It's ok resort

This resort not as good as I expected. Food not that good. Check in at 430pm room wasnt ready. In the room plug in didnt work. Always short of face cloth. Worst is safe not included with room. You have to pay 6 us dollars a nite to have safe. Every other resort always provided safe in with the room. Not like they had to put safe in room its already there. Elevators having problem Been here twice never go back again in this resort Rate a 2 star. There are way better resort in runaw [... read more]ay bay

Beautiful resort

The place was amazing. People were happy, spoke English. The night shows were good. The pool always had activities going on all day. Food was very good. Lots of bars throughout the resort. Going back next year. Very clean grounds for a older resort. Highly recommended

Beautiful place

Only a couple complaints. Chair on our balcony was cracked and pinched my leg badly. Our coffee caraf had a chunk out of the lip of the pot, and one of the coffee cups had a chunk missing as well. So every day these things never changed. So now that leaves me to wonder how clean other things in the room are. Really kinda gross to know that Mugs and glasses only got washed in bathroom sink. Also our room overlooked the luxury side which we were told we couldn't enter. What annoyed me was the reso [... read more]rt was not full, the luxury pool had chairs and umbrellas open daily. Our side not so much. The sun was very hot. Otherwise everything else was nice. Thanks.

ExceptionL

The grounds were beautiful, the people were exceptionally attentive. The entertainment was lacking, but our overall vacation was fantastic! We took advantage of all they had to offer including a shoping trip that cannot be explained and must be experienced for ones self. A definate return in our future!

Enjoyed every minute!!!

Everything was perfect! Believe the positive reviews, they are all true. The negative reviews come from negative people. If you can't be happy here, you can't be happy anywhere! Room, grounds, food, beach, staff and especially the Jamaican people were wonderful! Definitely going back!! Not worth paying extra for the Don Pablo luxury side as the Grand Bahia Principe Jamaica had what we needed.

Fantastic resort

This resort is one of the destination we have seen.. The rooms are very clean and very nice. The view from our room was fantastic . OPEN View The food is one of the best we ever had This is our second time to this resort.. We are in the process of saving our money for a third trip. LOVE THIS PLACE

Fabulous pool!

We spent 6 days at this beautiful resort. It was clean and well maintained. The food was great, with several options. We went scuba diving and snokeling and the dive shop staff were fantastic! My only "complaint" if I would even call it that would be the areas with air conditioning were not very cool. I realize it was 40 degrees out but it would have been nice to get a break from the heat.

Beautiful resort

nice resort.. nice food.. great location.. very accommodating staff ... They have a great Japanese restaurant which provide great service and food is awesome .. buffet has wide variety of food from different cuisines. overall great place for family and kids

Fabulous resort

We loved the resort. It was a destination wedding and our son and his bride had issues with wedding dinner venue changing the evening before and the meal was not as requested. The food in the restaurants was excellent, so the reception dinner was disappointing. Our group of 33 guests had a great time otherwise.

Slow Service

For a large hotel, there is no reason that there can't be ice machines on every floor. Instead, you had to call room service to get ice to your room which on average took about 1.5 hours to arrive at your room as well as when ordering food. There were a couple of nights when we cancelled our room service after waiting almost 2 hours and the staff didn't even acknowledge the fact that I had mentioned that the order was placed almost 2 hours prior. Also, we paid for all inclusive yet all the  [... read more]bars closed everyday including weekends at 10:30pm. You were forced to go to the disco if you wanted drinks after that time. I guess that's how they make their money by cutting off the drinks so early in the night. Trying to get a beach towel was impossible. Anytime of day, there were none available. You got 2 beach towels in your room at check in so if you wanted fresh ones, you had to hope that at some point in the day they would have some so you could change in your used ones for new ones.

Memories for life at Grand Bahia!

So I'm a frequent vacationer and have been to plenty of resorts. I must say Grand Bahia Principe is definitely in my top 3 list of resorts I've stayed at. The resort itself is very huge and well looked after. The food at the buffet was very good but a little bit repetitive. The a la carte restaurants we dined at (Don Pablo,Garden Grill Steak House & Tallawah)were very delicious and felt like a proper dining experience. The beach was great and the staff was really friendly. Definitely would consi [... read more]der coming back again!

Good Experience!

The resort was amazing. All workers and representatives did an amazing job at making sure the vacation was fun and relaxing. The drivers and guides were very informative and met every one of our needs. The resort was well maintained and beautiful. What I didnt like was that our room was normally cleaned in the late afternoon(around 3pm) and we would sometimes be back from our excursions or from our plans before that time to relax. We would prefer our rooms to be cleaned before we got back. A [... read more]lso, we were charged for using the safe in our room for the duration of our trip even though we didn't use the safe at all during our stay. When we first arrived they struggled getting everyone situated and checked in but our West Jet representative did a good job keeping everyone in the loop with plans throughout our stay. The store in the lobby not the "Lobby Shop" but the other souvenir store is not worth going into. The man in that store has overpriced items and i found really annoying as he kept trying to convince my 9 year old daughter to spend all her Canadian dollars on trinkets. Instead of going to that store we found it was better to shop out in Ocho Rios or if you need anything last minute, hop on a golf cart and shop at the Bahia Village but bring your bargaining skills.

Fantastic resort!

I would highly recommend this resort. Rooms were huge with a beautiful king size canapy bed, excellent food and friendly staff. Check in was a little slow so be prepared to be patient and ask for a third room key as one room key needs to be used to work the lights and air conditioning. All in all, we were very happy with the resort and would highly recommend it!

Overall a generally great resort

When we came for our honeymoon in 2013, it was a nice experience even though we were not terribly excited about the food. However because we enjoyed all other aspects of the hotel and it was a relaxing environment and we were well taken care of we returned, however there were minor things during this trip that were a bit of an irritant. When it came to the room refreshments, we were told by our WestJet agent that we could leave a note everyday if we required more beverages than the provided  [... read more]amount. Because we wanted to drink more water than pop, we left a note every day for an additional supply of water, however our requests were ignored. After a few days we went to the front desk and inquired why our requests were being ignored and we were told that the maximum amount of bottled water allowed for each room was 2 and not more. We thought this was absurd as we had been informed by the WestJet agent that we could request for more. With that being said, we were promised that more water would be brought to our room, however that never happened. Over about 2 or 3 days of our trip we ran out of hot water, even though the water was never really hot but lukewarm the whole time we were there, which was annoying in and of itself. In any case we ran out of the "lukewarm" water and showered with cold water on a couple of days and also ran out of water during one evening. When we ran out of the "lukewarm" water we were told that the whole resort was experiencing this issue. During the last 3 days of our trip the whole resort could not provide us with face cloths and hence had to use hand towels to shower. We were told that something had happened to their washing machines or something to that effect and therefore no one was supplied with face cloths. We were assured that face cloths would be rectified face cloths would be personally delivered to our room, however up until we left the resort this promise was not kept. Although the rooms were cleaned every day, which we appreciated, there were a couple of occasions where the room smelt bad...almost like the mop used was dirty. So there was a musky, dirty smell in our room. We did ask for a room refresh, and either the room refresh was done or the smell went away on its own we will never know. But when we returned to the room it smelt better. On the other occasion when our room smelt funky and dirty, we chose to just ignore as we were already fed up with the little issues that were occurring. The food overall was not the greatest, although we never were hungry. If you are looking for authentically coked Jamaican food, you will not find it at this resort. It was edible but not the most enjoyable every time. I appreciate that the resort has different themed nights for the food (Mexican, Spanish, Italian etc...) however when we come to Jamaica, we are coming for food that is better than what we cook at home. So I was not entirely impressed with the quality of the food.

Not What I rememver

The resort was okay but I went a few years ago and was much more impressed back then. The food wasn't as good. It was too hot in the restaurants so no refuge from the heat. We didn't get towels in our room for two straight days and when we called several times for them we waited one hour the first day and the second day after two hours and many phone calls we went down to the lobby to get them ourselves.

Great place!

Grand Bahia Principe Jamaica was a great and fun place. We felt comfortable and welcomed by the staff, who were courteous and very friendly. Whatever we needed, they were there for us. The room was nice and the mini bar was always filled with beverages and snacks. The entertainment every night was enjoyable. Overall, the experience was great.

Awesome vacation

Fantastic hotel. Very clean. Friendly staff. Lots to do. Highly recommend this hotel. I had never been to Jamaica but found this vacation to be extremely enjoyable. Everyone there made sure our vacation was a great one.

Beautiful Grounds Mediocre Service

Overall, I thoroughly enjoyed my stay. The grounds and main foyer were beautiful. The ocean view from my room was fantastic! The kids' water play area was great, as my son spent hours there during our stay. Our housekeeper Christine was lovely and kept our room very clean. The rooms were very spacious, as well. We had no issues with bugs and the air conditioner in our room worked extremely well. The staff was friendly for the most part. The tapinaki restaurant was great and very entertaining. T [... read more]he spa (though a bit expensive) was wonderful! That said, there were many issues that are easy enough to address, and it would behoove Bahia to do so. They are as follows: *on average it took several calls and somewhere between 12-24 hrs to get issues resolved *there was probable cross contamination during food preparation (my son had a moderately concerning allergic reaction, as he is allergic to peanuts) *the kids' club did not do any water activities with the kids and spent too much time indoors *the power kept going out several times a day, though not for long periods *there was painting being done constantly during busy times in high traffic areas ( I ruined two of my cover ups while trying to assist my son outside our room where a wall was freshly painted) *the wifi was only free in the lobby ( I think full free wifi service should at least be part of the Royal Golden package upgrade) *better upkeep of the hotel in general and updating the rooms would be a good idea (e.g. Only one of the three jacuzzi tubs at the pool was working) *more beach parties ( the ones I attended were great, especially for families with kids) *do not have the Privilege Club timeshare sales team constantly approach your guests (this is the only chain of resorts that allows this type of constant soliciting, to my knowledge) As I said, I still had a fabulous vacation, however, I was prepared for issues, as I read many reviews of this nature. They were quite accurate for the most part. It is my hope that these and other issues mentioned by Bahia guests get fixed. It is a nice looking resort. The service should match it, yet doesn't.

Pretty Amazing Resort

This resort is hugh and the grounds are impeccable; ate at 5 of the al le carte restaurants and was very impressed with the food and the staff. We will definitely return to this resort. Pools and large and the lots of pool chairs

Property is simply beautiful!!

Just visited the Grand Bahia resort in JA on June 21-28. It was beautiful. The food, room and people were great. Room service was delightful! Only hiccup, the misquitos are relentless even with bug spray. Be prepared to walk, drink and have a good time. Bartenders Joel and Leroy are excellent!! Big up to Abagail!! Thanks for your great hospitality. Go and see for yourself!!