Riu Palace Punta Cana: Very good!!!

The hotel was great loved it!!!. The staff were very accommodating. We arrived and were put in a room facing a brick wall. Went down to the desk and asked that our room be changed. With a very small fee that changed our room to face the garden. What at beautiful site.

Senator Puerto Plata Hotel: Great resort! Awesome staff!

The grounds were breathtaking, the food in the main dining room was delicious with a generous assortment of choices for every meal. The entertainment staff were friendly and outgoing. The bar staff and dining staff courteous and friendly. Made feel at home. Will definitely go again.

Riu Palace Paradise Island: Amazing Resort

We just got back on December 4 after staying for 4 nights. The hotel, food, service and rooms were all amazing! A definite must go for anyone. One of the best vacations I've taken in a while. Riu Hotels never disappoint :)

Riu Guanacaste: very good but not a 5star

This hotel is well looked after and the grounds was always kept clean, But the food in the specialty Restaurants was cold and there was no food for people who had a dietary needs ,So if you are looking for a hotel that caters to everyone this is not it.

Riu Playa Blanca: Nice resort

The hotel itself is modern and simplistic. It needs some boutiques as it only has two small stores with minimal items. Only a few restaurants that you have to line up in the morning to reserve....and since the hotel was not full, some of the restaurants were not open every night. Food and service was great though. Rooms modern, clean and comfortable. Pools were nice, yet one had to close for a major re-tiling job. The beach was covered in driftwood and some glass, etc as well as poop from the ho [... read more]rses that give rides. Someone needs to be responsible for cleaning up the beach by the hotel. Further down the beach was lovely.

Grand Memories Varadero: Riu Varadero 2014, October

It was a fantastic vacation! A very good location of the hotel, very good service. A lots of activities provided. A private beach with a very good service. You can go to Varadero for a small shopping, or to Havana to see show...A special "Thank you " to all staff of the hotel for a very good service.

Grand Memories Varadero: Great resort

The entertainment and the general atmosphere were the best features of the resort. The big surprise was the food. People were warning us that the food may be not to high standards, but, in fact, it was quite good. And the most important for us was the fact that we had only one rainy day out of 7.

Riu Palace Pacifico: Love this place!

I have been to this resort twice now and will definitely be going back! I love the staff who accommodate your every request and make your vacation experience amazing! The location is excellent and the weather is perfect.

Grand Memories Varadero: Good Value for the money

Hotel rooms were decent, food was 3 star rating, staff was very friendly, however royal service was not up to the title. The alacarte restaurants were hard to access and they tended to place you in the restaurant that came with the adult section. The pool in the adult section needed music as it was extremely quite.

Riu Negril: Awesome Week

The friendly staff made this a most enjoyable week. We were the oldest couple there. We loved the food and the activities the staff had to keep the young couples entertained. Walk the 2 miles of beautiful beach and take the sailboat out for a spin. cheers

Riu Santa Fe: Great place to go!

This hotel had great views, great staff and a good night life. Also, close to town and all the great things of Cabos! The buffets where good and both close to the large pool areas. The view from the infinity pool facing the mountains and marina were spectacular.

Grand Memories Varadero: Filthy motel

The hotel is more a motel. Blinds are broken, dirty stained towels, hard sand filled bed. The staff are all very pushy and tip driven. I had an experience where a waiter chased me out of the hotel after asking for a glass of wine, requesting his tip. most of the pools are closed and it is an extra fee to use the hot tubs or get room service. this is not an all inclusive resort.

Riu Ocho Rios: "WOW" yea mon

Wow what a holiday, sun, sand, food and booze. I have some problem with my knee and was given a room very far from the lobby, restaurant, pool and beach, after talking to Richard at the front desk this situation was corrected the next day, when another room became available in the main building. We went on a trip to Dunn's and i was easily able to climb to the top on the walkway, while my wife walked up the Falls with her group holding hands (she recommend holding hands as the rocks were slipper [... read more]y). The trip was over in a very short time, just enough time to drink two beers on the trip back to take the bus from the falls to the Riu Ocho Rios. We also went to the Blue Hole, the only way to explain this is "WOW" our guide Lloyd Murray was fantastic, he took pictures with on hand while guiding my wife who walked up the falls and she swam, swung and dived into the Blue Hole. Thanks to our driver Mikey, who had a very hilarious laugh he also took us on a guided tour of "Ochos", we went to The Rainbow Shopping Center where we bought some outer wear. Rainbow Stores offered to us make more purchases and take it with us and they will collect payment at our hotel (are they Canadians? so trusting) later in cash or credit card. The next day i ordered a swim suit for my wife and had it delivered in the requested time. The only sore point was no services for the disabled ( there were a lot of senior citizens with varied disability) , i spoke to the Manager and she promised to make my observation known to the management team. (she offered for one of her staff member to wheel me around in a wheel chair LoL)

Riu Palace Mexico: One of the best places we have stayed in Mexico

Food is really good. Staff is tremendous, but we have found the staff in Mexico to be good everywhere. The resort is smaller than some others, so there is lots of seats, tables, reservations, activities and loungers available.

Grand Memories Varadero: Great place! !!!!

Going by Sunwing? The support by Sunwing at the hotel is awesome. The hotel staff is really good! Food restrictions? The buffet gives you a lot of choices. All in all, the Riu is a great hotel that offers a lot to do in 5 acres of beauty. Rooms are nice and the lobby bar is busy every nite!

Riu Palace Jamaica: Beautiful Resort

The food and rooms were amazing. The staff was very friendly and the service was awesome. The resort was very clean and well laid out. Was nice and small, everything was close. Only reason I would not rate it a 5 star is the beach is man made and not very nice. It was very murky and lots of seaweed. The sand was rough, not soft. I would definitely return.

Riu Palace Punta Cana: Disappointed

We just returned from a 7 day stay at the Riu Palace Punta Cana Everything about this hotel was average at best. Food & restaurants were disappointing. The grounds were well kept. Both myself & husband got sick even though we used only bottled water for everything including brushing our teeth, as told when we arrived.

Riu Negril: fantastic resort

the hotel is an excellent resort.The rooms were very clean and made up quickly every day and the room fridge restocked.The staff were very friendly and ready to help in any way.We had a problem with air conditioning and was resolved with a different room.The food was excellent.The beach was one the best we have been on.Calm water and great snorkeling.We went shopping and the prices were reasonable to very good.Its to bad the resort wasnt a little closer to the airport.I forgot to mention the ent [... read more]ertainment every night was good.Overall it was an excellent trip and would go back to this resort again.Thanks trip central.

Riu Palace Bavaro: not all Riu's are created equal

We have stayed at several Riu Palace's and this is by far not up too the standards that it should be. The food was exactly the same day after day. The beach was none existant in front of our hotel, just hugh boulders trying to stop tge errosion. The rating of the location really should be dropped down because there is no way it should have a 5 or 4.5 star or palace rating. Be careful just because it says it is on Bavaro beach doesn't mean the location is good. We made this mistake. We have staye [... read more]d at Barcelo Bavaro beach 5+ time and the beach is beautiful so we assumed that it would be just as beautiful.....you know what they say about assuming! !!!!!!!

Riu Playa Blanca: Great Time

I took my mom to this hotel for here 60th birthday. They were very accommodating. They made me a dinner reservation, brought her out a cake and the entertainment staff sang to her. They also upgraded our room to ocean front. The food was great. The only downside was that because the hotel wasn't full the closed 2 of the Al Le cart restaurants 2 nights in a row. The pools were nice. Loved how the looked right over the beach. kiddy pool was great for the kids. The staff was friendly and helpful. N [... read more]egative was that sunwig changed our flight the night before we flew down to a later flight so we had to pay for a delayed checkout. I would recommend this hotel :)