We had a great time at this resort! As we read in many reviews it is not a "party" resort, if you truly want to relax by the beach then this is the place to go. Our room was fantastic and huge. The resort is very clean and well maintained. The food is good and the beach is fantastic. There were shows almost every night out on the patio that were very interesting to watch. Our only complaints were that when we arrived at the mainland resort we had to wait in line to receive resort armbands and th[... read more]en we took a boat to the island to wait in another line to find out our room was not ready and we could not book any dinner reservations until we checked into our room. After 2 hours at the resort our room was finally ready but now all the dinner reservations were booked. We expressed our concerns to our butler and by day 2 he had reservations for us. The other thing that we noticed was that if you do not speak Spanish, not many hotel staff interact with you, on the other hand some tried really hard to interact in English. We stayed away from the public beach as we found the sales people very pushy. Overall we really enjoyed ourselves and had a very relaxing week.
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Private -
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Bahia Principe Explore El Portillo: Great resort
The resort was fantastic. It's not too big, not too small. The waterpark for kids is great. The staff is friendly. The food is good and plentiful. The rooms are nice. Daily and nightly entertainment is great. I recommend this place for sure.
The beach is beautiful but there are rocky areas in the water. The pool is not very big and there is no pool bar. There is a bar NEAR the pool though. The weather was absolutely fantastic!
We flew with Air Canada and it was ok with us, but I know some[... read more] people were late to the bus by 5 minutes and the bus left without them. They had to take a cab.
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Dawn -
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Bahia Principe Escape Samana: Beautiful View
If you are looking to sit on the beach or by the pool for your vacation then this is the spot for you. Rooms were very nice and spacious and bed is comfortable. The view of the ocean is amazing, probably my favourite aspect of the resort. Nothing like sitting eating breakfast with the breeze and looking out over the ocean. Staff is a mixed review; either extremely nice or you felt like you were bothering them. Food was very good and a big selection at the buffet. Found it odd for an all in[... read more]clusive that if you wanted anything other than the house wine you would be charged. The beach was nice but very small. There is a beach bar but no chair service. Didn't spend anytime at the pool, always at the beach! A lot of stairs so for people with mobility issues this is not your resort. One thing I really missed was being able to walk around the resort or on the beach. Beach you can walk in about 5 minutes and if you walk around the resort it's all stairs or you are walking through people eating their dinners.
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Teresa Rap -
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The Eurostars Grand Cayacoa: Amazing vacation!
This hotel was the perfect place to get away. The hotel was clean and staff were all friendly. Big shout out to ABEL at the beach bar, he was wonderful. The resort is smaller than what we have been to previously but were pleasantly surprised because you don't need carts to bring you from one place to another.
The food was great, the beach was clean and the water not the typical turquois but was a green but clean and could see to the bottom.
We would definitely go back to this resort.
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Deb63 -
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Bahia Principe Explore El Portillo: Beautiful resort
This facility exceeded all our expectations in every area. Would not think twice about going there again. The beach was beautiful, food was phenomenal and room and total facility was clean and certainly a 5 star plus. There are great seating areas for those who want to be outside but not in sun. All the people there are so accommodating and friendly going over and above.
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Bahia Principe Explore El Portillo: Beautiful Resort
The resort was very green. The buffet food was very good and lots to pick from. The beach was very clean. The snorkeling was great. The rooms were very clean. The staff were very friendly
It was definitely a 4 1/2 star.
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Cayo Levantado Resort: Amazing Resort
Amazing on all levels. From the food to the picturesque setting it was all perfect. It didn't disappoint. Am already planning out trip back because it was that wonderful. Would highly recco this place
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Wyndham Alltra Samana: Excellent Resort
The resort is excellent for families with small children and older people. Excellent for snorkeling, swimming, kayaking, use of catamaran and fishing. You have a wonderful opportunity to go for a beautiful walk on the beach from the resort to the village of Las Galeras, a great place to meet friendly locals. The staff at the resort are really friendly and professional. The only downside we experienced was when it's bad weather, there is a limited number of indoor activities. A weight room/gym wo[... read more]uld be a great addition.
ps. the food was incredible.
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Cayo Levantado Resort: I finally found my favorite place...
This is a beautiful quiet resort that has everything I was looking for...Good food, nice pools, a walking path shaded under lush tropical trees. The service is extraordinary and everyone makes you feel very special. The animation team is fantastic and there are activities if you would like to do them. I loved it so much, I went twice this spring! A word of caution: this resort will change from an adults only to a family resort in May 2018. The atmosphere will definitely change and the beac[... read more]h area is not particularly suited for children.
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Kamila -
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Bahia Principe Explore El Portillo: The best Bahia Principe I have ever stayed at
The resort is amazing, the people are extremely friendly and very accommodating. The food was good and always a variety. I loved the tropical fruits which I grew up with and was amazed to find it there.
The only thing I would like to see in the suites is a long mirror as there is enough big empty walls to put one up for when the women get dressed.
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Private -
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Viva V Samana by Wyndham: Nice and quiet
It was à nice and quiet hôtel. The room was comfortable but unfurtunatly had a bad humidity smell. The food was fine but nothing spectacular. The beach was the best feature. Always chairs available. Lots of shade. Safety can be an issue but the hotel mad sure there was security gards all the time
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Dave -
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The Eurostars Grand Cayacoa: Great views
Super nice resort, great ocean views from the the rooms, restaurants even the pool. Small beach, never that crowded, had lots of shade. If stairs are problem, stay in main building. Went whale watching, saw 4 whales, went to the waterfall, both tours were time well spent.
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The Eurostars Grand Cayacoa: The resort was great!
The resort was very clean, welcoming, and friendly. The food was very good. The variety of food at every meal was amazing. In our room the drain in shower had an issue. We mentioned it to front desk and they fixed it promptly.
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Denise -
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Wyndham Alltra Samana: You get what you pay for
The resort was a three star. It was a nice resort but the service was terrible. I would say only about 30% of the staff was pleasant and friendly. On the first couple days we had no hot water in our room. We were told to let the water run for about 15 minutes and it was a hit or miss whether we would get hot water. There was no remote for our tv, no hairdryer, and no coffee maker in our room.
The pictures posted on their website don't match the resort. The kids play area shows on the we[... read more]bsite lots for kids to do but when we were there the play area was just a fenced in area with no play equipment.
The only shopping boutique on the resort was a "Dominican Walmart". It had everything that you needed but was really small.
As for the service, it was faster to get your own coffee than to wait to be served. When we would sit down at a table we would tell them there was 6 of us and they would bring water for four. The only events going on during the day was aerobics by the pool. there was a firs show at the pool one night and we left half way through it was that boring and terrible.
They did not walk around and serve you (drinks) at the pool. You always had to go to the bar. Any other resort I have been to they serve you at the pool.
The beach was beautiful, views were beautiful and you could even walk down the beach into a small village that did have shops where you could buy items.
It was an hour and a half bus ride to the resort. The ride was fast, winding, up and down with frequent stops for bumps in the road. People were nauseated and some even got sick to their stomachs.
We did have a great time. There were nine of us that went together and we all had fun. I know I wouldn't have enjoyed it as much if it was just me and my husband.
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Bahia Principe Escape Samana: Jewel of resort
Our 2nd time at this hotel and loved it again. It is a small hotel with beautiful views from everywhere. Clean and everyone friendly. Sometimes communication is a little problem but easily fixed with patience
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The Eurostars Grand Cayacoa: Beautiful Weather
We visited this resort on the recommendation of someone we know. We were not disappointed. Food in the buffet was good, a la cartes were excellent. The resort was clean and the grounds well maintained. The beach was small and sometimes seemed overrun by locals who were very loud. Some of the tourists at the resort did not appreciate their presence. Staff at the front desk were very helpful and accommodating. The weather was beautiful the whole time we were there - 30+ everyday. Overall we had[... read more] a great week.
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Elena P. -
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Viva V Samana by Wyndham: Acceptable resort - not a real 4*
First impression is nice. The resort is small and easy to walk around. The grounds are well kept. The rooms are small but modern and clean. Mosquito nets are not available in all rooms. The food is good but there are less choices than other resorts are offering. The swimming pool is beautiful but it could use more sun umbrellas. Safety is compromised when raining, as the pavement becomes very slippery when wet. Sloped beach with strong waves. The staff is very friendly and accommodating. We real[... read more]ly enjoyed the evening concerts. During our stay there were a lot of mosquitoes and sand flies that have given us a lot of bites and restless nights. It would be nice and fair to provide some warning for the tourists when they arrive so that the ones who are sensitive can protect themselves better.
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Irina 28 -
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Bahia Principe Grand Samana Roulette: Nice place to stay
Hotel is good,staff is very nice,food is ok,beach is very crowded,local people asking for food and money in the water,this is not good.Ee wish that shows start early ,everyone on the beach were talking about it,overall this is a nice place,for older people.We are enjoyed our one week vacation ðŸ–
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Bahia Principe Escape Samana: FANTASIC VACATION
THE GOOD:--
FOOD, all buffets and al a carte excellent. A few morning buffets you could tell the main chef was off as the food was stale . SEAFOOD NIGHT WAS AMAZING. BRAZILIAN NIGHT AMAZING, DON PABLO amazing.
Room service food - NOT GOOD-not a wide selection and cold.
Last Day was a night mare. Our bus came for 7:30 am. We ordered breakfast night before. It came at 7:15am. An hour late. My husband is on meds that he MUST EAT. BUFFET IS CLOSED. Lucky for us bus was delayed
ROOMS- [... read more]We were in Building F , 2nd floor, wonderful view, good size, CLEAN CLEAN, I didn't hear there was a bad view or room in the place. As long as you have a view of the water it was great.
JR> SUITE:We had upgraded to the JR SUITE. Size was smaller than the Superior Suite with BAY VIEW. NOT SURE WHY? SEEMS everyone had butler service too. I can;t figure it out. I do not think you need the JR SUITE because the size is the same if not smaller. I do NOT know how you get the corner suites.
STAFF: ALL WONDERFUL - TO NAME A FEW
EVENING BUTLERS- Marisal, Claudia, Jennifer- thank you for the wonderful scents and turndown service
BULTER- Wanly- not sure I spelt that write. RM 2105 if that helps Management figure it out.
GLEN- getting us towels for our day trip when hut closed
ELENA- Hostess- I don't think she ever went home, what are sweet hear
JORGE MANUAL/JOSE wonderful Servers and Room Service
MASSAGE: Sorry I don't remember the ladies names, but it was wonderful!
POOL- nice , cosy, small, warm, just lovely- Im not going to mention the SEAT HOGS. They know who they are. Same group from Canada at every hotel south. LOL
BEACH: I loved it. SMALL is TRUE. But Soft , sandy, warm, clear water. LOTS OF GARBAGE FROM SHIPS EVERYDAY, STAFF KEPT IT CLEAN AS POSSIBLE. Nice area off to side to snorkel too.
THE BAD:
FRONT DESK STAFF- this is where you want the English speaking staff, Management. They were use less or atleast pretended to be. One guy didn't want to take to our BREAKFAST ORDER for the last day. They lead us on wild goose chases often. I will get to that later
ISOLATED AND MISREPRESENTATION ON THE WEBSITE:
I go to the websites for my information on properties before visiting. WHY? Because you would think this is the most updated information. At least better updated than the Tour Books. We knew the beach was small but we counted on 2 things to keep us physically moving here:
1) WATER SPORTS- kayak or wind surfing etc etc. THERE ARE NONE
2) WALK TO BEACH AND TOWN- both times we went to do this security stopped us FLAT. The road is too busy , the beach is polluted and both town and beach are unsafe. FOR $100 dollars US we could have taken a cab to town and they wait for us. Lots of wild dog packs in town.
SO YES FOLKS, IF YOU ARE LIKE ME AND NEED SOMETHING TO DO AT LEAST SOME OF THE TIME OTHER THAN SITTING ON BEACH AND SWIMMING DON'T COME HERE TILL THEY GET SOME WATER SPORTS.
ANDY , the sports DIRECTOR was totally confused and kept telling us one thing and then said Management responsibility
The "WE" Director,( GOOD HEALTH GUY) ignored us. I think his job is to sit on his computer all day
AND VICTOR( the Air Transat Rep) what a joke that was. After 3 days of explaining and explaining and explaining he decides that after our BOAT TOUR of the Los Hiatuses Nation Park , which was to end at 1pm, we would stay at the Island "Sister" Resort for lunch and Kayaking and other water sports. OF COURSE it was impossible to get a Kayak brought across the bay to our resort, even though the website and some of the tour books indicate there are water sports, and the front desk told us there were some too, they just didn't know where. LOL
Back to the story, We finally got the Island at 3:30 starved and said forget this and came straight to our hotel.WHY? Because the last shuttle was at 4:20pm
1) Victor- you sent us on a FULL day and not a HALF Day tour. LOL
2) Victor- you knew full well that we would not get to the Island till 3:30-4pm and would not be able to stay as the last shuttle comes back at 4:20pm.
3) Victor and the Management took no responsibility as usual in the DR for the advertising mistakes.
We were not the only guests that were upset over this.
So here is my advice: If you want a hotel that is clean, about 1 hours bus ride, small beach, sandy, warm, great service, small, great food, great bar service and drinks then come here.
If you want water sports or need a walk other than the treadmill , don't come here.
AIR TRANSAT: Please get your flight attendants with hair down to their butts to pin it up. I sat in the aisle seat row 1 fight TS2851 March 23 from Samana to Ottawa. The Asian Flight Attendant hair was in my food, my drinks and my face. Disgusting. She flung her head back and forth every time she walked by. I will go to their website to report this too.
AND FINALLY- As for those passengers that think they are going somewhere before the plan stops and the door opens. SIT THE "F" down till the plane stops and the SEAT BEALT SIGN GOES OFF. WOW HOW STUPID ARE SOME PEOPLE.
That's it folks.
GET WATER SPORTS AND I WILL BE BACK IN A HEART BEAT!
OH AND BEV JOHNSON FROM TRIP CENTRAL YOU ARE AMAZING. YOU WERE THERE BEFORE, AFTER AND DURNING MY TRIP. Thank you
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Klawdette43 -
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Wyndham Alltra Samana: Awesome time!
I really enjoyed my stay at this hotel. The food is good, nice layout and it is located on a beautiful beach on a bay.
I have knee issues so even though there was walking involved, it was all on flat ground.
The tours off the resort are amazing at this hotel as well. Do not miss going on the buggy ride where you go off roading in the Dominican countryside.
I would recoomend this hotel but the only thing that bugged me was that there is really not much shade unless you pay to upgrade and be [... read more]a select customer; you don't get any umbrellas at the pool for shade. Only the select pools and select areas of the beach get decent shade. Shade should not come at a premium.