Sol Palmeras: More Than I Expexted

This hotel is definetely a four star. The rooms were immaculate as well as the grounds. The bar staff at times were a little slow especially at the pool bar. Being in Cuba my expectations for food wasn't high but i was pleasantly surprised, the food at the buffet was amazing, the chinese restaurant was upon my expectations( we went twice) The mexican for lunch I will give a 5 star on food but a 3.5 on service. I would definetly recommend this hotel to my friends. Stayed May 7th to May 14 2016

Melia Las Dunas: Melia Las Dunas

There for my sisters wedding, only reason i went back to Cuba tobegin with. Beach was great...that was it. Poor service, bad food and dirty, stinky rooms. The theme of the resort seemed to be "broken", what wasn't broken...broke during the stay. Over half of our group of 30 got sick there or became sick on the way home. Not a good experience... Save yourself...do not go!

Sol Rio de Luna y Mares: Fantastic!

This resort is beautiful with a view of the pool and ocean from the lobby bar. The beach is amazing with great snorkeling 20 metres out. We were treated like family by the staff who go above and beyond to make you feel welcome. The food at the a la carte restaurants and the buffet was the best we've had in Cuba. Having travelled to Cuba seven previous times to 3 to 4 star resorts this one comes out on top. We've never been to the same resort twice but would definitely go back to this one!

Tryp Cayo Coco: Amazing!

A group of us went here for a grad trip and we absolutely loved it! The food was really good! The beach was also incredible and you could snorkel right off the resort. I would for sure recommend Tryp!

Melia Jardines del Rey: Jus awesome

Was just awesome ,enjoy our stay ,would definetly recommend this resort , there with a party of 8 ,and be sure to see us back in 2017 . Thanks for making our stay amazing .thanks again , food was awesome the staff great ,the rooms and maids were incredible ,, drinks we soo good lol .

Sol Rio de Luna y Mares: Pleasantly Surprised

I've been wanting to go to this resort for about 8 years but was hesitant because it's rated 3.5 stars and it is Cuba. I regret not booking it sooner...I was very happy with most aspects of the resort...The only thing that makes this resorts rating low is the rooms as they are a little outdated...everything else was more than satisfactory from the beautiful beach, views and surprisingly good food...We have no complaints and would definitely return...Staff were very friendly and room was kept ver [... read more]y clean...no complaints.

Melia Jardines del Rey: Very nice hotel and clean

Hotel is very new so especially clean. Staff were exceptional. Food is average. Best musical shows in early evening in lobby with great musicians. Service was verry quick for any problems or small repairs. Overall a four.

Melia Las Dunas: Simply amazing!

Melia Las Dunas was simply amazing and far surpassed my expectations. The care and attention to detail was evident in all areas and food was top notch. I have been to many resorts but the food offerings at Las Dunas was heads and shoulders above the others. Also the attention to detail by the staff was outstanding.

Melia Jardines del Rey: Amazing resort, lovely staff

It was our first time in Cuba, loved resort and staff. Buffet was excellent. The only negative was Sunwing cancelling our late afternoon return flight and having to leave by 7 a.m. It took a day away from our holiday

Melia Tropical: Good vacation overall

Too big as there is 15-20 minute walk to beach if train is not around and service is mediocre plus no postings of what is going on in the resort daily would of liked some thing in main lobby letting you know daily activities. Front desk staff not very accommodating.

Hotel Camino del Mar: Great Resort! Needs some TLC

There are many things making this resort a great spot. The grounds are well-kept and quaint, the beach is stunning, the staff are kind, the AC in the rooms was well-functioning, the water pressure was great, the entertainment staff were determined to make sure everyone was having a good time. The drinks were okay; many tasted watered down, especially those with fruit juice in them. There was no fresh juice on the resort, all from concentrate. The quality of the drinks was also inconsistent from  [... read more]bar to bad, but once you figured out which bartender made which drinks well, you were set. The grounds are gorgeous, the buildings look tired. The beds were uncomfortable at best and the sheets had some stains and cigarette holes. There were also no clocks in the rooms (or anywhere on the resort, really) which is unfortunate considering how many things (meal times, shows) on the resort are based on arriving on time. The food left a lot to be desired. There was perceivable variety but many choices lead to intestinal discomfort for many of the travelers we were with. The fruit, fresh rolls and pastas were lovely. The desserts were attractive but bland. The gym was locked a few times at 7am when it alledgedly opens. All in all: this resort is not super luxurious but could be with a coat of paint, better beds and bedding and some better food options. If you come with snacks from home and reasonable expectations, your vacation will be wonderful.

Sol Rio de Luna y Mares: Amazing resort and best beach I've been on.

This was my 4th time to this resort. The food was better than the last time there, the restaurants, French and Itilian were amazing. The buffet and beach restaurant were excellent. We were in building 6 on the Luna side. Best building to stay in, close to the beach, pool and bars plus it has an elevator. We prefer the Luna side as it is quieter. As I mentioned in my review title the beach is the nicest beach I've been on and I've travelled to Cuba and Punta Cana many times. There is a lot of spa [... read more]ce and chairs so you do not have to get up at 6 am to reserve a chair in the shade. I highly recommend the resort.

Melia Peninsula Varadero: Beautiful Grounds with very nice staff.

Overall we had quite a pleasant experience! Beautiful grounds and a fabulous beach. The staff were pleasant and generally helpful. The food was average but as expected. Second time visitors to the resort.

Melia Las Antillas: Great time at Las Antilles!

If you want a small, well managed, adult resort with an amazing beach and friendly staff, this is the one for you. Good food and clean rooms. Meticulously groomed grounds. You won't be disappointed if you are a "friendly" traveler with respect for others.

Memories Cayo Largo: Wonderful!!!

We had all what we needed and more. Cozy room with superior ocean-view room. Every morning I could watch sunrise on my balcony. Beautiful beach! Friendly and helpful staff. Thanks to Eduardo from a towel service to provide us with fresh coconuts every day and doing crafts (papier-mâché) with my daughter. We had enough of choice of the vegetarian food. Beautiful night shows. Thanks to all staff from Sol Cayo Largo!

Melia Jardines del Rey: Lively Resort

For the 7 days my girlfriend and I stayed at Melia Jardines del Rey we had a great time. Staff were friendly and helpful. The food was great and the three A la cartes we attended were great. The two pools were never to busy, always had something going on by the pools and swim up bar was awesome. The only part that was not perfect was the beach, which was rocky but if you walked out a bit you would get to a sand bar which was only up to my waist. With shows each night there was plenty to do for 7 [... read more] days on the resort. I would definitely recommend checking out this hotel.

Paradisus Rio De Oro: True Paradise

We loved this resort, everything was perfect, except our check out which is why I gave 4/5 stars. The food was great and the views and ocean were amazing! We spent one day at the spa, which is a splurge but also a must do! It was so beautiful and relaxing. At the spa you have a personal attendant which gets you anything you need! The next day we went horseback riding with the resort (10cuc per person) its a great excursion and really beautiful. As the ranch is very close to the resort we arrange [... read more]d a private ride the next day, which took us up into the town where the locals live and to caves and a beautiful look out. Including tip we were able to haggle it down to 50cuc (for two people). We did some other activities with the resort, like archery. But the most amazing one was the free catamaran tour. Its about 30 minutes, they take you all the way out to the shelf wall, where all the reefs drop off and its just black below. We were able to organize with our sailor to take us back out the next day for snorkeling. It was about an hour and it was spectacular, we were quoted 10cuc for the hour but we tipped him an extra 10cuc. So for two people we paid 20cuc for amazing catamaran snorkeling. This was quite the deal as while we were out there a large paid catamaran tour (about 90cuc each) came out to snorkel at the same reef! We spent a lot of time in the ocean and on horses on our trip and it was all worth it! Food: For coffee in the morning Yudith was AMAZING she always had a smile on and put down what she was doing just to make us our morning coffees, which were just incredible. Lunches we spent at the two al la cartes, the snack bar by the pool, and el patio by the ocean. El patio was beautiful and the food delcious, the snack bar was also very very yummy. For evening although we didnt love the al la cartes the Japanese was really fun and delcious as we were at a tepenyaki table! We loved the dinner buffets and we had a waiter who loved us too! The best food we had while there was room service though! Its 24hours and delicious! Entertainment was mixed some what great and wonderful where other nights were less captivating, but its what you like! Adults only= amazing, private, quiet, and you get to meet other adults and joke around with them! Most people were from Toronto too so it was like being at home but away from home! Never once do you have to not do something because there are kids doing it, its all accessible, a large adult playground! LGBT Friendly. All in all the trip was amazing the resort is beautiful and so relaxed, truly paradise. However our check out was quite confusing, after being locked out of the room an hour earlier than our late check out was scheduled we were notified we would be charged to cover the extra hour. We did not pay for this as we were promised an extra hour for our late check out. However after this happened and everything was sorted we were called to the front desk again. The house keeper reported two missing glasses ( yes the cheap ones they have all over the resort). We were shocked because those glasses had been taken out by house keeping days prior and never were replaced. The desk tried to make us pay to replace these, I went to customer service and one call to the manager of house keeping and the customer service representative told me they apologized for the hassle and that they would take care of it. The manager even said that they would tell the desk to leave us alone. The people involved at the desk and our housekeeper made it feel like they were trying to scam us, especially because the customer service really didint have to do anything to resolve the issue (as there wasnt really an issue at all). All in all an amazing vacation, a shame they left a bitter taste after what was perfection. TIPS: Make your reservations ahead of time for al la cartes by emailing the hotel. Request a second floor corner suite, less bugs, spacious and an extra window. Order room service! they bring you full bottles of wine amazing! Do the included excursions with the resort (and pay extra to do private ones with the same people you meet! Much less than through anyone else!)

Melia Las Dunas: Not happy!!

Rooms were disgusting!! Don't like cockroaches and there were lots in our room!! Service was terrible even tho I tipped them!!would never return even if it were free!! my niece lost her phone and had to pay security to get it back and then refused to give her money back after their investigation (great security)

Sol Rio de Luna y Mares: Love this place

I always really enjoy my time at the Sol Luna Y Mares and this was my seventh time, my 2 1/2 year old daughters third time and my 4 month old sons first time! The staff are always so nice and they go out of their way to make my time there as enjoyable as it can be with two children. One thing that was disappointing on our last trip was to see that all of the front desk staff had been removed and replaced with different people that were not well trained and couldn't even find our reservation. So  [... read more]after a very long trip down, (4 extra hours ON a plane with two young children because of weather and something about the plane...) for the guy to hold us and everyone else behind us up for 45 minutes because he didn't understand the paperwork that we had, it was quite embarrassing and very frustrating. Plus they already have room keys and little booklets prepared all he had to was look for our names and verify or information that way. Had the original front desk staff been there they would have known immediately who we were and where we were supposed to be. Other than that mishap the rest of our trip was lovely and as relaxing as it can be with the kiddos along.

Melia Jardines del Rey: On Its Way to a 5 Star Rating

Absolutely fantastic vacation! The resort was large and clean, and there was always some sort of entertainment going on. Food was okay, as to be expected for Cuba. There was lots of coral on the beach, but water shoes made this only a minor inconvenience. Only complaint was the service - there seemed to be a shortage of staff to deal with the large volume of guests, and there was often a long wait for table service at the buffet restaurant and bars. Also the maid only replaced our towels twice e [... read more]ven though we left them in the shower daily - she often just picked them up and hung them to dry. With better service I would definitely rate this a five star resort. Even so, this was definitely the best Cuban vacation I have had out of four trips.