Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12074 Reviews)

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Unico 20 87 Hotel Riviera Maya: Unico, Mexico

We just returned from Unico in Mexico. Overall this was an excellent stay, the staff met us at the door upon arrival and handed us cool wet towels to refresh us, coming inside we were seated as staff members took our luggage to our room. We were given delicious drinks and briefly checked in with a few different staff members as well as our own personal contact Pascual who was our personal go to guy and checked in with us daily to ensure we were ok! The hotel its self spared no details, it was lu [... read more]

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Sher  - 

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Hyatt Vivid Playa Del Carmen: Loved the Hilton in Playa Del Carmen

I loved the Hilton in Playa Del Carmen. We stayed there the week of March 18TH, 2019. The room was spacious and clean. The service was great, The food was excellent with a lot of choices. I loved the location with 5th ave right outside the door.

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Dreams Tulum Resort and Spa: Wonderful experience!!

We loved everything about this hotel!! The food was fantastic the staff wonderful everything was " a pleasure". The rooms were clean and well stocked. The grounds were beautiful many trees and flowering plants, and the sounds of the birds , so enjoyable!!!

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Secrets Akumal Riviera Maya: Beautiful Resort

Secrets Akumal is a beautiful resort located in Tulum - Riviera Maya. Please note anybody interested, this is almost 1.5 hour away from Cancun Airport. Kindly, factor that in based on your flight schedule. We were at the resort last week for an early anniversary trip and had a great time. It feels like you are in a rainforest with lush green surroundings and birds chirping everywhere. Occasionally, we even spotted Iguana (Huge Garden Lizard). This was our third trip to Mexico and hands down n [... read more]

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Private  - 

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The Fives Beach Hotel and Residences Playa Del Carmen: The food!!!

The Fives Azul Beach Resort is THE place if you want to have delicious food. Every meal, with the exception of the buffet, was AMAZING. We didn't expect to have sushi in Mexico, but we visited the Oka restaurant twice because it was so good!! And the Italian restaurant was a 5-star too! and don't even get me started on the shrimp tacos at the beachside restaurant. Its also important to note the staff @ The Fives Azul were lovely and pleasant and always accommodating to our needs. The pools w [... read more]

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TravellingP's  - 

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Barcelo Maya Colonial: Quality Family time + Adventure = Goal Accomplished

From the moment we booked our trip until we returned, the trip central team and the resort ensured we were taken care of to achieve our goal = relaxation with a splash of adventure! Knowing we could ask rep any questions with confidence was invaluable. The resort breathtakingly clean and well maintained. The staff demonstrated that they cared repeatedly. The amenities were wonderful and kept our teenage kids moving and shaking when they wished or chilling when they needed it! The food  [... read more]

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Private  - 

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Grand Sunset Princess: Great Family Resort

This is our second trip back at the Grand Sunset Princess - March Break of 2018 and 2019! We loved the experience both times. The resort is immaculate, the service outstanding and this year there was a focus to keep the beach well groomed and sea weed free, which we all appreciated. Our kids, aged 4 and 6 also loved the nightly shows. We would highly recommend this resort.

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Private  - 

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Hotel Xcaret Mexico: A week in paradise

Beautiful modern and clean hotel. Excellent service and unbelievable food and drink options. Inclusive park access was an added bonus. Will certainly return at a later date and highly recommend to anyone looking for a 5* experience. Definitely worth the money!

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Jessica  - 

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The Fives Downtown Hotel: Amazing hotel, amazing service, amazing time!

Checked in to the BEAUTIFUL Five downtown and was blown away with the attention to detail and superior customer service. Didn’t do the all inclusive option because we really wanted to explore food options and didn’t know how good the hotel food was actually going to be... wrong move on our part. We should have had the all inclusive — The food was amazing! The service was some of the best I’ve experienced anywhere! Santiago was my favourite. So kind, warm and welcoming. Always wit [... read more]

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AmandaandJess  - 

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The Fives Downtown Hotel: So amazing! We can’t wait to go back!!

This was such an amazing place! We cannot believe how easy it was to book, travel and stay! We will definitely be using tripcentral next time we book flight and hotels! Thank you for making everything so easy!

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Gagne.pierreluc  - 

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Dreams Jade Resort and Spa: So clean you can eat off the floor

Every aspect of our experience was a 10/10. We felt very safe during our trip and the staff members were awesome! This was my girlfriend and my first trip out of canada/USA and we will definitely come back, that's a promise. Mucho garcias!!

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Private  - 

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Catalonia Playa Maroma: Advertised as 4.5-5.0 star, no way!

Everything, but for one very important thing, was outstanding. Our room was a complete disappointment. It seemed as if nothing had been done to rejuvenate it since its doors opened. I think it was clean, but was distracted by needing to jump into the middle of the bed to avoid sliding off the waterfall edge. The hotel staff could only offer one solution and that was to move us the following day to their sister resort, Catalonia Riviera Maya Puerto Adventuros (with a number of comps). It was [... read more]

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Erin27  - 

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Secrets Akumal Riviera Maya: Paradise

The Secrets Akumal was absolute paradise. We visited in mid March. The resort has incredible service, with a very dedicated and friendly staff. The rooms are extremely clean and beautifully decorated. The grounds are gorgeous, with very lush trees and plants throughout. There are three pools which are all very well maintained. The beach is gorgeous, and the staff keeps it clear of seaweed. There is snorkel gear available all day, and if you go early in the morning you can watch the turtles feed  [... read more]

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Private  - 

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Sandos Caracol Nature Resort and Water Park: Excellent resort

Lots of activities included. Different restaurants, very nice food. Very good service. The beach is kind of rocky, but bring the appropriate shoes so you can enjoy. Anyways, there are many other things to enjoy your time there.

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Kristi12  - 

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Ocean Riviera Paradise: The Perfect Resort!

Where to begin! From the day we arrived it was paradise. The employees were always kind and helpful and would go out of their way to make your stay as excellent as possible. One fellow in particular, Marcello, who is a drink server on the beach was about the hardest working person I've ever met! He was so amazing! Luis in the Amarento Buffet was also always accommodating and even organized special beer pairings with dinners made especially for us by the phenomenal chef Roberto. The food in the b [... read more]

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Private  - 

Verified Purchaser

Catalonia Playa Maroma: Disappointing and then average

We booked at the Catalonia Maroma. We were extremely disappointed with our room. It was old and grimy, dirty curtains, tiny bathroom, dingy, mattresses very old. We paid for the upgrade which cost us an additional220.00 and they had no upgraded rooms so we had to move resorts to the Catalonia Maya. The grounds were nice and the beach beautiful however, no palapa or palm trees for shade. The staff were very friendly. At the riviera the room was nice and staff very friendly. Resort was clean and f [... read more]

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Private  - 

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Bahia Principe Explore Tulum: Beautiful Bahía principe

This resort is very grand, the lobby and grounds are spectacular. We found that the service was professionally carried out by pleasant employees. The swimming pools are kept immaculate with no shortage of lounge chairs palapas and towels for comfort. We were delighted to be so close to the beach when we didn’t want to be by the pools. There was an amazing variety of cocktails available at the bar and a 24 hour snack bar by the beach which had a delicious assortment of foods as well as drinks [... read more]

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Private  - 

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Grand Riviera Princess: Incredible Resort

We just got back from 9 days at the Grand Riviera Princess. What a wonderful experience. This is our second trip in five years and we were thrilled to find the resort in excellent condition still. The pools are beautiful and there are party pool, quiet pools, swim up bars, a pirate ship pool for kids. There is a beautiful beach and the hotel does a great job keeping on top of the seaweed. The water is warm and there are many available loungers and bars and games to be played on the beach. Our ro [... read more]

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Private  - 

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Grand Sirenis Riviera Maya: Amazing holiday!

This was our family’s first time at an all inclusive & we absolutely loved it! There are so many amenities for families & kids of all ages. You can be as relaxed or as active as you want! The resort & location is beautiful. Amazing holiday!

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Private  - 

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Grand Palladium Kantenah: Good resort

Overall experience was good. Cleanliness, staff and facility maintenance was in good shape. Need to include more of Vegetarian food as most of the vegetarian food has some sort of meat/fish in it so hard to find vegetarian food without meat. We had to request to Chef to cook food for us and they were friendly enough to make food for our choices but missing some spices to make it more tastier.

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