Barcelo Maya Palace: A very lovely resort and setting

The good stuff...we stayed at the Palace and enjoyed premium class while there. There were 2 Alacarte's that we enjoyed as a large group (7 adults & 3 children). The French, Brasserie and the Italian, La Trattoria restaurants, both provided us with exceptional food and service. There is lots to keep the entire family busy, activities, swimming, snorkeling, including 3 resident sea turtles fronting the Palace. The suite we had 8605, had a great pool view, with a peak a boo patio opening, that vie [... read more]wed the beach. Things that could be better...the house wine. Both red & white are lower end wines. The Champagne is also on the low end of quality. The hard liqueur is good, however you must request top shelf or you will receive their standard supply. The resort could use some quick snack shacks near the beach...just to get a quick burger or hot dog...that's missing. So you have to go to a nearby restaurant if you want something to snack on and take out is not available. There is also no bar service on the beach. During our stay we did not encounter any problems regarding COVID protocol, everything seemed to be business as usual. Some of the servers did wear a mask, but most did not. Travelling to and from this resort is challenging, and can be frustrating as traffic jams are common and wait time is long.

Hyatt Vivid Cancun: Amazing all inclusive

New, and rooms with best views of ocean and golf course. Excellent reastraunts with steaks! The entertainment was lacking, and can be improved on. The room service was excellent, spa was excellent.

El Cid Granada: Dated hotel

El CID Granada is the first resort built by the El CID Group. It is dated and has some issues relating to its age (leaking taps, bathroom fan not working) but it was always kept clean and neat by staff. What the disappointing part was that “all-inclusive” is completely dependent on which of the resort chain you stay at. There were places Granada folks were not allowed to attend using the all-inclusive. The “good” restaurants must be booked a minimum of 24 hours prior and meals do  [... read more]not start until after 6 or 7 pm. The meals that were automatically included were ok. Not amazing but definitely tasty and there was some variety. This was not a true all inclusive type in regards to snacks and alcohol. Very difficult at times to get a simple beer in the afternoon. Each night there was a different stage show. These were very amateur but the actors were enthusiastic. All in all, I recommend if anyone wants to go “all inclusive” - the El Cid Resorts are lovely - just go to one of the newer ones.

Sunscape Cancun Resort and Spa: Wonderful resort for families

My suite was beautiful and large and extremely clean with a spacious bathroom Staff were wonderful! Food was very good especially the Italian restaurant and service was excellent with waiters very friendly with our baby Pool was too cold unfortunately On the plus side they had a pool playground and playroom for children which was good And an ice cream and candy store:) Beach was lovely nice white sand and not too crowded at this time Mid December

Blue Bay Grand Esmeralda: Blue Bay Resort

Public areas were clean, Public bathrooms not very clean on a daily schedule. Our room 5338 had mold on the patio door curtains, Patio door lock broken, used umbrella to secure door at night. Bathroom vanity glass was blacken by moisture and mold (needs replacing asap). The Bar and dinning Staff (Roberta) were always very helpful. Didn't like how the Hotel Staff (Verona) harassed us about VIP/ timeshare prior to our check-in and wanting us to setup an appointment to meet with them for the n [... read more]ext day.

Haven Riviera Cancun: OK BUT NOT GREAT

FIRST OUR ROOM WAS AS DESCRIBED. GREAT VIEW. OUR FIRST DISAPOINTMENT WAS THAT THE PROMISED SELECTION OF FRESH TROPICAL FRUITS AND BOTTLE OF MEZCAL WAS NOT IN THE ROOM AS DESCRIBED. THE GROUNDS WERE VERY WELL TAKEN CARE OF. EVERYONE (EXCEPT ONE FRONT DESK LADY) WAS VERY FRIENDLY AND HELPFUL. SERVERS IN THE BARS AND RESTAURANTS WERE VERY GOOD. POOLS WERE NOT HEATED AS DESCRIBED. ONLY THE MIDDLE POOL WAS HEATED AT ALL AND NOT MUCH REALLY. WE HAD A GREAT VIEW OF THE SWIM OUT ROOMS AND COULD SE [... read more]E NO ONE WAS USING THAT FEATURE - VERY COLD! OUR ROOM WAS WELL TAKEN CARE OF EXCEPT THEY DID NOT REPLACE ALL THE FACECLOTHS AND TOWELS EACH TIME. FOOD WAS PRETTY MUCH WHAT WE HAVE EXPERIENCED IN MEXICO - TOUGH STEAKS ETC. BUT THE STAFF WAS GREAT. OUR ELEVATOR DID NOT WORK FOR 3 DAYS.

Krystal Puerto Vallarta: good hotel

Food and most of services were good, beaches bars and pools are okay . Breakfast , Lunch and Dinner had many options and specially all service staff was excellent. Locations is very convenient and near to all needs.

Bahia Principe Explore Coba: Value for money

The hotel is good value for money. The beach is non-existent (rocky, shallow, cannot really swim; must have water shoes) but there are two pools, weather is good and you can do some excursions. There are shows in the evening (inside the hotel, as well as outside; the hotel could do a better job to advertise them). Breakfast is from 7-11, omelettes are good, pastries could be improved. The Japanese restaurant is good. Skip Italian. You can use other beaches and spend time in other connected hote [... read more]ls but cannot get food and drink there. The room is clean. The safe in the room cannot be locked, bring your own lock for your suitcase. Don't forget a bottle of sunscreen. They sell it in the hotel, but the cheapest is 20 USD. AC can be a bit strong. All in all, I had a good stay.

Delfin Beach Resort Puerto Vallarta: Perfect Location!

If your looking for a trip to see what "Authentic Mexico" is all about this is a great spot to stay! I went from Dec 8-15/22 and they have doing some great renovations that will make this hotel even better. The "tower" (8 floors) ocean view rooms are certainly the best ones their and well worth the money! Top notch restaurants, Cafes and Night Clubs all within a short walk.

Grand Decameron Complex Bucerias Trademark: Good hotel

An older hotel but well maintained. rooms are comfortable and pools are great for the whole family particularly children. The tennis courts have an uneven surface but playable. The food in the a la carte restaurants is good but the buffets is at best average. If the food was up graded it would be a great resort.

Paradise Village Puerto Vallarta: Amazing Resort

This resort was amazing! Check in was a breeze. Great food, drinks and service all around. The activities staff goes all out to keep everyone entertained and busy at one of the pools but if you prefer a little quiet time or like to read head over to the other pool that is quieter and more relaxing. The beach is nice and big and great for long walks. There were always loungers and palapas available any time of the day at the beach. The new Copan Sky Bar is a lovely addition to this resort. There  [... read more]is a beautiful view of both the ocean and marina from this rooftop bar. It is also close to a mall with many amenities to make your trip easier if there is anything you have forgotten or just need a break from the hot weather. We will be heading back to this resort in 2023!!

Sandos Playacar Beach Resort: very good resort for family with kids

The beach is amazing at Sandos Playacar, food was good, lots of drinks. What I didn't like was the entertainment, especially in the evening: the shows were scheduled at 9.30 pm. The room was big, with balcony.

Bahia Principe Explore Akumal: Not going back after 5 times.

Not the same since last visit in Dec 2019. Not going with Trip Central again. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxzzzzzzzxxxxxzzzzzzzzzzxxxxxxxxxxxx.xxxxxxxxxxxxzzzzzzzzzzzzz Zxxxxxxxxxxxxxxxxx. Xxxxxxxxxxxxxxxxxxxxx. xxxxxxxxxxxxxxxxxxxx. Xxxxxxxxxx. Xxxxxxx. Xxxxxx. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Melia Puerto Vallarta: Great Mexican resort

We had a great time at this resort. Antonio helped us with a small room issue right away and this made a huge difference. Alberto and Alfredo provided extra attention and wonderful smiles. There is plenty of space to lounge unless it's Sunday which opens to locals. It was nice to see the families enjoying themselves but it would be a good idea to add extra cleaning staff for the washrooms near the beach on Sundays. The Mexican food was delicious but the meat at the Italian restaurant was sub par [... read more]. The Christmas decorations and evening lighting along with covered walkways were a nice touch. A great location and easy to walk to the Marina. Fun trip!

El Cid Granada: 10 days in Mazatlan

We stayed at the El Cid Granada. Which is part of the El Cid Hotel network and 3 are close together,, Granada, Castilla, and El Moro. If you stay at one you can use some of the facilities of the other 2 (pools, beach bars, and some restaurants, not all). The fault I found with the Granada all inclusive plan, which we had, they only had 1 restaurant which was always open for breakfast(which was good), it changed to a pool bar snack place for lunch, then a reserve Argentinian steak place at night. [... read more] The only other restaurant we could go to for all inclusive dinner at night was across the street at the Castilla. Most All inclusive hotels we have ever stayed at had facilities where you could get all three meals at the same hotel so this was a disappointment which dropped my opinion of the hotel quite a bit. Also look out for persons pushing you to join their holiday club "time share". The staff were excellent and helped make the holiday experience enjoyable for my wife and I.

Riu Emerald Bay: Riu Emerald Bay Mazatlan

Beautiful resort, rooms with pool and ocean view rooms. Staff are very friendly and helpful. This Resort caters to all age groups. Never any problem finding loungers around pool or the beach. CON: Did not enjoy the food. Majority of tourists were Mexican, so food really was catered in their favour, which is fine if you enjoy that. Overall, an awesome resort.

Bahia Principe Explore Akumal: Service second to none!

Long awaited daddy and daughter trip Dec 5-12 2022 Maya Riviera, Mexico Can’t deny it, it was great! Service is great, food and top shelf drinks are amazing, people are nice, friendly and most importantly it’s likely been the best of Mya’s days in her near 14 years. If you stay at Behia tulum ask for Manuel, he is amazing and will go out of his way - ALWAYS! Even without tipping!!! If you know me you know I hate the cold and so at home I never swim and what’s worse is we h [... read more]ave a pool! That said I spent an hour in the ocean, was interesting and WARM!!!!! So much fun swimming with Mya lol! Our room overlooks what’s called the infinity pool. It’s called the Infinity pool because when you’re in this pool and look to the ocean you cannot see the boarder of the pool and all you see in the ocean indefinitely. The ocean is about 30 meters away, 24hr snack bar with booze less than a one min walk away and 24hr room service. Overall, a great trip and nothing the hotel won’t do to please a guest! I wanted to eat at the steakhouse but unfortunately it’s for adults only. They went above and beyond so Mya my child could enjoy the fiest, They brought the meal to our room and Mya had a steak too, thanks Behia Principe, will see you again in 4 months!

Riu Emerald Bay: Down hill

This our fourth time to Riu Emerald Bay and will probably be our last unless the price is way under 1000$. We where their pre covid and was a good resort, and this our first time going in Dec. Always went in the spring but this time of year there was way to many locals and was really busy food was all repetitive never used to be, starting to show its age abit as well

Breathless Riviera Cancun: Breathless riviera

Great rooms Good entertainment Food 3/5 disappointing Room service cold and disappointed Ocean not swimmable Location from airport good Drinks good Need to upgrade food and Conceirge useless Cost was expensive for 4 nights for non holiday time Been to cheaper and better resorts in Mexico with 5/5 food This is only for drinks and party

Grand Sirenis Riviera Maya: extremely amazing

extremely great management staff and the staf were amazing extremely clean grounds lovely beaches beautiful rooms super pools and amazing lazy river extremely great restaurants and buffets and and barbecue house on the beach