Amazing resort

We stayed for 8 nights at the Sian Kaan Bahia Principe Hotel. Our stay was magnificent. We had use of all 4 resorts. We loved both the a la carte's and buffet. The staff were outgoing, friendly and helpful. The resort was clean and well maintained. The only drawback is the 1 hour and 20 minute drive from the airport. Overall, I would recommend this to anybody who enjoys being pampered and enjoy luxury service at a reasonable price

Great resort

Lovely modern rooms and staff fairly accomodating regarding special requests. Amazing food with plenty of availability day and night. We found the staff at the pool restaurant somewhat rude however that was only 2 of many staff! The grounds are well maintained. It's a quaint atmosphere and if you are there for "the party", its only a short shuttle to the ocean front resorts. It was disappointing to see a hotel of this stature having "the towel game" played in order to gain a pool side seat! Many [... read more] chairs sat for hours unoccupied. Bad on the guests but would be nice to see the hotel correct this! This is one of the few resorts we would consider revisiting over our years of travels!

Nice resort

Excellent service and the grounds are extremely well kept. Luxury is a stretch if you are planning to just stay at the Sian Kaan. You must use all of the facilities (all 4 resorts) to consider this a luxury resort. Get used to riding trolleys to go anywhere. The sectioned beach is nice.

Fantastic resort

Stayed at Sian Kaan from March 1-8, 2016. The resort is fantastic. The highlights were the incredible food at both the buffet and the a la carte restaurants. The beach area is great with good snorkeling right off the beach. Activities like zoomba, water polo and volleyball keep you busy and active. The short cart ride to the beach and other resorts is great to keep you from going stir crazy. Sian Ka'an is definitlaly the nicest of the resorts and being set back in the forest makes it feel more p [... read more]rivate and relaxing.

Fun trip

The buffet was excellent. The Junior room was suitable but smaller than I expected. This hotel is part of 3 others and you must take a trolley to get to the beach as it is too far too walk. However the beach was lovely

Fantastic!

What a gorgeous resort. The staff were wonderful, the facilities were beautiful and clean, the food was absolutely delicious and the drinks were flowing and incredible! We will 100% be back! Loved it!

Amazing week at Bahia Principe Sian Ka'an!!!

from the moment of arrival everything was beautiful, grounds were lush, everything shining, food and drinks were amazing, each part of the complex offered something for everyone, beaches and pools very inviting...

Amazing

Very clean food delicious n service out of this world dolphins experience awesome music n entertainment the other hotels received u well to. The beach was beautiful n water warm. Wud like to go two weeks next time one week too short

Great resort

The resort was what was promised. We had a great 10 days there. The food was great .The room was a bit smaller than we had anticipated from the brochure we did not spend a lot of time there as it was for the most part sunny and we wanted to spend time in the sun.

GOT TO GO HERE

Definitely, pay the extra cost for a Penthouse suite with Jacuzzi on a private balcony!! Very nice. Butler service and room service all included, and a great perk!! Buffets(breakfast/lunch/dinner) all fabulous!! Premium drinks included.. Excellent service all around. Would book Bahia Príncipe again!!

Third visit and even better!

The a la carte restaurants available to Sian Ka'an guests are essentially unlimited. Meal presentation at every dinner was very classy and selection was really varied. Our ONLY complaint for the week was that the housekeeping was sometimes slow or incomplete.

Best resort ever

Great beaches - no seaweed, warm, shallow water...lots of room to relax in different beach areas. Can go snorkeling and kayaking right there. Five-star buffet, great restaurants and quality shows every night.

What a fabulous trip!

From the moment we arrived we were treated better than we likely deserve. The staff were wonderful, the grounds well kept and lush, and the washrooms and public areas were always clean. The food was terrific, lots of variety on the buffet and the a la carte choices were plentiful. My wife needs assistance sometimes and uses a walker. Staff were very courteous, accommodating and helpful when necessary. The resort is very quiet, there were some games at the pool but it was a very quiet crowd overa [... read more]ll. Taking the Train to the other resorts and beach was not an issue, they ran all the time and we rarely needed to wait more than a few minutes. We would definitely return!

Amazing Resort

Room, service and food A+. Buffet restaurant was fabulous, really no reason to go to specialty restaurants. Evening shows and bands were great and In the two weeks there didn't get duplicates. Shuttle buses to other area resorts with quick and easy.

Amazing golf course

The hotel it self was very nice it could have used a fresh paint job inside and out in the area we were ! The grounds were very nice the food was great the service was great our room had two twin beds put together which wasn't pleasant .

Great Resort Poor Management!!

Our trip started out great, the food at the buffet and the a la cartes is very good. The service in the restaurants and bars was great. The waitresses that work on the lobby patio are fantastic especially Sylvia Kodoo to her for being so great. Only disappointment was the service at the 24 HR snack bar or the lack of it. Our housekeeper was fantastic she helped us to keep our outdoor Jacuzzi cleaned and covered so that we didn't have to constantly pick all the leaves etc out of it. The room was  [... read more]very clean and always restocked appropriately. Our trip went bad when my boyfriend and I were in a Tram accident 2 days before we left. We were the only ones on the tram sitting in the very back seat when our driver put it in reverse and smashed into a golf cart parked behind us. Not expecting it we got a fairly good bump around. Enough for my boyfriend to badly jam his big toe which left a small cut and a horrible bruise. We also for the next day or 2 had a bit of a sore back and neck. We of course went and immediately reported the incident to the manager at Sian Ka'an (Marcel) who basically blew us off. We requested to see a doctor the next day due to the foot turning black and blue and were told the doctor was too busy. Then finally our last day they said we had to go over to the Coba resort to see him. At that point we did not want to get back on the trams and go over there on our last full day of our stay. Not once did Marcel check in on us to see how we were doing. I am very dis satisfied and it leaves a very bad impression on us the way they treated us or therefore lack of treatment I should say. A nice jesture would have been to check on us at least. But we received no communication like they were hiding from us. We were planning on returning in April to stay at the Shan Khan resort with our 2 kids but now I think we may look elsewhere. Very disappointed, Jacqueline

Fantastic Resort

Not a single complaint. Service, food, cleanliness.... This resort and staff were amazing. The only think that is a good to know is resort is not on the beach (in the jungle) so a bit cooler ... But transportation to the beach is perfectly planned... Every 10 mins , and storage in the room is limited, but room is clean and gorgeously decorated.

MOST RELAXING RESORT

You feel that you are very close to nature. The resort is in a forest setting complete with wildlife. They also have the friendliest and the nicest staff. They are always ready to fulfill your needs. Also being in this resort entitles you to use the other Principe Bahia resorts nearby.

Had a great time!

This resort really delivers on expectation -- at least it did for me. The resort is absolutely beautiful. The food was really good. The rooms are new and modern. I will be going back next Xmas season.

Food was amazing!

Sian Ka'an was a rather small resort but being able to use all the other resorts was a great perk. The food was wonderful, Japanese and gourmet restaurant were unbelievable. Beach area was rather small but the akumel pool was great.