Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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StringBuster  - 

Verified Purchaser

Sol Cayo Coco: Wonderful staff and great small resort

Wow, the staff are fantastic, always ready to serve,tip or no tip. Ground are well cared for, resort is mall if you like that which we do. Food was the best we have had on eight trips to Cuba. Buffet is very very good. Go for the ocean view room, views are superb. Room 1430 is the quietest in the resort with the best view. Maids keep the rooms very clean, well done!

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DAW1  - 

Verified Purchaser

Sol Varadero Beach: First trip to Cuba - Incredile stay

This was the first trip to Cuba for both my girlfriend and myself. For our budget we weren't expecting anything crazy, but were incredibly pleased with the resort we stayed at! Clean room, food was good/manageable, friendly staff, and pool/beach area was beautiful. The resort itself may need a little TLC here and there but for a couple looking to relax in the sun and experience Cuba, it was awesome. Not to mention we were a 2 minute drive from Varadero! The only major complaint I had about our s [... read more]

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Ottis  - 

Verified Purchaser

Sol Rio de Luna y Mares: Fun time had by all

I have been to Cuba 7 times and have stayed all over mainly in Varadero. This was our first time in Hogin. The Hotel Sol Rio de Luna y Mares was excellent. the food was good and the rooms were clean and well kept up for Cuba. This resort like all resorts had the man made shade umbrellas on the beach, but what I loved was all the shade trees on the beach. The Hogin region was beautiful with rolling hills & greenery. The Cuban people are always friendly and happy to help you in any way. The only p [... read more]

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Mariaanna  - 

Verified Purchaser

Melia Las Dunas: We had amazing vacation,great resort,excellent!

We enjoyed so much stay at this resort,very nice staff ,beautiful beach,food was excellent,fresh ocean fish everyday for lunch and supper,even they serve lobsters for buffet lunch and supper.they presented amazing shows every night.

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Jforderer  - 

Verified Purchaser

Hotel Vigia: total disappointment

-slow checkin -no escort to room in dark or help with bags - got lost with luggage @ 12 am. we were furtherest building from lobby -fridge didnt work -tv had bad signal and sometimes unwatchable -not enough pool or beach chairs - we struggled every day. refused to be one of those people that puts a towel on a chair at 5 am and uses the chair for couple hrs out of day! -no hot water for showers -line up for dinner buffet - obviously not enough room in buffet for all bookings -snack bar bad and no [... read more]

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Aimer1976  - 

Verified Purchaser

Sol Cayo Coco: Sol Cayo coco

We recently visited sol Cayo coco ..our first impression was good until we went to our rooms (ground level) they were dingy,smelt musty and the fridge and ac didn't work..we were moved the next day to the 3rd level were it was much better.The resort itself was clean but do recommend taking toilet paper,extra towels and face clothes as there is only 2 bath towels. The food was really good lots of seafood..pool area very nice..definetly go to the beach on the other side of main beach as the one in [... read more]

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JoséeNicole Hebert  - 

Verified Purchaser

Melia Las Dunas: Nice resort

My stay was great! The only thing that could have been better would have been if we could get unlimited beach towels and if the maids would replace our bathroom towels everyday and not just fold them up. It would have been nice to get a fresh one everyday.

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Dd24  - 

Verified Purchaser

Paradisus Rio De Oro: G

Great resort with a wonderful staff but unfortunately needs some updating! All Cuban resorts should try harder to make their electrical ie. plugs & lighting more to North American standards we should not have to bring Adapters and strain our eyes with poor lighting.Also on two separate mornings we had to clear our table to have breakfast we don't blame the staff they work with what they are supplied , it seemed they were understaffed for breakfast and under supplied for utensils and such.

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Sseg2213  - 

Verified Purchaser

Dreams Sapphire Resort and Spa: Highly Recommend

The resort is awesome. Staff, especially the entertainment group, were top notch. Food was very good. The buffet on its own would have been good enough. I don't have much experience with all inclusive resorts but I would highly recommend this one.

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La finne  - 

Verified Purchaser

Melia Las Antillas: not that good

Resort is not as good as the pictures show . Nice size. Rooms not that clean .food good .pool freezing . water surrounding the resort stinks. Very very slow service. No WiFi. Difficult to get changed to tip . Tip r not same service. .Orlando and Digna were the best servers.

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Shawn2016  - 

Verified Purchaser

Melia Marina Varadero: It is not same resort

When I booked this hotel, I couldn't get the information about 'Melia Marina Varadero Apartment'. It was different condo. It also good. Nice view, pool. But, Cooking facillity was too simple, heating machine was bad

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VESNA  - 

Verified Purchaser

Melia Jardines del Rey: great resort

rooms nice and new,services great,food as well, lot of different choices...entertainment was great every night,so It was great place to stay and relax... pool areas was amazing. I would definitely like to go back:)

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Miche  - 

Verified Purchaser

Melia Caribe Beach Resort: Beautiful, clean resort

Very well kept grounds. Appreciated the cleanliness everywhere. Rooms were great. Buffet food was average, the menu should very more from day to day. A few new items daily but mostly the same from meal to meal. Thankgoodness the restaurants were very good. My favourite was the French. Beaches are nice but would be gorgeous if they were groomed everyday.

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Rtookey  - 

Verified Purchaser

Melia Las Dunas: Melia Las Dunas

Good: - Resort very neat/tidy and very large - Drive from the airport includes a tour of the countryside - Staff were very friendly Bad: - Food is Cuban, so bland is to be expected (bring own ketchup if needed) - Got sick from the food - Beach towels run out daily. I assume because nobody brings them back the night before to allow for cleaning. - People holding lawn chairs at the pools and beach is a MASSIVE problem at this resort. It gets very frustrating and absolutely something the staff nee [... read more]

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Linsoo  - 

Verified Purchaser

Melia Cayo Coco: Forth Visit and we will go back next year

This was our fourth visit to Melia and were not dissapointed. Beach is the best ever! and staff are warm and friendly. The food is good by Cuban standards.We stayed in the Lagoon rooms once again and enjoyed.

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1111  - 

Verified Purchaser

Melia Las Dunas: Not much for high star resort

positives: weather was great, pool was beautiful negatives: no pool towels (had the same one for 3 days) - did not change room towels - no change available for money exchange - only had 3's and 5's in CUC's, 6 minute walk to beach - seemed too far from room and also there must have been some sort of storm because most of the cabanas were washed away and there was an 8 foot wall of sand with a drop to the beach area. - ran out of French fries, hotdogs and toast bread on 3 of 7 days - felt bad for [... read more]

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MisterD  - 

Verified Purchaser

Hotel Vigia: Terrible resort

The beach and the staff were great. The resort was terrible our room smelled like mold. Dirty everywhere,cockroaches, got bite galore by bedbugs, when we got home we ended up putting our clothes in a garbage bag in the garage and taking them out to be laundered and threw out our suitcases cause we were afraid of bringing any bedbugs in the house. We ended up getting sick from the food or by the lack of being clean in the buffet area. The guy cooking the meat at one of the grills was a recipe for [... read more]

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Indika  - 

Verified Purchaser

Sol Varadero Beach: Ok hotel terrible food

Large clean rooms, non working fridge, kind staff, facilities included gym, nice hotel grounds. Noisy as any Cuban resort. Awesome beach. Check in was very slow didnt get our room till 4pm TERRIBLE food.

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987654321  - 

Verified Purchaser

Melia Jardines del Rey: Melia Jardine Del Rey

The hotel was good in that there was a clean bed every night and a beach to go to every day. The water was nice, but you had to make your way through a maze of coral before you could make it deep enough to actually swim. The pools were very nice! Service there was quite good. The rooms were very similar to many other hotels where I have stayed before. The shower was very modern, air conditioning was great, good view from the balcony. The beds were a little firm for my liking, but I adapted to th [... read more]

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Upset  - 

Verified Purchaser

Melia Jardines del Rey: Worst Resort that I have ever been to.

This is Resort is new nice grounds no much greenery. Rooms okay. Too big. Service is horrific. Food preparation unsanitary. No Beach towels for 3 days. Ran out of food. Turning people away from buffet. Had to switch hotel it took me 3/4 days to make the move happen. Will be looking for compensation from Trip Central for the 4 days that I lost from my two weeks vacation. Would not recommend this resort to anyone. Totally horrible vacation.

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