El Dorado Seaside Suites: Perfect Holiday

One week at El Dorado Seaside Suites wasn’t enough. The days flew by. The resort is beautiful, the food excellent and the staff were so friendly and helpful. Everything is top-notch. We will definitely be returning.

Bahia Principe Explore Coba: Great family resort

We loved this resort! Huge pools, amazing fresh buffet food with so much selection. Amazing weather and beautiful grounds! Evening entertainment was good too. Lots to do at the resort. Our kids loved the trolly rides too.

Iberostar Waves Paraiso del Mar: Amazing resort

Loved the resort , very clean, nice staff, entertaining at the beach and pool was awesome. Food was very good , really like the French restaurant and steak house, and rock cafe. Lots of walking depending where you are in the resort but there is small golf cart to bring you where you want. Would recommend.

Breathless Riviera Cancun: Do not waste your money

Party hotel do not go here. We were so desperate to leave I tried to go home early but no help from anyone. I felt like I was being held hostage. I am going to leave it at that. The people were good though

Grand Riviera Princess: Kid-friendly, family-oriented resort

This is our 2nd time at this resort. The hotel has several pools, has a kids club with splash pad and park. There is an amazing beach and you can walk for miles in both sides. The evening shows cater to the kids. There are Disney themed live shows which are quite good. They had a magician doing magic tricks at your table during breakfast and a really cool ice cream parlour. The rooms were very large. We had bunk beds with a trundle bed which fit my family of 5. Really fantastic resort for a fami [... read more]ly.

Excellence Riviera Cancun: Why isn't this resort a 5*?

From the bellman and the front desk lady who greeted us by name on arrival with moist towels, cold champagne and warm smiles, to our lovely room with a long stem red rose on the bed and an ice bucket with more champagne and fruit, our stay was the BEST for quality of food, accommodation and service in over 35 years of travel to this area. I would feel confident in recommending it to anyone. All my room requests were met plus an emailed one for a possible close-to-the-beach location. Fabulous!

Paradisus Playa del Carmen: A great week!

Our week at this beautiful and luxurious 5-star resort was a pleasure from beginning to end. Big, bright rooms; delicious and plentiful choices of food and beverages; and very friendly staff. The resort was beautiful and large and fun to roam around with a drink in hand. Our friends were there with their kids and they had a ton to be entertained with! When we needed a break from the kids, we simply hung out at La Perla, the adults only side. The food was delicious, and we were mostly impressed w [... read more]ith the genuinely friendly staff. The only drawback was the volume of seaweed on the beach. The staff work hard to remove it every day, but there is still lots and it’s slightly unpleasant to swim in. No big deal, though, we still enjoyed the beach.

Royal Hideaway Playacar: Stunning Resort

This resort is truly a 5 star. The rooms are beautiful and large. The beach has white sands and the water is different shades of turquoise. I have never seen and been in such clear and clean water. The service is outstanding, very polite and helpful. We did tip a lot but it never seemed expected. The infinity pool was a lot of fun and we participated in the water fit held at noon which was so fun and the music was peppy and made you want to dance in the water. The meals were so delicious, espe [... read more]cially at Spices, an authentic Mexican Caribbean restaurant. Try the chicken tortilla soup and the fresh fish options. Everything was so good. Be sure to go to the Allegro bar for the live music and delicious margaritas.We definitely recommend this resort.I would love to go again.

Ocean Riviera Paradise: Great family vacation

Just returned from an amazing week at Ocean Riveria Paradise. Clean, modern and well designed resort. Big resort with many pools and options, our 3 kids enjoyed the water slides, ocean pool and games room. Food was fairly good with many choices and no reservations (recommend going early to avoid lines) my only complaint would be that lunch options are more limited.

Sandos Caracol Nature Resort and Water Park: So much to love!!

Not sure where to start....we loved everything about this amazing resort!! We loved how natural and eco friendly it was. From the cenotes to the reusable drink cups!! It’s a big resort so there is lots of walking from your room to the po and beach and then back up to the water park and restaurants. The pathways are beautiful with so much to see. There is wildlife everywhere. We loved seeing the mobiles, coyties, peacocks, iguanas and beautiful birds. The cenote and the jade river offer beautif [... read more]ul on resort excursions as well as the walking paths to the waterfalls and suspension bridge. We also loved the bike ride to the ruins. Aka iguana kingdom!! There were giant iguanas everywhere!! So cool!! My kids, 10 and 14, enjoyed the water park, pools and the beach! I do recommend water shoes for the beach as it is rocky and seemed to have a lot of sea urchins. The beach itself is beautiful with nice white sand, palm trees and plenty of lounge chairs. The water is a bit hit and miss. Some days it was seaweedy and a bit smelly in areas. Then the very next day it would be beautiful and clear. We loved all of the restaurants and food choices. The Riviera and the Japanese are must visits!! We loved all the staff and the local people. They were very friendly and professional. If you spend time on the beach the massage people get a bit annoying, but just smile and say no thank you. Just remember they are trying to make a living. We loved the beach photographers with the red shirts. We got beautiful family pictures. We also went out fishing for four hours though a company on the beach. Ask for Elias. He’s the best!! We stayed in the eco family penthouse suite. There was more than enough room for our family. The kids loved the big balcony bathtub and the double showers was great for getting ready at night!! The nightly entertainment and shows were very well done and great for the whole family!! There was always lots to see and lots to do. There was yoga, Zumba, aqua size, pool games and sports, bingo, beach volleyball happening all day everyday. We definitely recommend this resort and would go back in a heartbeat!!

Royalton Riviera Cancun Resort and Spa: Very Disappointed. Not much Luxury!

I am so disappointed. Our LUXURY hotel was EXTREMELY Over Rated. I would not recommend this resort to anyone and will not book another Royalton resort. If you have any complaints, … perhaps you should upgrade! I paid for Luxury accommodations already, .. but they think you should pay even more! My biggest complaint was health and safety. Both of us had stomach issues and both got major chest / sinus infections while there, …no wonder when you never see staff washing or sanitizing h [... read more]ands. They go from dirty dishes to clean and put fingers all over clean dishes and silverware. No railings for the stairs and lots of drop offs at the paths and in the lobby. When asked about any services for deaf or hard of hearing, ... they do not provide any services like that. There is not even closed captioning on the televisions. They said there were subtitles but the only subtitles were in Spanish on the English channels. If you have booked this hotel, ... you will be ok and survive. We had an ok time (when we were not confined to the room with no closed captioned television). I was expecting to be wowed at a 5 star hotel and was disappointed I had spent so much money for nothing. Having 3 people murdered a few miles up the road the first night we were there, … made us nervous to do any outings. . Room The musty smell when you opened the door was the first indication there was trouble. It never did get much better during our stay. I am very allergic to mold and dust. This room had both! Took a finger swab above the television, … made my furnace room look clean! The room was very basic with 1950 laminate furniture that was peeling off. The “Jacuzzi" tub: that was advertised had 4 very corroded jets and the tub was not secured to the floor or wall, … making it tippy when empty. The tubs electrical connections were plugged in and very easy to splash water on! Shower floor was WAY too slippery with no grab bars. To top it off, .. the rusty hinges on glass door with no weather strip around the door left you a flooded room when the second rain shower was used. There were no chairs on balcony when we arrived, but they did bring at least a couple chairs. The maintenance building that was immediately behind us had a terrible hum noise that made sitting on the balcony not very fun anyway. The mangrove was not impressive but it did not bother me as much as the constant hum of equipment in the building. The hallways were EXTREMELY NOISY No nap during the day and maids carts with hard wheels going over the tiles at 7am every morning. At 4am one morning there was a man and 4 women in the hallway cleaning it... and talking very loud! Any noise in the hall sounded like there was someone in your room. Televisions do not have closed captions available. There was very little to watch anyway but anyone with a hearing impairment is out of luck! At least the loud hallways do not bother them! . Pool The pool area actually had lots of loungers, … and unfortunately lots of birds. It was hard to find a lounger that was not covered in bird droppings. Anyone that left any kind of food around invited 20 birds to pull it apart. They are so tame they almost dive bomb you. I would not let children in the water park. There were about 15 birds bathing on top of each of the palm trees that have water coming out the top. Full of birds and of course droppings. . Lobby and Public Areas The lobby was marred with an unusual amount of bird droppings as well. The couches were covered. The carpets were full of droppings but also disgustingly stained with spilled drinks that never did get cleaned up. The carpets were filthy all week. We watched a show from the balcony of the lobby. It was a nice view of the show below and the ocean out far. Unfortunately the wicker chairs are very uncomfortable ( and full of bird …t!) The worst part was is when it gets dark it is extremely difficult to see the steps on the deck. Brown deck and unmarked steps when it is dark is not a great combination, … both my friend and I tripped causing pain and discomfort for both of us. There are so many obstacles around the hotel to avoid, … you must be on your guard always. There are very few railings to assist and many places that have drop-offs very close to the paths. . Entertainment Very limited entertainment at night. Usually just a singer with a small band. There was a casino open from 6pm – 2am but we never did go there. . Smoking You are not allowed to smoke in your room or restaurants, … but everywhere else was fair game. They sell cigars every night at the entertainment venue. They bring you ashtrays at the bar if you want. . Restaurants Very pedestrian offerings. I was hoping for some authentic Mexican but the dishes offered are very lame. All edible but nothing special. Very little flavoring at all. I would have rather had Taco Bell! The stations at the buffet offer good breakfast omelets and fried eggs. In the evening you can have your fish and seafood grilled fresh. Sushi bar was pretty good. Watching them was glasses at the bar was a show in itself. They have this one at a time glass washer that they put the glass on. It has brushes and water flowing. Then they take the glass and put it into a bus bin with what I guess would be sanitizer. Then they take the glass out (usually with their dirty fingers inside the glass) and . Staff Here was the only highlight of the trip. There are some very wonderful staff. Very accommodating and friendly. Most staff was great but of course there is always a few.

Hotel Xcaret Mexico: Nice Resort

Was there last year and enjoyed it so much we went back again. Resort and people are nice, food is excellent. Changes from last year to this year I didn't like we're the changing timetables and reservation changes at various restaurants. The room was not ready in time. The room we stayed in the A/C did not go below 23c at night even though it was set at 18c. I complained, they sent a repairman. I used Google translator. It seems the hotel controls the limit, I feel. They gave us a fan which help [... read more]ed. They also offered a different room in a location not suitable for us. Funny how the room got cooler by almost 1c a night. Our last night it was 18c. We left our room at 24c during the day. Yes we will go back. Great place, great amneties, never crowded at pool or lagoon settings.

Grand Sirenis Riviera Maya: Fantastic vacation!

We stayed at the Grand Sirenis for 1 week March 14-21st. It was absolutely wonderful - accommodations and food were fantastic and the staff were outstanding. Always willing to go that extra mile. We would definitely go back again. Our entire family (including our teenage daughters) loved it! Jennifer did a great job at arranging all of the details for us.

Occidental at Xcaret Destination: Can’t wait to go back!

Occidental Xcaret destination is the most beautiful the resort I have ever visited. The grounds, pools and beach are amazing. The food is delicious. The rooms are clean and spacious. I can’t wait to go back.

Bahia Principe Explore Akumal: Be careful with what you eat

The resort is beautiful, but it is not 5 star. I got food poison on day 2, my two kids ( 16 and 21) also had some stomachache problem. The food is underwhelming. The room is musky and bed is damp. The entertainment is good though. The service is pretty good for the most part. We had an excellent Butler, his name is Armando. He took care of us while we were not well, brought us champagne, candle ,essential oil and a dehumidifier.

Blue Bay Grand Esmeralda: Nice resort!

Rooms nice. Food was really good including both buffets. Lighting could've been better in the restaurant's... they were too dark in the evenings. Beach was constantly full of seaweed but hanging out at the pool was fine.

Platinum Yucatan Princess: Stuck in the 1970 s

The staff were friendly and accommodating. The restaurants were subpar ,thankfully the buffet was top notch. The drinks were hit or miss ,room service was very slow 45 minutes and cold but all in was still fun...

Paraiso de la Bonita: Peaceful Retreat

Zoerty is a small resort with lots of elbow room. The "rooms" are large with separate sitting, bed, and bath rooms. Our Italian themed room had a balcony that included a splash pool and double sunbed. Although it could do with a minor refreshing the room was clean and the maid service was excellent. We enjoyed the presence of wildlife and "tamelife" like parrots, peacocks, coatimundi and iguanas. The food was up to fine dining standard with choice to suit almost every taste. The staff at Zoetry  [... read more]is professional, helpful and friendly. Service in the restaurants was mostly very good. There were a few occasions when service was slow and a little inconsistent. I had the impression that some of the servers were learning on the job. However, in no way did this affect our enjoyment . Other reviewers have mentioned the issues with seaweed on beaches in this region. The reports are true and there were a few days when this would be a negative for beach people. During the days when the beach was clear, you will enjoy the white sand, clear water and a smooth sandy coral free bottom. Zoerty is a quiet tranquil resort, a great retreat from boisterous crowds and loud music at the typical all-inclusive.

Iberostar Waves Paraiso del Mar: Incredible resort vacation

The resort was everything we could have wished for. The staff friendly and helpful and always ready to go the extra mile. The setting beautiful and lush. The food was delicious and great variety. Everything was so clean, the rooms, pool, dining areas, walkways. We would certainly visit again!

Royalton Riviera Cancun Resort and Spa: Wonderful vacation

My son and I visited this resort in March. Really like the Royalton chain overall. This one in particular has an exceptional fitness centre and dedicated trainers. The catamaran with snorkeling right off the beach was perfect too. Rooms are the perfect size and well kept. The staff was very accommodating and friendly, food excellent. Would go back!