Ocean Riviera Paradise: Excellent Family Friendly Resort!

Our family had an awesome time here. The food was excellent and we were blessed by great weather. The room was clean and modern and we loved the hanging basket chair on every balcony. The setup at the beach was great but actual beach was not the best, not really suited for swimming in or snorkelling if you are into that. The awesome pools more than made up for that though. Would definitely return.

Blue Bay Grand Esmeralda: Home away from home

This was our 4th time at Blue Bay. This resort never disappoints we absolutely love everything about it. We had no complaints from start to finish they were very accommodating. Service from house keeping to bar tenders fantastik. We cant wait to go back again in November.

Catalonia Riviera Maya: Catalonia Riveria Mya

Hotel for the most part is good but nothing better than a 4-star. Staff are friendly but rarely know a SINGLE word of English (other than the front desk and concierge staff). Food is good but variety other than 6 ways to make eggs Spanish-style and the like makes it difficult to say that the food variety is good. The food also lacks taste. The resort so desperately needs a chef to teach all of the cooks how to cook with flavor! Pools are good but the activity staff, again, speak no English  [... read more]so more than 60% of the guests don't participate in anything b/c they have no idea of what's being said.

Grand Sunset Princess: Great resort

Our stay here is was great. Travelled as a family with our 2 sons 18 and 19. We wanted a larger resort with lots of things to do as we were travelling with teenagers/young adults. There were lots for them to do but plenty of pools and beach chairs to choose from if we wanted a quieter spot.

Bahia Principe Explore Akumal: Excellent

We stayed at the Akumal in the Adults only section. It was right on the beach. The room was spacious with a partial view of the ocean. The room was thoroughly cleaned daily. In fact, I have never stayed at a resort where the maid service was so thorough. The food was absolutely delicious. It is nice to have the private buffet at the adults only section for breakfast and lunch. It looks out over the water. The selection was very good, replenished regularly and it is not overwhelming as a  [... read more]regular buffet can be. We had an a la carte each evening and all were very good. The beach sand is made from coral, so don't expect the soft sand of other areas. Water shoes would be an asset. There are lots of beach chairs and palapas. The resort is very large, but transportation to other areas for the evening meals is very easy.

Sandos Caracol Nature Resort and Water Park: Perfect Family Resort

The resort in a whole is amazing, but very big. So much for kids to see and do between the water park, the beach, the pools, just even general activities like walking or biking the trails! Animals everywhere! I would highly recommend this resort for families. We went with my daughter and grandson and it was definitely worth the experience. Since we are a couple in our mid fifties I doubt we would return as just a couple. The ala carts were good but the buffet was a little repetitive. However tha [... read more]t being said we never left hungry. Staff very friendly and attentive. Oh and the beds and pillows were probably the most comfortable out of any all inclusive we have stayed at in the last 10 yrs!

Dreams Jade Resort and Spa: Nice, comfortable resort

We really enjoyed this resort. Everything is centrally located and easy to walk to. The food was excellent. The best food and wine we've had at any resort. Service was always excellent, including pool & beach service. Rooms are spacious and beds are comfortable and resort is kept clean. The only thing lacking is a quiet pool.

Barcelo Maya Caribe: Bad time to stay at this resort!

The hotel and beach are lovely and the food was excellent. Our first 2 days were wonderful at the hotel , and then guests started to arrive for a 3 night Phish concert that was held at the hotel . There were people using drugs in public places all over the resort during the day , and we were kept awake with loud parties on the lawn right below us that started around 2 am and went until 6:30 am one night , and 5:30 am the other 2 nights . There were people running around the grounds screaming an [... read more]d banging on doors and we couldn’t call the front desk from our room. Don’t go to this resort while Phish is playing if you want a relaxing holiday or if you are traveling with a young family .

Grand Sirenis Riviera Maya: Excellent resort.

My 7 day stay at Grand Sirenis was a wonderful experience. Everything you could want/expect from an all inclusive resort. The resort has multiple pools (plus the beach) and many poolside chairs so it is not difficult to find a spot either in the sun or in the shade. The staff was incredibly friendly and helpful, plus most spoke English, French, and of course Spanish so no translation issues whatsoever. The rooms are nice with good quality A/C and free wifi which was fairly good speed even at pea [... read more]k hours. The food was by no means amazing but good for all you can eat buffet and available at any hour of the day. The one con was the A la cartes, where the food was not much higher quality than the buffet food. That being said I only visited 4 so I can't speak for all of the restaurants. Overall it was a really good vacation, and I would highly recommend (just remember to pack plenty of sunscreen).

Occidental at Xcaret Destination: A little piece of heaven!

This hotel was amazing! If you’re a nature lover and love to explore, this is your place! Watching the monkeys in the jungle was the highlight of my trip. There is a man made beach which is small but very well maintained. There was a lot of seaweed and beach was unswimmable for 2 days so we used the pools instead which are beautiful. Grounds are spectacular. Loved the buffet at the beach the best. All food was good. Drinks were delicious. Loved the Oriental restaurant. All staff worked very ha [... read more]rd and went out of their way. We’ll be back!

Kore Tulum Retreat Wellness Resort: Nice, but some improvements needed.

Small clean adults only resort with lovely staff and excellent food and drink. There were issues with spotty wifi which is available only in the front lobby unless you are willing to pay an exorbitant daily fee for room wifi. Water issues ranged from low pressure to a complete resort wide absence of water for hours at a time. No toilets or showers! The resort manager is also curt and disagreeable in dealings with guests. To be avoided if at all possible. The absence of beach is dealt with [... read more] by bicycles for a 10 minute drive down the road to an available beach. The staff work hard to give guests an enjoyable vacation.

El Dorado Royale: Great relaxing vacation!

Just returned from the El Dorado Royale and had a fantastic vacation. The room was very spacious, although the open concept (including the bathroom) was a little awkward as there is little to no privacy. Even the closest of couples need some privacy. We stayed in a beachfront junior jacuzzi suite on the second floor and this provided for spectacular views of the ocean. The food (with the exception of the pizza) was fantastic and we enjoyed every meal. The only downside was breakfast where al [... read more]though there was one restaurant that offered a la carte choices, the resort mainly wanted you to select options from a buffet. I am not a fan of buffet, so this wasn't optimal for me.The beach, while beautiful is not really swimable. If you are looking for a beach that you can swim in the ocean, then this is likely not the right resort for you. They work hard to keep the sea weed cleared, but this seems to be a pointless task as it keeps coming all day long. There are also some sand bags and other obstacles that have been put into the water to prevent erosion which we were prepared for and have seen at other resorts. You can't blame a property owner from trying to protect the erosion of their land. The staff were extremely helpful and very friendly. We wanted for nothing. There is a concierge service that is shared between the residents of two buildings and they are somewhat helpful, but it seems their main role is to up sell you on services and try to get you to "tour” their property and sell you either future trips or club memberships. We didn't make too much use of the concierge as a result of this constant push to buy spa or other treatments.

Blue Bay Grand Esmeralda: True Traveller

Gounds and pool were very clean. Food is always fresh. Rooms were dated. Staff could have been friendlier. Water pressure was horrible in showers. Beach was covered in thick sea weed all along the Mayan area from hurricanes this past fall. Water was too rough to swim in at beach. Very accepting of lesbians.

Bahia Principe Explore Akumal: second time was not a charm!!

Came last year same time. (February) Had such a great time so decided to bring my family again this year same time.(myself, my wife, two daughters(17,25) and son(21). Overall had a great time. Food was good but found it better last year for whatever reason. Seemed more crowded so had to work harder to get the food I liked. Had to wait or ask for items where the serving plates were empty. When I did ask the service was good. Was really windy all week...same as last year. Had less seaweed [... read more] on the beach compared to last year but this year the removal was not as diligently as last year. Seaweed was left on the shore in piles for days to dry I guess before it was removed. Hard to go for an enjoyable walk on the beach. The beach is a huge part of the experience so this was disappointing. ( I took a picture) When we arrived we were surprised to see all the garbage on the beach especially in front of the quiet pool beach area. Saw many people pointing to it as they walked by. I couldn't understand why a few staff couldn't take an hour to pick it up. It was sad to look at but at the same time brought reality to the ongoing concern of plastics and garbage in our waters. Didn't want to be reminded of this during my holidays though. It wasn't until our 6th day there it was actually cleaned up. This was very disappointing. ( I took a picture) Since it was so windy all week couldn't go sailing or any water activities so went to the activity hut to get a volleyball to hopefully get a few people to play on the beach. Was told no balls. A few were stolen the day before and no replacement balls were available?? I went to the activity hut near the quiet pool and asked to get the disks and poles to play shuttle board. Took a while for the guy to look away from his phone to tell he didn't have any!!! I then asked him for bocce balls or horse shoes to play in the two sand pits they had near the shuttle board. Again,he explained that he didn't have any and made no attempt to help me in any way. His cell phone was more important!! I didn't bother asking about the archery area because it was in shambles...definitely not an option. Needless to say the week week was quiet and a little boring. I'm not a big reader and can only lay in the sun for so long. My last few hours on the beach on my last day was fun. I took a volleyball out of the hut that was under the counter and got some guys from Argentina to play volleyball on the beach for a few hours. Had lots of fun and enjoyed playing. Resort should go out of there way to make other activities available especially when the water sports are limited. Tried to book my wife and me into one of the restaurants but no luck...all booked. Waited to long to book (3rd day so my fault) Overheard a hotel representative explain to book a restaurant every day as soon as you arrive because you can always cancel. I wonder how many empty tables this causes?? When we were leaving I reserved/booked a trolley to pick us up and take our luggage to the lobby. (we always walked) Trolley never came and had to rush by foot with luggage to get to lobby to check out and meet our transfer to the airport. I asked the hotel rep. at the front of the lobby what happened to our pick up. He smiled and shrugged his shoulders!! I went to check out and had only to pay $35 for a late check out for one room which was great! Check out took over 30 min. for a simple $35 charge. Crazy! I just wanted to enjoy my last cold beer in the lobby before we left for the airport. I was excited to bring my family back to this property but will not be returning again. The property is beautiful and overall very well maintained. For the most part staff are very pleasant and go out of their way to offer good service. Pools are beautiful and well maintained. Entertainment is fine but nothing extraordinary. Most was similar to last year. Rooms are nice and well maintained. Was a nice quiet week away!!

Grand Sirenis Mayan Beach: Great Resort and Services!

Almost everything was fabulous! Our concierge was the bomb! Thank you Diego! The food and services were all great, the waves were high which caused somewhat poor beach conditions but overall still really good at the lazy river and the pool bar! I would recommend it to others!

Grand Sirenis Riviera Maya: Grand Sirenis Riviera Maya Resort

Well maintained buildings and grounds. Rooms large and well appointed. Food was good with a wide variety of choice. With four pools, beaches and lazy river you never lack in something to do. Staff was friendly and very attentive. The wedding, the reason for our visit was excellent. It had been well planned. The ceremony and dinner were very good.

Grand Sirenis Riviera Maya: Spectacular!

What a beautiful resort. The staff was all so friendly and the resort was in pristine condition. Loved the food, especially the Brazilian restaurant. The beach had really nice sand and a section with hammocks. My favorite part was wondering down the jungle like paths. Even saw monkeys!

Grand Sirenis Riviera Maya: A week we’ll never forget!

This was our second time at this resort. We booked this time for our wedding with family and friends and had an absolutely amazing time. Top notch staff and service! The staff are always going out of their way to make sure you have everything you need, but more than that.. that you’re having fun. Beautiful resort! Great food!

Ocean Coral and Turquesa: I love this resort

Service, food, accommodations, pools... all were great! I will freely admit that I am a very fussy traveller. I figure I pay a lot to travel and have been travelling for 20 years to Mexico. This is the only resort that I have returned to.

Bahia Principe Escape Sian Ka'an: Very nice vacation

The stay at the Sian Ka’an was overall very nice. The food selection and quality was fabulous from both the buffets and most of the a la carte’s. The staff, to a person, were very friendly and helpful and although the facilities were just fine, I wouldn’t call it 5 star. There was significant amounts of paint peeling off the ceiling in the washroom. The couch in the room was so sacked out you couldn’t sit on it, which only left the bed to sit on and the stairway leading up to our room  [... read more]had the same trash and dead beetles littered on it until it was finally swept on the sixth day. The coffee machine at the nearby pool bar often didn’t work and if this was a true 5 star should have been replaced and the pool was full of debris and in need of a good cleaning. Having said all of this, it was still a nice vacation and I would recommend this hotel chain to others.