adam -
Verified Purchaser
Bahia Principe Grand Bavaro: Beautiful resort.
We only had the privilege to stay on this resort for 3 nights since we were only on a mini vacation but we enjoyed our stay tremendously. The resort is beautiful and well kept. We were checked in in a very fast manner and enjoyed swimming in the many pools and the clean beach the resort provides. Food in the buffet was excellent and also had a big variety of choices. There are also other restaurants that you can choose and book. Our room was very big with a king size bed and view of the pools.
[... read more]
Getting around the resort was easy since they have trolleys going back and forth from the beach all the time.
We really enjoyed our stay here and hope to come back next time for a week.
Thank you to all the staff that work very hard to make sure you are comfortable and happy at all times.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Wayne -
Verified Purchaser
Bahia Principe Escape Ambar: Just what we ordered
Spent a week here this April (8th to 15th) . While I would not call it 5 star , I cannot really say anything bad about the resort . Would love to see the buffet (lunch) change it up a bit , way to many things the same every day . We went to have a quiet week , just to chill and enjoy our space & time . Other than the usual stuff , saving chairs for hours , and crying about it when they are not still there when they come back . Food was good , service was good . Room , beach , pool , all good . [... read more]I cannot name just 1 or 2 staff , they all work they tails off . Anyone who wants to complain , I say go work there !!!!!! Nope , was an excellent week . Met some amazing people , and got the rest we were looking for .
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Bobbi17 -
Verified Purchaser
Bahia Principe Escape Ambar: Fantastic resort
The Ambar at the bahia principe Dominican Republic is a great resort.The rooms are newly renovated and are beautiful.The maid service always had our mini fridge stocked and did a fantastic job cleaning our room.We spent a great deal of time at the pool and met a wonderful server Daritza.Daritza was friendly,always had a smile on her face and took very good care of us.The buffet breakfast and lunch were always good and we also enjoyed all of our a la cartes.The only thing I would recommend if y[... read more]ou go e mail the resort 2-3 weeks ahead of time to get the a la cartes you want .Overall we had a fantastic week.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Coco Punta Cana: Resort could be improved!
The grounds where beautiful, pools was good, beach well the ocean was not so great lots of sea weed but the caretakers kept the beach clean ever day. The buffet was not so good the workers did not go out of their way at all, it seems that they cannot make a decent drink and the workers not so friendly they should also learn to speak English. I can say that the weather was great sunshine and blue skies every day.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Riu Republica: Very nice resort!
Resort was very updated and clean! Beach was amazing! So much to do all the time! Food was excellent! Love the restaurants and that you don’t have to make reservations! Some staff could have been a little more friendly but all worked hard.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Harris05 -
Verified Purchaser
Barcelo Bavaro Palace: Amazing resort with great staff
This resort was breathtaking with computer wallpaper views everywhere you looked. Everything was very clean and and the staff were mostly very nice. Just remember that if you treat people with respect they respect you back. Barcelo Bavaro Place is a top notch resort with a amazing beach
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Brea -
Verified Purchaser
Grand Palladium Palace Resort Spa and Casino: Beyond my wildest dreams!
A combo of pure speechlessness and “This place is a dream†was a phrase said countless times over the week by us. I 100% recommend anyone to visit. families, young and old alike. It is truly paradise
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Coco Punta Cana: Great resort
April 20, 2019 was our last day in be live hotel. When we were planning our vacation we were hesitant to choose this hotel because of reading a few bad reviews; but we were pleasantly surprised after arriving. Right away one of the welcoming crew named George made connection with us. He was supper helpful throughout our stay. He went above and beyond to provide any thing we asked for and answered our questions. Thank you George. You are awesome!!
We did not know we have die to reasonable pric[... read more]ing. Our room was superior deluxe and was opening to the pool which was very nice and convenient.
Cleaning service was excellent. In the beginning our room was smelly but as soon as they knew about it they took our concern seriously and problem was solved right away. Food was good , salad and fruits were excellent. quality. Enjoyed grilled fish , chicken , delicious cooked veggies. We drowned ourselves in juicy passion fruits, sweet mango and papayas.
Entertainment crew “excellenteh†,†chocolateh†, “coco cola “and MC were very very nice and family like. Crew were funny , friendly and talented and inviting.
We did not have kids but saw lot of activities for kids at every corner.
If we want to recommend one thing to improve that is to increase staff in Buffett and restaurants. Servers did not have time to make connections with the guest so we spent less on tips. Lots of restaurant to choose from, Mexican, steak house, Lobster and couple of more.
All ages hotel. Many young families and retirees mixed. Main pool seemed too small and crowded. Did not use the main pool. But other vip pools were available.
Overall we had excellent time in this hotel and will be back.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Emmaleanne -
Verified Purchaser
Catalonia Bavaro Resort: Very nice resort
Resort was nicer than expected. Beautiful grounds, pools, beach. Lots of activities for people of all ages. Food was good with lots of options. Rooms were average but very clean. Shower is very small. Would go back to this resort.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
C Gray -
Verified Purchaser
Bahia Principe Escape Ambar: Beautiful Resort With Great Staff
We loved our 1 week stay at this resort. Rooms,Pools were very clean and landscaping was maintained perfectly. All staff and bartenders were the friendliest I have experienced at any resort I have been to. I would recommend this resort to anyone.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Majestic Colonial Punta Cana Beach Resort: Great resort
The grounds were spectacular, pool amazing, fantastic food and drink on a whim. Staff were wonderful. There were a few issues (a fire in the spa, a malodorous room) but all in all it was a great place. The bar service was spectacular!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jackieblue17 -
Verified Purchaser
Bahia Principe Explore Esmeralda: Most Horrendous Experience!!!
From check in to check out this resort was horrendous. No personal care at all. Lack of communication skills and not understanding a word we said was beyond acceptable. We felt like a herd of cows the entire trip....next, next. This resort has changed a lot in the 7 years since we were there last and has become a Romper Room for kids. Yes it's a family resort, however, it was inundated with kids EVERYWHERE!!! Even if you stayed in Ambar Adults only you still had kids wondering around and d[... read more]inners with kids crying etc. Waiters at dinner were very impersonable and just took your order and wanted you out for next people. First 2 nights we could barely get food. We were told when we arrived late, that there was no where to get food, yet there is a snack bar (not very good but it's there and we found by accident) and the Sports Bar served food. Next night our dinner reservation was messed up and we were told to come back at 9:30 (it was now 7:30). We said the place is half empty surely you can fit us in. All we got at this resort was NO. We went to Italian restaurant next door, same thing almost empty but we couldn't go in. So we went to Ambar section buffet next to that since we had gone over to that side for original reservation that was messed up, and got told we couldn't eat there either. We went to Sports bar to eat and ordered and tons of food coming out and yet we were still waiting for over an hour. We nicely asked if our food was coming out and was told yes and still waited. We finally asked another waitress and she said oh, and came out with two orders in less than 5 mins so we were just forgotten even though we asked. Food is horrible. Always cold and exact same selection breakfast lunch and dinner. There is NO entertainment for Adults in this place. Even at 10:30 at night it's still kids dance party time. Ridiculous!!! The pools were just herds of chairs.....you can't move, same with the beach. Needless to say, we have been to a Bahia Principe resort 3 times, this one twice and always recommended people to go. I WILL NEVER GO BACK TO THIS RESORT EVER AGAIN. It was extremely disappointing. Just so many issues. The Manager actually lied to us when we asked about a courtesy suite to shower since we had a late flight out and he said it was all arranged, my husband asked if we would have an issue can we get that in writing and he said it's all on your file all taken care of (we asked to keep our room free of charge since they didn't clean it until 5 pm most days which interfered with us/our time but got NO). Next day we go as instructed to get key for courtesy room and we got what are you talking about? Nothing on file and we do not have that. New manager said just a minute went in back and came back out and told us to go line up at guest services which we did not do as they had instructed us to front desk to begin with....he just didn't want to deal. MOST HORRENDOUS TIME/RESORT we've ever experienced.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Caribe Deluxe Princess: Friendly Staff
The room was dated but very clean, staff were friendly and helpful and the beach was beautiful. Pools were clean and food was good. Favorite a la carte was the Brazilian. Best morning Buffet was at the Punta Cana Princess which you have access to as well as your own buffet. Would rate 3 1/2 stars overall.