Blue Bay Grand Esmeralda: Lovely resort

The hotel grounds are stunning. The buffets and restaurants are delicious. The maids, bartenders , and staff are so accommodating always smiling and helpful . The few negatives is the beach with all the seaweed but the staff make a very big effort to remove it every morning... Our room in building six was a bit worn could use update or even new paint. We talked to a few couples in this wing with similarities or worse stories.

Barcelo Maya Caribe: Barcelo Maya Caribe

I thought the grounds were impeccably clean and very well maintained. The buffets could use more Mexican food, but the service from all of the staff was very good. Drinks were good, it was a little out dated and could use a bit of a refresh but I had a very enjoyable time.

Ocean Maya Royale: Fantastic Resort - Will return!

We had a fantastic time at the Ocean Maya Royale. From the moment we entered the lobby, we were given top service. My brother and sister-in-law decided to join us at the last minute and we asked for rooms nearby each other. In a matter of minutes, we were taken to our new rooms next door to each other. One week of great food (all restaurants were amazing) and the buffet where we had breakfast and lunch were very good. No complaints at all. All was fresh, made to order and we were given s [... read more]miling service by all. Pools were clean and we especially enjoyed the foam party at the big pool. When we wanted to relax, we went to the smaller pool. Everything is close, so if you are looking for a small resort -- this is the one for you. No need for trolleys as everything is within walking distance. We also enjoyed the entertainment and the beach party. The only downside was the seaweed on the beach. The staff worked tirelessly to clean it up. The hotel staff were very friendly and I can't say more about this resort except -- we will be back again!!! Thank you Ocean Maya Royale.

Royalton Riviera Cancun Resort and Spa: Amazing resort!!!

I would highly recommend this resort. It was the first time traveling with our baby and this resort goes above and beyond for its guests. The resort is clean and well maintained, the food was great and the service even better. The only thing we weren't crazy about was the beach, lots of seaweed. They tried to clean it up everyday but there was so much. Other than that I would highly recommend this resort and especially to families with kids.

Grand Palladium Kantenah: Nice resort

Nice resort for people with kids. Good service, good food and nice installations. Long wait sometimes for restaurant and even more with 2 young kids. Room was ok but the matrice was not really comfortable. Sports installations were amazing and nice long beach. I would not rebook with Westjet as we had a few bad surprises though.

Unico 20 87 Hotel Riviera Maya: Beautiful resort

Everything was wonderful. Food and service in the restaurants were excellent. Very responsive to requests. Reservations for dinner at the various restaurants were better managed if you did them yourself rather than using the local host.

Wyndham Alltra Playa del Carmen: Amazinnnngg stay!!!!

Amazing customer service, Every employee is nice and respectful Clearly the customer experience is a priority Food was good, a lot of options: buffet, Mexican resto, Italian resto, sushi bar, Brazilian resto and room service Well located: closed to 5th avenue were theirs a lot of shops and mamasita beach (the only place where the water was clear, no seaweed). Older people at the resort with kids though but its easy to walk to club and bar at night on the 5th av. The first drink is usually f [... read more]ree. Room cleaned everyday Lot of activities can be booked at the resort. Coco Bongo is a MUST Loved my experience, will come back!!!

Viva Azteca by Wyndham: Exceeded expectations!

This was a last-minute booking. I had actually been at the Catalonia Royal Tulum in Riviera Maya earlier in January this year. That resort was brilliant. I expected something a notch below, in view of the fact that I was paying about half this time, admittedly later in the season. In fact I was amazed at the value. Mine was the cheapest room, but very roomy, large bathroom, etc. Friendly staff. Laid-back clientele, mainly western European and South American, and a few Canadians. Very easy-goin [... read more]g atmosphere. Few children. No queues to speak of, for anything. Smaller size,at just over 300 rooms. Never a problem finding a beach chair or shade, whereever I wanted to sit. A distinct no smoking area on the beach. Excellent buffet, with theme nights so repetition was minimal. The Italian and Mexican theme restaurants were very good. The former served an excellent filet mignon. The only real problem - not the resort's fault - was the heavy accumulation of seaweed which made normal beach walking difficult. The resort did well to clean it up each morning, so bathers could access the sea. One could still walk on the wide beach, though on soft sand. Located in the Playcar development, it is an easy walk into Playa del Carmen. I actually walked to the ferry and went to Cozumel for the afternoon. I never did use the facilities of the sister Wyndham resort. I couldn't really find a serious fault with this resort. It is at least the 4.2 Sunwing rating. Based on the difference in cost I would choose this over the Catalonia Royal Tulum which I thought was a true 5 star. The difference in the two was minimal.

Bahia Principe Escape Sian Ka'an: Fantastic resort

The resort was more than we could have imagined and we were thrilled with everything! The staff was wonderful and couldn't do enough for us. The food was great and we especially liked the peace and quiet of Sian Ka'an. The lush vegetation was unexpected and we especially loved the golf course and wildlife which was evident everywhere.

Dreams Jade Resort and Spa: Great stay!

Beautiful,lush grounds. Amazing service. Way more seaweed than expected but they work all day to clean it up, therefore beach was not great & only a small part of the resort is good for swimming. Rooms were very comfortable.

Dreams Jade Resort and Spa: Thank you Now Jade!

Our second stay at a Now Resort and was excellent. Previous stay was Now Amber in Puerto Vallarta. Staff, grounds and restaurants all excellent. Only downside was amount of seaweed. Nothing they can do to stop that but there must be a quicker way of cleaning it up every morning.

Blue Bay Grand Esmeralda: Great trip!!

Great hotel, friendly staff. Not overly crowded. Food was good, a là cartes.... Mexican was my favorite. Would recommend. Only complaint, no small tables to put drinks on at beach.. overall, best trip 🥰

Breathless Riviera Cancun: The name of the resort says it all

Breathless was an awesome resort to go to if you want to have a good time that involves both partying and quiet beach time. If you want to get away from the hustle and bustle of the party, head to the beach and while you can still hear some of the music it's not nearly as loud and invasive. It had a good variety for everyone, if wanting to rest and relax, party or both. We got an ocean view room it was nice. There was a good amount of activities throughout the day from beach activities provi [... read more]ded by the E-team to casino night and karaoke. I also get the impression that this is a weekenders resort with it filling up to capacity on Friday - Sunday and with Monday and Tuesday being quieter days. We were there Thursday to Tuesday and definitely noticed the change in population. Food represented a good menu that all inclusive resorts have. I would highly recommend the flambe show at La Coquette with Antonio, off menus items (ask Esmeralda, she was fantastic) at the Strip, Nook had awesome gelato and chocolate croissants. The staff was amazing and very helpful if needing anything. Key stars that stand out include: Lisa and Moon (from E-Team) were great with the water aerobics and made it a lot of fun. They also played the most random Texas Holdem and Blackjack rules (resort rules I guess :)) that were a blast and we totally got swindled by Moon at darts. Mack was an awesome bartender at Xhale who was ready to make your stay perfect from check in to check out. Always attentive and a smile on his face. Angel at the swing bar slinging great mango whiskey and other specialty drinks with amazingly good wood fired pizza. Manuel at Spoons always made you feel like you're eating at home with a put of coffee in one hand, and a shot of tequila in another if that's your thing. Overall we really enjoyed our stay there and would recommend going for both couples and singles alike!

El Dorado Seaside Suites: Very nice resort

Although we stayed in the older part of the resort, it was well maintained. There were several restaurants to choose from and all of the ones we went to were terrific. All of the restrooms were cleaned very frequently. This resort had a great range of guests from young couples to seniors and it was easy to share tables if needed. The staff in all parts of the hotel were friendly and happy. We enjoyed our 1 week vacation very, very much.

Sandos Playacar Beach Resort: Perfect from the beggining to the end:)

First of all, I would like to thank Trip Central for the best travel website ever. Janet, the agent is highly professional and honest. I shared my positive experience with all my friends and family, even with other guests at different resorts. Way to go tripcentral.ca! Sandos Playacar is our second Sandos experience. I fell in love with this chain. My husband and I just came back from this wonderful resort. The lobby is very impressive and already promising a great stay, the check in  [... read more]and out was quick. I was disappointed with a room at first as it's old, but I Leticia made sure that it's always clean and tidy. Most of all, there is no musty smell which is very rare. The bed was super comfortable and I slept better than anywhere else. The adult pool and the beach are very relaxing, nice and clean. The ground is beautiful. The Festival (buffet) restaurant is specious, and the food is to die for. Mariza is our favourite waiter, very hard working, highly professional and kind. Also, Domingo vas very impressive by remembering our wine choice after just one service. We went to Italian and French restaurants to dinner and both were very good. My favourite place was a Cupcake café, delicious coffee and treats. The entertainment was very good, we enjoyed very good shows following the live music every night. Great job Sandos, we are planning to come back soon!

Iberostar Waves Paraiso Beach: Best resort

We stayed 7 nights at the iberostar, there is literally nothing I can find as a con or negative about anything we experienced during our week. The resort grounds alone are enough to make me return! Can’t wait!

Catalonia Playa Maroma: So so resort Been there, done that, wouldn't do it again

The grounds were Ok The pool . . . only one . . . not bad but too loud and noisy around it. The room . . . felt like I was sleeping in a damp basement. No Kleenex supplied to room, no extra blankets - we were cold*

Blue Bay Grand Esmeralda: Beautiful resort!

Beautiful resort and very spread out. Thankfully there are golf carts shuttles that drive around all day to take you around if you dont want to walk. The food was excellent at the buffet and the al a carte restaurants. The resort was very clean and lots of wildlife on the resort as well.

Sandos Caracol Nature Resort and Water Park: Perfect resort for families

We loved Sandos Caracol. It was our fourth visit to Mexico and first at Sandos. Our kids loved encountering animals everyday on the path. We had a very proud and vocal peacock who hung out near our balcony, and a sweet little cat. On our excursion, my daughter bought cat treats at the vet to feed the cats! We also had a spider money hanging out in the tree outside our room. We liked the buffets (the mangoes and papaya were amazing) and our favourite was the steak and fish (best ribeye, and yummy [... read more] salmon). We enjoyed sailing in the mornings, and the kids loved doing pottery by the main pool in the afternoon. The Tortuga pool was perfect, lots of shade, friendly bartender! We can’t wait to go back!

Grand Palladium Kantenah: Best vacation wver

We stayed at the romance suites only a hundred feet from the beach. Nice beach and beautiful location. Best snorkelling off the beach I have ever seen. Resort a la carte food was really good, buffets were ok but food was not always hot. Large resort but we used the carts and short cuts. Staff were all very helpful.