JOIA Paraiso by Iberostar: The resort was very nice

The resort was beautiful and the grounds were also kept up very well at the Grand . There were 5 total hotels at this resort and the others were less than average also. The staff and service at the Grand was very good but the food was also below average and some restaurants took for ever to get your meal. Also the time share team was over kill and pushy at times when they heard the word no or not intrested.

Hotel Xcaret Mexico: Second time and we will return again!

True meaning of all inclusive resort. Best food, SUSHI!!! Best service, clean, love the parks, so much to do that it’s different every time we visit! Can’t wait to return again. We love Xcaret!!!!!!

TRS Yucatan: Amazing resort, great for people with food allergies

The TRS is wonderful if you are looking for an adult only vacation. The staff are wonderful and attentive, which is a huge stress relieve to us since we both have major food allergies. The spa is fantastic, the pool is open late, and the plunge pool rooms are clean and modern.

Grand Riviera Princess: Awesome Resort!

This resort was awesome! The staff were friendly and fun, the grounds were clean and all the gardens very well taken care of. Our room was nice, especially the large, modern bathroom. The activities by the pool were fun, the food was great, and so was the disco and sports bar. I would highly recommend this resort! The only negative was there was a lot of sea weed at the edge of the beach and when you first went into the water on most of the days we were there.

Dreams Tulum Resort and Spa: Great Resort

Really well kept grounds and very pretty The room was spacious and clean Pools were good. Beach was quite crowded and not very big Staff was delightful , friendly and very hard working. They probably needed a few extra staff members in all the restaurants considering the number of guests Excursions were surprisingly expensive

Blue Bay Grand Esmeralda: Beautiful Resort

The grounds were spectacular, staff very friendly and funny! The buffet and restaurants, I would give it a 4 star. We stayed in building 5 which is very close to the beach, pools, bars and the smaller buffet. Excellent for breakfast & lunch. We had asked & paid for garden view but they gave us the forest view which they also call it the garden view... no screens on the patio door so if you get 1st floor please make sure to close the patio door. There is also a strange sewer smell once in a  [... read more]while at that area of the rooms. Satisfied with the room service. The beach at our end of the resort was disappointing, as the ocean was not too clear; rocks, Algae, seaweeds. If you walk 10 min left on the beach there is a spectacular lagoon, beautiful.... 10 min walk to the right on the beach pass the the Ocean & the Secrets resorts is also beautiful, blue clear ocean and white sand. If you prefer to sit on the beach with a hut, try to reserve your chairs by 6am as it fills up fast .. the beach is narrow ... overall we were ok with this resort.

Bahia Principe Explore Akumal: Fun at the Akumal Principe

Excellent vacation. Awesome view of the ocean at the pools, walking, eating. Super staff. Very good service, polite and friendly. Fantastic food. Lots of pools. Rooms in good shape. Buildings exterior needs a little painting. All in all, excellent.

Blue Bay Grand Esmeralda: Poo Bay

The the grounds smelled of sewage, mainly the entrance and the some of the hotel blocks. Food wasn’t great, servers were good, rooms weren’t the best, plumbing wasn’t the best, staff for the most part were friendly. Experienced Mexico travellers, we will never stay at this resort again, do not recommend

Bahia Principe Explore Tulum: GBP is the Best Resort with Best Value!

Grand Bahia Principe(GBP) Tulum was one of the best resorts we have stayed with. The high quality customer service we received with Trip Central/Air Canada Vacations/BD Travel transportation and the front desk staff was amazing and efficiently professional! We have previously stayed with the GBP at the Coba once and the Akumal twice and we were always overwhelmed with the high quality of service! We love the people and the country! This past experience from March 18th - 25th exceeded our e [... read more]xpectations as we already knew how wonderful this resort and their amazing staff were! Trip Central's agent, Teresa Gates is the best we have ever encountered. From the day we booked our trip in mid-January, she was so professional and advised us on everything we needed to be aware of to ensure we had a wonderful experience! We were travelling with our best friends and neighbors from PEI, Canada and we felt quickly reassured that we were deciding on the right choice with Trip Central. My husband and I called her a month ago to book Trip Cancellation/Medical Insurance package as we have aging parents. Unfortunately, our friends did not have this and our dear friend's mother had passed away while we were in Mexico mid-week into our trip. Amazingly, we did enjoy our trip together as her family provided support until we we able to get back home. It was a bitter sweet experience for them but also provided a much needed rest for her as she had been caring for her ailing Mom a year prior. Please know, we are so grateful for all we experienced as this resort is beautiful and the food is the best as we have travelled to the Dominican and Jamaica before! The staff are so personable and the GBP resort is extremely clean, the staff are always accommodating and consistently working to make you feel like you are #1! We have so many staff we need to appreciate with their hospitality, like Liz, the pool/beach bar attendant, and William and Oscar as well. Raymond was an amazing mini-fridge attendant too. They have an extraordinary team and they deserve to be proud of their establishment! Thank you for this opportunity to allow ourselves to respond to sending feedback with such a wonderful resort! In closing, we live on Prince Edward Island, Canada, which depends on the tourism industry being strong every year. We also depend on receiving our produce exported from Mexico in our winter months every year as a 'have not' province so we have no issue with returning our gratitude in Mexico as our monetary contribution! Sincere gratitude, Barb Thompson and Allan Dunn with Joe and Katherine Smith (Airline Booking Reference #PRILZR)

Riu Yucatan: Very Nice resort!

Hotel - bed comfortable - pillows awful. View from patio not very nice - overlooked roof. Beach - beautiful - lots of chairs always available. Buffet - very good A la carte - Asian - food was not hot. Steak house - very good. Mexican - very good. Italian - excellent salmon. Pools - very nice Grounds - well maintained Bars - very good Staff - friendly and wonderful staff everywhere on resort - maids, bartenders, waiters and front desk. Entertainment - preferred the Riu Tequila - very  [... read more]professional.

Bahia Principe Explore Akumal: Amazing place to vacation.

Hotels are keeped very clean, food was awesome full of flavour and colour. Pools keeped very clean. Tram drivers are awesome. Eddie took us to Tulim, and had us laughing all the way. Shopping on site no need to go anywhere, snorkelling not very far away at Akumel beach. Rooms were clean and very well laid out. Lots of wild life to look at on the grounds. Felt very safe there. We would definitely book an other vacation here.

Bahia Principe Explore Tulum: Beautiful resort

The grounds are beautiful on this large resort consisting of 3 separate resorts. We stayed at the Tulum, which is aging. The room was comfortable, however the bathroom was in need of updating. The water pressure was low and a shower was more like a sprinkle. The resort also seems to be understaffed, dining room staff were run off their feet, however were always friendly. We were entitled to visit 3 a la carte restaurants during our stay, however booking ones that we wanted as a struggle unless w [... read more]e wanted a booking for 10 pm! We did get a few bookings and were surprised to find the restaurants were only half full at a reasonable time, again we wondered if this was due to lack of staff. The food was always good, lots of choice in the buffet restaurant.

Hyatt Zilara Riviera Maya: Fabulous!

We recently returned from a one week stay at Secrets Capri. Everything about this resort was just wonderful. The resort is a bit smaller but I think that allows the staff to add a personal touch to the guests. The room was large and exactly as shown on the web site. The food was terrific and each restaurant knew when my husband had specific food allergies without us even mentioning it. The beach is nice and we went for long walks to enjoy the weather and view. We spent a lot of time by the p [... read more]ool and were impressed with the daily entertainment. On most days they had something different but it was tasteful and very fitting for the resort and its guests. The evening shows were also really impressive. They hire professional entertainment and most of it was great. We especially liked the Queen tribute and casino night was a blast! The best part of our experience was the staff. They are all outstanding and hard working. We were very impressed by their professionalism and attitude. If you’re looking for a huge party resort, where they blast loud music all day, this is not the place for you. But if you are looking for a chic, and elegant experience then I highly recommend it. I would certainly return to this resort.

Valentin Imperial Riviera Maya: From Snow to Sand and Heaven

We had enough of the cold up north and decided to jet down to our favorite are, the Mayan Riviera. We were recommended to stay at this lovely resort, Valentin Maya, Not disappointed. Short ride from the airport (

Secrets Maroma Beach Riviera Cancun: A Wonderful Resort

We stayed for one week in Late March. We absolutely loved and enjoyed the week. The staff was the highlight, in my opinion, courteous, accommodating and kind. The best service ever! The rooms were spacious and the king size bed was very comfortable. The entire property was spotless! The food: Although a matter of taste, we did not enjoy at any of the restaurants. If anything, we found the food amateurish and mediocre. Our least favourite was the Japanese that for some reason, was the mo [... read more]st popular. The meat was tough and everything else was tasteless. The buffet However, was delicious with a decent variety of dishes. The service in all restaurants was exceptional. The nightly shows, except the Mexican show, we’re not enjoyable to us, but everyone seemed to have fun. We loved the grounds, the beach and the pool area, but the music filtered throughout the pool area was unnecessary. The only quiet area was the beach. Overall, we loved our stay and would highly recommend this property to our friends.

Blue Bay Grand Esmeralda: Great vacation

Food was good at the buffets. Our favorite specialty restaurants, French amazing, Steakhouse very good, Seafood, salmon was delicious. Any concerns we had were addressed promptly and without question. Pool was clean. Only used the pool by the beach once. Shuttle service came regularly. Servers were very friendly and efficient. Weather was great. Another entry (steps) at the small pool would be nice. Climbing up on the ledge can be difficult for some, including me. Would return.

El Dorado Seaside Suites: Can’t wait to return!!

The resort is gorgeous and immaculate. The staff go above and beyond at all times. I have never stayed anywhere else that pay so much attention to the guests. Entertainment was awesome!! Great bands. 80’s, Jazz, reggae. The had it all. The food went beyond anything I imagined. Definitely try the “Stone Soup” it’s so good!!! Would highly recommend this resort!! It was the most relaxed I’ve ever been on any vacation. The spa is not to be missed.

Allegro Playacar: our second visit

We really appreciated the smaller size and very personable staff at Allegro Playacar. Everything is convenient , the grounds are immaculate and very beautiful. The beach is first class lined with palm trees never a problem finding a lounger unlike so many resorts. It is especially convenient for taking tours or just getting a cab into 5th Ave.,Playa del Carmen. Our second visit was every bit as enjoyable as the first.

Occidental at Xcaret Destination: AMAZING!! Soooo Beautiful !!!!

This is the most gorgeous resort ever. The rooms were a good size, up to date, well supplied, and lovely, the linens were excellent quality. The water pressure was good and temperature well controlled with quick hot water available, and all was well taken care of. The grounds and buildings are always well maintained. With the canals and interlinking pools and the wildlife, what a well planned and gorgeous place. The eco/nature theme is done really well, with the nature paths, and there are rui [... read more]ns actually on the property. It's cool to see the monkeys and all the variety of birds up close in their natural habitat. Our balcony faced the trees and monkeys and birds were a regular sight at the balcony. It's an easy boat ride or short walk to the Xcaret park from a couple of entrances right from the resort. The beach is small but lots of sand, and palms, and 3 levels to choose from with the platform beds or hammocks on upper levels. It could possibly use more beach chairs. The swim area isn't much deeper than a pool, and is calm which is great for families or those just wanting a relaxing time in the water. The buffet restaurants are huge with lots of variety, and there are lots of a la carte restaurants to choose from with excellent food, and bars in good locations. They even had a sports bar. There was entertainment each night, and what we saw was all very good, and they were thoughtful to include entertainment for the kids at earlier hours. They have lots of stores on site, and merchants coming in with crafts, etc. various evenings during the week. The people are friendly and all very helpful. It was a wonderful stay, leaving me to want to go back again very soon, we just LOVED IT !!!

El Dorado Seaside Suites: Winter Escape

This will be my first time writing a resort review, but I thought I had some good information to share. I will start with saying that the El Dorado Seaside Suites is a very large property, however they have shuttle service that runs very frequently so if you have mobility issues it would be too hard to walk every where being so spread out. It is also over 80km from the Cancun airport so take note of the long drive to your destination depending on the time you arrive, we happen to hit rush ho [... read more]ur and it was pouring rain adding more time to the trip,so it felt like a very long drive. The food is amazing ... with many dining options. There is a Starbucks in building 6 but take note it is not included in your package so you will be paying for that separately, two Cappuccinos was about $8 US and they didn't seem to have any evening hours, so we just started ordering our coffee at the restaurants .. A coffee bar would have been nice at certain times... They offer plenty of daytime activities, wine and tequila tasting, foam party in main pool, name that tune, coconut painting to name a few and the entertainment team were awesome. They are plenty of things to attend in the evening after dinner.... they had a fire show, and a circus show while we were there and often different areas that have things going on rather then at a main theatre like other resorts but, there is entertainment, it just seemed to be a little more low key and on a smaller scale. We had a oceanfront swim up jacuzzi suite, in the Infinity section. It was on the 2nd floor and from our deck there was a lazy river that ran around the side of the building, at first I thought this would be great however it was covered and shaded so the water was very cold. The lower level oceanfront pool swim out rooms have direct access to the main pool but take note those rooms seemed to only get sun in the morning and do cost more. I would say it was harder on the Infinity side by the pool to get full sun then shade and usually its the other way around, finding shade is never a problem here the seating areas around the pool have tons of palm trees above you. If your a sun worshiper you might want a spot on the beach instead, but the beach on the Infinity side is not great for swimming its very rocky. But there is a lovely sandy beach on the palm side of the resort for wading but again no swimming its very shallow. So if your a beach lover you may be disappointed. The resort staff are wonderful no complaints. I think this resort is very suitable for some much needed R& R, its a nice winter escape, it offers great service, great food, comfy beds and nice clean rooms everything is well maintained and all deserve the 5* rating. However for me I didn't like the access to the pool (climbing a few levels of stairs to get into the pool )and the beach was not my favorite and then the long drive from the airport so for those personal reasons I may not recommend this property.