Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

review headshot

Farmer  - 

Verified Purchaser

Valentin Perla Blanca: Good time, fun resort!

We aren't going to complain like some of those on trip adviser but Valentin Perla Blanc has it's quirks. If you get it for under $1000 your getting what you pay for and should be thankful, pay more and you may be disappointed. It's an Adults only, party resort, 4 star all the way! Believe me you won't go hungry, but the a La Cartes weren't good, thier chefs need a lesson for Gordon Ramsy. It is large resort and very busy, so be ready. Room was good, fridge was always stocked, but the towel manag [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Clouseau  - 

Verified Purchaser

Melia Cayo Santa Maria: Never Go Here

Worst trip of 7 to Cuba. 223 poolside cots for 358 rooms (fights poolside over "saving" them all day while going into town). Be up at 7 if you want one. Support staff kind as usual; mngmt useless help.

Location
Value
Food
Beach
Rooms
Service
review headshot

StarXtron  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Amazing resort

Excellent, new resort, big,clean and updated rooms, nice people, amazing beach and pools, nice choice of food and fruits/vegetables, above average night shows. Amazingly no mosquitoes, hence no fumigation like for the resort next door.

Location
Value
Food
Beach
Rooms
Service
review headshot

Soccermom  - 

Verified Purchaser

Melia Las Dunas: AVERAGE RESORT

I normally don't like giving a review as I have never had a problem, but this time I think I am going to. The hotel was big, food was a hit and miss depending on the day, they always ran out of items on the menu, seafood restaurant didn't have any seafood. Buffet was good always found something to eat the staff (Cabana) was very friendly and always had a table for us. Rooms were out dated, but that didn't bother us, what bothered us were the ants in the room. The towels that used and left on the [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Denise57  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Beautiful resort

Most beautiful beach I ever seen. Excellent vacation. Good music and drinks. The only thing to fix was the service at the buffet. Was slow to get a clean table. Food was ok Cubans are very beautiful people !!

Location
Value
Food
Beach
Rooms
Service
review headshot

Scott89  - 

Verified Purchaser

Valentin Perla Blanca: Mixed emotions

8 Mar 2015: a few weeks after Phase II opened and a few months after Phase I opened. Good buildings, great beach, too windy that week. Growing pains, e.g. towel and linen shortage. Food hit and miss. Not enough lounge chairs on beach or pool.

Location
Value
Food
Beach
Rooms
Service
review headshot

Kittykat  - 

Verified Purchaser

Valentin Perla Blanca: Great resort

We stayed march 6-13 it's a beautiful resort . The landscaping will only get better !!!! No complaints !!!! Clean rooms , food to eat ,cold drinks , amazing beach ..... They need a bit of work on their resort food ordering (running out of cheese, fries, ) but that will come with time !!!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Mcmario  - 

Verified Purchaser

Melia Cayo Santa Maria: Great Value for $

Hotel is well kept, beautiful grounds and exceptionally wide beach area with plenty of room for all. Service and staff was excellent most all times with minor excepions, food was good and homey. Entertainment was varied for all ages. Challenge with hot/warm water for most of the stay, but not worth complaining about as everything was so good and they tried to fix it.

Location
Value
Food
Beach
Rooms
Service
review headshot

Marie123  - 

Verified Purchaser

Valentin Perla Blanca: Terrible Experience with False Pretense

The employees and the rooms were the only thing this resort had going for it.We paid a Privilage Price with no Priv. Perks!! You had to get up at 5:00 to get a lounge chair either by the pool and by the beach. The buffet was terrible, no fresh fruit, salad bar was minimal, no juice for any mixed drinks, a la cartes were awful too. Due to poor management the resort ran out of any kind of cheese, no pizza no french fries for snack bar, no hashbrowns, no chicken fingers at one point!

Location
Value
Food
Beach
Rooms
Service
review headshot

Sungirl  - 

Verified Purchaser

Melia Las Dunas: cayo santa Maria beach

March 9th-16th....the beach was worth every penny....weather was amazing....rooms were awful musty and showers were really bad never drained and towels smelt awful....the food was good never went hungry. ...but it was the same everyday.....service was great all amenities were great....would recommend it!

Location
Value
Food
Beach
Rooms
Service
review headshot

JudyM  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Amazing Vacation

My friends and I had a marvellous week, great beach, great rooms hot showers and good food. A bit of a tip, since the resort is still having towel issues, bring a few with you and once/if you get your beach towel, hang it up every night and hold on to it for the week as you may not get another one to replace it any time soon. As for the poolside massage, I highly recommend it. I was also amazed by the prices at the market and the hotel shop, very reasonable indeed. All in all, I have no complain [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Shelley Hoyt  - 

Verified Purchaser

Melia Cayo Santa Maria: Lovely Resort

We stayed here for a week had a great time. Check in was a breeze requested 2 nd floor and we got it.. The room are clean nicely decorted. The beach is amazing the weather was a bit windy , but it didn't bother us at all. The food was good never had a problem there was always something to eat , we had 3 la cartes all good... The staff were all very friendly always a smile on there faces....Lots of live bands and music which we really enjoyed. Over all we really enjoyed this resort we recom [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

JennyRae  - 

Verified Purchaser

Playa Cayo Santa Maria: Wonderful stay

The resort was full but we never had to wait it lines. The staff was very well equipped to out you first even though they had other to look after. The food was great and the ice cream parlour a real treat. Great beaches and weather.

Location
Value
Food
Beach
Rooms
Service
review headshot

CherW  - 

Verified Purchaser

Memories Paraiso: Gorgeous Resort!

The resort is like a little village with amazing pools and the ocean is spectacular! If you have kids bring lots of snacks, as the food is not very appealing! Minus the food, you will enjoy Memories!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Rob51  - 

Verified Purchaser

Valentin Perla Blanca: Was good

It was worth of money spent. Nice beach, nice weather, amazing food. The resort is new, clean and quiet. A week in Cayo Coco in December is a great break from Canadian winter. Christmas dinner was unbelievably rich.

Location
Value
Food
Beach
Rooms
Service
review headshot

Bluenoser53  - 

Verified Purchaser

Resonance Blu Santa Maria: Lively resort!

Starfish is a very nice resort which, with some small improvements, would deserve its 4 star rating. The public areas and grounds are attractive and clean, with the exception of the beach washrooms. Rooms are spacious and clean but mine was lacking soap bars and a coffee machine. (No coffee is provided for the machines; you have to buy it for $8 pesos.)Staff are hard working and helpful though limited in their English. Music is everywhere. The volume could be cranked down a little; wished I had  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Big Foot  - 

Verified Purchaser

Valentin Perla Blanca: Valentin Perla Blanca- Cuba

The Resort was not up to par by a long shot. Having opened in Nov. 2014, we were hoping they would have it together! Far from it! They were under staffed and it did not appear like there was any supervision. The first few days we were at the pool, it was great. It was downhill from there. The pool was so green with algae by the time we left (7days) you could not see the bottom of the pool. At the Italian Restuarant one evening at 6PM they were out of pasta! The last day we were there they did no [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

SB0711  - 

Verified Purchaser

Royalton Cayo Santa Maria: Loved it!

Great easy, quiet vacation resort. If you want to relax (not party-party), this is the place for you. No long lines, always a table at restaurant, always a chair at the beach/ pool...Only 3 restaurants, but you can always go next door for something different (try the Italian). That said, the 3 restaurants at the Royalton were great! We're going back next year...just book early, it sells out quickly!

Location
Value
Food
Beach
Rooms
Service
review headshot

JMBD  - 

Verified Purchaser

Melia Cayo Santa Maria: Old & rundown resort, expected more for a Melia

The grounds where well kept and beautiful. I was in bldg 8 and found my room was really run down, most of the grout was missing in the ceramic floor tiles and ants were always in the bathroom. The maid was good and washed the floors daily. The public washrooms in the lobby & pool area were not well kept, could smell the urine and toilets always leaking down the side of floor, 1 toilet even had the lid missing, after going there twice I started going back to my room with the ants, at least it was [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Biddy  - 

Verified Purchaser

Playa Cayo Santa Maria: Excellent Family Resort - ranked as a favourite!

We have travelled to Cuba many, many times in places ranging from 5 star adult-only (Royalton Varadero- formerly Sandals - and Melia Buenavista) to family-orientated resorts (Pestana, Brisas Santa Lucia, Breezes Jibacoa etc) for a family vacation this ranked in our top two places. We were worried about it being crowded as it was fully booked for March break (we travelled 9th - 17th March 2015) but the design of the place is such that there are different pools, different sitting areas, different  [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page