The Fives Downtown Hotel: Amazing hotel, amazing service, amazing time!

Checked in to the BEAUTIFUL Five downtown and was blown away with the attention to detail and superior customer service. Didn’t do the all inclusive option because we really wanted to explore food options and didn’t know how good the hotel food was actually going to be... wrong move on our part. We should have had the all inclusive — The food was amazing! The service was some of the best I’ve experienced anywhere! Santiago was my favourite. So kind, warm and welcoming. Always wit [... read more]h a smile first thing in the morning... give him a raise give him a promotion! He deserves it :) The pool upstairs so beautiful so fun so comfortable. We spent most days there as the beach was a bit stinky and truthfully v douchy (and over priced) at most of the beach clubs... our pool was the best by far! Service at the pool so good too! Oh and the nachos at the pool are the best!!! Also the flank steak! Drooling 🤤 right now. Our room was beautiful of course, maid service so promt and consistent. 10/10 💅🏻🌴🌊😘

The Fives Downtown Hotel: So amazing! We can’t wait to go back!!

This was such an amazing place! We cannot believe how easy it was to book, travel and stay! We will definitely be using tripcentral next time we book flight and hotels! Thank you for making everything so easy!

Dreams Jade Resort and Spa: So clean you can eat off the floor

Every aspect of our experience was a 10/10. We felt very safe during our trip and the staff members were awesome! This was my girlfriend and my first trip out of canada/USA and we will definitely come back, that's a promise. Mucho garcias!!

Catalonia Playa Maroma: Advertised as 4.5-5.0 star, no way!

Everything, but for one very important thing, was outstanding. Our room was a complete disappointment. It seemed as if nothing had been done to rejuvenate it since its doors opened. I think it was clean, but was distracted by needing to jump into the middle of the bed to avoid sliding off the waterfall edge. The hotel staff could only offer one solution and that was to move us the following day to their sister resort, Catalonia Riviera Maya Puerto Adventuros (with a number of comps). It was [... read more] a sad goodbye to a most beautiful beach and the eco-preserved grounds and hello to a jammed packed pool and beach, with really lovely staff. Our room was an improvement and on the Privilege side, tucked at the end. We enjoyed our stay. It will hence be a one time visit.

Secrets Akumal Riviera Maya: Paradise

The Secrets Akumal was absolute paradise. We visited in mid March. The resort has incredible service, with a very dedicated and friendly staff. The rooms are extremely clean and beautifully decorated. The grounds are gorgeous, with very lush trees and plants throughout. There are three pools which are all very well maintained. The beach is gorgeous, and the staff keeps it clear of seaweed. There is snorkel gear available all day, and if you go early in the morning you can watch the turtles feed  [... read more]without swimming very far. The restaurants were all wonderful and the bars had a great selection of drinks. The coffee shop is lovely and has snacks available all day. The resort has a lot of activities, including a snorkel tour, kayak tour, paddle board tour, and a bike tour through Akumal which is about two hours and very worth doing! There are many fitness classes throughout the day including CrossFit, yoga, spin in the pool, and many others. I would go back again tomorrow if I could!

Sandos Caracol Nature Resort and Water Park: Excellent resort

Lots of activities included. Different restaurants, very nice food. Very good service. The beach is kind of rocky, but bring the appropriate shoes so you can enjoy. Anyways, there are many other things to enjoy your time there.

Ocean Riviera Paradise: The Perfect Resort!

Where to begin! From the day we arrived it was paradise. The employees were always kind and helpful and would go out of their way to make your stay as excellent as possible. One fellow in particular, Marcello, who is a drink server on the beach was about the hardest working person I've ever met! He was so amazing! Luis in the Amarento Buffet was also always accommodating and even organized special beer pairings with dinners made especially for us by the phenomenal chef Roberto. The food in the b [... read more]uffet is excellent, with a wide variety for everyone. I have Celiac's Disease and they were very considerate of this. We brought our two children, and there are so many activities for them to do, including a kids club if the parents want some alone time. The pools are great, and so is the beach. I would recommend this resort to anyone!

Catalonia Playa Maroma: Disappointing and then average

We booked at the Catalonia Maroma. We were extremely disappointed with our room. It was old and grimy, dirty curtains, tiny bathroom, dingy, mattresses very old. We paid for the upgrade which cost us an additional220.00 and they had no upgraded rooms so we had to move resorts to the Catalonia Maya. The grounds were nice and the beach beautiful however, no palapa or palm trees for shade. The staff were very friendly. At the riviera the room was nice and staff very friendly. Resort was clean and f [... read more]ood was good

Bahia Principe Explore Tulum: Beautiful Bahía principe

This resort is very grand, the lobby and grounds are spectacular. We found that the service was professionally carried out by pleasant employees. The swimming pools are kept immaculate with no shortage of lounge chairs palapas and towels for comfort. We were delighted to be so close to the beach when we didn’t want to be by the pools. There was an amazing variety of cocktails available at the bar and a 24 hour snack bar by the beach which had a delicious assortment of foods as well as drinks [... read more]. The very well trained staff aimed to please and were always pleasant. The a la Carte restaurants provided an elegant change from the buffet restaurants; must book these in advance, well worth the short time it takes. I was a little disappointed with some of the evening entertainment and very disappointed that we had to pay for the great Mexican event in an all inclusive package. I was glad that I didn’t have to walk everywhere as the resort provides internal transport which is available readily. In our room we could hear some noise from the pool, but not enough to disturb us and never at night. I noticed that programs were provided for children and thought it would be a lovely safe resort to take my grandchildren to. Perhaps we will bring them with us next time.

Grand Riviera Princess: Incredible Resort

We just got back from 9 days at the Grand Riviera Princess. What a wonderful experience. This is our second trip in five years and we were thrilled to find the resort in excellent condition still. The pools are beautiful and there are party pool, quiet pools, swim up bars, a pirate ship pool for kids. There is a beautiful beach and the hotel does a great job keeping on top of the seaweed. The water is warm and there are many available loungers and bars and games to be played on the beach. Our ro [... read more]om was grand and perfectly serviced. We ate at different restaurants in the resort every night. We enjoyed the gym daily and loved the Pilates classes.

Grand Sirenis Riviera Maya: Amazing holiday!

This was our family’s first time at an all inclusive & we absolutely loved it! There are so many amenities for families & kids of all ages. You can be as relaxed or as active as you want! The resort & location is beautiful. Amazing holiday!

Grand Palladium Kantenah: Good resort

Overall experience was good. Cleanliness, staff and facility maintenance was in good shape. Need to include more of Vegetarian food as most of the vegetarian food has some sort of meat/fish in it so hard to find vegetarian food without meat. We had to request to Chef to cook food for us and they were friendly enough to make food for our choices but missing some spices to make it more tastier.

Royalton Hideaway Riviera Cancun: FANTASTIC RESORT

Grounds were beautiful, Entertainment awesome, choice for food restaurants was amazing, although very busy and long waits for tables. Priority given to the Diamond Club. Many people not in that club were not happy . Beach was OK not wonderful, seaweed along shoreline. water was a bit murky and rough Rooms were amazingly modern , clean and well equipped. Service was friendly and willing to help in any way to make stay enjoyable. Late check in was a bit of a hassle as we were left to fend f [... read more]or ourselves until 3pm. Sunwing flight to and from was smooth and informative, friendly and on time !.

Bahia Principe Explore Coba: Good for kids, but less so for adult groups!

Although I know many people have had good experiences at this resort, ours was, unfortunately, not great. We arrived and our rooms weren’t to our specifications. My sister and I had requested two double beds, but were given a single king. The couple we were traveling with had requested to not be on the first floor, but were. We spent hours waiting for them to fix this, and they never did. We walked around the buffet searching for seats and after 3 times around still had no seat, and no one of [... read more]fered to help. We’re honestly not hard to please (we had an amazing time at a resort in Cuba last year), but I guess we got off to a rough start and things didn’t improve. I know many people report that the service is really great, but this was not our experience. We actually ended up paying an “upgrade” fee so we could move to Bahia Principe Tulum. For whatever reason, our experience at Tulum was MUCH better and the service was excellent! I would recommend Tulum for sure, and I’m sure I could travel to Coba another time and have a totally different experience, but it really is for kids, so I likely wouldn’t unless traveling with children. I said I’d recommend as I enjoy this group of Bahia resorts, but would recommend the different resorts to different groups of people.

The Reef Coco Beach: Great small clean Resort

The resort is a small but very well kept.We enjoy smaller ones to begin with.They are cleaning all the time.The entertainment was good every night. All restaurants had a variety of things you could eat and we're good. Beach was very clean a little small but very cozy,if you like to go out far to swim because boats were anchored off shore

The Reef Coco Beach: Amazing resort

I give this resort a 10 out of 10 rooms are very clean staff were great food was good lots to choose from pool very clean beach was small but cozy boats in the water was great to look at being a fisherman intertamment was intertaining

The Reef Coco Beach: Reef Coco Beach Playa del Carmeb

Hotel was small but clean. Beach and swim area were small but sand was clean. Food was average. Buffett food was often not kept warm. Staff was great. Entertainment was weak. Overall value was a 6 out 10. Joe Luz

Sandos Caracol Nature Resort and Water Park: A great week in Mexico!

We really enjoyed the resort. The grounds were very clean and well maintained. We felt very comfortable and safe no matter what time of day or night. All the staff were very friendly. We are not resort people so we don't have a lot to compare it to. Speaking to other guests who have stayed at many different resorts, this resort is far superior to many in this price range.

Royalton Riviera Cancun Resort and Spa: Great Vacay!

We spent a week at The Royalton at the end of Feb and it was wonderful. The resort was beautiful and perfect for families. Our son was 23 months and the kids pool area was perfect for him. The water was a great depth and temperature. We had a swim out room which was so perfect for the afternoon swims after nap time. The food was great as well, so many restaurants to pick from. The staff was friendly, cheerful and accommodating. The only comment I would make is that the beach wasn't the [... read more] greatest so if you a full beach person this resort might not be for you. The sand was nice and soft but the water was rough and not idea of relaxing and swimming with little ones. We were ok with that as the resort is really what we were going for. Another great thing when travelling with kids is this resort if nice and close to the airport so you don't have to sit on a bus for over an hour getting to the resort. And even though it was close to the airport you didn't really hear or see that many planes. Overall this was a great resort that I would definitely recommend it for families!

Grand Palladium Kantenah: 6th time to this wonderful resort

Grand Palladium checks all my boxes! This resort is just beautiful and has it all. Costumer service, clean beautiful rooms, fantastic food and restaurant choices, amazing pools, beautiful beach, lush gardens and well kept groundsThe entertainment and activities are non stop. I have also traveled with adult children ages 25 to 38 who love the resort and my grandchildren who absolutely loved the kids club and activities! There are countless bars and food options. Most people I meet there are repe [... read more]aters ... just like me!!! I highly recommend this resort!!