Memories Trinidad Del Mar: very good location

I like everything the rooms was good and clean the beach nice the water is calm and the send is white . the only problem the water pressure on the shower was very bad some days was impossible to take a shower no pressure to bad I will give this hotel 5 stars.

Brisas Santa Lucia: Pleasant Resort

Grounds were neat and the resort well maintained. There was a very nice pool. Lounge chairs were mostly always available at the pool and the beach. Staff was please and rooms were always clean. Would suggest filling the fridges on a daily basis and add variety to the selections in the buffet.

Brisas Santa Lucia: Good bar service

Nice hotel for the average traveller. Food was ok. Bar was 24h. Beach was a bit seaweed due to wind and reef. Reception was helpful when needed. Grounds were nice to walk threw. Overall the entertainment was fun.

Brisas Guardalavaca: Changing

This was a great resort. The food was always the best in Cuba. It is under new management and they seem interested in saving money. They have redone some decor upholstery but cut the staff and the food is not as good.

Brisas Guardalavaca: changes not so good

I have been to this resort 7 times and this will be the last, the food quality has gone down hill unless you have an alacarte booked!,the rooms never change and some of the attitude of the newer staff is left to be desired, change in management is maybe the issue! Tips I now find are expected!! I guess all things have to change the beach is beautiful and pools are lovely nice new hot tub to bad some parents don't mind there children and then ruin things for other guests, bubble bath is not appre [... read more]ciated by everyone! Cuba is Cuba 2.5 to a 3 star is how to rate this hotel.

Brisas Guardalavaca: Awesome Resort

This is my 4th time to Brisas I love it there it is like home, staff very welcoming, food fantastic, they employee university students which are fluent in several languages. The entertainment is superb. I used to go to Mexico but enjoy this better, safer lovely walk to the market for crafts etc. Horse back riding. This hotel is a little older but is managed very well and they cater to their guests.

Brisas Santa Lucia: mature single women beware

the hotel is clean...the rooms sufficient...the food not bad....but be warned that Cuban hospitality is selective to the big tippers and vacationers who speak anything but english....save your money or give it to off resort Cubans who really appreciate the help and need it....attitudes toward mature single woman are prejudiced and you are treated

Brisas Guardalavaca: Great! Exceeded expectations, will return

We were there for 10 days from Feb 11th. My boyfriend did not want to go this resort because it was rated at only 3 and half stars. I talked him into it and was nervous. However, I can honestly say that we LOVED this place. I don't understand the people who say it is rubbish. I have no idea what they are talking about. We stayed in a Villa room, and had the quiet of that side and the fun of the other side when we wanted. I loved that you can walk everywhere in a few minutes (our room was two min [... read more]utes from the beach, restaurants, lobby, pool). The beach is long enough that it is not crowded. You can sit in 3 different restaurants (even the buffet) and look at the ocean. For something different to do you can walk the boardwalk to the public beach and go to the market or walk that beach, climb the small cliff and eat the the local restaurant with spectacular views of the beach and hotel.Grounds were beautiful. Food was ok (ran out of potatoes) but it is Cuba. You can find something to eat. At least we did not go home with extra pounds!! Lots of different bars. People were great. Try to take something for them (go to the Dollarstore and buy stuff like reading glasses, toothbrushes, toothpaste, soap, candy for their kids. Also medications like Tylenol etc.) We gave this kind of stuff to the gardeners who don't get tips and they were very appreciative, Anyway, we took a cab to look at other hotels in the area (Pescaro, Paradisis, etc.) which are higher rated and I didn't like them as much. We have been to Cayo Santa Maria (best hotel beach), Cayo Coco (best public beach is Pilar) and I liked them but Brisas is the one I will be going back to. The price/quality ratio makes it an amazing deal and great value for money.

Brisas Santa Lucia: Great time all around

We had a great time. Food was good, beach was good, staff was good. Weather could have been better but that is uncontrollable. Rooms were clean and well maintained. Grounds were well maintained also. Overall, had a great time.

Brisas Santa Lucia: Good Holiday

Second time at this resort. Beach is beautiful and pool is great. Food is very good for Cuba. Staff is excellent. The evening entertainment has a lot to be desired...corny and juvenille, and very repetitive. Communication about events on resort, and excursions is VERY poor. Other than that, had a great time.

Brisas Sierra Mar: Brisas Sierra Mar

At the Santiago airport we were met with a mass of travelers trying to get to the immigration wicket. There were no lines just people milling around trying to get ahead of the others. After making it to the immigration wicket we exited through a door that lead to the security search area. Two stations were open and again no lineups just a mass of people trying to inch their way forward. Eventually we made it past security where each bag was scanned by an x-ray machine. I had to obtain a customs  [... read more]declaration form since they had none on board the plane. Trying to fill it out the form was a challenge with all the pushing and shoving going on. Airport rating: 1 star. Exiting the terminal building there was no sign of the BSR tour rep. We wondered from bus to bus only to be redirected. Eventually we found our bus and obtained our tour info package. At the BSR, a Bell Boy grabbed our luggage and motioned for us to follow. We were assigned a room on the 6th floor. We had to climb about 60 steps from the lobby which was a challenge for my wife. There was water in the hallway and on the stairs. We went back to the lobby to request a room with fewer stairs to climb. We were told the only room available was on the 5th floor, one floor lower. We checked out this room and it was worse than what we had so we decided to stay for the night. The next day, we went back to the front desk and asked again to be moved. This time it was a different person and she offered us a room on the 3rd floor. We moved to the 3rd floor since it was fewer stairs to climb. The rooms are old and tired. For the most part we had hot water. The food in the buffet restaurant was poor. The quality was poor; the selection was poor and repetitive. It seemed whatever was not used up for one meal was recycled back for the next meal. I have been to Cuba ten times so I know what to expect. Pork and chicken every day. Same dried stuff day in and day out. There was a pasta section and a meat section, hardly any hot vegetables. I would have expected more fish dishes, but it wasn't so. I ate mostly bread and cheese.Fresh fruit was limited, oranges, grapefruit and pineapple. The waiters in general were okay. The Cuban al a carte restaurant had good reviews from people that tried it. Be prepared for a lot of stairs. From the beach to the 7th floor are almost 200 steps. That is a lot of stairs especially for older people. Most of the clientele are older people. The elevators are always out of order. Only one elevator works occasionally. Maybe every other day. The entertainment was acceptable. The two tennis courts are good by Cuban standards. We brought our own racquets and tennis balls. The beach is small for the size of the resort. There are eight beach umbrellas, hardly enough. There are some trees that provide shade. The lounge chairs are old. The nearest washrooms are a five minute walk. The scenery from the pool area was excellent with a view over the bay and mountains. This was the best part of BSR.

Brisas Guardalavaca: Wonderful staff

a very well run resort. The grounds are well kept, and the staff great. The only area of disappointment was the Italian restaurant, the staff were good but the food was not. The buffet restaurant was the best bet, and the breakfasts were good.

Brisas Santa Lucia: Good value for your money

I would say that this hotel was a two star the beach was not fantastic but you can rent scooters or horse and buggy for 10 cuc's and go down to cocoa beach which is 15 minutes away and they have a fantastic beach the food was mediocre but you would never be hungry. The staff was very friendly and helpful The drinks were pretty decent they had anything you basically wanted beer was limited to Crystal or the other brand I can't remember it was with the brown label but it was the Cuban brand. Basic [... read more]ally I would go again we had a good time.

Memories Trinidad Del Mar: A little Trinidad on the beach

The reviews made us worried about our choice to go to this hotel but we felt it was a fabulous place. It needs some fixes,the room towels are thin and the food was repetitive but the staff and overall feel of the resort was just wonderful. Lots of shaded areas on the beach. The beach is really long for walking along. There are 5 bars serving a variety of drinks. Weekly they had a pig roast on the beach to eat at the picnic tables near the beach bar. The architecture is quite similar to Trinidad  [... read more]with the same lively colours and colonial look. It is a much more quiet resort than the one just beside it (very noisy) loud music. There is not much to see as far as snorkling but a boat can take you out at the next resort for 10 pesos but you must reserve ahead. The hotel had a money exchange which was helpful. Considering this was a state run hotel in Cuba, this resort was a really nice surprise. If you tipped once in a while, the service was better if you wanted a much stronger drink but even if you did not tip, the service was very friendly. Trinidad is just 15 minutes away which is really the only reason we booked at this hotel but the hotel was better than some others I have stayed at in the past. If you decide to book here, keep in mind it is a 2.5 to 3 hour drive from airport to the hotel. Not a hotel for vegetarians or for anyone who is looking for haute cuisine, plush towels, or a party place. It is just laid back, quiet, strolling along the beach and relaxing for a week or two. For hotel snobs - avoid but for those who know that Cuba has done exceptionally well considering the embargo over the years and want just a safe place to stay, lovely beach and enough food you can eat (and drink), this is the place for you. Have fun. Trinidad is wonderful too. So much character and the people are very warm and inviting.

Brisas Sierra Mar: Smokers retreat

This resort is in a lovely location wonderful staff however the fact that the management refrain from inforcing smoking laws that are meant to protect their staff and non smoking guests is disturbing to say the least perhaps a smoking area to accommodate people who wish to kill themselves would be in order. Fellow Canadiens and European guest are well aware of the hassards of secondhand smoke.Your own leader was against smoking. Because of managements inability to protect its guest in the lobby  [... read more]area in this resort young children are exposed to the death wish of the few. In today's world this is insane!!! Look around the resort and you see many cigarette butts I guess smokers like to leave souvenirsHow could I recommend this resort to all my non-smoking friends?

Brisas Sierra Mar: Excellent resort

Liked the rural position of this site, food was good, service was good. It is very relaxing as thers are few cars and only the hotel motorised boat. The swamp beside the hotel grounds however makes you a pray for bugs to bite... All in all it was an excellent vacation.

Brisas Sierra Mar: rustic peaceful friendly

I always like going here because it is relaxing scenic with the mountains very safe place to go people are friendly food is good they grow much of there food in there gardens on resort its not party central they have nightly entertainment not all night long beach to walk on weather is always nice

Brisas Sierra Mar: people are great, Anthony, walking guide, awsome!

immaculately clean, friendly, typical Cuban food, but the a la carte restaurants were good. views spectacular, and long beach walks were awesome. loved the beach restaurant for lunch, with great live music!

Brisas Santa Lucia: Best time in cuba ever.

I have been to three resorts in cuba this was by far the best, food was excellant resort was sparkling clean staff were wonderful and on several occasions went well beyond expectation,we have now planned to go back to this resort yearly.

Brisas Santa Lucia: Great time

We were 4 grandmothers who went last minute for a great deal. We were originally put in block 26 which is really far back but we got moved to block 8 the next day. It was much closer to everything but if you don't want to hear the show not for you. The rooms were basic but clean, the grounds were kept spotless. I found the food to be very good in the Buffett, something to suit everyone's tastes. We went to the seafood and Cuban restaurants and enjoyed them both, also went to the BBQ night also e [... read more]njoyable. We found most of the workers to be very friendly and helpful, a smile goes a long way. Would return again.p