Grand Palladium Jamaica: Good Not Great

Staff were awesome. Room was really nice but our air conditioning wasn't working properly (26-27 degrees), they said it was resolved, it wasn't. Food was alright, beach was okay, pool was great. I think the reviews are skewed, they had people come around to scan a qr code to leave a review. I wouldn't return but all in all it was a nice resort.

Bahia Principe Explore Jamaica: Nice resort.

Resort is well kept with minor repairs required. Upgraded rooms are very nice. Beach on the Grand side is lovely and clear but dont expect soft sand. Food is FANTASTIC !! Drinks are okay .. no premium included ? Check in was very unorganized. Great for families!

Bahia Principe Escape Runaway Bay: Not returning

This was the second time to this resort ,disappointed with services that where provided, was so happy to return but unfortunately this will be our last.room service gas failed big time ,paid for luxury and before the kept them separated but now they don't seem to care tgat have of the pool has blue arm bands taking over ,why pay more when you can just make yourself at home .

JOIA Rose Hall by Iberostar: Nice Resort

We stayed at the resort last week. The resort was very nice Our room was amazing. The service was fantastic and the food was very good. I did not enjoy that there was not a dinner buffet. Restaurants were full every night. Very difficult to get in unless you ate very early. I did not appreciate the constant upsell at the resort. I will not return due to the amount of drugs being sold on the beach. The locals are literally standing around while you are tanning or in the water. They offer weed,  [... read more]gummies and cocaine. This was the biggest turnoff. The security did nothing to deter it. They were very rude to the young girls on the beach. There were many couples that felt the same way and will not return.

Grand Muthu Runaway Bay Club Caribbean: Repeat Guests

We have been to this hotel many times--- the staff are amazing and we always look forward to seeing them. The front desk manager is amazing and always ensures we get our favourite bungalow. The hotel is currently sharing a manager with the other 2 Decameron resorts in Montego Bay so never available to guests. The food selection and prepartaion was uch better this visit than our last two visits. The one major complaint is the entertainment- the entertainment crew are young and not particularly  [... read more]talented. There is a lot of guest participation in the evenings and not much Jamaican entertainment. Also the Columbian Dancers pertorm - imderstand the hotel is operated by Columbians, but not fond of the dancers The grounds of the hotel are well maintained and the individual cottages are the big draw-- We have already booked for Christmas and look forward to seeing friends again Please note, our travel agent, Susan Snider does an amazing job for us and we adore her!!!

Ocean Eden Bay: Will never go back! My husband and I had such high hopes

TLDR: This resort is NOT safe or secure! Do NOT trust the staff. Do NOT trust that the safe in your room is secure. If you are currently at, or going to this resort, keep ALL your valuables on you at all times and not in your room! Search these reviews for keyword "security" Full story: We arrived on a Sat evening. The instant we arrived, staff were on us immediately about buying things. I was not even checked in yet and some lady was pressuring us with sales and demanding we attend a breakfa [... read more]st meeting the following morning so they could "make their commission". I politely declined the breakfast meeting, stating I was on vacation and not making appointments. The following morning the same woman called our room and woke us up before 8 am asking us to meet her in the lobby for the meeting. We declined again and were later forced to go to the lobby to tell her to leave us alone the rest of the trip. On the Wednesday of our trip, while getting ready to go for lunch, two men knocked on our door saying "room service" and before we could even get to the door to answer, they let themselves into our room. Upon seeing my wife, one man was visibly startled and immediately stated they had the wrong room and left. I exited the room and took photos of these men. They were NOT in uniform and did NOT have any room service items with them. One man left as soon as I came out and took his picture, the other was photographed speaking/coordinating with our cleaning lady. Our room had already been cleaned, mini bar stocked and no room service was ordered. After their departure, our keys no longer worked on our door. We had them reprogrammed TWICE and they still didn't work. We reported the incident and we were immediately getting the brush off from management saying they don't know how long it would take to get security to speak to and fill a report but it could be a long time. I demanded to speak to security and said I would wait. When security eventually walked us to our room, even THEIR keys would not open our room and they were forced to remove the access panel and bypass the lock. They stated several times that it was a "coincidence" that our lock was no longer working IMMEDIATELY after two strange men (who security admitted were not employees after seeing my photos) let themselves into our room. The security officer told us that if we felt unsafe, we could change rooms and I asked what the point would be if they have access to any room they want? The security officer said we should put our belongings in the room safe and I asked her to check her resort's google reviews because we just had while waiting for her, and several of them state people have had items stolen from their safes. (This is beyond the fact that resort staff have the ability to open safes for guests who forget their codes) The security officer stated guest services would be in touch with us, but nobody ever said a word to us about this on a customer service level. After this incident, we made sure to keep our valuables with us, to include our credit cards. We then began leaving the "do not disturb" sign on our door and discretely marking the door to know if it had been opened. Of course, we later found that people had again been in our rooms late in the evening on the Thursday! Every single staff member we spoke to about this incident did not seem surprised by the intruders at all! Several other guests from our particular building that we spoke to also got locked out of their rooms ON THE SAME DAY! More "coincidences"?! Beyond the security issues, the service from staff is hit or miss. Sales pressure is near constant as you walk around the resort.. from your standard excursions and meal upgrades etc, to all kinds of staff, including grounds keepers, trying to sell me drugs (one guy even followed me into the bathroom) and lifeguards trying to sell us a floaty. I will NEVER come back to this resort. This whole experience makes me want to avoid the whole country moving forward. Vacation is supposed to be fun, not scary. DO NOT GO TO THIS RESORT.

JOIA Rose Hall by Iberostar: Changed

Iberostar continues to keep the hotel up to date and overall clean. The noise at night is too much. Outside entertainment starts at 9:30 beside the pool. Food is good still. Staff is excellent still. Used to have butler service for everyone. Too many beach sellers at waters edge. Selection of red and white wines could be a notch or two better. Scotch selection used to be better. Would we go back ???

Iberostar Selection Rose Hall Suites: Great Resort!

Will absolutely return to this hotel. The rooms and entire grounds were clean and well kept. The food was fantastic! We tried the buffet, had an opportunity to go to all of the restaurants and also tried the outdoor bbq and beach side burgers and patties - and it was all fantastic. But what made this an even better experience was the staff who all went above and beyond to make sure we were having a gret time. From the entertainment staff to the cooking staff to the waiters and waitress, the  [... read more]bar servers and pool side servers, all were absolutely woderfull!

Dreams Rose Hall: Amazing resort!

The resort was beautiful, had numerous restaurant options as well as wide buffet variety. Servers always provided a smile and lovely service. Daily games and activites for the family by the pool, hosted by the entertainment krew. Jordan, Kevesha, Shenai and Zo were great game hosts and always kept the energy high and fun. Check-in and check-out was fast and smooth, had amazing service with Sarahfina at the front desk. She provided complimentary birthday package surprise for both my children. Ove [... read more]rall, great experience, would definitely recommend it and will be going back next year!

Riu Montego Bay: Amazing place

Everything was clean. Staff were amazing and very interactive. Remembered our names. Good food. Hotel room was spacious and had an amazing view of the ocean on the top floor. Entertainment was always great and always something to do whether it was dancing, swimming, playing games or late night festivities like neon party or white party. Adult resort. If you're looking to relax you can do this as well as there are different spots on the resort for however you would like to enjoy your stay. Wil [... read more]l go again!!!

Grand Palladium Lady Hamilton: Resort exceeded expectatioms

First impression as I stepped into the Lady Hamilton Lobby "Wow". The colonial motif and grandeur of the lobby and resort blew me away. Check-in and check-out were a breeze. The resort shuttle dropped me off at my villa and the driver escorted me to my room. The resort buildings are showing a little wear and tear. Overall though they are very well maintained. The grounds are also very well kept. Gardners and maintenance staff were always present. I had to call maintenance once to assist with [... read more] the lock on my suite door. They came quickly to my suite and resolved the issue post haste. Maps and signs are abundant and made navigating around the resort a snap. The Palladium app which was downloaded and set up for me at check-in was great. I used it often. My first impression as I entered my Junior Suite - was " nice". The room was a very nice size and the ocean view from my balcony was a pleasure to view in the mornings as I drank the wonderful Blue Mountain coffee. My housekeeping person Melonie was wonderful. I had forgotten something (toothpaste) and asked her if she could help and she did. The spa exceeded my expectations. The treatments I had and the hydrotherapy were wonderful. I was glad that I took advantage of the special. The entertainment was excellent and varied. The night shows were top-notch. My favourites were: the Las Vagas, Bob Marley Tribute, and the Circus. The staff was exceptional and friendly. They made my stay even more pleasurable. Overall, I found the buffet and ala carte restaurants to have a pleasant atmosphere, good food, and great service. I enjoyed the Jamaican and Caribbean dishes served at the buffets. My favourite buffet place was the Blue Lagoon. Who would not want to eat on the patio overlooking the pool while listening to the live music? At the El Dorado ( steak) restaurant, I requested a coffee and my server went out of her way to get me what I had asked for - an americano. Now that is great service. I appreciated that they waited to find out if what I had ordered was cooked to my specifications - it was. The two Jerk huts beachside had wonderful Jerk Chicken and Pork. Very popular as the lines attested. My favourite coffee place was Miss Lou's. Too bad the piano was broken at the time of my visit. I could easily see myself enjoying a late-night coffee there while listening to the piano. Only two minor drawbaks tick out. None of the bars on the resort served the Jamaican Dragon Stout or Ginger Beer. I did find them in the gift store eventually. The first night at the bar I asked for a common cocktail called Dark and Stormy (made with Ginger Beer) and was told they could not make it for me. That did not detour me from partaking in the other wonderful cocktails they made. Every day was a new one to try. Overall a wonderful experience.

Sunset at the Palms: Paradise!!

We had the BEST TIME at the Sunset At The Palms Resort!! This is truly one of the best trip we had. The site is lush, clean and simply AMAZING!! The staff is friendly, welcoming, kind and just perfect!! The food is so good and the place is gorgeous!! This gem gets a 10/10 and we will definitely return!! Thank you for making this experience memorable!! Looking forward to returning soon!!

Bahia Principe Explore Jamaica: Feels like second home

We absolutely love this resort! We’ve been here about 10 times in the last 6 years. It’s awesome for kids as well. Lots to do and really good food selection. Entertainment could be a bit better for kids-thats probably the only negative thing I have to say. Smoked chicken is amazing. Beach is a little rocky but in the ocean is amazing. Staff is outstanding and treat us great because we’ve been there so much

Moon Palace Jamaica: An amazing resort.

The staff were warm, friendly, attentive and helpful. People from diverse backgrounds stayed at this resort and were all made to feel welcome. The location was great but for the 2 hours drive from the airport to get there. The food was okay. Lots to eat of course. Room service was top notch. The fridge was well stocked. A bottle of wine in our room to top it off. Love the villas.

Bahia Principe Explore Jamaica: Loved it

I hadn't been in an all inclusive in a long while...25 years. I truly enjoyed it! Loved it! The hotel was great, food was amazing, pool and beach absolutely beautiful, entertainment wonderful...I needed this get away to relax and I did.

Bahia Principe Explore Jamaica: Amazing resorT

It was a great time. Food was amazing and the staff was great. Very clean resort.The entertainers were amazing would recommend it for sure.the beaches were nice in some areas. The water was so clear and warm.

Bahia Principe Explore Jamaica: Beautiful resort

Had such a wonderful time at this resort. Staff was super friendly and kept the place spotless. Food was superb and excellent atmosphere. Shout out to the entertainment staff!!! Will go back for sure!

Bahia Principe Explore Jamaica: Gran Bahia was grand!

Girls' group trip to celebrate a 40th birthday. The hotel is well laid out and very modern. Clean rooms restocked daily! Beautiful beach and lush landscape. Excellent food: numerous choices and delicious!

Riu Palace Tropical Bay: Beautiful clean beach

The resort is clean and well organized. We enjoyed the live shows and all the a la cart restaurants. What attracted us to this resort was the white sandy beach and the spectacular sunsets. Hope to see you next year.

Bahia Principe Explore Jamaica: Nice resort

Very large resort. Check-in was poor, given bracelet and no info about resort or map to know where to go. (Thanks to a friend who arrived earlier was able to find where things were). Bracelet didn’t work had to go back to reception for a new one. Room was good, clean but the safe didn’t work went back to reception three times to had it looked at, was never fixed during my stay (stored wallet and passport in my friend’s room). Also coffee maker was broken again went back three times and never g [... read more]ot fixed.(my friend and I switch coffee makers as she doesn’t drink Coffee). The food was amazing at the buffets. At the a la carts food was good but nothing fabulous, buffets were better. Spa was fantastic, staff were amazing worth every penny.