Good value for the money

There are certainly more expensive hotels but this one was first class all the way without being overly expensive. The grounds are beautiful, perfectly manicured without a piece of trash anywhere. The resort is very large but the tram system is very efficient and allows you access anywhere in the property. The buffet restaurants are amazing. With so many choices it was hard to decide what to eat, and the presentation was incredible. We have never experienced such friendly staff in all areas of t [... read more]he resort. Would return and would definitely recommend this resort.

Nice Resort

A 1.5 hr bus ride from Cancun. Stayed in the Akumel portion of the resort. Very clean. Great service. Lots of Beach chairs. Great a la carte restaurants. Buffets were beyond expectations..lots of variety. Place never seemed to be crowded. Great service at the bars. Have been to resorts with nicer beaches...however beaches were clean...no sea weed as reported by others. Resort is ideal for couples looking for a relaxing vacation...it was not a wild time..my honey says it was "romantic". Only atte [... read more]nded one "show" at the resort...it was ok. Rooms were fine...comfortable beds with mattress toppers. The grounds are well kept and very clean..lots of wildlife at the resort. Trolleys are available to take you to other parts of the resort or to your rooms...it is a very large resort...there are 4 "campuses" at this resort.

Worth going to

I was hesitant about Mexico, but the resort was GREAT. Food and Drink were plentiful and really good. Buffets were very good with a wide range of food offered. The Al a Carte resturants were very good. There are a few items that would need addressing by the hotel. One was their internal transportation service. It was lacking. There were trolleys about abut you had to wait along time for one to show up and there were very few pickup places. Secondly our room was a Jr. suite and very nice. The iss [... read more]ue here was the AC was not controllable, so we just shut it off when it got too cold Staff was friendly always greeting us with Hola. Grounds were very tidy and the beach (a little coarse due to coral) were very nice . Lots of beach chairs I have stayed at other Bahia Resorts in the Dominican Republic but I prefer to stay here

Fabulous, fabulous, fabulous

everything was outstanding: service, food, beach, entertainment. The only complaint I may have is that not all staff spoke English and sometimes hard to communicate but all else was excellent. I'd highly recommend it. Oh, another drawback is that it's a little far from Cancun airport but I hear an airport in Tulum is going in! One more: I caught a virus and i think it's from the circulating air from A/C, I'm very healthy person and had no reason to be sick during holidays.

Amazing resort.

Amazing resort.We had an amazing time at the resort and the weather was excellent.food was very delicious .the beach was amazing !I especially liked the communication at the resort.Rooms Were spacious and clean.

Better here than the pacific side, great vacation!

What a beautiful resort and great service from everyone! This place is huge when you count in all the other resorts within the property. Beach front is clean and full of happy staff ready to make your stay wonderful. We downloaded the APP when we arrived and booked all the A-la cart dinners in one go (don't wait till the day before, you won't have a reservation) Since we booked at the Akumal we are allow to eat at every place on the property, ie: Sian Kann, Premier, Tulum and Coba. Check out th [... read more]e sports they offer and take full advantage of the free ones, which will also make your day more fulfilling. Nightly programs are not the 5 star type but we were happy with most of the shows we saw. Rooms got stocked and cleaned and if you need anything done just phone up and request it. Staff are very friendly and will answer anything about the hotel and how to get around the place. If you happen to see some one trimming the coconut tress and you'd like to try the coconut water, ask if they can cut you one :) We had the pleasure of sipping out of a fresh cut coconut (just don't forget to tip them a little) Tipping is not mandatory but if some one goes out of their way or gives you good service please be kind. Location of the hotel is about 1.5 hours from the airport, it's a bit far but the beach is clean and beautiful. If you'd like to go adventure outside of the hotel just take the transport carts to the Hacienda and walk 10 steps to get on the collectivo. it's 20mins on the collectivo (aka local mini bus/van) to Tulum city or the Ruins, cost each person 40 pesos each way and 10mins with 25 pesos each way to Akulma Beach (best place to snookering for turtles) and 30mins with 70 pesos each to Playa del carmen.

Nice resort

Nice grounds, nice beach, good food, good service a bit far drive from Cancun airport but it's worth it large selection of a la carte restaurants, no limit for that, no hassle with beach towels and towel cards, plenty of seats available on the beach.

Well played Bahia

This is a fabulous resort for all. Great food, fabulous rooms, awesome beach, great entertainment and outstanding staff. You will definitely be hooked:) We were treated like royalty fir our entire stay. Diwnload the Bahia app before you go.

Amazing resort

We are repeat guest and will go back again you are treated like royalty we have always had a great time there it was our third visit and have recommended it to many of our friends and family I would recommend it for a destination wedding as well it has many gorgeous spots

Great resort !

4th trip there, but still exceeded expectations. Room, grounds, food, service impeccable, as always. Only drawback is the beach. It's very rocky, and the water available for swimming is shallow. Need to go off resort to swim/snorkel.

A beautiful trip!

Recently turned into a "luxury" hotel. I agree. The grounds, impeccable, the food wonderful and the staff genuinely happy, friendly and accommodating. All our needs were met. I will be going back for New Years Eve 2015!!!

Amazing resort

Resort was beautiful. Food was delicious. People were amazing. Unfortunately my daughter was seriously hurt on the resort and the hotel did nothing! I feel they should have been concerned and compensated us in some way for the two nights we lost in hospital.

Luxury Bahia Principe Akumal review

Mine & my familys stay at the Luxury Bahia Principe Akumal was amazing. This vacation was the true definition of Paradise. Unfortunately, there was an accident that occurred on the resort with one of the vehicles that pick up & drop off passengers. I spent 2 nights in the hospital recovering from a sprained ankle & surgery on my wrist. This one specific vehicle was going quite fast & in my opinion too fast for the walkways that people & children still walk along! However, now that i am back home [... read more] & recovering i don not regret taking this trip at all. I would definately recommend it to a friend & the people, the room, the food, the service & the resort as a whole deserves a 10/10!

WOW

This hotel was fabulous. The beach was perfect for children and snorkelers - clear, calm and large. The staff were the most attentive and accommodating, more than any other resort I've been to. The food was wonderful. The only negative is that the room was a bit musty, BUT they did have a solution and came around with "aromatherapy" to freshen it up. Would definitely visit again

Great resort.

Accomodations were clean and spacious. Problems such as lighting issues were addressed promptly. Staff were very friendly and helpful. Property was well maintained. Loved the wildlife. Buffets and a la cartes were well done.

SUPER RESORT

HAD A GREAT TIME ENJOYED GOLFING ETC. ENJOYED THE VARIOUS SELECTIONS OF FOOD. RELAXING TIME. GOOD VALUE.HAVE BEEN AT THE RESORT BEFORE AND WOULD PICK IT AGAIN. THE STAFF LOOKED AFTER OUR VARIOUS NEEDS. WE ENJOYED THE LOCATION AND WOULD RECOMMEND THIS RESORT.

Relaxing, Friendly, Variety of Activities On Site

We had a very enjoyable time at this resort and are considering going back with family (Grandchildren etc.). Only minor things were exchanging money and would suggest more fresh vegetables to choose from (i.e. fresh fruit was excellent). Also found Trip Central an easy and thorough business to book this trip.

Decent resort BUT Dont do TimeShare meeting

This is my 2nd trip to the BPAkumal. 1st time was 10 yrs ago and it was great. This time (Oct 18th/14 - for a wk) it was just OK. A lot of construction, food was ok, no ice machines for each villa like before. We unfortunately had rain for 5 days so TV in the room would have been useful however the cable only worked 1 day. The problem was never fixed. I am not too difficult to please so all of the things I mentioned we tolerable as the working Staff (all the REAL workers - Cooks, Maids, Wait Sta [... read more]ff, Shuttle drivers Etc.) were great. Always smiling and ready to help with anything. Unfortunately we did sign up for the "Special Tour" for repeat guests. Basically this is a "High Pressure Timeshare Meeting" Unfortunately for them, when things sound to good to be true I know its a sign to run. I was even asked if my cc would accept a $8,000 + charge. We sat initially with a nice kid, then a fast talking girl, then a cheesy sales guy with cigarette breath and finally the top dog who still was pushing. 3 hrs in to this meeting that was suppose to be 90min. I basically said enough as my poor kids sat through all of this as well. We signed a release form. Were given a few cheap T Shirts NO Vodka as promised. I didn't even care as I just wanted to leave. We have been to BP is Jamaica and twice here BUT because of the meeting I will not vacation here again. NO MORE BP fir us.

Excellent Resort.

Beautiful resort on the ocean, everything is kept exceptionally clean the staff are friendly and very helpful. The staff go out of their way to make your stay a good one. The rooms were excellent and in good condition. The grounds around the resort are kept pristine. We booked with the Golden Package and I would highly recomend it as it gives you a special check in desk and lobby. Extra al a cart dinner reservations and access to 3 of the 4 resorts for both use and dinner. We booked all our excu [... read more]rsions with the Scuba shop. We did 3 snorkel tours and a Scuba dive, all excellent. I would recomend the snorkelling with turtles, as we saw huge turtles and some stingrays. Snorkelling in the Cenotes (caves) was excellent. Snorkelling in Cozumel was also an excellent trip. The resort is huge and they have little trains to move you from place to place. The food was excellent especiially in the al a carts. The beach ranged from rocky to sandy as the resort covers atleast 2km of coastline. CONS.. Its a short list but worth mentioning the steps in the resort are made of beautiful granite. They are really dangerous when wet, as you will find out when your in a hurry or not paying attention. Also they turn out all the lights in the resort around 5 -530 am. I doesnt matter unless your flight leaves early in the morning and you need to get to the lobby and its really dark. I did address this with the manager so hopefully this has been corected.

Amazing Resort and Service

We were at the GBP Akumal Golden from Aug. 29th to Sept. 5th and it was one of the best trip we've ever had. The entire place was spotless because of the hardworking staff. We enjoyed the buffet food as they have so much variety everyday that you don't even have to go to the a la cartes. Patricia and the other servers were very attentive and always with a smile. The beach was awesome, specially the pools with their jacuzzi. Our rooms are cleaned everyday and fridge stocked. The only reason I did [... read more]n't rate this as a five star, since the decor and bed in the rooms could be updated, and the aircondition to work more efficiently. We stayed at building 66 and had the oceanview, however every morning, they would have delivery trucks parked infront of our balcony. We were out most of the time, so this was very minor. Next time we'll have the higher floors. Overall this resort is fantastic and would return in a heartbeat!