Riu Playa Blanca: Great Resort

Over all this was a relaxing and enjoyable stay. The rooms were clean and comfortable. The salt water pools were wonderful but was disappointed in the swim up bar pool. The washrooms were far from the pool areas and not convenient.The entertainment was good and the disco was one of the best I have seen in a while. The bartenders were very talented and friendly with some great choices of cocktails and premium mixes without extra charge. It was not a good time of year to enjoy the ocean due to the [... read more] weather but it was beautiful with its volcanic black sand. The food was fantastic! There were so many choices and with the sports bar open 24hrs you always had food to eat. I really enjoyed the coffee and hot doughnuts at the breakfast buffet. Reception was friendly and helpful and Omar the hospitality Director was one of the best I have seen. The stay was fun and relaxing and I would go back again.

Sol Turquesa Beach: Best vacation ever!

On October 14th 2014 I went to the Riu with my husband and 75 guests for our wedding. We got married on the beach and it was the most magical experience of our lives. The staff treated us all like gold

Riu Vallarta: Great vacation and good value for the money

Excellent resort, great value and good access to everything. Clean well ran resort and most accommodating. Staff very friendly (especially Isreal) always pleasant smiling. The staff really value tourists and make they trip worthwhile I would highly recommend this resort in a heartbeat. Great 11 day stay at Riu Vallarta

Riu Palace Aruba: Beautiful resort

The hotel was beautiful, everyone was really nice, the rooms were big and clean. The food was always good and different each day. Beach was gorgeous, the entertainment was always fun and interactive, overall best resort I've travelled too

Riu Playa Blanca: Trip was good

I enjoy the resort but a bit disappointed because the stuff does not speak English and also they cater more for the Spanish speaking guests I find the food very salty Room very spacious and clean but kind musty

Riu Playa Blanca: Meh

We travelled with a fairly large group and a baby under the age of 1. Seeing that it's a brand new resort, the pools are loosing quite a few tiles. My room smelled like mold. Most of the employees do not speak English but we soon realized that Westerners are not their main target market. They cater to the Spanish speaking travellers coming in from surrounding areas, Columbia, Vanuzuela, Costa Rica etc. it made the trip feel authentic. Overall we enjoyed ourselves and made our trip fun regardless [... read more] of some of the discomforts of our surroundings (hotel).

Riu Palace Paradise Island: Great Stay

The staff are extremely friendly and prompt to answer requests and help whenever asked. The food is good, especially at the a la carte restaurants. Rooms are clean and comfortable, and the location is perfect. The beach and water is beautiful and a short walk to quieter beach areas.

Riu Playa Blanca: Great Value New Latin resort

The grounds are new and well maintained. For swimming - 4+ large pools (which includes a fun kids pool + another enclosed play area/splash pool) and the warm waters of the Pacific Ocean. The beach is a mix of light and dark sand - which makes for an interesting walk along the water and easy to find seashells. The Resort is a 10 minute ride from the new airport in RioHato with efficient staff processing so you can start enjoying the resort shortly after landing. SunWing travelers were greeting wi [... read more]th refreshing drinks and an expedited check-in service upon arrival - another plus. The rooms are modern and spacious, with double sink, generous tub/shower and separate toilet area. Most rooms have a good view from the balcony area. Our room had a bit of a new wet concrete smell which will disappear soon once the resort experiences the dry season to fully remove the moisture. The room was clean. The area is still relatively undeveloped, so it has a quieter relaxed feel. Don't count on walking off the resort to mega shopping centers at this time. The resort has two shops - both stocked with essentials at decent prices. The food is varied and excellent (albeit some dishes a bit salty). Staff are attentive. This resort caters to a large percentage of Spanish speaking guests so be prepared that English is the minority and many staff have rudimentary english at this time. Overall I enjoyed this resort - I relaxed, enjoyed the sun, heat and water and came home

Riu Palace Pacifico: Fabulousoooo!!!!

Walking in the resort we knew we had made the right decision!!! It is immaculate clean and beautiful. The rooms are a nice size and the Food is fantastic!! I have been to many Riu Resorts and this one is Top of my list. They can not do enough for you we were treated like Princesses for one whole week (hard to come home after that)lol. The pool and pool bar are fun and if you just want to relax you have the option of the beautiful beach area or one side of the pool. This is the FIRST RESORT I hav [... read more]e been to where the Manager is hands on always walking around interacting and making sure the guest are taken care of (not hiding in the back in some office) and because of this it shows a big difference in the way you are taken care of. We had the best time ever it was our GIRLS yearly vacation away and we all agreed we would go back in a heartbeat !!!! I can not say enough good things about this resort. We went into Puerto Vallarta a couple times and felt very very safe the people always Thanked us for visiting PV and even the security at the Airport Thanked us for visiting..... Thank You Riu Palace Palace Pacifico for making our vacation a memorable one !!!

Riu Ocho Rios: Good Hotel

The hotel was beautiful, the food was great, but, repetitive. Pool side entertainment was bland and inconsistent. The staff members all round were fantastic, couldn't ask for better! The bar's were all in the same area, it would have made more sense to spread them out around the property! I personally like to go out and venture, at this location you have to make transportation arrangements! 4stars. My family and I had an absolutely amazing time. ..that's all that matters! Thank you Jessie Newbig [... read more]ging @ Trip central.

Sol Turquesa Beach: We had a great time

The resort was beautiful and most of the staff were fantastic. I have no compliants about the food it was typical buffet selections. Was always able to find something to eat. The hotel was going through renovations which is great as ot shows they want to improve. The first night was disappointing as we go there late and the 24 hour grill was packed with only one bartender and food took a long time. The nightly shows need to be updated but for the most part were ok. The water ballet show was just [... read more] bizarre! As it was low season there didn't seem to be much organized activites as the last time one of ladies I travelled with was there. If you want a relaxing place to stay this is your place if you want to party not so much. I certainly could have done without the locals getting into fights at the pool bar and the loud obnoxious Russians at every turn. They even were kicked off our plane.

Riu Vallarta: Opulent

Everything was absolutely beautiful. It could not have been better. I'm going to the same spot next year!..............................................................................................................................................................................................................................................................................................

Sol Turquesa Beach: Great resort

We had a great time at this resort. The food was great and the beach is wonderful. All the staff were responsive to our questions and spoke well in English. All was good but many renovations on at this time. Will be fantastic when the new dining area opens!

Riu Palace Las Americas: Amazing resort

The rooms were spacious the hotel is beautiful, but the staff is really what makes this place! Been here for seven days and they have made this place feel like home! Shout out to fortunado! Viva la Mexico!

Grand Memories Varadero: Great Resort

Having travelled to Cuba a bunch of times this resort has to be the best one I have stayed at so far. Upon arriving we were upgraded to the deluxe section at no extra charge. This resort is kept very clean. The staff was very friendly and accommodating. Although tips are appreciated when given they were never asked for at this resort. The food at the buffet and snack bar were very good for Cuban standards as well as the selection of drinks available at all the bars. The only negative about thi [... read more]s resort is how far from town it is but you can usually bargin your way down to $15 for a cab.

Riu Palace Antillas: Disappointed

We thought the resort was totally renovated, but found it wasn't and they still need to work out some kinks. There were no labels on the food in the buffet. I understand that they were shipped to the wrong place or something, but someone could have written on a piece of paper what things were. The buffet wasn't open at lunch, even though your brochure from the hotel states that it is. We stayed Monday to Monday, and finally on Saturday they opened a lunch buffet restaurant by the pool. The pool  [... read more]bar was out of mint for 3 day, ran out of chocolate and bananas for drinks on a regular basis, and the hotel wasn't even full. The carpets in the hallway to the rooms were absolutely filthy! The new pool with the pool bar had things floating in it all the time. I know it is a windy island, but there are no skimmers in the pool and it was only scooped with a net once a day that I saw. I went to the bathroom in the lobby, a few doors had signs that said "wet paint" so I went into a stall that didn't have a sign, and I got locked in. The paint was wet and once I shut the door it stuck together. Thankfully two ladies helped me to get out. In the evening when you come off the elevator, the doors to the casino are open and all you can smell is smoke from the casino. I couldn't stay in the lobby due to the smell. When we first got to the hotel, the green outdoor carpet that is by the front entrance is covered with debris, I thought that since it is our first impression of the hotel, they could clean it up a little, even with some plants or something. Most disappointing was that when we first got to our room, it smelled very musty and damp. We went to the front desk to complain, several other people from our bus were also there complaining about one thing or another; the lady at the front desk gave us another room that had the exact same problem. We complained to our rep, and she said it was up to the hotel to help us out, she couldn't do anything. The lady at the front desk (Paula I believe) said that she would look into it and get us another. We checked back later and she said that she didn't have time yet to look into it. She said that if she found us another room, she would slip a note under our door that night, which she didn't. She also told me she was working the next day and I could come and talk to her then if she hadn't found anything yet. She was not working the next day. I understand that it is a different climate, but this is our 4th time in Aruba. Last year we stayed at the Riu Palace and loved it. I don't like that she was lying to me and just putting me off, knowing that once we settled in a room, we would not move. At the very least she could have been honest and said, all the rooms smell and I am not going to move you. Sorry for the inconvenience. On the plus side to the resort: the restaurants that have been renovated are beautiful. There are lots of elevators and they are fast. The walkway to the resort next door, was a great idea and very useful. The auditorium was nice and big (that is one thing the Palace next door was lacking last year) and the shows were really good. The food was good. The staff were all very friendly (with the exception to the lady at the front desk, who still was very polite and professional). The highlight to our trip was Regino at the pool bar. Fabulous bartender, nice man and great with people. We still love Aruba and will probably go back. I will not stay at this resort in the future, perhaps the Palace next door but not the Antillas.

Riu Palace Bavaro: Riu palac barvaro

Clean, well kept grounds Good service at front desk and at a-la-cart restaurants Maid service was inconsistent (se days they came early and did a great job, other days they didn't come until dinner and did a half fast job) Service in buffet was also inconsistent (great service some days, at some meals we were not even served water--at one of these occasions the wait staff were arguing for a tip left at a table instead of serving us) Food was good, wide selection of drinks both alcoholic and non  [... read more]alcoholic

Riu Palace Antillas: Good time

Hotel was very nice ... Lower lobby, lobby, restaurants and pool area all updated, rooms were not but still very nice. Food was good and staff very friendly. Pool is big with plenty of seating! Swim up bar had awesome seating to look out at the beach. Recommend this over riu palace - less busy and updated!

Riu Ocho Rios: Ok just ok

This resort is good for family's, me and my husband have been to jamaica 4 times first time in ocho rios. The beach was rocky needed water shoes to swim in the beach, very man made not natural beauty like negril jamaica. The food was awful I felt like I starved all week long, it's nice cause you can do dunns river and bob Marley but other than that the beauty of the beaches and scenery were not there, ocho rios is very city life not really Caribbean feel. The rooms were nice but did crack the fl [... read more]oor tile and I weigh only 125. The food was geared more for kids pizza French fries, very small portions again starved all week, it's not a adult resort more for families lots to do for kids.

Riu Vallarta: Great Trip, Awesome Staff!

Just got home from a week at the Riu Vallarta and had a wonderful time! The Grounds and public area are very clean and well kept, the rooms were very comfortable. We really enjoyed the buffet, they had a wide variety of foods to choose from, the cooks and service staff were incredible they remembered my daughter by name after the first day and always took time to say hello to her and give her a nice complement. We enjoyed the buffet so much we didn't bother booking reservations at any of the ot [... read more]her restaurants. The Entertainment and activities team was also fantastic. I was starting to wonder if they ever had a break, you would see them by the pools getting games together in the morning and afternoon, then up on stage dancing with the kids until 10pm. They always had a smile on their faces and made my 3 year old feel comfortable enough to go and dance on stage even though she is super shy normally! We went only went on one excursion which was the city tour, I really enjoyed it although bug repellant is advised as the mosquitos were our in full force. We also had access to the other two Riu hotels nearby, the Riu Jalisco was less than a 5 min walk down the beach and was very nice as well, pool area was totally different that the Vallarta so it was a nice change of scenery. Overall wonderful vacation, cannot wait until my next visit!