Barcelo Maya Palace: Fantastic Beach!

Beach/ocean is fantastic complete with sea turtles! Pools are clean and food is great. Water slide area has a lifeguard too. Recommend the dolphin experience, although the dolphin pool was dirtier than I expected. Pro tip: bring plastic plates so you can take food from the buffet to go! They don’t have take out boxes.

Sandos Caracol Nature Resort and Water Park: decent resort

We liked our family superior room in block 38. The balcony view right to the jungle. The room also centrally located close to everything. The food overall is above average, we liked the restaurant Riviera and Japanese. We liked less the Italian one. In the buffet you can always find something you like, unfortunately its food is not enough hot/warm in general. My son and myself found the big water slides little bit dangerous as in few of them I felt I can be rejected outside of them in the end o [... read more]f the parkour. So, we used mostly the small ones. The surroundings are amazing, in the middle of a tropical jungle, where you can see all sort of animals. Also we walked a lot to see around. I did not like the beach as it's rocky ans hard to get in, we mostly used the pool. Overall we liked our one week stay.

Grand Sunset Princess: I got horrible food poison from Teppayaki (the cook didn't cook the food well) on the last night that I collapsed at the airport which went to emergency at hospital.

I almost died and fainted on the airport floor with the horrible food poisoning from the hotel teppanyaki fish. The airline won't allow me to fly unless I get an emergency doctor's approval to fly which cost me money for medical bills, hotel, taxi, medicine etc. The airport to the hotel, the taxi driver charged us $62 usd but from the hotel to the airport was only $23 usd. The overall resort is pretty good and this was my second visit to this resort. Very impressed with how clean they are a [... read more]nd the food at the buffet was fresh and good overall.

Secrets Maroma Beach Riviera Cancun: Really nice resort

After going to Secrets Huatulco and Los Cabos for the last number of years, we decided to try Maroma. It’s a great resort with really nice rooms and a great beach and pool area. The drink service around the pool was second to none. Restaurants were the same as other Secrets resorts. Annoying to have to line up and give room numbers every time. Spa was good, massages were great. The aqua-therapy was not worth it.

Sandos Caracol Nature Resort and Water Park: Sandos Caracol review

The deluxe room was very very basic. It was clean. Coffee maker did not work, used the water machine to make tea, no stir sticks and other basic items provided. The balcony was very very small and could barely sit on it “I am a tiny slim 5ft”. Cleaning was efficient and well done. The food was pretty bad (I am not a person who cares much about food) so basic survival was buying a bag of chips for $7.50 US dollar. Most restaurants had a very very long line up so was not really feas [... read more]ible, ended up eating dinner early around 3pm and managed to find something reasonable. The staff were great! Ended up spending a lot of time at the sister resort in Playacar, a huge difference! Beach wise the smell of waste the first day was so bad could not be tolerated. Really enjoyed the souvenir and massage place up the beach outside of the resort

Sandos Caracol Nature Resort and Water Park: Disappointing

We booked a year out from our trip and at that point the reviews were very good. The food is bad and it is very hard to book a restaurant. I asked the front desk for help and they pointed me to guest services. Guest services just wants to sell time shares and said they couldn't help with restaurant bookings. I later found out that if you listen to their pitch that they will explain that you have to wait in line unless you are royal elite. Someone who was royal elite said that they didn't get the [... read more] perk of booking restaurants. Also the line for check-in was terrible, about an hour wait and from what others said, our wait was minimal. There was also often long lineups for the buffet most days. The buffet does not change its menu at all. We were there for every meal because we had young kids and hated the food. I'm not picky either. This is the first time that I have loved a buffet in Mexico. The positives were that the waterpark is great for kids and the cenote is very nice.

Riu Palace Peninsula: Amazing

How do I start we’ll arrive at this amazing hotel was so welcoming the staff was incredibly friendly and attentive to our needs our week was super fun food wow so delicious we heard a lot of negative before traveling but was all wrong I would return to back to the riu palace peninsula without a question is way over the top we got a upgrade without asking 💯💯💯💯💯💯💯💫💫💫💫💫💫💫💫

Bahia Principe Explore Coba: Very good resort

I would give 4 star. Excellent restaurants, very good services by restautant staff. In buffet, vegetarian dishes is set right besides non-veg. and serving spoons are also shared. difficult for peoples with dietary restrictions. They should make a separate section for veggie

Iberostar Selection Paraiso Lindo: Resort was beautiful

The hotel itself is beautiful, nice staff but there was lots that they did not try to overcome. Our fridges were only stocked the second day as we tipped but when we didn't tip again they did not restock. For 4 straight days the fire alarm was going off hourly and no one was coming to resolve the issue. It began on Sunday Dec 4th, 2022 and did so until Thursday December 8th, 2022. It would go off at all hours of the day and night. No staff came to check in case if fire or let us know there were  [... read more]no issues. Hard to enjoy yourself when an alarm is screaming for hours with no resolve. Anytime it would go off I would go check just in case it would be a fire or had to evacuate. When I advised the concierge they would tell us there was nothing they can do or would act all confused having no information. Paying all that money to not be able to relax was a very bad experience for my family and I. The staff came in and left champagne for us but left the door open, anyone could of just walked right in. Would I not recommend this hotel to anyone and we will not be returning.

Catalonia Riviera Maya: Catalonia Riviera Maya-

We have just returned from the above hotel and a week stay, we have been to this resort about 10 years ago and found many upgrades, from the rooms, the healthy fruit, veggie bar Maloo. We did notice the variation in level of service in what package you purchased that was different than 10 years ago. The incorporation in the use of technology as tremendously changed and for me caused some stress (not strong with tec) but was able to adapt and the staff were great to help without using tec.( I fee [... read more]l all driven due to covid) Booking restaurants though the app, knowing your transportation back to the airport you need a device to review this information to not miss your flight. Meals at the restaurant were good but preferred the buffett as there are many options. Many drink options and never felt like I was missing out. The crepes hut was great! Going to this resort we knew there are not the mile long beaches and still enjoyed the overall look and beach area.

Decameron La Marina: Enjoyable

The Decameron hotels have expanded to three properties in Rincon. Nice that you can use all three as you wander about that long beach. Very Mexican, and not your typical westernized all inclusive, which is either good or not, depending on your perspective. This trip marks our tenth visit to the Decameron in Rincon. The people in general and the staff at the hotel are incredibly friendly and helpful keep going back.

Krystal Cancun: Fair

It was so good so bad, the best things that Italian Restaurant, The main buffet lunch and dinner awful, Japanese restaurant fair, Reception too crowded and there is no space even for standing,room so so, Bars, the best one in a middle of hotel, the worrh one beside the pool,room furnish and dacility little bit old.

Moon Palace Cancun: Not impressed for a 5 star

Resort is great, lots of food options, pools are nice. However rooms are dated and small, no sound proofing, you can clearly hear people walking past at night. I had to complain twice about loud drunk groups of people. I would stay at the Grand Moon palace, a newer hotel, rooms are spacious and modern.

Margaritaville Island Reserve Riviera Cancun: MARGARITAVILLE ISLAND RESERVE, CANCUN

Our experiences at this resort (first visit) was exceptional. The staff were amazing... Especially Diora (events coordinator) and the poolside DJ was so friendly (we played some very eclectic music together) and were a hit with the bar crowd. The food was very good. we were surprised at how long and hard the landscaping crew spent keeping the beach clean and (somewhat) free of seaweed. Our butler, Ericka, was exceptional and meet our every need, including getting me a personal cushion for my poo [... read more]l lounger. Will definitely return to this resort.

Majestic Elegance Costa Mujeres: Love this resort

Everything about this resort was excellent, food, staff, beach, entertainment. Love the majestic chain! Staff go out of their way to make you happy. Resort is very well laid out, everything is in walking distance. Will be back for a third time next year!

Grand Decameron Complex Bucerias Trademark: Mexico family vacation.

I would like to take this time to thank Heather Felice of Trip Central , for her help in arranging our family vacation in March 2023. Heather has been very prompt with her service and has gone out of her way to speak with the other family members in obtaining their information required for this trip. I have been planning my vacations with Heather for a few yrs now and have always been pleased. She is the true meaning of her trade Travel Agent. I have recommended her to others as she has alwa [... read more]ys meet our needs.

Riu Emerald Bay: Good enough getaway

This is a massive hotel with 1000 rooms so there are lots of people everywhere. Deck chairs are all crammed together. Lineups in buffets are basically always there. There is no "true" al a carte - this was disappointing. Even the al a carte has buffet sections. The food was ok but not great. We prefer quiet sit-down meals for dinner so we went off the resort for 4 nights for our own dinners. The elevators are absolutely awful. They take forever and they're tiny - sometimes waiting 15+ minutes as [... read more] they pass by your floor already full. They did do a good job with check-in when our entire flight basically showed up at the same resort. LOTS of children at this resort as they have all the great amenities for them. There are 2 different adults-only pools though and the in-water loungers were a great way to relax in the sun. Cali (spelling?) in the adult's pool was the highlight! He was fun and loved mixing new drinks. Don't think we'd be back mostly because it's just too big and too busy for our liking.

Binniguenda Huatulco: Amazing Resort!

When we left this hotel last March 2022, we knew we would be back. This time we visited for 2 weeks instead of 1 and we're so glad we did. The hotel is fabulous. We spent time on the grounds and at the Beach Club Niru everyday (when not on an out trip). It was relaxing, the food was great and we love the staff. Highly recommend this hotel for a vacation destination.

Riu Palace Cabo San Lucas: A Little Bit of a Tired Resort but Super Friendly Staff

We were a family of 6 adults, 4 hadn't been to Riu Palace before but my husband and I have visited the resort a couple times, this being our 4th visit. Unfortunately, our previous visits were not acknowledged upon arrival. The resort is nice and has amazing views, probably one of the prettiest resorts we have ever visited. However, the rooms are a little tired, our pillows were at least 5 years old (lumpy and hard), the sinks in our bathroom were both cracked, the sofas were a bit worn, etc.  [... read more] Luckily we weren't in our rooms much and the pools and surrounding areas are beautiful. This resort is not good if you have mobility issues since you need to walk a lot and there's lots of stairs, even just to get to the bathroom from one of the restaurants one needs to go down a hall and down a set of stairs. The restaurants don't need to be booked in advance, but be sure to check in about 45 min's before you want to eat to see how backed up they are. They will give you a buzzer to call you back when ready. The restaurants could use an upgrade in menus and food quality. The buffet is super and has a ton of choices for all meals. One thing this hotel has going for it is its wonderful staff. They are very friendly and willing to go above and beyond.

Bahia Principe Explore Coba: Great first experience

Great place to take your kids. My daughter loved the kids camp activities. Every day was filled with joy and peace of mind. Evening activities were very delightful. Food offered in the buffet caters to vegetarians, so this was big plus. Easy access to the Ocean and beach was great.