Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(18020 Reviews)

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Barcelo Bavaro Palace

This is my 3rd visit,obviously,I like it here.Golfing is great !! The people working there are all very nice.I wish something could be done for the hoards of inconsiderate people that "reserve" there beach chair with a towel.This is ridiculous,there is no one on the beach,but no chairs.You should stop this,some how,disallow this.I have been to places that do not allow this.Otherwise food,rooms were great,and everything else.Thanks Terry

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Nicole  - 

Verified Purchaser

Occidental Punta Cana: Beautiful resort with amazing people!!

This was the first time my husband an I were in dominican and it was everything and more!! The resort was absolutely beautiful, very clean everything was close and the people were the best part! All the workers where so nice and made our trip that much more amazing. The food was fantastic. Always so much to choose from in the buffets. We tried all the el la carts and they were all sooo good! Food was never an issue at this resort, there was always somewhere to grab a bite! The rooms were gre [... read more]

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Private  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Needs improvements

First impression of resort was good. Service needs improvement. Grounds and pool seemed well looked after. Our private rooftop patio was our saviour for making our trip until a drone was flown above it and violating our privacy.So upset that I made a formal complaint. Not that I believe it’ll go anywhere. Most food was lukewarm at best. Few servers were very attentive. Some hostesses were rude. Few understood English. No other guests that we talked to were happy with their experience, one ac [... read more]

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Angie  - 

Verified Purchaser

Royalton Bavaro Resort and Spa: Will never use Tripcentral again!

We loved LOVED the resort. The pools and beach were incredible but the most amazing part was the food. Top notch. Will for sure go back to Royalton Bavaro. Thank you for a week in heaven! Tripcentral got many things wrong and I’m paying the consequences- literally. Brutal customer service. From not booking us when we thought we were booked to booking us in a room we didn’t ask for and having to downgrade at the resort. Among other things. Just brutal. Thankfully I chose a goo [... read more]

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One of the traveling Grandmas  - 

Verified Purchaser

Ocean El Faro: Home away from home

The rooms were hugh and very comfortable. There were lots to choose from for food. One draw back is the resort does not not accept reservations for the a la cart restaurants. Therefore you end up standing in line waiting for a table to open up for your dinner instead of relaxing with a beverage until your dinner time. Dealing with the staff at the front desk was not a great experience.

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Private  - 

Verified Purchaser

Sunscape Dominicus La Romana: Great atmosphere

I have not been to many all inclusives, but I am definitely walking away having an awesome experience. The food was 2nd to none. The selection was fantastic and changed every meal, every day. The entertainment was what I would expect from an all inclusive. A lot of great talent. The pool area was large and overall was a nice pool. You can witness the constant effort to upkeep the grounds. I agree with the beach area, the ocean-it was rocky, but you could easily navigate. The room, a deluxe ki [... read more]

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Chrissy  - 

Verified Purchaser

Senator Puerto Plata Hotel: Amazing trip

We were a group of 10 and the staff and service was fantastic, the resort was always clean, food was amazing rooms were nice! We will definitely be going back!! Thanks senator!! We love Domingo at the sports bar! Coffee at the sports bar is amazing

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Abbie91  - 

Verified Purchaser

Melia Caribe Beach Resort: Beautiful beach

The hotel has an amazing beachfront with lots of space. We always found a great spot at the beach or pool even if we were a little late going down. Staff was very friendly and had great service, especially the bartenders at the pool and lobby bar - they could make anything you can imagine! Staff followed covid protocols (masking, cleaning between guests) well, and there was hand sanitizer available at entrances to buffets, however we brought our own sanitizer for the table which made us more com [... read more]

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Private  - 

Verified Purchaser

Sunscape Puerto Plata: Friendly Staff and no crowds

Hotel was great , Buffet food was bad , always cold and tasteless. That said the al la carte restaurants which don't need reservations and have no limit had pretty good food. Pool was nice and beach is a real beauty. Be prepared for beach peddlers though. If you want to lay in the sun and relax do it at the pool. Surprisingly really good surfing close by at Encuentro beach. Would come back again in a heartbeat

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B & C  - 

Verified Purchaser

Excellence Punta Cana: Returning after 2 year's absence

Truly a 5 star resort experience. Definitely worth the upgrade to Excellence Club - exclusive beach area, Magna Restaurant & lounge with high end booze. Superb service from the staff with many of them remembering us from 2 years ago! No wrist bands or reservations required for the restaurants. Food is varied & very good, with 7 restaurants open most nights. Our favourites were the Magna & the Grill Steakhouse. Nightly entertainment was good to excellent - our faves were the superb saxopho [... read more]

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Private  - 

Verified Purchaser

Royalton CHIC Punta Cana: Amazing Resort

The Amenities were very close and the staff was amazing, even through COVID they were always there to help in any way. I would recommend this resort. Our butlers Emilio and Teuidi were excellent in getting our questions answered and were very quick to respond to our emails. Every restaurant that we visited the staff again was there to help in any way. It was great to go to breakfast and Nestor knew exactly what we wanted to drink and had it on the table is a moment and also when the rest of [... read more]

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Private  - 

Verified Purchaser

Royalton CHIC Punta Cana: Royalton CHIC Punta Cana

Our hotel stay was really great. The grounds are very beautiful, the rooms are clean and the food is really good. We stayed in the Diamond club and it was well worth it. A big shout out to our butlers Amilio and Teudi they were simply amazing. They touched base everyday to ensure that we had everything we needed and find out where we would like dinner reservations for the evening. Also Nesto at the buffet was also amazing, he took care of our every need for breakfast and lunch everyday. All [... read more]

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JoeCor  - 

Verified Purchaser

Bahia Principe Explore El Portillo: 2nd visit for us, will definitely return for a 3rd!!

Hotel was very clean, great job with sanitizing and gloves and masks while indoors in groups ... they used common sense which was nice! Only 1 lunch option restaurant and 1 small bar opened at some peak times left back ups for drinks. I like the new sports bar area with entertainment, wish there was more of the adult shows there and live music with children activities at Village instead. The entertainment was great and entertainment staff were great! Food was good and drinks were very good.  [... read more]

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Kitsrush  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Ocean el faro

Hotel was very clean, staff very friendly. Our room was very close to the beach. Only issue was trying to book one of the restaurants only managed to book one rest of the time we had to go to the buffet. Overall the food and coffee shop was good. Rooms are big and spacious. I must say our booking rep at Trip Central Kevin Dupuis was exceptional from our confirmation to every bit of information you would require

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Robyn  - 

Verified Purchaser

Dreams Onyx Resort and Spa: Best Resort Ever!

The whole resort was kept in excellent shape. The food was great! The people are amazing! Very clean, you get waited on hand and foot. Definitely a 5 star resort! Our butler, Angel went up over and beyond. He came and talked to us everyday and made sure everything was perfect. The beach was as beautiful as could be. Soft white sand blue water, picture perfect!

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Private  - 

Verified Purchaser

Ocean Blue and Sand: Well maintained resort

Very enjoyable experience staying at this resort. Clean, well managed, recently renovated suits. Good food with a lot of variety and choices . Enforced covid protocols. Excellent coffee in the coffee shop. Will recommend to anybody, solo, couples or families .

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Mimi  - 

Verified Purchaser

Bahia Principe Escape Ambar: Amazing swim up room

The Bahia Principe Ambar was sold out while we were there but it didn't feel overcrowded. The swim up room is totally worth it because you have your own deck, loungers, and private pool with almost no one around you at any one time. Nice and peaceful. The beach is excellent, lots of palapas and loungers, and good staff to bring you drinks from the beach bar. The buffets were excellent for selection in terms of fresh fruit, veggies, lots of meat choices but also plenty of vegetarian options. We w [... read more]

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Private  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Awesomeness

This resort was worth it. It was well maintained and proper ppe used due to COVID and I felt very safe. Staff are friendly, warning and wanted your stay to be a very good one. Awesome beaches and there was always a chair available . The pool is small but didn’t felt like it. Never have to find a chair as there’s always some available. I will go back in a heartbeat.

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Private  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: Great Resort - beautiful grounds, good food - rooms sparkling clean but could use updating

First Note - I would go back to this resort - it was not perfect but was really good. Grounds- the grounds are lush and gorgeous. The buildings are pretty - some older with Caribbean charm and others more updated Room -we were in 81401 which was top floor in front of the pool. It was very clean, smallish closet, but had shelves and cupboards that provided everything we needed. The bed was very firm (bordering on hard) and there were lots of pillows. Towels were changed every day. The [... read more]

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Private  - 

Verified Purchaser

Grand Palladium Punta Cana: Air Canada Rep dropped the ball

Hotel was good but Air Canada rep never showed for meeting. No books on pick up time for return trip due to Covid. QR codes need to be created to inform travellers of pick up times. I would suggest that the handout we receive on the bus on the way to the hotel also include pick up time and location for the the return trip. It should also note when the rep will be at the hotel during our stay.

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