Blue Bay Grand Esmeralda: Beautiful spot!

We enjoyed our stay at the Blue Bay Grand Esmeralda. The first room they put us in was terrible. There was only one bed despite the fact that we booked for two beds. The room was filled with mosquitoes and smelled very moldy. We arrived late and had to stay in this room for one night until they could switch us the next day. That night the air conditioner leaked onto the floor all night and we woke up to a flooded room. It wasn't an awesome first impression. The next day we got moved to build [... read more]ing 5, and we had no more problems. Our room was good, and we were happy with the location. We genuinely enjoyed our vacation and would consider going back to this spot again. The food was great in the main buffet, and in the buffet down by the pool. Some of the a la carte restaurants weren't the best, but it didn't really matter.

Grand Oasis Riviera: Grand Oasis Tulum

Hotel was clean. Beautiful area, but beach had alot of algae. Since this resort is a family resort, it was not the best for 3 single ladies travelling together. It announces dancing every night...at 11 pm sorry but no one there dancing. Buffet closed 2 nights during the week, so it caused long line ups for supper for the 3 restaurants. Staff were very accommodating to all requests. I do not recommend this hotel to anyone but families.

Bahia Principe Explore Coba: Very good experience

Overall, we had a very good experience at this resort. The food in the main buffet was good, without being great. The speciality restaurants we ate in were very good. Although this resort does not have a beach, you get access to the beach at the other resorts in the complex via free shuttles than run almost continuously between the 3 resorts. The pools are large and clean. We liked a lot of the entertainment that was put on before the main shows. We only attended the one main show (Michael Jacks [... read more]on) and it was okay. The best aspect of this resort is the staff. Everyone was super friendly and always seemed to ne happy.

Barcelo Maya Colonial: The best vacation spot ever!!

This was the best resort we have ever stayed at. We typically vacation once a year, but it’s only our second time bringing our kids (8&4yo) We all had a blast, it exceeded all of your expectations. The pools were perfect and there were a lot of areas to choose from. The kids splashpads were perfect. The resort was busy, but we always found a spot for the day. The beach was beautiful as well and the sand was soft. We didn’t book any of the a la cartes, (although our friends did and bragged  [... read more]about how good they were) but we stuck to the buffets and we’re very happy with the variety and quality. There was a lot of walking so we definitely worked our big meals off. As if the basics of an all inclusive weren’t enough, we were pleasantly surprised by the amount of extras around the resort. The kids loved the bowling ally and the arcade. We watched the dolphins and the kids got henna tattoos. We are planning on making the trip again with our entire extended family within the next few years. It was top notch in every single way.

Hyatt Vivid Playa Del Carmen: Great vacation

We had a lovely time at Hilton Royal Playa del Carmen, We loved the location, the hotel, the food, but the most prized commodity are the people that work there! All of them were outstanding, our room was cleaned every day, there was always a cute animal waiting on our bed, my clothes folded carefully!! The food was tasty, a bit repetitive, but always tasting great, drinks were great too, the hotel is just the right size, not to big, not too small, just perfect! They are upgrading the resort, [... read more] witch is needed, especially the rooms, as the decor is outdated, but clean! Would be nice to have some liquor in your room, but not that essential. Would like to add more shade at swimming pool, not nearly enough!! Want to mention Claudio at the Pelicanos restaurant, Inna at the hotel lobby, both of them very knowledgeable, extremely helpful, in my opinion a great asset to the hotel, thank you!! We will be happy to see you again in the near future!!

Platinum Yucatan Princess: A Solid 4*Resort

We were impressed with the well kept grounds, clean pools, hardworking, attentive and courteous staff, above average food, and our accommodation. We were disappointed with our location close to the main pool. It was very loud from 11:00am to 5pm. We wish we had researched a little more before booking.

Barcelo Maya Colonial: Will definitely be back!!

AMAZING resort!! Everything was top notch. Good for all groups from girls trip all the way to family vacation. Resort was impeccably clean. Food quality and variety was great. Staff and room were great. Pools and splash area from kids was so fun! Beach is beautiful! HIGHLY recommend!!!

Bahia Principe Escape Sian Ka'an: Something For Everyone

This resort is a quiet resort that is adjacent to several very busy resorts that you can investigate. Adults only and not on a beach, it has several pools and even though it was high season, there were plenty of chairs. There are trolleys that are frequent to take you to the other resorts and an adults only beach area. The excursions are expensive, we went on a day long trip to Coba, Tulum and then to a cave. It was great. Food was excellent and the service was generally very good.

JOIA Paraiso by Iberostar: The resort was very nice

The resort was beautiful and the grounds were also kept up very well at the Grand . There were 5 total hotels at this resort and the others were less than average also. The staff and service at the Grand was very good but the food was also below average and some restaurants took for ever to get your meal. Also the time share team was over kill and pushy at times when they heard the word no or not intrested.

Hotel Xcaret Mexico: Second time and we will return again!

True meaning of all inclusive resort. Best food, SUSHI!!! Best service, clean, love the parks, so much to do that it’s different every time we visit! Can’t wait to return again. We love Xcaret!!!!!!

TRS Yucatan: Amazing resort, great for people with food allergies

The TRS is wonderful if you are looking for an adult only vacation. The staff are wonderful and attentive, which is a huge stress relieve to us since we both have major food allergies. The spa is fantastic, the pool is open late, and the plunge pool rooms are clean and modern.

Grand Riviera Princess: Awesome Resort!

This resort was awesome! The staff were friendly and fun, the grounds were clean and all the gardens very well taken care of. Our room was nice, especially the large, modern bathroom. The activities by the pool were fun, the food was great, and so was the disco and sports bar. I would highly recommend this resort! The only negative was there was a lot of sea weed at the edge of the beach and when you first went into the water on most of the days we were there.

Dreams Tulum Resort and Spa: Great Resort

Really well kept grounds and very pretty The room was spacious and clean Pools were good. Beach was quite crowded and not very big Staff was delightful , friendly and very hard working. They probably needed a few extra staff members in all the restaurants considering the number of guests Excursions were surprisingly expensive

Blue Bay Grand Esmeralda: Beautiful Resort

The grounds were spectacular, staff very friendly and funny! The buffet and restaurants, I would give it a 4 star. We stayed in building 5 which is very close to the beach, pools, bars and the smaller buffet. Excellent for breakfast & lunch. We had asked & paid for garden view but they gave us the forest view which they also call it the garden view... no screens on the patio door so if you get 1st floor please make sure to close the patio door. There is also a strange sewer smell once in a  [... read more]while at that area of the rooms. Satisfied with the room service. The beach at our end of the resort was disappointing, as the ocean was not too clear; rocks, Algae, seaweeds. If you walk 10 min left on the beach there is a spectacular lagoon, beautiful.... 10 min walk to the right on the beach pass the the Ocean & the Secrets resorts is also beautiful, blue clear ocean and white sand. If you prefer to sit on the beach with a hut, try to reserve your chairs by 6am as it fills up fast .. the beach is narrow ... overall we were ok with this resort.

Bahia Principe Explore Akumal: Fun at the Akumal Principe

Excellent vacation. Awesome view of the ocean at the pools, walking, eating. Super staff. Very good service, polite and friendly. Fantastic food. Lots of pools. Rooms in good shape. Buildings exterior needs a little painting. All in all, excellent.

Blue Bay Grand Esmeralda: Poo Bay

The the grounds smelled of sewage, mainly the entrance and the some of the hotel blocks. Food wasn’t great, servers were good, rooms weren’t the best, plumbing wasn’t the best, staff for the most part were friendly. Experienced Mexico travellers, we will never stay at this resort again, do not recommend

Bahia Principe Explore Tulum: GBP is the Best Resort with Best Value!

Grand Bahia Principe(GBP) Tulum was one of the best resorts we have stayed with. The high quality customer service we received with Trip Central/Air Canada Vacations/BD Travel transportation and the front desk staff was amazing and efficiently professional! We have previously stayed with the GBP at the Coba once and the Akumal twice and we were always overwhelmed with the high quality of service! We love the people and the country! This past experience from March 18th - 25th exceeded our e [... read more]xpectations as we already knew how wonderful this resort and their amazing staff were! Trip Central's agent, Teresa Gates is the best we have ever encountered. From the day we booked our trip in mid-January, she was so professional and advised us on everything we needed to be aware of to ensure we had a wonderful experience! We were travelling with our best friends and neighbors from PEI, Canada and we felt quickly reassured that we were deciding on the right choice with Trip Central. My husband and I called her a month ago to book Trip Cancellation/Medical Insurance package as we have aging parents. Unfortunately, our friends did not have this and our dear friend's mother had passed away while we were in Mexico mid-week into our trip. Amazingly, we did enjoy our trip together as her family provided support until we we able to get back home. It was a bitter sweet experience for them but also provided a much needed rest for her as she had been caring for her ailing Mom a year prior. Please know, we are so grateful for all we experienced as this resort is beautiful and the food is the best as we have travelled to the Dominican and Jamaica before! The staff are so personable and the GBP resort is extremely clean, the staff are always accommodating and consistently working to make you feel like you are #1! We have so many staff we need to appreciate with their hospitality, like Liz, the pool/beach bar attendant, and William and Oscar as well. Raymond was an amazing mini-fridge attendant too. They have an extraordinary team and they deserve to be proud of their establishment! Thank you for this opportunity to allow ourselves to respond to sending feedback with such a wonderful resort! In closing, we live on Prince Edward Island, Canada, which depends on the tourism industry being strong every year. We also depend on receiving our produce exported from Mexico in our winter months every year as a 'have not' province so we have no issue with returning our gratitude in Mexico as our monetary contribution! Sincere gratitude, Barb Thompson and Allan Dunn with Joe and Katherine Smith (Airline Booking Reference #PRILZR)

Riu Yucatan: Very Nice resort!

Hotel - bed comfortable - pillows awful. View from patio not very nice - overlooked roof. Beach - beautiful - lots of chairs always available. Buffet - very good A la carte - Asian - food was not hot. Steak house - very good. Mexican - very good. Italian - excellent salmon. Pools - very nice Grounds - well maintained Bars - very good Staff - friendly and wonderful staff everywhere on resort - maids, bartenders, waiters and front desk. Entertainment - preferred the Riu Tequila - very  [... read more]professional.

Bahia Principe Explore Akumal: Amazing place to vacation.

Hotels are keeped very clean, food was awesome full of flavour and colour. Pools keeped very clean. Tram drivers are awesome. Eddie took us to Tulim, and had us laughing all the way. Shopping on site no need to go anywhere, snorkelling not very far away at Akumel beach. Rooms were clean and very well laid out. Lots of wild life to look at on the grounds. Felt very safe there. We would definitely book an other vacation here.

Bahia Principe Explore Tulum: Beautiful resort

The grounds are beautiful on this large resort consisting of 3 separate resorts. We stayed at the Tulum, which is aging. The room was comfortable, however the bathroom was in need of updating. The water pressure was low and a shower was more like a sprinkle. The resort also seems to be understaffed, dining room staff were run off their feet, however were always friendly. We were entitled to visit 3 a la carte restaurants during our stay, however booking ones that we wanted as a struggle unless w [... read more]e wanted a booking for 10 pm! We did get a few bookings and were surprised to find the restaurants were only half full at a reasonable time, again we wondered if this was due to lack of staff. The food was always good, lots of choice in the buffet restaurant.