Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12026 Reviews)

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Private  - 

Verified Purchaser

Catalonia Riviera Maya: Great resort!

I stayed at the Catalonia Riviera Maya from March 1 to March 8, 2019. Overall, it was a very good stay. Here are the pros and cons: Room - The room was great, clean with lots of storage and a comfortable bed. There were problems with the toilet which were fixed on the second try. The sink stopper wouldn't stay open and it drained very slowly, but I never asked to have it fixed. Food - It was an interesting mix of food. There was some very good food and some really not very good food. Overa [... read more]

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Private  - 

Verified Purchaser

El Dorado Seaside Palms: Nice Hotel but Too many mosquitos

Hotel was nice, swim up suite is great with pool bars you can swim/walk to .Rooms are nice, but loud air conditioners and bar fridge Concierge services, but they don't do to much... talk a good plan, to no effect A Lot of un-maintained palms, so be careful of falling fronds and coconuts. Water at beach is only a couple of feet, so if you like sitting instead of swimming, you will like this restaurants where OK, nothing to special and Mexican should be sooo much better in Mexico, poor service [... read more]

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Connie B  - 

Verified Purchaser

Bahia Principe Explore Tulum: Wonderful resort

This was our third stay at this resort. It offers all sorts of day trips off the resort if you wish to do so. Has assortment of activities on the resort offered also. The cafeteria always had assortment of foods to choose from, something to the likings to everyone. Room was always clean and equipped with clean towels/ facecloths. No complaints

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Amazing Resort

Exceptionally clean resort. The staff are responsive and courteous. We had a great time. It is a large resort so doesn't seem crowded at all. The excursions that are available provide something for everyone. I will gladly return.

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Bouddha14  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Amazing resort for family

We were 2 family of 4 and really enjoy it. I would probably not go there if i was looking for an adult/couple getaway. Kids really enjoy the aqua parc and main pool. Beach was rocky but we knew it so we brought some shoes for it. There was alot of activities and the kids liked the zumba on the beach. Thumbs up to Gisele and Ricardo. Also Azael at the pool bar. Funny guy. Found food really good compare to a few resort that we did in Mexico. Los lirios (steak house) was really good. Th [... read more]

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Corinne  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Eco resort

Too big, lots and lots of waking to get anywhere, staff couldn’t keep up to demands of all the guests, pool was filthy too many people in a little pool, no beach. Lineups for food out the door and around the corner... wouldn’t give American change when u bought something always felt like you were being scammed. Neat concept but a real let down.

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Watermelonie  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Amazing resort

Fabulous resort, grounds were gorgeous and very well maintained, staff were always friendly, helpful and hard working, the food in the buffets was good- lots of selection, we really enjoyed the a la carte options with the Japanese being our favourite- a fun interactive show with amazing food!! The pool was gorgeous, a winding pool with lots of areas to relax or be entertained- it never felt crowded . The beach was beautiful with lots of chairs and hammocks.We had an amazing vacation and would go [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Great Vacation

Hotel was good but the beds are are very hard and there is a lot of walking and you need to book your restaurants as soon as you get there or there won’t be any available (but when you go to the a la carts they are less than half full so not sure why they make it so hard to book them). It is a 2 hour ride to the resort from the airport the beach is full of seaweed

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Private  - 

Verified Purchaser

Breathless Riviera Cancun: Fantastic Vacation

This resort was absolutely gorgeous. This fairly new resort is flawless. The room was the prettiest room that we have ever stayed in. The huge glass shower is very luxurious and the iPad to run the room is unique. The food was delicious, beautifully presented, and served by very attentive waiters. We were impressed with the fact that every restaurant greeter asked if anyone in our party had allergies. We were in the Exhale club which I highly recommend. All staff went out of their way to make o [... read more]

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ANNIE  - 

Verified Purchaser

Catalonia Yucatan: AMAZEING TRIP

THE HOTEL WAS NICE FOOD WAS GREAT BARTENDERS WERE AWESOME THE SERVERS WERE PERFECT AND BEST OF ALL IT WAS NICE TO TAKE A HOLIDAY WITH MY HUSBAND IT WAS OUR FIRST HOLIDAY TOGATHER IN 10 YEARS SO FOR MY IT WAS AMAZEING FOR BOTH OFF US THANKS SO MUCH . ANNAMARIE MOSHER

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Not a ‘LUXURY’ hotel

The room/bathroom very dated, in need of major updating. Unable to swim at the beach as the water is just at waist level. - many thanks to Esther Fitz at the front desk. Very nice staff, always smiling and working hard. Grounds very well kept This is definitely not a “Luxury” nor a “five stars” hotel.

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Ken & Vickey  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Great Resort, Super Service, Terrific Food-Couldn't Find Anything Negative

This resort has got it all. It's a big resort, which we don't normally like but the layout provides areas for any type of vacation you are looking for. We decided on the privilege package which I would recommend. For the extra charge you get a lobster daily, 4 premium bottles of alcohol in your room (of your choice), no standing in long lines to reserve your a la carts, a pool/beach bed reserved in your name, the concierge takes care of any requests, etc.). The service is terrific, all the staf [... read more]

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Bitzi  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Good time in a beautiful resort

This was our first stay at an Iberostar property. We stayed at Paraiso Beach which shares facilities with Iberostar Del Mar and combined it is a relatively large resort. First the staff working in the resort is doing an excellent job in almost all areas. We found they were very friendly and always with a smile. The facilities, lobbies, grounds, restaurants and rooms are well maintained and very clean. Check in was not the best. I am not sure if most of the staff was on training. It was a lot  [... read more]

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Great resort

The resort was lovely with the staff being so friendly and helpful. Food was good, facilities were clean, only downside was the seaweed on the beach but they can’t control Mother Nature! Had a lovely stay.

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Private  - 

Verified Purchaser

Wyndham Alltra Playa del Carmen: Amazing Vacation

We recently stayed at Panama Jack in Playa del Carmen and I have to say it was a great vacation. I love this resort, it's just the right size - easy access to the beach and the city. The staff are exceptional always greeting you with a smile and a hello. It was amazing that even if you did not give a tip the service was always the same. Our hostess in the dining room each morning (Feb 24-Mar 3) is one the best I have met, wish I could remember her name. She was always helpful and accommodating.  [... read more]

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Michelle  - 

Verified Purchaser

Catalonia Royal Tulum: Beautiful!

The adult only resort was perfect and the staff were wonderful and extremely helpful. The rooms did not have views of the beach but the trees and animals made more than up for it. I highly recommend this resort to anyone looking for either a trip with some froends or a romantique getaway.

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Private  - 

Verified Purchaser

Iberostar Waves Quetzal: Iberostar quetzal,Mayan Riveria

Georgeous property! Free form pool was great ; site is shared by IBEROSTAR Tuscan . Get up by 7:00 am if you want a longer ! Pool side entertainment exuberant! Beach is nice but waves very rough . Staff excellent! Rooms spacious and always kept tidy by staff . Evening entertainment is typical . Walkways are slate with cement in between, making it uneven and difficult for seniors . Enjoyed the Howler Monkey antics. Food, lots of variety , good quality . A la carte’s underwhelming .  [... read more]

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Private  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Exceeded Expectations

When reading some other guest reviews prior to our visit, my expectations had been lowered. I've since concluded that many of these reviewers may simply have been seeking levels of perfection that did not match the price range of what they were paying. We travelled with grandchildren and found the resort well suited to the interests of children with all the animals and nature as well as wading pools, play centre, water park and beach experiences. After departure of the wee ones, we upgraded t [... read more]

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Ryan77  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Amazing resort

Great resort for kids, with tons of activities to do. Jade River snorkel was amazing, kids club is a great place for the kids with tons of activities for them. If you like a resort with a beach, and ocean to swin in, this place is not for you. Not much of an area to swim in. Definitely bring water does. Pools were large, but busy. Water park was awesome for the kids. 55 inches in height is required for the large water slides, and for the medium size water slides you must be under 55 inch [... read more]

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Debralynn  - 

Verified Purchaser

El Dorado Seaside Suites: 5 STAR RESORT

Room was fabulous! King size bed was sooooo comfortable and resort offered a 'pillow bar' which I greatly appreciated. Huge bathroom with large jacuzzi. Swim out pool off the balcony was really neat concept but water was cold. The building, grounds were immaculate. Food was GOURMET. Best food I have ever eaten at a resort. Love the 10 different restaurants on the property and adjacent resort. Lounge chairs and lounging beds extremely comfortable. A new cover for the chairs and beds were [... read more]

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