Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(5948 Reviews)

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Private  - 

Verified Purchaser

Riu Palace Jamaica: Great Peaceful Resort!

We stayed at the Riu Palace, it was nice and quiet during May. We were able to access the other Riu locations which was great. The food and service were also awesome. Love how close it was to the airport. Beach is small but still enjoyable. Rooms have some wear and tear but are still clean and modern. Make sure you download the app to get full access to all the amenities including making reservations for restaurants. Would recommend it to others!!

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Mrs. Williams  - 

Verified Purchaser

Riu Reggae: Entertainment Staff & Bartenders are the main highlight!

The hotel is nice, smaller than I thought. It draws a very interesting crowd as it's known as a party resort. The food was decent, but there's not much variety. The gym was small but had the necessary equipment - often busy in the morning, I recommend going after 4pm. The highlight was the animation team, entertainment staff and bartenders. They went above and beyond to make sure we had a great time. They work long hours in the hot sun all day, but they constantly have smiles on their faces  [... read more]

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Mary Jane  - 

Verified Purchaser

Ocean Eden Bay: Could have been better

The music was terrible. I'm from Toronto and I heard more drake at the resort than I have heard in my life. I also found the woman employees were not friendly and made me feel uncomfortable. We had also requested a room closer to our friends, but instead we were really far apart. They also provided a room with 1 bed for my friend and I. When again, we specifically asked for 2 beds. The food was also lacking taste, the fruits were watered down and the selection was bare. We will not b [... read more]

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Midwichmom  - 

Verified Purchaser

Catalonia Montego Bay: Amazing resort

The hotel and grounds were clean and beautiful,the buffet was not good this time, they had a lot of stews there were spicy and not beef was served but always found something to eat. We found that there was a shortage of cups, plates, and cutlery. The staff was great and very accommodating

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Private  - 

Verified Purchaser

Sandals Ochi Beach Resort: Good resort, Good staff, needs upgrading

This resort has some really bright spots and some things that really need improvement. I’ll start with the bad…. The rooms….. if you’re expecting a stunning room then you are going to be disappointed. The room we stayed in was very basic and kind of reminded us of a run of the mill 3 star hotel. The TV had cracks in it, the water pressure in the shower was awful, furniture was chipped and paint was peeling off the walls. The pool….. the pool was big and the water was a nice temperature but [... read more]

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Andy  - 

Verified Purchaser

Ocean Coral Spring: Not worth going back.

The grounds were very beautiful but the beach was the worst beach I've ever seen in Jamaica. The pool was very nice but not enough umbrellas. The water park had no shade for the children which is bad for kids being out in the hot sun and not enough water flowing down the slides so the kids didn't enjoy it as much, I was informed of all of that from friends that had children. The rooms were nice but the bar was not stocked as much as it should be. The male staff was very nice but only a handf [... read more]

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Gillian  - 

Verified Purchaser

Royalton Negril Resort And Spa: Disappointing visit

The Royalton is a located in a beautiful part of Jamaica. This was our third visit and I have to say it was very disappointing. The hotel standards has definitely fallen. Having.paid for an ocean view, we were located next to the noisy hotel pool. We had to insist that we wanted another room. The service was slow, we had to make several calls to front desk to have our fridge refilled. Finally, we had to deal with a leaking AC, with water overflowing into our room. All in all not a good week.  [... read more]

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Private  - 

Verified Purchaser

Riu Montego Bay: Amazing resort

This resort is absolutely beautiful. Very well kept. The staff is wonderful and very helpful. Our ocean view room was amazing, high recommend getting that view. The food was great with lots of options for everyone. The entertainment staff was incredible with lots of energy, and great evening shows. The beach is beautiful with clams water. Drink are also very delicious with awesome bartenders. I will definitely be going back to Riu Montego Bay again.

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Private  - 

Verified Purchaser

Riu Montego Bay: Good resort!

The hotel offers spacious rooms, clean facilities, good pools & a good fitness center. We felt that some of the facilities closed too early. The pools would close by 6 pm which we felt was too early. The pool towels would run out by middle of the day and would not get replenished. Overall, a good property. The Neon party was great entertainment.

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Private  - 

Verified Purchaser

Grand Palladium Jamaica: Good Not Great

Staff were awesome. Room was really nice but our air conditioning wasn't working properly (26-27 degrees), they said it was resolved, it wasn't. Food was alright, beach was okay, pool was great. I think the reviews are skewed, they had people come around to scan a qr code to leave a review. I wouldn't return but all in all it was a nice resort.

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Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Nice resort.

Resort is well kept with minor repairs required. Upgraded rooms are very nice. Beach on the Grand side is lovely and clear but dont expect soft sand. Food is FANTASTIC !! Drinks are okay .. no premium included ? Check in was very unorganized. Great for families!

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Private  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Not returning

This was the second time to this resort ,disappointed with services that where provided, was so happy to return but unfortunately this will be our last.room service gas failed big time ,paid for luxury and before the kept them separated but now they don't seem to care tgat have of the pool has blue arm bands taking over ,why pay more when you can just make yourself at home .

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Private  - 

Verified Purchaser

JOIA Rose Hall by Iberostar: Nice Resort

We stayed at the resort last week. The resort was very nice Our room was amazing. The service was fantastic and the food was very good. I did not enjoy that there was not a dinner buffet. Restaurants were full every night. Very difficult to get in unless you ate very early. I did not appreciate the constant upsell at the resort. I will not return due to the amount of drugs being sold on the beach. The locals are literally standing around while you are tanning or in the water. They offer weed,  [... read more]

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Barboliver  - 

Verified Purchaser

Grand Muthu Runaway Bay Club Caribbean: Repeat Guests

We have been to this hotel many times--- the staff are amazing and we always look forward to seeing them. The front desk manager is amazing and always ensures we get our favourite bungalow. The hotel is currently sharing a manager with the other 2 Decameron resorts in Montego Bay so never available to guests. The food selection and prepartaion was uch better this visit than our last two visits. The one major complaint is the entertainment- the entertainment crew are young and not particularly  [... read more]

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Brooke28  - 

Verified Purchaser

Ocean Eden Bay: Will never go back! My husband and I had such high hopes

TLDR: This resort is NOT safe or secure! Do NOT trust the staff. Do NOT trust that the safe in your room is secure. If you are currently at, or going to this resort, keep ALL your valuables on you at all times and not in your room! Search these reviews for keyword "security" Full story: We arrived on a Sat evening. The instant we arrived, staff were on us immediately about buying things. I was not even checked in yet and some lady was pressuring us with sales and demanding we attend a breakfa [... read more]

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Private  - 

Verified Purchaser

JOIA Rose Hall by Iberostar: Changed

Iberostar continues to keep the hotel up to date and overall clean. The noise at night is too much. Outside entertainment starts at 9:30 beside the pool. Food is good still. Staff is excellent still. Used to have butler service for everyone. Too many beach sellers at waters edge. Selection of red and white wines could be a notch or two better. Scotch selection used to be better. Would we go back ???

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Private  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Great Resort!

Will absolutely return to this hotel. The rooms and entire grounds were clean and well kept. The food was fantastic! We tried the buffet, had an opportunity to go to all of the restaurants and also tried the outdoor bbq and beach side burgers and patties - and it was all fantastic. But what made this an even better experience was the staff who all went above and beyond to make sure we were having a gret time. From the entertainment staff to the cooking staff to the waiters and waitress, the  [... read more]

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Private  - 

Verified Purchaser

Dreams Rose Hall: Amazing resort!

The resort was beautiful, had numerous restaurant options as well as wide buffet variety. Servers always provided a smile and lovely service. Daily games and activites for the family by the pool, hosted by the entertainment krew. Jordan, Kevesha, Shenai and Zo were great game hosts and always kept the energy high and fun. Check-in and check-out was fast and smooth, had amazing service with Sarahfina at the front desk. She provided complimentary birthday package surprise for both my children. Ove [... read more]

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Private  - 

Verified Purchaser

Riu Montego Bay: Amazing place

Everything was clean. Staff were amazing and very interactive. Remembered our names. Good food. Hotel room was spacious and had an amazing view of the ocean on the top floor. Entertainment was always great and always something to do whether it was dancing, swimming, playing games or late night festivities like neon party or white party. Adult resort. If you're looking to relax you can do this as well as there are different spots on the resort for however you would like to enjoy your stay. Wil [... read more]

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Joejoe  - 

Verified Purchaser

Grand Palladium Lady Hamilton: Resort exceeded expectatioms

First impression as I stepped into the Lady Hamilton Lobby "Wow". The colonial motif and grandeur of the lobby and resort blew me away. Check-in and check-out were a breeze. The resort shuttle dropped me off at my villa and the driver escorted me to my room. The resort buildings are showing a little wear and tear. Overall though they are very well maintained. The grounds are also very well kept. Gardners and maintenance staff were always present. I had to call maintenance once to assist with [... read more]

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