Memories Paraiso: Not so good

Very concerned about the food. La cartes were the worst. Hot food cold cold food warm. Cold meat sat out all day In 40 degree weather grey and slimy. Beach was very beautiful. Resort very Large night life was fun. Great staff tried their best. Staff even got frustrated with lack of food. Having to tell customers that they only have one dish left to sever no beef no pork no shrimp.

Melia Cayo Santa Maria: We have been there twice before, it's the best!

Grounds are incredible, pools are well looked after, but I prefer the ocean with the best beaches.Private restaurants are wonderful with wide international taste.although it is a long bus ride in,well worth the holiday.

Gran Muthu Cayo Santa Maria: Beautiful resort and location - Bad Food

All the rooms in this resort are not all complete. The resort is beautiful. The managers could not care less about any issues that occur. When I purchased a card for the internet, I could not see the code. When I went to see the girl (2 minutes later) I was told that it was not her problem but mine. Staff really was not very friendly and I would not go back to this resort.

Melia Las Dunas: Fun trip.. a few kinks

overall very nice resort for the price we paid. Got there and had issues with checking in... they upgraded us for the inconvienence, but ceiling was constantly leaking from the A/C it seemed. oh well .

Memories Paraiso: Poor

There was four of us that stayed at memories in cayo Santa Maria. None of us will stay there again. The food was cold. The bathrooms where disgusting. The only nice thing was the beach and the weather.

Melia Las Dunas: Terrif it Resort!

This resort was beautiful, clean with great helpful staff. The beach was stunning with water that was gorgeous shades of green and blue with lovely white sand. Some days the sky at the beach was a pretty shade of violet. The catamaran trips from the beach were an added delight. Rooms were clean and all resort workers were dedicated and hard working.

Memories Paraiso: Avoid

The grounds were well kept. The rooms were dated especially the bathrooms but very clean. Food quality and supply was very inconsistent. A La Cart Restaurants had very little to offer, in fact I preferred to eat at the buffet. Same thing with the bar drinks - very inconsistent. Some days the drinks were excellent and other days after a sip I lost interest. The line up at the bar was usually too long to go back and get another drink. Perhaps that was a good thing :) The biggest issue was the staf [... read more]f. Nobody cared about anything. First we had no hot water then no water. I understand things break but it would have been nice if the staff pretended that they cared. The restaurant and bar staff wasn't very friendly at all which really surprised me for Cuba. This was my fourth time in Cuba. The only good thing about this resort is the beach and the pool.

Gran Muthu Cayo Santa Maria: Beautiful Place

Beach is beautiful, pool is beautiful, grounds are beautiful, food is so so....hey its Cuba. Staff were very friendly but It would be better if some of them could speak a little more English or me a little more Spanish. Oh ya bring Ketchup and Peanut Butter.

Melia Cayo Santa Maria: Great time

Had a wonderful 11 days at the Melia Cayo Santa Maria. We signed up for the elegance club and was pleasantly surprised to see that we were handed our dinner reservations - NO line ups... we went to the Mediterranean, French and Japanese. The French was our favourite - the chateaubriand was the best! cooked perfectly and very tender. Our room was cleaned daily and although I heard some complaints about lack of hot water, we never experienced any issues. The staff although sometimes rushed were ve [... read more]ry accommodating. Our favourites were the bar staff at the beach. Really good sports. As for the beach, it's wonderful. The beach staff would be there every morning to clean off our beach chairs and make sure we had front row. This beach is very natural, sometimes a little difficult to walk but worth the effort. We would walk 2 hrs every day and never get bored. Just be aware that there is a naturalist beach with lots of nudity not too far away... that leaves a little to be desired, however, just keep walking its worth getting past them!

Playa Cayo Santa Maria: not worth going to, even for the beach

Beach nice but too crowded and blaring music during day which is not relaxing. Pools nice but not all bar men or servers were friendly. Never approached to offer drink, always had to go to bar for food or drink. Difficult with baby to mind. Food OK but no covering over food which meant flies and blackbirds constantly flying on food and pecking at it, not appealing. At most this is 2 star hotel. Garden staff were the only genuine friendly people we met, everyone else expected tips in order to be  [... read more]friendly. Pestiside was smoked out all over resort in evening which had people running for cover indoors. We got caught with our young baby in middle of the smoke and nowhere to run. We had to breathe it in. We complained that this should not be done in daylight hours 7pm. But they didn't care. They continued to smoke the place every evening and never warned guests about this on arrival. Would never go there again. The beach is nice, but only in evening when less crowded and DJ has stopped shouting.

Melia Cayo Santa Maria: Nice resort.

The hotel itself was nice. The rooms were spacious and comfortable, the resort easy to get around, pool nice and beach amazing. Staff were friendly. The food and drink however we not that great. There was no salad, buffet was the same everyday, the food tasteless and scary (the cooking practice was not always safe). Beer was fine and the mixed drinks were hit and miss.

Gran Muthu Cayo Santa Maria: Eurostar? More like 0 star

Oh.my. God. Please DO NOT make the same mistake I did and waste your money on this. It looks nice but that is it!!! The worst service I have ever experienced in my life. We requested a 2nd or 3rd floor room with a king sized bed, not a difficult request by any means, they put us on the 1st floor with 2 double beds, a safe that didn't work, tv that didn't work, weak water pressure, toilet didn't work half the time, frame around the door was broken so wouldn't close properly and the "garden view" [... read more] was literally dirt with a couple of dead flowers. We didn't get any new towels in our room the whole week and the maids would only come ever other day. Huge white stains on the pillows and never got cleaned until we had to show the maids. The AC would go out randomly at night so we would wake up sweating cause it was so hot. We talked to the front desk about 5 times and every time they said we couldn't get a new room or to come back in a few hours so they didn't have to deal with it. The manager was terrible and when the toilets and shower didn't work he told us to go to the beach and shower and use the bath room there. Unbelievable. The food. Terrible, I'm not a picky eater at all but the food was so bland and undercooked most of the time. Girlfriend was puking the 3rd day because of something she ate at dinner, most likely the chicken. They didn't have any ketchup or other condiments. For breakfast they would serve hot dogs, hamburgers, French fries. If you wanted an omelette you would have to wait 20-25 mins in line. Throughout the whole week we probably went to the buffet 15 times between breakfast, lunch and dinner and we only got a drink served to us 2 times. Waiters only cared to larger families because they would get the best tip, was literally ignored by servers like I had Ebola or something, they wouldn't even look at us. Every day they had the same food, nothing new so it gets very boring. We would have to get our own forks and knives and it was almost impossible to find spoons there so would have to eat ice cream with a fork. The drinks are very weak and half the time they make the wrong drink for you. LINES EVERYWHERE. I don't mind waiting but seriously I'm on vacation and don't want to spend half the time waiting in lines, if you wanted fresh cooked chicken or anything it would take 30 minuets. Everyone wakes up at 6 am and puts there towels on beach chairs so it is impossible to find a good spot, especially for larger families unless you wake up at the crack of dawn and go. Pools close at 6 everyday. They wouldn't let me go wind surfing and said if anything broke while I was on it it would cost me $2,500 lol. They charge an extra 4 cents per dollar on the currency exchange so we brought $250 and only got about $160 or $170 back. Exchange at local bank rather than hotel, always a huge line and takes them forever to exchange money even at airport. The beach is a far walk depending on where you are. We were in bungalow 2 and it was a 10-15 min walk to the main area of the beach. I wouldn't wish this on my worst enemy. THE WORST VACATION EVER. Feels like I threw $1000 dollars out the window. Was excited to go home on the second day. I would not recommend Cuba, spend the extra $100 and go to Mexico or something. If you are planning on Cuba than I would say melas las dunas is your best option. Went there last year and it was 100x better than Eurostar.

Iberostar Selection Ensenachos: Great Resort

We had a great time, it was sunny every day the resort was clean, staff was friendly. Our room was clean and keep clean by a wonderful lady by name of Elneza, the beach grill served fresh fish and pizza at lunch . At the buffee for dinner one niight there was lobster very delicious. My only complain wouldbe that there was not enough shade at the beach.

Playa Cayo Santa Maria: Great Resort!

The hotel was clean, the grounds were beautiful, the rooms were nice, the food was good and the staff were very friendly and helpful. We would definitely go back and we would definitely recommend this resort.

Gran Muthu Cayo Santa Maria: Amazing Beach and Great Entertainment

Eurostars Cayo Santa Maria was well worth the money! The beach was amazing and there was plenty of entertainment throughout the day. The staff was friendly and helpful. The food was reasonably good but not amazing. We enjoyed our stay and may return. Be prepared for a 2 hour bus ride to this resort.

Memories Paraiso: Average

Grounds-well kept, dining rooms- airconditioning not working, Foods-hot items were cold, rooms- very clean but not well serviced when items were broken. My TV was broken for 3 days before it was fixed after complaining 2x a day. Evening entertainment not well organized especialy for the size of the resort. Staff very friendly. Beaches absolutely awesome :)

Memories Paraiso: Wonderful beach, beautiful people...

Overall I would give this resort 4 stars. It is very large, which is a bit of a drawback, but if you stick to a part of the resort for the week, it is quite manageable. Lots to eat, plenty of chairs, shade, and the nicest beach I have ever seen. We have traveled to Cuba many times and this beach beats Varadero and Cayo Coco for sure. Far enough away from the main island that there are colorful fish to see even if you don't want to go on a catamaran. Everyone always talks about the food. Resorts  [... read more]try to cater to a huge number of people from all over the world. Stick to what you know and like, and you will be fine. Rooms are a bit dated, but you are not paying to stay at a 5 star North American hotel, you are on an island 46 kms from the main island. Expect power outages, water supply issues because all of their fresh water must be trucked in. No big deal. You are on vacation, so suck it up, enjoy the beautiful island, beach and people.

Resonance Blu Santa Maria: No complaints!

We arrived at nightcheck in was fast, our safe didn't work, maintenance was there in 10 mins! Hotel and grounds are kept very clean. Large resort! Lots of places to eat. Lots of entertainment. Great place for kids. Beautiful beach! Staff is friendly and helpful. The market is very close to the hotel. I would totally go back!

Gran Muthu Cayo Santa Maria: Great value - beautiful beaches

Great beach, great weather, great people. Resort is only a couple of years old so is still in good shape. Some wear and tear and with limited resources they fix things as they can. Food was okay, we never went hungry and there were some surprises with really great cappuccinos and grilled fish. We would definitely return.

Resonance Blu Santa Maria: amazing resort

Just got back on Thursday April 23 from Starfish Cayo Santa Maria and it was great trip resort and people were amazing. The beach was so nice. For Cuba the food was really good. We will go back for sure.