Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Angie  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Absolutely amazing resort !!

5th visit to Cuba having stayed at different resorts. This one superceeds them by far . Grounds the staff were all amazing . Will definitely be back ! Wished we could have stayed longer. Only slight down was distance to centre of varedero and 15cuc for cost of taxi one way. The varedero bus is great but takes a hour plus to get there.

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Remy  - 

Verified Purchaser

Roc Barlovento: More than we expected

Just got back from 2 weeks at the ROC. This is our 4th time to Cuba, but our first time at Barlovento and this resort was our favorite. The location was great, we enjoy walking a lot, so we were able to walk the town of Varadero as well as the small town of Santa Marta. The food was better than expected, bbq for lunch every day and good variety of food at the buffet. Really enjoyed the a la cartes, especially the Mexican. Obviously, the beach was excellent and the pools were the cleane [... read more]

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Tlwright85  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Absolutely loved it!

Absolutely loved it! It was clean and the service was amazing! Staff was really friendly and accommodating. Food at the a la carte restaurants were great. The buffet had a lot of variety but food quality was inconsistent. However, they did have items that were made fresh in front of you which was a plus. Pool and beach were awesome. Plan on staying there again.

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Private  - 

Verified Purchaser

Club Kawama: Average 3 Star Resort

I have travelled to many 3 star resorts in Cuba so I went to Club Kawama with reasonable expectations. The standard rooms are pretty rough, even by 3 star Cuban standards. The beach is beautiful though it could use a good clean up (plastic litter everywhere). The main pool is quite nice. There is a major flooding issue every night in front of the hotel. You will find it hard to leave the resort in the evening. The reception is another low point. They are quite rude and I am not sure that they ar [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: Very good resort

This was an amazing resort. Been to Cuba 5 times and I know a good resort versus one that is more rustic. If you are looking for luxary, keep going, Cuba is not your destination. Food was really good, bathrooms were the best I've ever seen. Pool could use a bit more TLC. I would go back.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Needs better food and service

This hotel needs better service for the rooms ,better food yes I know that's Cuba for you but honestly it was repeat on the food .music by the pool was very bad slow songs all day long you are in Cuba. Need Cuban music to get yourself in the mood .But the grounds where beautiful .

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Kelekins  - 

Verified Purchaser

Grand Memories Varadero: RELAXING VACATION

This is a beautiful resort and I would stay there again. The room was clean and beds were comfortably. The staff that I was around were nice and helpful....I really enjoy the quiet part of the resort! Beach was nice - I just didn't like that the free Catamaran wasn't free - it would have cost $20.00CUC to use to go see the fish by the reef for snorkeling.....I just wanted to go for a ride on the boat.....maybe a language barrier thing food was ok..... best part was breakfast!! suggestion -  [... read more]

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Private  - 

Verified Purchaser

Hotel Tuxpan: Very accomodating

This hotel was very inviting! We were served at the table, didnt have to stand in line to get drinks. Check in was super, we needed a main floor suite, as I have been using a cane lately, they were very accomodating. Was kind of tough getting around with the cane, as there are steps EVERYWHERE...but just took my time! Restaurant buffet had lots of food, you wont go hungry. Fast and pleasant service in the restaurant. The only downfall of this resort is that the bus is quite a distance to wa [... read more]

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Norm  - 

Verified Purchaser

Punta Peninsula Varadero: Great Holiday

Our holiday was fantastic everything was excellent. I would recomend this holiday to everyone. I liked that the rep. was available to answer any questions. The beach was amazing. The staff was great. I enjoyed the pool area.

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Private  - 

Verified Purchaser

Melia Las Antillas: Great resort

Had a fantastic time at this resort. Lots to do, great food, and great staff all made this a very memorable trip for me. I will be back to this resort i the near future. I would recommend this resort to anyone.

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Amazing resort

Very beautiful elegant clean resort. Friendly staff amazing food. Pools are clean. Beautiful landscape and the beach is gorgeous. Not overcrowded and excursions were so much fun. Lots of things to do

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Why did I pay for Royal Service

Got back Sat Dec 1st 2018. Resort was ok, but paid for Royal Service and there was no way to differentiate guests who paid from those who didn’t. Throughout stay several guests came over to our side, ate at our restaurant, used our bars and pool and beach, so question is why pay for upgrade when anyone can come over. Other issues I had were consistency. Main lobby bar was great, no matter what drink we ordered, it was great, but. Pina Colada at Royal Service Bar was undrinkable, strawberry  [... read more]

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Private  - 

Verified Purchaser

Playa Vista Azul: Quaint, newer resort

This resort was fairly new so rooms were clean, fresh and well maintained. The resort itself was compact which was a major factor in our choice since my mother has mobility issues. The buffet was very repetitive and somewhat disappointing. I have been to many resorts in Cuba and the food here was by far the worst. Their process for a la carte restaurants was first come, first served so you had to line up with no guarentee to get in. You could then reserve a later time. Did not like this pr [... read more]

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: People make this a 5 Star

Check in was a breeze and we were up graded to a suite from a junior suite, it was my husband and mine birthdays and we were also brought wine and cake. Both butlers, Abel and Josie were attentive but not overwhelming. They couldn't do enough for you. Beaches are well taken care of and the gentle taking care of the chairs always tried to accommodate everyone. They even brought drinks. Sanctuary beach bar always made sure everyone was looked after on a first come first serve basis. The people in  [... read more]

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Eddy  - 

Verified Purchaser

Hotel Los Cactus: Enjoyable resort

Great hotel Good food Grounds and rooms clean Good entertainment Alacarte needs improvement Furniture in rooms need fixing I will definitely return to this resort again The staff are absolutely amazing ! Very accommodating polite and gracious

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Private  - 

Verified Purchaser

Memories Jibacoa: Overall a good experience

First off I must say that the staff were great, our Sunwing rep was fantastic and the resort grounds were beautiful. Our room was dated but kept very clean. The beach is nice but has rocks in the water due to the close proximity to the reef. For those looking for a swimming beach, this isn't it. If you are a snorkeler then you will enjoy this beach. This is why I chose this resort. The food in the buffet wasn't good by my standards, but the International and Italian restaurants were good.  [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Iberostar Azul

Remember, Cuba is a third world country so when people complain, they aren't taking into consideration the circumstances of the people of Cuba. We had nothing but excellent service at the Iberostar. Yes, it was in need of repair and yes, it was very outdated but if you want to feel welcome and cared for, this is a great place to go.

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Blondie  - 

Verified Purchaser

Starfish Varadero: Spacious resort

It was my first time at starfish varadero resort. I really enjoyed the grounds being spacious and despite renovations going on I did not find it overly bothersome. The hotel is getting the attention it needs and it will look even better with time. Food is something I cherish in Cuba as the Cubans do their absolute best and i always enjoy the cuisine. Weather waa great and hotel service excellent. Will be visiting starfish again!

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Private  - 

Verified Purchaser

Memories Jibacoa: My all-time favourite resort

This resort was a favourite of my late husband’s, and we travelled there together five times. I have since been back twice and was greeted like family. The people there are the kindest, sweetest you will ever meet. The grounds are immaculate, their recovery after the hurricane of 2016 amazing. I hope to return again.

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Private  - 

Verified Purchaser

Palma Real: Good resort, walking distance to the city

Hotel rooms are very nice and clean, food is not much selection, pools are great, many people come back here multiple times, beach is just across the street and very nice. The best thing about this resort is that it’s walking distance to any bar or shopping. The most negative experience was when the resort run out of beer for two days.

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