Dreams Onyx Resort and Spa: Best Resort Ever!

The whole resort was kept in excellent shape. The food was great! The people are amazing! Very clean, you get waited on hand and foot. Definitely a 5 star resort! Our butler, Angel went up over and beyond. He came and talked to us everyday and made sure everything was perfect. The beach was as beautiful as could be. Soft white sand blue water, picture perfect!

Ocean Blue and Sand: Well maintained resort

Very enjoyable experience staying at this resort. Clean, well managed, recently renovated suits. Good food with a lot of variety and choices . Enforced covid protocols. Excellent coffee in the coffee shop. Will recommend to anybody, solo, couples or families .

Bahia Principe Escape Ambar: Amazing swim up room

The Bahia Principe Ambar was sold out while we were there but it didn't feel overcrowded. The swim up room is totally worth it because you have your own deck, loungers, and private pool with almost no one around you at any one time. Nice and peaceful. The beach is excellent, lots of palapas and loungers, and good staff to bring you drinks from the beach bar. The buffets were excellent for selection in terms of fresh fruit, veggies, lots of meat choices but also plenty of vegetarian options. We w [... read more]ere travelling with a vegetarian and she had tons of selection and was really, really happy. Super chill, party if you want around the main pool in the afternoon, but nothing too crazy.

VH Gran Ventana Beach Resort: Awesomeness

This resort was worth it. It was well maintained and proper ppe used due to COVID and I felt very safe. Staff are friendly, warning and wanted your stay to be a very good one. Awesome beaches and there was always a chair available . The pool is small but didn’t felt like it. Never have to find a chair as there’s always some available. I will go back in a heartbeat.

Bahia Principe Escape Aquamarine: Great Resort - beautiful grounds, good food - rooms sparkling clean but could use updating

First Note - I would go back to this resort - it was not perfect but was really good. Grounds- the grounds are lush and gorgeous. The buildings are pretty - some older with Caribbean charm and others more updated Room -we were in 81401 which was top floor in front of the pool. It was very clean, smallish closet, but had shelves and cupboards that provided everything we needed. The bed was very firm (bordering on hard) and there were lots of pillows. Towels were changed every day. The [... read more] housekeeping staff did an excellent job. Good safe to secure your valuables. The hallways echo so you can hear loud people coming and going but we only experienced this once. Air conditioning and water pressure were good. The room was very dated - we would prefer a modern and updated room. The room cards had to be replaced a few times as they sometimes wouldn’t work. Pool - very clean, lots of chairs and umbrellas and cabanas. Pool temp was perfect. The loungers were older but worked great. Beach/pool towels - not great. They use the old system of towel cards so you can only ever have one towel at a time. (Not enough for me but others wouldn’t care). The Towel bar doesn’t open until 9:00 which is late for some of us (7:00 is what I would expect). But when they are open you can get or exchange your towels easily. Beach - gorgeous white sandy beach - beach frontage has decreased due to water levels rising therefor the loungers are very cramped. No beach service provided for Aquamarine. Check-in - they seemed a bit disorganized at the start but we got on the first tram to the aquamarine lobby so it was faster for us. Restaurants- 1. Reservations: our friends send an email a week prior to our arrival asking for dinner reservations each night, with a time range and leaving the days for each reservations to the resort to sort - unfortunately they didn’t make a single reservation for us. They scrambled on our arrival and got us 5 a la carte reservations but most of them were late. Maybe the APP would have been more reliable however we didn’t want to provide personal identification information on the APP, which was required. 2. Food: the food was very good. Breakfast at the buffet had lots of variety and was very fresh. Lunches were good - poolside paellas were excellent and the burgers were ok. Buffet restaurants for lunch were good. Our favorite restaurant was El Olivo. - fantastic food and excellent servers. The other restaurants were: Mikado, Meat, Limbo, Protofino, Bella Italian. Good food - some great. Staff - most staff were excellent- many did not speak much English.

Grand Palladium Punta Cana: Air Canada Rep dropped the ball

Hotel was good but Air Canada rep never showed for meeting. No books on pick up time for return trip due to Covid. QR codes need to be created to inform travellers of pick up times. I would suggest that the handout we receive on the bus on the way to the hotel also include pick up time and location for the the return trip. It should also note when the rep will be at the hotel during our stay.

Punta Cana Princess: Amazing Resort

The whole resort looks awesome. The rooms are well looked after. The food is good. Pool is kept clean and crystal clear. The staff are always willing to help. The beach is fabulous, lots of lounges, soccer nets, volleyball net. Lots of activities on the beach.

Royalton Splash Punta Cana: Fantastic week off

Hotel was good, a little mess in the room with water keeps coming out of the washroom when anyone took shower but overall it was goo. Good was great, the staff was awesome and humble… extremely helpful. We had a great week off!

TRS Cap Cana Hotel: An oasis of calm

This resort was very clean and it was reassuring to see the staff frequently cleaning down handrails and elevators etc. all staff members wore masks. The pools and grounds were nicely kept and the gardens well maintained. There were lots of staff present to see to our every need and the majority of them spoke English. Maria, our butler, treated us like family and was excellent. We were very impressed by her quick response when communicating with her via WhatsApp. Yanelis took great care of our r [... read more]oom and was excellent. Richard, who oversaw our room service orders, was excellent. There were activities scheduled every day and we attended the Chic Dinner Cabaret which we thoroughly enjoyed. Staff at reception were most helpful and professional and were always welcoming and smiling. Our plan was to relax, enjoy the sun in pleasant surroundings and we were able to do that.

Majestic Mirage Punta Cana All Suite Resort: Fantastic Resort

This was our second time back to the beautiful Majestic Mirage. From the entrance to the resort, to the rooms, to the beautiful gardens throughout the resort - absolutely spotless. There is always someone cleaning and we felt very safe. All of the staff wore masks and most of the guests wore them when you were indoors. As you entered the restaurants masks were available and everyone was required to sanitize their hands before entering.

Excellence Punta Cana: Long awaited Adult vacation

Loved the layout of this hotel and the upgrade to Ocean view was definitely worth the price. Particularly liked that there many restaurants to choose from. (as to be expected some were better than others, The Lobster House was surprisingly the one we enjoyed the least.) Oregano and The Grill were our lunch time favourites and Mexican and Spanish were top dinner choices. Rooms were decent, only complaint was that we would have liked sheets changed mid week but overall staff and service we [... read more]re excellent. Property absolutely gorgeous and loved that there were lots of chairs around the pool and beach. Would definitely go back.

Royalton Bavaro Resort and Spa: Great vacation…..but

We had a wonderful time until the very end when we got a stomach bug and which kind of ruined the last couple days. I cannot specifically blame the hotel, but it is likely we either picked it up from the food/workers/or other guests.

Be Live Experience Hamaca Garden: Worst resort ever

3 hours from airport no tub no balcony no stocked mini bar shower was broken Sunwing doesn’t even go to that hotel tried calling tried emailing had to call brother in Canada get him to call took 3 days finally got moved room smelt like mould still no hot water we were there 2 weeks we’re only allowed 2 alacartes cockroaches in rooms pools were green grey water came out of a pipe and ran right into the ocean from hotel no one spoke English food was awful they told me that I could pay for Covi [... read more]d test in peso’s and to leave country in pesos spent hours both times trying to get money switched over got ripped off both times people made me pay double it was like we were at a hotel not a resort then our plane broke down spent 12.5 hours at airport they bused us to a resort at 1:30 in the morning the bus left with out us had to take a taxi got woke up early for ride to airport checked out then flight changed again then sat in lobby for hours waiting for ride to airport had to spend extra money at airport because of 12.5 hour wait it sounds like they sent us to the wrong place

El Beso Adults Only at Ocean El Faro: Great resort - walkers beware it's a big one

Ocean El Faro has everything you need. We upgraded to Priviledge which unlocked a few more dining options, better alcohol, better wifi etc I would say it was worth it but the cost wasn't that different than the general room so we decided to do it. Food wasn't amazing overall but my family enjoyed it! The beach was okay very rocky and not sandy white but it was still not 3 ft of snow. Pools were great, entertainment was great. Servers constantly walking around if you need anything (the better [... read more] you tip the faster they come by). Room overall was nice, some details they could improve on but it was quite modern!

Wyndham Alltra Punta Cana: Great experience

Staff at this resort try harder than any of the 15 others we have gone to. The grounds and pool are beautiful. Food was excellent. Covid tests are on site , no positive test so far in 2022. We couldn’t be happier. Special thanks to Dancer WILLIS.

Hyatt Vivid Punta Cana: stay in preferred or don't stay

Disappointed in room - hotel needs an upgrade Beach was dirty and water was brown and very rough Staff were great though and food was good No night life for the adult crowd. More of a family resort Make sure you check where your excursions are before booking, we were on a open air bus for 2 hours one way to get to the buggy trip.

Bahia Principe Explore Punta Cana: This is a beautiful resort!

We found the grounds, pools and beach clean and safe. The food was great and the people very friendly. Because of covid the staff all wore masks. The restaurants are very clean and everyone had to ware their mask unless eating or drinking.

Barcelo Bavaro Palace: Great place

Rooms, food, golf and staff are fantastic and everything on the resort is wonderful except the casino where they are aggressive and speed up the spins and deals to a point where it’s not an enjoyable experience. Very disappointed in this, as we would of liked to of spent an hour each evening before dinner.

Bahia Principe Explore Esmeralda: amazing resort except the food

the Palmira buffet at the Luxury Esmeralda served only cold food. The breakfast was OK but the lunch and dinner was repeatative and always cold. One day they ran out of eggs. Ha, eggs? One day the beach bar had no beer, only foreign beer for sale, at a 5 star? The beach buffet had a good lunch. The alla carte dinners were ok, but always cold. I think all food is prepared offsite and delivered to the hotel for the sitting, that would explain the cold food. My wife took some stewed pumpkin [... read more] at the lunch buffet at the beach. There was a worm in it. I would submit a picture if this survey had that option. The tables at the beach buffet were suposedly cleaned and a blue card placed on the table indicating so. The blue card was placed on the table but the tables were not always cleaned. We like the line dancing they have everey night at the Punta Cana hotel. The entertainment staff do a great job to lead novice dancers in the dance. The beach dance is terrific as well. I would recomment the hotel just for the enternainment staff, beach, buildings. The food really needs a makeover and is not 5 star.

Sunscape Puerto Plata: It was exactly what we needed!!

We finally were able to travel and we were really looking forward to it. Sunscape did not dissappoint. Despite rain for most of the first week, we had a great time. Service was excellent, food was good, room was great, beaches excellent. The second week was perfect weather for sitting and walking on the beach. We especially enjoyed spending time with Fransisco, Jaun and Carlos (Sun Club Bar and restaurant) and Magdeline from the Castaway Bar. They were all very friendly and provided excell [... read more]ent service. All staff at the Sunscape were very friendly, and always eager to make our stay memorable. The resort was very clean and Covid rules were strictly enforced. We will definitely return with our family if the opportunity comes up. Fransisco from WestJet was also excellent.