Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(18020 Reviews)

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Private  - 

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Bahia Principe Explore Punta Cana: Simon

Very bad experience Food was sucks Pool very dirty Got infection Towels old Do not deserve flying from Canada and paying over cnd1500 Never to go again to Dominican Republic It was the first and last time. Mexico is way better

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Nana n  - 

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Bahia Principe Explore Punta Cana: Bad Resort

It was the worst vacation I ever visited in my life. More than 3 hours to check in. The staff were not professional at all .Rarely to find someone speaks English. Rooms were dirty and the service was very bad. Wifi was very slow and most of the times it wasn’t working. Restaurants were all fully booked except Mikado, but i wish we didn’t book there.Although we booked before,we waited an hour and at the end we found cockroaches and insects on walls and on our food table ,It was disgusti [... read more]

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Private  - 

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Dreams Onyx Resort and Spa: Decent

Adequate could be better. Seaweed on beach. Wine was like water. Food was 6.5/10. Steak not thick and juicy at steak restaurant, it was more like thin and dry. For the money that you pay i would expect better food and better entertainment for the children!

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Private  - 

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Hard Rock Hotel and Casino Punta Cana: Amazing Hard Rock Punta Cana

This hotel was absolutely beautiful. Every detail was taken care of. The service was prompt and excellent. My son enjoyed the kids club. The beach and many pools were spectacular. We enjoyed the Asian restaurant Zen, Ciao the Italian restaurant, and Toro the steakhouse most of all. The breakfasts we had were lovely from the market and many lunch/snacks experiences throughout the resort. It is a large resort but the trolley system was helpful. Only con was the beach was red flag all week so it wa [... read more]

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Private  - 

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Bahia Principe Explore Punta Cana: Very disappointing

Very bad experience and not worth a single penny. Cleanness of dishes, spoons, cups is very disgusting. WiFi is garbage Food is not nice. We ate only pizza during our stay Most important, the pools have no filtration and most of the group returned sick with ear infections

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EveM  - 

Verified Purchaser

Punta Cana Princess: Good adult only resort

The landscaping and beach/pool were well maintained and beautiful. The lounge chairs and shaded huts on the beach were plentiful. The bar and restaurant staff were very friendly and attentive. The buffet was very good with a variety of options. The Steak and Italian restaurants were excellent, the seafood restaurant was closed a couple of days during the week so we didn't get to try it. The room we stayed in had a beautiful view from the balcony. The bed was a king and comfortable but the room l [... read more]

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Private  - 

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Be Live Experience Hamaca Beach: Be live Hamaca Beach

Great vacation, great personel, great vacation. It is to do again. The beach is beautiful, I had a great vue of the ocean in my room and was able to watch the sunset and sunrise everyday. I was able to visit the surroundings of the hotel but 7 days wasnt enough.

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Marcy  - 

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Wyndham Alltra Punta Cana: Fantastic Time

We had an amazing vacation at Dreams Punta Cana. The resort is really beautiful, with a winding pool and lush gardens. The rooms are nothing special but were very clean. The entire facility is clean, well cared for and beautiful. The food was delicious and varied. We enjoyed the buffet and the specialty restaurants. The staff is the standout at the resort. They are so friendly and helpful…servers, cooks, bar staff, cleaners, concierge and entertainment staff. Everyone we encountered was ni [... read more]

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Meredith  - 

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Excellence Punta Cana: Return to Excellence Punta Cana

This was our third visit to the Excellence Punta Cana but our first time back since Covid. Staff were awesome- would go out of their way to may your dining and beach experience memorable. Food was very good- especially Chez Isabel restaurant and breakfast at the Magna. Love the natural beach without motorized sports- it was breezy most days so surf was high and great effort to keep seaweed at bay. We were celebrating our 35th wedding anniversary while there and asked our agent to reserve the fr [... read more]

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Private  - 

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Princess Family Club Bavaro: nice resort

The hotel grounds and amenities were beautiful. We stayed in the family club and the kids loved it. The food was disappointing especially the Italian and the Indian restaurants. The Japanese was the best. We went twice. Buffet was ok. Staff were very nice and accomodating.

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Samantha  - 

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Blue Bay Villas Doradas: Wonderful!

The grounds were amazing. The staff polite, went out of their way for any needs. The entertainment was wonderful and friendly. Always felt inviting and relaxing. The beach is amazing!!! Restaurants varied and well prepared food. Pasta and omelette stations!!! yes please! wonderful. The rooms were always done well daily. Having a towel exchange for the beach towels was so handy. Had the photographer take some photos he was polite and the pictures were beautiful. Thank you Darlin [... read more]

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Private  - 

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Bahia Principe Explore Esmeralda: Nice Resort

The resort is beautiful, lots to enjoy. The service was not impressive at all. The dining room was terrible service, you can ask for tea, water or wine and get it the same time you finish eating. I think they could do a better job with organizing the dining room area. I found it very difficult that the workers didn't know the basic English, and that led them to ignore our request. Even though you were in an all inclusive resort I think they were always looking at opportunities to sell to make mo [... read more]

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Armando  - 

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Bahia Principe Explore El Portillo: Average

Hello, I like to leave a review on our recent travels to this hotel and our experience with trip central. Firstly when when we speaking with trip central agent about booking travel and stay at this hotel. Even thou the travel agent informed us that no flights would fly directly into Samana going forward and therefore only to Puerto Plata at the time of travel. The agent never mentioned that the bus ride would be a 4+ HR bus ride..THIS SHOULD HAVE BEEN MENTIONED. The travel agent should have at [... read more]

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Private  - 

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Be Live Collection Punta Cana Adults Only: Very good resort. People and food very good.

Adults only side was excellent. Service at buffet was very good. Pool is good. Beach was full of sea weed and dark water. Check in was very smooth. No one help with luggage. We had to take our own luggage to the room.

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James one  - 

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Grand Palladium Punta Cana: Disappointed

This was a 50th anniversary family trip with disappointment from the start with poor conditioned rooms with the air conditioning not working broken Windows our room was to be a poolside deluxe but ended up a second floor backside two Queen bed’s the dress code for La cart was ignored saving pool chairs was acceptable rules were just too loose for a large resort they need more people moving transportation after night show was just chaos if you promote yourself a 5 star then be one..

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Sterl25  - 

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VIK Hotel Arena Blanca: would not go back (but clean)

This hotel was listed a a 3.5 star but it felt like a 1.5 star it was very small which we expected but it i did not enjoy it here i found my self wanting to go home the beach was great expect for the sea weed which was due to climate change so i understand that has nothing to due with the resort the pools were great as well and the staff was nice the beach chairs and pool chairs were very uncomfortable it felt like they had not been replaced since the resort opened The food was OK it there was t [... read more]

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Private  - 

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Hyatt Vivid Punta Cana: Great stay

Dreams palm beach was fantastic , lots of food options , restaurants did not need reservations for al la carte, food was good , plenty of options , a la carte dining portions were a bit small but you could always ask for more , check in was done within minutes , we were in the preferred section , 4 pools to swim in , always servers at the beach and pool taking drink orders even on the beach , resort was very clean and spotless , hand sanitizer was at every entrance to the restaurants , staff wer [... read more]

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Private  - 

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Iberostar Waves Costa Dorada: Great staff, old building

My experience at this hotel was not as good as anticipated. The hotel grounds were decent, and staff were very kind but our room was extremely old and mucky. There were stains on the sheets, towels, rags, headboard, side tables, and when bringing this issue to the front desk, nothing was done. I presume most rooms look like this and the rooms are simply old and need renovations. Definitely a big surprise for an Iberostar chain hotel. I would also say the hotel is seemed to be more targeted t [... read more]

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Private  - 

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Ocean El Faro: Loved Ocean el Faro

The Ocean el Faro is a beautiful, modern 5 star resort. We absolutely loved everything about it! The restaurants, pools, rooms, grounds, lazy river and the entertainment crew were outstanding!!! We will definitely come back

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Private  - 

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Bahia Principe Explore Punta Cana: Won't be back to the Bahia Principe Punta Cana

No covid changes to any process from what I observed. First room had a lot of mold and with the first rain water came in from the ceiling down the wall. Took a day to get into a new room which at least didn't have mold all over the tub area. The beach was full of seaweed therefore the pool was jammed packed. Resort was full. Buffet food was not the best, lots of overcooked meat in soupy unappealing gravy. Same as the reservation restaurants, totally average to poor. Buffet was packed with [... read more]

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