Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Hillbillyette  - 

Verified Purchaser

Sol Turquesa Beach: Welcoming Experience

The rooms were clean, the staff were helpful and always pleasant. Since I understand that this was recently taken over, I hope to go back and see what improvements are made, since I found it a nice place to stay. There were things to see and the reason I went was to unwind and relax and that is exactly what I got to do. I felt safe and secure, I never worried about wondering the resort day or night, there was always a security person around or a smiling face to assist you. It is off the beaten p [... read more]

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Brandonsharpe4  - 

Verified Purchaser

Grand Memories Varadero: Amazing time

We had a great trip everything was perfect hotel was amazing and all the people were super nice the beach was just awsome service was really good I enjoyed all the food I have nothing. Bad to say about it it was so good I would go back tomorrow if I could

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Fred and Lois  - 

Verified Purchaser

Sol Turquesa Beach: Enjoyed our time there

Grounds well kept, rooms clean and spacious, meals good, public washroom near the beach not that clean, large beach but not that good for swimming and weedy at times making walking the length of the beach not that easy, great pool areas. Procedure booking theme restaurants needs to be improved. Staff really excellent.

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Rika  - 

Verified Purchaser

Riu Santa Fe: Good

The resort was very clean, but there was no waiters around the pool to take your drink borders.There was a lot of flys at the indoor restaurants and at the pools, we covered our food with napkins and our drinks with a napkin as well as a hair elastic. we had a great time... And would definiatly go again!

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Annafex  - 

Verified Purchaser

Riu Palace Mexico: Beautiful Resort - Medium Food

The resort was beautiful. The beach was gorgeous. There was a fair amount of cigarette buds on the beach which was pretty gross, and a bit of garbage too from people not cleaning up after themselves. I didnt like our room very much, only because it was right beside the theater so on the night we went to bed early, we couldn't sleep cause there was constantly loud music. The room was also very moist. Clothes that were dry, became damp and nothing every dried unless you put it outside. The food wa [... read more]

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Kingston Resident  - 

Verified Purchaser

Riu Tequila: Good value resort with some limitations.

Clean, efficient resort with charming Mexican decor. It has great food, attentive staff and good overall value. It is co-located with a few other Riu resorts where you have limited use of facilities. The pool area is somewhat small and not very deep but is fine if you just want to cool down after lounging in the sun for a while. The beach is probably 400 to 500 metres away, which means a hike of 10 mins or more. This was a bit of a stretch for senior citizens like ourselves. Although, there is a [... read more]

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Taffy  - 

Verified Purchaser

Riu Vallarta: Very good resort

The food was extremely good and it was a very clean resort. The staff was friendly and we especially enjoyed the entertainment in the lobby area at night. The a la carte restaurant Sir George was very good. The restaurant The Flamingo was lovely for lunch and the fish was delicious.

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Doug and Nori  - 

Verified Purchaser

Riu Ocho Rios: Best Holiday ever

This is an amazing resort. We stayed in the adult only section with a small room upgrade. The room itself was superior. Maid service and cleanliness were perfect. The food at this resort is also above average. The amenities, beach, and services were also excellent. We used Sunwing. Its local rep, Sandra, was very professional and her recommendations for excursions were right on. We had a great time. By way of criticisms, we would only say that the evening shows were very amateurish (if you reall [... read more]

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Angela Slim  - 

Verified Purchaser

Riu Santa Fe: Really good overall resort!

This was a beautiful hotel and amazingly clean complex. Food was good. It was easy to book into the a-la-cartes and worth it! The buffet was also a lovely dining experience with linen service, hot food stations and a chocolate fondue. Alcohol was superior and the stocked fridge was a nice touch. Weather was a touch unpredictable and cool but that is january in Mexico! If there was something lacking it was the evening entertainment....started too late and was cheesy. Perhaps something earlier? A  [... read more]

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Mark Vailaincourt  - 

Verified Purchaser

Riu Negril: Had a very awesome time.

Everything was excellent.People were friendly, food was great, sand on beach was beautiful. I have already recommended it to co-workers and friends and they will be booking a trip there by months end. Thanks again for making our trip a memorable one.

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Tequila Fan  - 

Verified Purchaser

Riu Tequila: Our preferred RIU resort in Maya Rivera

The RIU Tequila is one of several RIU resorts in the area and while it is not the most grandiose compared to others, at least if feels like you are still in Mexico. The Tequila was exceptionally clean, the staff very friendly, the food excellent and the pool area with adjoining dining very nice. It is a good value also as you pay a bit less because it is a 5 minute walk to the beach or 2 minutes by shuttle but no big deal. We also liked that there were guest privileges at 2 beachfront RIU resort [... read more]

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Mr Ken  - 

Verified Purchaser

Riu Emerald Bay: Nice Place

Riu Emerald in Mazatland was a great resort lot of guest but they were able to provide lots of pool chairs towels good food and drinks The beach was very nice the swimming in the ocean was a little rough but the unheated pool was refreshing I would go back again

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Monica singh  - 

Verified Purchaser

Riu Palace Las Americas: Nice clean friendly resort

clean,well arranged,user friendly.One negative point was that there was no exhaust fan in our washroom .Also , the bed mattress was not up to standard for this hotel .Food and beverage service was generous and excellent .

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Whodeany  - 

Verified Purchaser

Riu Guanacaste: Amazing Guanacaste

The Riu Guanacaste was an amazing resort! The people there are friendly and it's nice that most of them can speak English so that communication is not an issue. The rooms are clean and the excursions that you can go on in this region are beautiful!

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Michelleleft  - 

Verified Purchaser

Riu Emerald Bay: Clean Resort, Good Location

The rooms and grounds were nice and clean! Beautiful hotel. The entertainment wasn't as good as we'd hoped and the grounds weren't very lush, but it's because it seems they've put their money into the food and staff. It was mostly Mexican's vacationing there, so lots of families running around, but still some nice adults areas and a great swim up bar. It's not really a party resort, although there is a disco which we danced at a couple nights. We really relaxed more than anything on the beach du [... read more]

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Moohaboy  - 

Verified Purchaser

Riu Palace Aruba: Amazing with a couple of glitches.

We are very happy with our choice of resort. The location was the best. The rooms clean and service very good. Just 2 things need improvement for us. 1. more washrooms at the pool area 2. better food for all the restaurants especially the buffet. We are told that the company plans to renovate the rooms and yes they could use an update but they were fine for our vacation. The resort looks the grandest on the Palm Beach.

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Jhaidari  - 

Verified Purchaser

Riu Palace Paradise Island: Amazing Resort...

The food is 5 out of 5, cannot get better food. The buffet dinners beat most other resorts A LA CARTE.... The beach was beautiful and the rooms were good. Each room had its own drink dispensers so if the bar was full, you had in room options. The staff was nice as well.. We had no water for 2 nights from midnight to 8am; by morning they got it working again. Right next to Atlantis resort so that is a huge positive for many reasons.

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TTuck  - 

Verified Purchaser

Riu Palace Paradise Island: Great Time

Food was excellent, staff was very friendly and helpful. They never expected tips. Everything was great. There wasn't much nightlife there but you can just walk over to Atlantis next door for that which was very convenient.

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Matt  - 

Verified Purchaser

Riu Palace Peninsula: Nice Resort

Excellent resort. Food and accomadation were absolutely magnificent. Night life and interaction with other guests were limited. The Rui next door met that need. It is a really good base to branch out of. Town is close.

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Stief  - 

Verified Purchaser

Riu Lupita: Nice facility. Great people!

The resort was nice although may need some updating. The people working at the resort were all amazing. We had some health issues with our son and everyone was amazing in supporting us. They all went well above what was expected to help out wherever possible. The dive instructors were friendly ad lots of fun. The management staff was approachable and helped us immensely. The pool area was not as nice as some resorts we've been to (Need a swim up pool bar), but the beach was incredible. The  [... read more]

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