Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

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Rick 123  - 

Verified Purchaser

Valentin Perla Blanca: Beautiful resort!!

This hotel is beautiful!! The beach was the best that I ever seen and I've been to many resort!!! The food was good for Cuba!! I would definitely suggest you go as a privilege guess. Better view, nicer seating at the beach, cushion for your chair.

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Higgy740  - 

Verified Purchaser

Melia Cayo Santa Maria: wonderful resort with fantastic staff!!!

Although I haven't been to many resorts I did enjoy my time here. The people were so friendly and always trying to accommodate you. The grounds were beautiful although the paths and walkways were a little dark at night. The food at the buffet was good but the a LA cart restaurants were nothing special for food choices. The beach was amazing & my favorite place of the whole resort. The white sand, warm clear turquoise water, and never a problem to find a beach chair!! The pool was equally good bu [... read more]

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Kevin 54 retired  - 

Verified Purchaser

Melia Las Dunas: Fantastic resort

Beautiful, breath taken amazing,you must see this resort to believe it . Service is great,friendly and eager to please. The food in the buffets and a la cart is world class,much better and healthier than I eat at home. The beaches are so beautiful you forget that there are magnificent pool just feet away from your room. During our 5 th visit to this resort my wife and I decided two weeks just wasn't enough for this winter,so we decided to return for another two weeks a month latter, jan. And Mar [... read more]

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Nanny Jo JO  - 

Verified Purchaser

Melia Cayo Santa Maria: Disappointing - this is not a 4 star hotel!

The best thing about Cuba has always been the people! The staff at the hotel were very friendly and helpful without exception. Amazing people! I was very disappointed with the hotel overall. We arrived late ( 4 am) due to bad weather at home and were not able to even brush our teeth as there was no drinking water in the room. Two calls to the front desk yielded nothing. In the morning I noticed that I had slept in used sheets - the chamber maid fixed this problem immediately.We used the same bee [... read more]

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Relaxer  - 

Verified Purchaser

Melia Las Dunas: No surprises - Expectations met

This was the second time at this resort, for the price this resort exceeded our expectations. The rooms were a little worn down then the last time we were there. That being said the rooms beds and sheets were clean and well stocked with water and supplies. We enjoyed our stay and would return. The food quality and selection at this resort was great. you could always find something to eat. Staff were friendly and service was good. We spent most of our time on the beech, which is simply amazing in [... read more]

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MaggieB  - 

Verified Purchaser

Melia Las Dunas: Amazing resort

This was our first time at this particular part of Cuba and we really enjoyed our stay at the Melia Las Dunas. It is an amazing resort with the beautiful grounds and colourful gardens. Loved the adult section and stayed in room 4413 ground floor which overlooked the adult pool but had no particular view because of the bushes and garden growth but great because of its privacy and quietness. Room excellent size with dressing area, sink area and separate bathroom area. It had king size bed and sofa [... read more]

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Susanceaton  - 

Verified Purchaser

Valentin Perla Blanca: loved it

We stayed here March 6th- 13th with a group of 13... we all loved it! Exchanged our money at the airport and the bus ride was fun.. our tour guide was so funny. Check in was quick, we requested to change our room and they were happy to help once a room opened up! Food was ok could always find something! The beach was amazing.. nicest sand ever! We brought our own towels but we were provided with some in our room and got the new ones when we asked for them! Pool bar was great to hang out at.. sho [... read more]

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Anniej68  - 

Verified Purchaser

Playa Cayo Santa Maria: Such a pleasant surprise!

Going to Cuba for the first time, we had heard it all-the food is awful being the main complaint. We decided that if you were hungry at this resort, then there must be something wrong with you. There was so much to choose from in the buffet for all meals. And yes there were line ups but how else can you serve hundreds of people at the same time? Rooms were comfortable and spacious. Nice walk in shower which always had hot water. And there is nothing we can say to describe the beach! Glorious whi [... read more]

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Family  - 

Verified Purchaser

Playa Cayo Santa Maria: GREAT PLACE TO STAY

friendly and accommodating staff--entertainment staff where amazing. resort had plenty of room to move around you could be in the center of the action or find a nice quiet place. We were there during march break resort was busy but you never waited in huge line ups. Rooms where average and kept very clean. No pressure to tip you did it because you wanted to --the service was excellent. always found something good to eat good selection and you could always ask to have something specially prepared

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Sandman17  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Great Vacation

Awesome weather, clean resort, good beach. Amazing room - upgraded to suite - totally worth it. Went with 2 families of 4 and the kids had a blast. I would definitely recommend the catamaran tour with the dolphins.

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Chris1523  - 

Verified Purchaser

Valentin Perla Blanca: Great resort

I was very pleased with my trip to Valentin Pearla Blanca. The food was good, beach was amazing and the resort was beautiful. My only complaint was they needed more staff for the lobby bar area, other than that it was fantastic.

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Suzannna  - 

Verified Purchaser

Valentin Perla Blanca: Just not ready

I truly believe that the resort is not quite ready. For a five star you need to have things in order, otherwise the stay is not what one would expect and would be very very disapointed. The resort needs to organise themselves, in abetter way.

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JDev  - 

Verified Purchaser

Playa Cayo Santa Maria: Great resort!

The resort is beautiful and very well maintained. The pools are a real highlight - very clean and lots of options for swimming. Staff was very friendly as well. Our 5 and 8 year old had a fantastic time!

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Beacher  - 

Verified Purchaser

Melia Cayo Santa Maria: Fantastic Beach

The resort is older but everything is clean. I go there for the beach and ocean view. The food is average Cuban fare. My only real complaint was there was very few times that they had hot water. If the beach is what you want this is definitely the place to go!

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Richardcthy  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Beautiful Resort....

This was a really nice resort...Buildings,bars, pools,scenary,grounds are very well kept.Restaurant are well kept except Food is the same everyday,but there,s always something.Snack bar is not really a snack bar because half the time you cant get what you want.Rooms are nice but we had the same towels for 5 days and beach towels.Keep asking maid for new ones,said there was none....Go to your rep for this bc it,s the only way your going to get towels...We flew Transat and Yanlin our Rep got the b [... read more]

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Joebird  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Beautiful resort

Service was super. Always restocked our in room fridges with cold drinks. Maintenance of the grounds a class. Food was ok. Bed sheets had some stains and pillow cases had hair, but we brought our own pillow cases. For the money it was worth it. Overall great experience.. Thank you cuba!!!!

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Trish17  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Nice break from the cold

Stayed at the Eurostars from March 10-17th. We have been to numerous Carribean resorts as a couple but this was our first all inclusive vacation with our two children, ages 7 & 9. Our ocean view suite in building 9 was fabulous for the 4 of us! The pool (with the pool bar) was a short walk and the beach wasn't a whole lot further than that. The beach in the area we were was quite rocky but it didn't take long to find nice, smooth sand. However, the beach was always packed so we would get up earl [... read more]

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SASi  - 

Verified Purchaser

Resonance Blu Santa Maria: Good value

Grounds are nice Food ok - huge line-ups for buffet grills for all meals Buffet service ok Italian and Cuban restaurants - food and service good Mexican food and service - poor Organizing a beach party with incredibly loud noise that lasted until nearly 2:00 am is ignorant Definitely a problem at the pool with the entertainers and loud music - sometimes coming from 3 locations (different music) at the same time 15 trips to Cuba - 1st place where so many chairs are reserved most of the day for no [... read more]

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CandL  - 

Verified Purchaser

Playa Cayo Santa Maria: Another good trip

This was our second time staying at this resort and we had another relaxing holiday. We were originally put in Bldg 1 but asked to move to Bldg 7 where we had stayed last year. They were able to move us the next day which was fantastic. Our room in Bldg 7 was in better condition than Bldg 1 plus closer to the beach and pools. Staff are very nice and friendly at this resort. The beach is beautiful but was really windy during our stay - more so than when we stayed in January last year. However, we [... read more]

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Jackie 29  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Amaxing resort

We was there for fourteen days Wonderful . Beach extraordinaire ,Missing beach towel never received new one same for towel after shower.Staff excellent.Catamaran excellent .Beach clean .We are not smoking but the resort is smoking free .

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