Dreams Bahia Mita Surf and Spa: Very Average for the price

The Hotel was very average, food was very average. Paid for the Preferred Stay and nobody told us what we were entitled to ( waste of money). The staff was very friendly and helpful. Found there was not enough restaurants for the dreams side.

Krystal Grand Puerto Vallarta: A Lovely Vacation!

We stayed at the Hacienda (adults only) side of Krystal Grand. This hotel was not perfect, with the reservation system still a work in progress (while we were there, showing up at 5:15 PM to line up to reserve a place in 1 of 3 evening seatings, worked well for us), and my fellow tourists hogging loungers and chairs with towels for many hours. As well, the housekeeping can come anytime up to 5 PM, which was not always convenient for us. However, we found that the resort's benefits far outweig [... read more]hed these minor inconveniences. The resort's location is convenient, close to the airport and Marina, and a short Uber ride to the Malecon and Old Town. There is a nearby supermarket within easy walking distance (Chedraui). We absolutely loved the food (we could not understand some of the prior reviews--different tastes, perhaps?), both in the buffets and the a la Carte restaurants. There were many healthy and tasty options, including delicious soups, salads, cerviches, and main dishes with fish, chicken, pork, and beef. The room included a daily stocked minibar with beer, water, and soft drinks, a huge shower, quiet A/C and fan, large safe, satellite TV with many English channels including Hockey Night in Canada, and a very comfortable bed and linens. The pools on the Hacienda side were relaxing, with plenty of shade available as well as sunshine. We also enjoyed the views from the resort side's rooftop sushi bar. The room key on our wrist bands was super convenient, and staff were very friendly and helpful. To obtain a chair or lounger, ask the towel concierge (do not take chairs from the nearby restaurant); the concierge may remove towels from unoccupied loungers (as for the people who later returned, after we had been enjoying them for over 90 minutes, I advised them to speak to the concierge). On our last day we were still allowed to use the services after we vacated the room, enjoying lunch and refreshments before our wristbands were cut off before our transfer arrived. Wonderful value! We hope to come again!

Paradise Village Puerto Vallarta: Great Resort!!

The resort is extremely clean and well maintained. They are in the process of renovating there buildings and rooms. We were still in the non renovated building and room. It is definitely time as the room is dated and furniture and mattress are old. This is our second time to this resort. We loved the addition of the Sky Bar. You do get 1 Ala carte in the sky bar part of the All Inclusive. It is not part of the all inclusive if you want to go there for drinks or a snack. There will be a charge.  [... read more]We were fine with this as it was a great place for an evening cocktail. Paradise Village in my opinion has the best spot along the beach. Great for swimming and boogie boarding. Lots of palapas on the beach. Never had an issue getting a spot for 4 people. We had no issues with our food selection at any of the restaurants or the snacks during the day. The staff at this resort were amazing during our stay. Will definitely be coming back again to Paradise Village.

Marival Emotions Resort and Suites Riviera Nayarit: Good resort

The grounds were kept beautiful. The food was very good, with lots of variety. Overall clean but rooms could use updates, especially bathroom. The pools were very nice and warm with plenty of chairs everywhere.

Grand Decameron Complex Bucerias Trademark: Royal Decameron Complex

We were shocked when we entered our room. Very poor lighting, 2 lights in the room plus a pole lamp that was busted, lamp shade was destroyed and no plug for it so not sure why it was even there. One dresser that was filthy and broken. Bathroom vanity had two broken doors, no shelves, literally open to the floor. We had cold water in our room for the first four days then after many complaints to front desk and maintenance staff we had luke warm water for the rest of the week. Very uncomfortable  [... read more]for showering! There were only two receptacles in the room for phone chargers, etc. and no Wi-Fi reception in room or on balcony. The complex is very spread out and quite nice. Grounds are well maintained and staff were very pleasant. Pools are nice. Bars are nice. Buffet areas are nice and clean and people working in the buffets are very friendly. However, the food in the buffets was not the best. Food was almost always cold, there were warming trays under all the food trays but it didn't look like they used them at all. Unless you got something that was just brought out, it was cold. Even some dishes just brought out were cold, like out of the fridge cold! The wi-fi on the complex is terrible. Very poor coverage and moving from one area to another got you kicked off the wi-fi and you had to login every single time. Very frustrating. You also need the wi-fi and a phone to get a reservation at one of the a la carts. That is also a very frustrating experience. You have to login at 8:00 am, choose the date, choose the restaurant, choose for how many people (maximum of 2 people / reservation), choose a time, enter your room number and your bracelet number all in a matter of seconds because every spot is taken for every sitting in literally 90 seconds! Good luck with that! And if you want to go with another couple you both have to be at a spot with wi-fi at 8:00am and you both have to do this and hope you get in. Also with hundreds of guests on wi-fi trying to to the same thing at the same time you will most likely get kicked off the wi-fi and you will be having buffet for supper! It's a terrible system and if only two out of five or six a la carts are open you will most likely not get in. Many guests I spoke with gave up trying after the first day. The location is nice. We walked to Bucerias a couple of times, also went out for dinner in Bucerias. The resort has bicycles that you can use to go for a ride, however the bicycles are not in the best of condition.

Hard Rock Hotel Vallarta: Amazing week!

We were extremely happy with our stay at the Hard Rock, it was clean, all of the staff were attentive, extremely friendly and accommodating. Shout out to the waiter, Rafa, who always had a smile, and Cheyanne for the best omelettes. The food was great, as well the entertainment ! Our only complaint was the time share people who are over the top pushy for the first couple of days and again on checkout. Otherwise an amazing week, we would come back again!

Riu Flamingos: Overall Really Happy with Resort

Gonna keep this short and sweet cause I know I hate reading those long winded reviews. THE GOOD The grounds were well kept and clean. The food was probably the best at any resort i've been too so far. Lots to choose from. The pools (one smaller, quieter one and one bigger with swim up bar and music) were nice and no problems finding chairs at 9:00/9:30am, if you didn't go down super early. The beach was good, also a lot of chairs if you didn't go down early. The room was good. I like [... read more]d that you can choose to have your room cleaned or not like a regular hotel. Staff was friendly and accommodating. The beach vendors (handful of them throughout the day) didn't hound you. If you said no, they moved on. There was also a hut on the beach where you could purchase the same items. THE NOT SO GOOD One thing I didn't like about the resort was how loud the nightly entertainment was. I don't think it mattered where on the resort you were staying but i'm sure you could hear it clear as day. We sort of faced toward the stage area and the walls shook at times. The resort is in a "U" shape with 6 floors and only one elevator in the main lobby area. If you are older or unable to do a lot of stairs, I would request something on the first floor or near the elevator.

Hard Rock Hotel Vallarta: Fantastic Resort

One of the best all inclusive I have been to. Older resort but the Hard Rock delivered in service, cleanliness, and amenities and the room was perfect and house keeping were detailed and timely. The staff were ALL amazing and couldn't do enough for you, the food fantastic and no having to pre book, loved that! The grounds are all kept very well and the beach was amazing. Fantastic nightly entertainment. Highly recommend Hard Rock Puerto Vallarta

Krystal Grand Puerto Vallarta: First time to Mexico

Stayed at hacienda side Arrived to some of our party no rooms however quickly clarified! Beautiful grounds! Beautiful clean pools!! Could use more lounge chairs by pool and beach ! fantastic, breakfast buffets at both the Crystal grand and Hacienda great/personable staff hacienda side! Always very accommodating and willing to please! both poolside and beach side, however, not happy with à la carts service(both sides) exceptionally slow, sometimes taking half an hour to 45 minutes to get water  [... read more]and menu completely understaffed in the à la carts! surprisingly, Mexican had worse service and didn’t get meals that you ordered some of meals brought to you some they didn’t. we chose to go off grounds for some of our evening meals.French à la cart best service we hope the next time we go à la carts will be running much smoother, we also found when tipping housekeeping people that were refilling the fridges were taking the tips and housekeeping was not receiving some of the tips I often tip twice so that housekeeping would get some of the tip money so therefore we would be able to get things like washcloths. If you don’t tip you don’t get washcloths. Overall would be back to the crystal grand Hacienda!!

Grand Decameron Complex Bucerias Trademark: Mexican Flair!

Our 5th repeat visit, obviously we like it. Grounds are beautiful, as is the beach. Staff are amazing! Super friendly. Rooms are very basic, but clean. Buffets had fresh fruit daily, and nice salads. Resort al la Carte’s are wonderful—-but very difficult to book a reservation. Resort should look at making more spots available by opening all the al la cartes nightly, not just 2-3. Evening entertainment was enjoyable. Resort has bikes available for use, although bikes are quite dated. Ov [... read more]erall, we like the atmosphere, and proximity to the lovely village of Bucaris.

Plaza Pelicanos Club: Needing many upgrades

Weather was great! First room they took us to was very damp smelling and view was a concrete wall 4 feet away. They did honour our request and moved us . We were in a Standard Room . First 3 days our bedroom lights didn’t work on our 2 nd request they came and fixed . Bathtub drain very rusty and lots of enamel off the tub so many black spots . Pool was clean , staff very friendly and good service . Food was always lukewarm except our eggs which were the only one of 2 things cooked on a gril [... read more]l in front of us. Most meat was pre cooked and in chafing dishes . Resort dining and sleeping and smaller pool on one side of street , beach , larger pool and rest of resort on the other side . Resort is in bad need of upgrades to rooms and not the cleanest

Armony Marival Resort and Spa Punta de Mita: Stunning Beach!

Everything accept the food deserves a ten My room , the beach, the hotel all were beautiful.The staff at this resort were the best I have ever had! The food was not up to a high end resort’s standard.There were only two restaurants besides the buffet and you had to make reservations. One of these restaurants served the same as the buffet! Too bad….this could have been one of my favourite resorts!!

Grand Decameron Complex Bucerias Trademark: The old lady has changed.

It has been 10 years since we last stayed at the Royal Decameron. Much has changed but not for the better. The staff has remained extremely welcoming, friendly, and helpful and we truely appreciated them. But the food and the maintenence has gone down a lot . The communication on booking the alacartes was frustrating . The buildings need a lot of upgrading and it would be a great help if the wi-fi would extend further then the loddy area.

Hacienda Buenaventura Hotel and Mexican Charm: Good peaceful location, great value

Hotel and facilities are fine and practical. Taxi stand, public transportation access, near a mall, short walk to beach, has beach facilities and a nice pool. Service was excellent, food was good, ambience was relaxed and quiet, parking for rental was easy and free. Rooms were a bit dated but all functioned well. For the price and star rating, the value was great.

Decameron La Marina: It’s a 2-2.5 star resort but still nice

For new resort, it’s only 3-4 years old, it is very run down. The towels are cheap and falling apart, the furniture is peeling, lots of rust everywhere. They had a row of 8-10 bikes, only 1 was in working condition. Your room key is on a cord to wear around your neck. That being said it is on the ocean and it’s kept very clean. Staff is wonderful, not the Sunwing rep, she was impossible to find and not helpful. The hotel staff were friendly and helpful. Rooms have black out curtains, which [... read more] were great except when you wanted light but didn’t want your neighbours across the pool to see you. They need some shear curtains. Beds were comfortable and because we had 2 beds we had lots of extra pillows. TV worked great with a few English channels. No dressers for clothes, there’s a spot for a fridge but it is empty. So a big empty hole with a door instead of a fridge or drawers. No storage in the bathroom except for a rack over the toilet. Good pressure in the shower and lots of hot water. Food was ok. Breakfast was probably the best. Especially the fresh cooked eggs and omelets. The scrambled eggs were chewy and flavourless. The pancakes and French toast was prepared ahead of time and not great. The oriental night was the best. Lots of flavours and the meat was very tender. Mexican night was also very good. The pasta was terrible, like it had been boiled for a few hours and the sauce was tomato soup. You could always find something to eat, lots of fresh fruit and the salads were nice. The alcohol is nonexistent. I don’t know if they water it down or just buy really bad stuff but you cannot get drunk here! Even drinking beer all day long you won’t get the tiniest bit drunk! A friend doesn’t drink more than one drink in the evening and she didn’t get drunk doing tequila shots. Not much going on in the evenings, you need to go off resort to find entertainment at night. Guayabitos has a beautiful long beach with a nice entry. Vendors are plentiful but not abrasive. The town is lovely. Lots of great restaurants and street food. Venture out, it’s worth it. If you can get a good price and love a good beach you’ll enjoy the La Marina.

Samba Vallarta: Samba!

Had a blast at Samba… the quiet/small nature of the resort was awesome. Closer to ocean, ample space, no lines! Shout out to the amazing friends we made and the amazing team at resort… we’ll be back!

Krystal Grand Nuevo Vallarta: The worst!!

I’ve been to Puerto Vallarta a lot of times and this was the worst stay ever. Not a 4 stars hotel. The room was the worst. On the side of the Riu hotel, all we could hear was the AC noise. The room lack of major TLC. No curtains, no towels rack, no cover sheets, broken iron, the safe was not even attach. When we ask to put us in another room, the room they put us in was even worst. The wifi reception is worst then if you were in Cuba. The insult was the personnel at the reception don’t  [... read more]seem to care. It’s unfortunate, cause this hotel as potentiel. The pools and the beach are very nice. The staff is super friendly and the food was good.

Barcelo Puerto Vallarta: Awesome vacation

We were very pleased with everything at the Barcelo Puerto Vallarta. The only downside was the isolated location but it is only a downside if you want to travel off the resort regularly throughout your vacation

Sheraton Buganvilias Puerto Vallarta Hotel: Great Location

The grounds were clean and well kept. The sun terrace room king was up to date and clean. The staff were friendly, polite and accommodating. The pool was fun and the drinks were good. Location of the hotel relative to the Malecon and Romantic zone was within walking distance or a short cab or bus ride to town. The all inclusive plan only included one beer per day, a bottle of water and a bag of peanuts in your room, no stocked bar. There was also a $100 peso charge for room service for each  [... read more]time you ordered. Alcohol was either extra or not available with room service. Ate at the Italian a la carte restaurant and the food was fine. The buffet however was repetitive and the quality of the food was just okay. The beach area directly in front of the hotel is small and pebbly however you could walk farther down if you chose.

Krystal Grand Puerto Vallarta: Convenient location

We stayed at the Hacienda and found the staff to be very helpful and courteous. Our “garden view” room looked over the road and it cost $260 US, for the week, to move to another room. The room was not cleaned until 4:00 pm for the first few days which improved after we talked to someone at the front desk. Attention to detail was lacking as the fan, air conditioner grate, countertops and areas behind the doors were very dusty. Only one chair on the balcony and no table to put a drink on.  [... read more]We found a glass of cigarettes butts on the balcony. Mini bar was stocked daily and there was plenty of fresh water. French restaurant was very pleasant and the food was good. Service was excellent. Not so in the Steak House. Service and food needs a lot of improvement. The pool area was well maintained and very pretty, but the music was too techno and loud for an adult only pool. Not a place to be if one is expecting a relaxing and peaceful atmosphere. Staff at excursion desk pushed time share meetings in order to get a free excursion. There is enough if that at the airport and it is totally inappropriate in the hotel.