Best all around resort in the area!

I have been to 5 different resorts in the area, and this was my 3rd time at Blue Bay! Love this place. Ana and David are by far the most amazing bartenders, very attentive and care about their jobs!!!

Resort was very nice

the rooms are a little outdated and could use a refresher - dining was ok - the grounds were lovely - very disappointed in the beach area - we're use to blue water and beautiful beaches at the Mayan - consequently we didnt go in the ocean :(

Awesome Resort

Amazing, clean grounds and gardens. Al a cartes fabulous!! Can go to a different one each night!!! Drinks plentiful and tasty. Swing bar was fun! Bar fridge well stocked. Lots of food choices!!! Great choice for adults.

Great food

dreadful sewery smell in certain areas of the resort. Our room smelled sewery :( The ocean is not the beautiful azure colour that Playa del Camen has - it is brown. It took staff 1-1/2 hours to pick us up from our room to get to the lobby so we could catch our bus when we left. Very stressful as we couldn't carry our luggage and were dependent on them to help.

Great resort

The only thing I could say blue Bay could work on is check in and check out. . It was a long wait but other than that awesome place to stay. Great staff and clean! Very close to playa del Carmen and plenty to do!

Beautiful Resort

Was pleasantly surprised! Being that this was the least expensive package, I was kind of worried but it turned out to be a great hotel. Lobby was OK, not grand or outstanding, but decent. Staff were extremely welcoming and friendly. Grounds were beautiful and clean. One pool and buffet near the 3 buildings by the lobby, restaurants, etc. Very nice. The other larger activity pool was down by the beach with 5 other room buildings. We were in Bldg 5 very close to this main pool and beach. Pool wa [... read more]s amazing! Very large, warm and clean. Great time there. Beach was lovely, nice white sand and lots of shade. Water, however, was kind of murky and a lot of seaweed at entrance. Best part of this area was the SWING BAR!! Met so many nice people here and had a blast. Bar staff were great - name brand liquors. Food was great. Very easy to get reservations to a la cartes and they were all very good. Went to one every night. Rooms were very nice and clean. Bed was extremely comfortable. Grounds surrounding room were lovely, our balcony was very nice - quiet and relaxing as we were on the end of the building. Very large shower with lots of hot water. Parts I didn't like were the corridors leading to the room were old with paint peeling on the walls. Elevator was really old and dirty. The 24 hr sports bar was kind of plain and the entertainment area had NO air flow at all. Very, very hot and stuffy - we had to leave before the show finished. And the show was kind of silly with not so great acting. Dancing was good though. Also, the lobby staff tricked us into a "time share" presentation that took our whole morning. Overall, I would definitely recommend this hotel and would probably go back.

Amazing resort

the hotel was nice the rooms were ok. there were no none smoking rooms so we could not sit out on the bacon because of the smokers. the beach was so so. the people working there were very helpful except for the fact that they wanted to sell different spa packages, was annoying but the food was very good the public areas clean!

Worth it!

My wife and I had our much-belated honeymoon at the resort and truly enjoyed ourselves. The food was plentiful and varied for all tastes and the staff was welcoming and helpful. Returning many times including this December.

Amazing experience

This hotel was great .. the rooms were comfortable and cleaned everyday. The staff was very nice and polite. Food was good, and there was lots of variety and alll sorts of resterants. The french resterant was the BEST! I would definitely go back to the blue bay

Decent resort

The place was nice. The rooms were clean and the food was good. The beaches were a little crowded, and it was often hard to get a chair/hut on the beach. I would go again, but likely at an off-season time (I went over March break).

So much fun!!

Had a amazing trip! Very fun, beach was great, water great, rocks... Not so great, bar tenders are something else! Watch out for chocolate nipples! :) I would go back in a heart beat!! If your looking for a Nice place this is it!

Over Rated for Sure

This hotel was very pretty but way way way to BIG!! There were a pile of kids and it wasnt March break anywhere in the world. There were piles of teenagers smoking by the side of the pool, some were in the pool smoking, some were just sitting beside the pool, when they were done their cigarettes, they just butted them right on the pool deck and left them, so when the wind blew (which it did) the butts went flying into the pool. The golf cart to take you everywhere had great timing, however, I am [... read more] not crazy about a resort that Im forced to use the golf carts. I would prefer the walk but that walk was way to far. They told us we had "pool view"- ummmm - if i could see around the trees I might have been ok to have the "pool view". The food is ok at best, it is definetly always the same, no theme nights at the buffet. Wasnt crazy about the Al la Carte's - ok, but poor service. For anything you wanted you needed to go to the front desk and wait in line never a line shorter then 10 people in it and only 2 people working the counter. Be careful of the "time share" people, they say it isnt time share, but tomato/tomatoe? They say you can eat at the "Sports Bar" 24 hours? The only thing we found to eat at the sports bar was croissant and jam at anytime of the day/night. Any hotel i have gone to the "sports bar" offers burgers/nachos/french fries/pizza- didnt find any of that there. The rooms were clean-no bugs.I would like to say for the money it was good - But NO!! For a few dollars more we could have gone to the resort down the street that I know very well but thought i would give a try to something new. If you want to hear kids crying/screaming/kicking/fighting with parents at all hours of the day, in the pool, in the restaurants then thats the resort for you. Dont pay the extra for the "swim up", that too is a joke for a "swim up". I would NEVER go back there!!

Nice resort

The resort was well worth the price with a nice accomodation, quite spacious, and several good dining facilities. The a la carte French restaurant was my fav. The property is very large and spread out with a trolly train to serve between parts of it. Stay in a facility near the beach ( block # 5 was closest to the pool.) It was a bit crowded in March but typical of resorts at that time of year. Beach water a bit weedy in places but nice beach to walk.

Frequent travellers don't recommend

First of all it rained the entire time we were there and it took 2 days before we coukd get an umbrella. Secondly we got bed bugs from the suite we were in-so much of upgrading to a better room. And to kick it off they didn't do much about it. They eventually switched us rooms

Beautiful resort!!!

The resort was very well maintained, and the employees were very nice. This was the second time I've been to blue bay and I would definitely go back again. I have suggested this resort to some friends as well.