Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

Verified Purchaser

Grand Memories Varadero: Poor resort

The rooms at this resort were very dirty and old. We had the same towels for 7 days and not even enough towels for the people in the room. Poor food, long line ups for food that wasn’t even very good. Pictures make the resort look way better.

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Margaret R  - 

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Melia Las Dunas: Great Holiday😁

We found the resort very well maintained, clean rooms, well manicured grounds but the best was how friendly the staff was. We found the buffets abundantly stocked, lots of fresh fruits and salads. If I had anything to criticize it would be a lack of bathrooms at the beach. It was a super holiday and I would definitely go back.

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beautiful Beaches

Hotel is good overall. Grounds including pools are well maintained. Staff are very polite and hospitable. General maintenance of accommodation structures and interior of rooms can be improved- for example painting of exterior doors, door handle and patio door stick and hard to open. Lobby beautiful and presents well but public toilets need to be better maintaining. Clean dining facilities for buffet meals good core food availability but limited variety.

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Private  - 

Verified Purchaser

Playa Pesquero: An amazing 14 days of Rest and Relaxation

Playa Pesquero is a warm welcoming resort with something for everyone. The beach is beautiful, the water clear and shallow and staff are friendly and helpful. The resort is situated on the beach, you can literally walk from the lobby down the boulevard over the bridge that is over the pool down to the beach. The Al a Cart restaurants offer well presented dishes, the daily buffet does not have a lot of variety, but you won't starve. If you are looking for a great beach, hot weather, friendl [... read more]

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Masha  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Awful

The first 3 days there wasn't hot water to shower until we complained many many times. We were 3 adults in a room but there were 2 pillows. Again we complained many many times and they added a pillow. Many times electricity shut down and because of that no toilet flush, no coffee, no show, no hot food, ....and surprisingly they didn't have a power generator!!! Just don't go there. Positive side is very nice beach which is everywhere in Cuba.

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Private  - 

Verified Purchaser

Grand Memories Varadero: Disaster

The grounds, pools are excellent. It's the rooms. We had a 3 ft wall around the tub to climb over to get in tub. No safety bars in tub. Totally unsafe. Two towels for the week. No face cloths. Did not change sheets for the 7 days we were there. At the buffet they'd run out of coffee, orange juice by 830 am. Also no glasses for water or juice. No butter. To go to theater you climb about 12 marble steps No railing on either side. Just a nightmare. Very disappointed as this was rated 4.5 stars. I [... read more]

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Disappointed  - 

Verified Purchaser

Valentin El Patriarca Varadero: Mediocre

Was here 3 years ago under Ocean El Patriarca Varadaro and was a bit disappointed this trip. Still advertised no booking for a le cartes which is false. (A main reason I took a group of 15 people 3 years ago) Some facility issues ie: no hot water for couple days, tv didn’t work, no butter, no potatoes or fries, no fish. Pool was pretty dirty. Most days would run out of red wine, gin, vodka, tequila. Next day a few more bottles would appear. Almost like they were rationing them. Rooms real [... read more]

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Private  - 

Verified Purchaser

Melia Internacional: Lived up to expectations

The staff were exceptional ; well run. Well appointed rooms. The only complaint was the internet.. Loved the ribs and the omelettes. The snorkelling and the catamarans trips were exceptional for us.

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JanM  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: A Very relaxing Vacation Resort

We loved the beach, the resort it self had a few issues public washrooms could use some work, needed to be up dated. The room was comfortable and clean. Great staff all very friendly, In the two weeks we spent with them they were painting and sprucing things up. We definitely would return.

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Private  - 

Verified Purchaser

Gran Muthu Almirante Beach Resort: New resort with a magnificent beach!

The resort is modern, well design and very clean. The rooms are large and spacious and very comfortable, furniture is very new, clean and works well. High speed internet is available everywhere. The food is acceptable compared to other hotels. There were almost all kinds of meat and vegetables in the buffet. All kinds of drinks, red wine, beer and soft drinks were available. Fruit was limited to papaya and pineapple! Very beautiful and wide beach with blue and turquoise sea and [... read more]

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Hayden  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Amazing Resort, Better Staff

I can’t say enough good things about this trip; but, wanted to shout out some terrific individuals. Thank you so much to King Kong, Crazy Boy, Joey, Tony and the entire entertainment staff. They brought energy and excitement every single day and made my whole group feel welcome from the second we walked in.

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Tracey714  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Wow! Beautiful Resort!

This was my first trip leaving Canada. Everything here at Club Amigo was Beautiful! The grounds, flowers beautifully maintained. Everyone vacationing and the hotel workers were friendly and pleasant. The grounds keepers took pride in their work and always smiling. Food is tasty and fresh. Loved the happy atmosphere! Truly Heaven on Earth here.

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Jeff  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Work in progress

Resort is trying to get up and running at a reduced capacity after being closed for a couple years and mostly refurbished. The staff were all fantastic. Food was good but no pasta, beef or fish. The second day the rooms above the main building had no water, couldn't shower or flush toilets yuk! We were moved to beautiful new room. Friends stayed but had no hot water all week. There was some entertainment, mostly for the kids. We had a good time. Alacarts were good but they need to [... read more]

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Terri  - 

Verified Purchaser

Club Tropical: Great updates!

The updates, paint and improvements are great! The people are so wonderful! We had no power at all one day. Everyone not just our resort. The sun, the beach and the pool, FANTASTIC! ☀️🍹🏖️❤️😎 We will return soon! Thank you to everyone there!

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Corrie49  - 

Verified Purchaser

Resonance Blu Varadero: Average Resort

They have limited alcohol so make sure to bring in a bottle for the week of what you like to drink. Don't pack any nice clothes or they get stolen . The hotel is average but the water is beautiful.I definitely wouldn’t rate this hotel over 3 stars .

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Private  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: Great resort!

Loved this resort. Brand new, clean, modern. It was not fully opened yet so no gift shop. There was a wine and tapas bar that looked interesting but also not opened yet. There are 4 restaurants you can eat at. We tried 2, Asian and Italian, both good. Beach was beautiful, rooms exceptionally clean and nice. Food was ok for Cuba. Pools and grounds were spotless. Would go back in a heartbeat. One thing to note is that there is nothing close by. Bring everything you.

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Sandra D  - 

Verified Purchaser

Gran Muthu Rainbow Cayo Guillermo: Different experience in Cuba

Firt the resort was very nice ,spacious room very beautiful,and very clean,the resort itself very clean. The staff not everyone was smilling and the service very slow. The intertainment well it,s a gay friendly resort so we expected the show to be colorful. The pool a little cold,but very clean an nice. As for the food ,never seen that before i had trouble founding something good to eat,i eat the same thing quite every day,but its Cuba. We probably would never go back but there but our vac [... read more]

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Mark  - 

Verified Purchaser

Melia Jardines del Rey: Amazing time

Me and my father went to the Melia Jardines Del Rey Jr resort. Our trip was great. The staff were awesome and very out going. Yonatan faure Fonseca is the guy to see for beach fun and for engagement in the evening activities. As well as Manuel Zamora (beach guys) and Thalia in the lobby buffet at supper, can't miss her. Also keep an eye open for Yudermis in the lobby, she is amazing. 😆 I would recommend building 15 as it is centrally located in the large resort. We went on the on the 50 f [... read more]

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Private  - 

Verified Purchaser

Starfish Cayo Guillermo: Amazing beach and resort

I had a great vacation, the resort is amazing, beautiful bungalows most with spectacular ocean views, great food, hard working friendly stuff, and most of all the spectacular beach, shallow warm water and miles of walking and picking seashells!

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: "A bit disappointed"

I had very high hopes when I booked this vacation with another couple "friends of ours". This review is detailed and very accurate. Its not a bitch session. The cost of our trip was great, very reasonable. Rooms: We upgraded to the Junior Suite which was very nice, can't complain.. But our friends booked a regular room. They had to change rooms 2 times due to moldy rooms black on ceilings, an air conditioning not working. Half way through the week they upgraded to Junior Suite and go a go [... read more]

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