Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Ansa  - 

Verified Purchaser

Melia Las Antillas: Better than expected !

We spent 5 nights at Melia las Antillas and this was our first visit ever to Cuba. As such we had tempered our expectations of accommodations and food considerably so perhaps this contributed to our being relatively pleasantly surprised ! We paid the extra for Concierge level service which got us access to a lounge located on the top floor which came in handy in the mornings for early coffee and on the last day where we had a late flight out of Cuba; we were able to rest there in the comfort of  [... read more]

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Zeke66  - 

Verified Purchaser

Melia Las Dunas: Awesome staff and resort!!!

Had a wonderful week with perfect weather at the Melia Las Dunas resort. Took tennis lessons every morning and enjoyed one of the most stunning beaches I've ever been to. The staff was friendly and always greeted us with a genuine smile!

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C_Man  - 

Verified Purchaser

Sol Rio de Luna y Mares: Was better than we remember!

Hotel was great. Nice touches added. The beach was as beautiful as we remember. Food, great! Very relaxing. We enjoyed the excursions that are offered by the hotel. The hike up the mountain was superb. The only downside was the rebate card I received from my package. It was for $40 cash card, redeemable at certain service centers, like Valet parking. I never take that, but said why not? it was the same price as regular parking, if you included the cash card. Well, low and behold, when I went to [... read more]

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Akiss  - 

Verified Purchaser

Melia Jardines del Rey: Amazing resort for celebration

It was a big surprize. went through on customer reviews and prepared for negatives. Emailed our requests and received response almost immediately. MJDR was the third on our list originally but luckily we made this decision. Extremely friendly staff, wide varieties of good food, gorgeous rooms especially with ocean view on top floor. No issues at all but bring water sues, mosquito spray and a small flashlight. Thanks for everything!

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Carlos bud  - 

Verified Purchaser

Sol Cayo Coco: Great resort

The hotel is dated but clean and staff very friendly they helped us with information regarding things to do and where to eat off the resort We will return had a awesome time and the weather was amazing

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Kim 1  - 

Verified Purchaser

Melia Jardines del Rey: Pretty good

This hotel was good.We enjoyed our stay. The staff were good always willing to help you.Pool areas were lovely .The food was pretty good for Cuba. How ever make sure you lock up ALL valuables we had a bottle of perfume that went missing,so that was upsetting.And bug repellant is a must. Even though we had it we still got hundreds of bites. They need to do something about the bugs ,spray at dusk or something.We noticed that they strayed in the early morning about 6am but the main problem was even [... read more]

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Franky99  - 

Verified Purchaser

Paradisus Punta Cana: Nice resort.

The grounds are beautiful and vast with flowers, trees, lights and music at night. The room are comfortable and big. The cleaning services are a bit inconsistant: no face and hand cloths after the first day, 4 towels one day, 1 the next. Shampoo and soap were replenish only once. The beach is amazing:nice sand,no shell or rock. The pool is nice but not very big compared with other resorts. We weren't Royal so we didn't have access to the other pool. The big disappointment was the restaurant rese [... read more]

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Student  - 

Verified Purchaser

Melia Las Dunas: Great resort

Very nice hotel. Exceed our expectations. We had an amazing time there Pros: Beautiful grounds, nice food. Amazing beach. Good choice of alcoholic and non alcoholic drinks. Cons: Entertainment could've be better.

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Slava  - 

Verified Purchaser

Melia Las Dunas: the hotel iz not at the level of a 4 star.

Rooms ae not clean and towels dirty upholstery linen towels. Kitchen and bar OK ,waiters and chefs and statt that works at the bar are super helpful and friendly. The beach is clean water is clean only was jellyfish but we could not swim in the ocean and we do not like swimming in the pool.

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Lenchik71  - 

Verified Purchaser

Sol Rio de Luna y Mares: What a wonderful HOLIDAY!!!

Me and my husband stayed for 11 nights in Sol Rio de Luna y Mares (Play Esmiralda) and we had the best time of our life! The resort complex is sitting on top of a small hill and it gives a stunning view of the surrounding area – you can see the ocean while drinking coffee in the main restaurant. The beach is just fantastic, white, fine sand extending right into the water, the beach is wide and covered by many palm trees, offer nice shade. Lots of activities on the beach: volleyball, paddle bo [... read more]

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Wolfiejo  - 

Verified Purchaser

Melia Las Antillas: Amazing staff! Great resort with really good food

We just spent a wonderful 2 weeks (April 30-May 14) at Melia Las Antillas. All staff were amazing and couldn't do enough for you. It is obvious they love their jobs and we heard many say so. Tons of staff around from cleaners to management and any would gladly help if you had questions. Service was awesome wherever we went. Drinks were good anywhere. Love the 24h lobby bar. But odd the pool bar was well stocked during the day but removed a lot of varieties at night (open to midnight). Food was r [... read more]

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Lpsjd  - 

Verified Purchaser

Hotel Camino del Mar: Great Getaway

Loved the resort and the beach was amazing. The only real negatives were the rooms could use some updating but everything worked great and most of the staff were great and very accommodating and helpful.

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PWCambridge  - 

Verified Purchaser

Sol Cayo Santa Maria: I have low standards, too close to unacceptable

It took some time for me to write a review because i was so disgruntled. Went to Sol Cayo April 30th/16 Travelling alone tends to make a person more tolerable of a bad situation. I made the best of a very poor quality resort. Very poor to no lighting at all for the exterior of the building and no lighting to find my room at 12:30am upon arrival made for an interesting first night. There is condemned out of order bathrooms at the pool area and pool bridge railings that were rotted off completely, [... read more]

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Mer3  - 

Verified Purchaser

Melia Cayo Santa Maria: Overall a nice relaxing time!

Overall we got what we wanted which was a lovely beach to relax on. Things we did not like is that the breakfast hours were from 7:30-10. Which meant we could not sleep in as the other food facilities did not serve breakfast foods. As well, the hotel is more of a 2.5-3 star hotels. It needs upgrading. Linen and towels were stained and old. Food was ok. most of the staff was friendly. Some not so much. We did pay a bit more that he value we received.

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MOJR  - 

Verified Purchaser

Memories Cayo Largo: The most beautiful beaches I have ever seen

The hotel is showing its age but the workers are doing everything to keep it up. If you are a stickler for details you might be disappointed. For me all the little small things did not change a thing. I had the best vacation ever. The staff are all great, I wish I had asked the name of the young lady at the desk because she went way out of her way to make sure we got the ideal room. My wife has mobility issues and I did not make a request for special treatment but our concerns were addressed wit [... read more]

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Veronique1994  - 

Verified Purchaser

Sol Palmeras: Great Resort for a Great Experience!!

The hotel and resort are a pleasure from start to finish. The lobby has a beautiful layout and decorations that draw you in until you reach the magnificent beach. The rooms are cozy are clean and the accommodations are well thought-out. The staff is very friendly and personable to create a comfortable environment for everyone. The resort has a wide variety in activities and restaurants to keep you well entertained and fed throughout your entire stay. There is plenty of room by the pools and beac [... read more]

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Dickie  - 

Verified Purchaser

Paradisus Rio De Oro: Incredible Resort!

We had an amazing time at Paradisus Rio De Oro. If I could, I would give it 6 stars. The service was friendly, fast and genuine. The food was delicious; the buffet had a lot of variety, we could have eaten there all week, though the a la cartes were also exquisite. The beach was perfect. We didn't spend a lot of time at the pool, but it was clean and looked very relaxing. Our room was in great shape and very comfortable. The cleaning service is very efficient. In general the resort was very quie [... read more]

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Paulac  - 

Verified Purchaser

Melia Las Dunas: Amazing resort and breath taking Beach

The hotel was better than I expected, beautiful grounds well maintained. Very polite staff, Randy was great with the activities at the pool. Food was better than we expected the A la carte restaurants are a must. The most beautiful beach and crystal blue water I have every seen. Enjoy my post May 7 - 14

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Yamaha_gurl  - 

Verified Purchaser

Tryp Cayo Coco: Pro: Beach, Staff, Activities! Cons: Rooms

If you want to have a great beach vacation, go here. If you want to sleep in your room, go somewhere else. Great atmosphere, non stuffy, good food, great dancing! Fave out of 3 other hotels (colonial, flamenco, pestana) in Cayo Coco!

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Eastsider1968  - 

Verified Purchaser

Melia Varadero: worth every penny !

absolutely blown away. 15 years of travel and we can honestly say best resort we have stayed at. the grounds are colourful and clean. the staff went out of there way to make sure you are takin care of. plenty of places to eat threw out the day with a great variety of food. there was something going on everyday on the grounds like a cuban day bbq party to a white party at night with amazing entertainment. the beach has some erosion issues with the sand but its no big deal it just looks strange at [... read more]

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