Grand Palladium Jamaica: Amazing!

The resort was beautiful, the staff were friendly and helpful and the GP had all the amenities anyone could want, no matter what kind of vacation you were looking to have! This is my 3rd trip to Jamaica and 1st to the GP... I will definitely return to GP!

Royalton Negril Resort And Spa: Great Vacation

We stayed at this hotel December 8 - 22, 2014 and had an excellent time. The Beach is stunning; the food was excellent; the rooms older; however very clean and pleasant; the staff were very friendly and helpful. Only issue that we had is that the hotel was over booked and we ended up with a cove room even though that was not where we booked. We found that there were several other couples that were in the cove rooms and had not booked on that side either. The hotel had the excuse that they were o [... read more]ver booked and that they could only accommodate us there - I feel that they should not have offered the room as a non- cove room if they were unable to supply. We were disappointed that we were on the cove side as that is not our taste; however we made the best of it and would definately return to this resort but would make it very clear that a cove room would not be acceptable.

Grand Palladium Lady Hamilton: lot's of different little spots on the resort

Overall it was a nice resort and nice little spots around the site. Service was not the best for the price you pay. Maybe because it was full capacity (NEW YEAR WEEK) Fyi if you bring your own wine and ask for nice big glasses, they will give you a hard time.We we're not impressed for this matter. Even thow it was at 100% capacity, we didn't feel like we we're stepping on each other sine it's a massive resort. Room were clean.If you want a sick view on the coral beach tey the get room 2921.

Bahia Principe Escape Runaway Bay: Amazing Resort!

Staff was super friendly. They were very accommodating and the room was great. The food was great and the drinks were awesome. It was a lifestyle that I could get used to very quickly. Only two things were a little unusual. In the room, the bathroom had a gigantic transparent glass window that faced the main room. There was a curtain but it was still weird. I also travelled with 4 other friends. When we went to most of the restaurants it was fine. On the last day though, they forced us to separa [... read more]te as they couldn't put an extra chair at the table. So we were separated from each other for the last meal.

Riu Ocho Rios: First Time in Jamaica

Our stay at the Riu Ocho Rios was good. In all our 20 years of travel, the food was great, good selection and quality. During our stay, it rained 4 out of 6 days. We still made the best of it, even swam in the rain, didn't want to waste time. As for the beach, not as nice as Punta Cana or Varadero. We would love to return to Jamaica overall but the airport experience was bad. Not enough airport staff to support the amount of tourists going in and out. Especially leaving Jamaica, worst experience [... read more] ever in all our travels, not enough security facilities to accommodate the volume of tourists. Travel from the airport to the hotel took 2 hours. Way too long after waiting in Toronto, then flying 3.5 hours and another 2 or more hours going through customs, etc at the Montego Bay airport, the whole day, 12 hours was travel time. Jamaica looked like a beautiful country and the people really friendly and respectful but for the reasons listed, we will not be returning.

Couples Tower Isle: superb service

We just got back from a wonderful 10 day stay. We loved the fact that it is a smaller resort, and that there was no tipping of the staff! The pools are small but adequate and clean. The beach is lovely and private to the resort. The cleanliness left a little to be desired, though. After a very windy day, a lot of seaweed came ashore..3 days later, they were still cleaning it. It was off to the side, so no great big deal. What really got us was that regular beach clean up involved raking and BURY [... read more]ING the piles of rubbish along the shoreline! No problem with the biodegradable stuff...but digging holes in the sand and tossing in plastic bottles and cigarette butts? There were three parrots on the property...in a very secluded/isolated area. It was almost a week before we realised that they were there! We think any pet lover, bird owner [particularly people familiar with parrots, and their needs] would be appalled by their lack of proper care. One of them needs medical attention ASAP.

Grand Palladium Jamaica: Very nice

The signature Palladium pool was very nice, the grounds were very clean and the beach was a huge disappointment on the resort. Even water shoes will not save you from the rocks and coral that are right on the beach. The resort is so spread out there is a lot of walking, be prepared!

Royalton Hideaway Blue Waters: Fantastic Resort

Amazing Resort! The hotel was very clean and the people were friendly. The grounds were beautiful and the food was very good. I would recommend this hotel to families with young children. Only negative thing about this property was that it did not have a large beach area.

Couples Sans Souci: Absolutely love this hotel.

We have visited Sans Souci for 4 years now, always for Christmas and New Year and although the rooms could do with a little refreshing, the staff are the best ever, the grounds are immaculate and the food is fabulous.

Royalton Negril Resort And Spa: staff at resort amazing

Staff make you feel special from front desk to cleaning and maintance people amazing music and shows view is excellent close to negril food great Beautiful gardens . Coconut trees all over grounds. Flowers everywhere. Hope they keep this adult only wont be same if not adults only kids add to much drama atbeach. .had kids and love them but not on vacation

Riu Montego Bay: Would not stay at Riu hotels again

I booked in September for six people to travel for Christmas , we requested same floor we were in different building .I was traveling with my kids. They changed it to same building all different floors. Only one buffet restaurant and could only book alacarte resturant two days at a time. I stood in line to book 30 minutes to book resturant. The food was great most staff was amazing. They are all underpaid... They only fill your room bar every other day with 2 or 4 beers. Could not sit at beach n [... read more]ot enough lawn chairs at beach or pool. To big to much walking no coffee maker in rooms. Sunwing planes are awfull,very small. They run out of food. Great weather!!!!!

Bahia Principe Explore Jamaica: great place to chill with family

the hotel was great! clean and people were very freindly And the food was excellent ... I travelled with a picky teenager who just loved everything The entertainmenet aws very professional . The beach was well organized and the lounging areas were great .We had a great time .

Catalonia Montego Bay: Great Family Resort

Great family resort. Public areas were kept spotless. Most of the resort had a no smoking policy. The nightly entertainment was excellent.! Beaches are awesome. Drinks fantastic.Plenty of drink bars(both alcoholic and non alcoholic) throughout the resort. Jerk chicken from the Jerk Shack was to die for.! Buffet had a good selection of Jamaican food daily. For those wishing to stay "Americanized... hot dogs, hamburgers, fries.. also available at one of the food shacks.Snacks available daily from  [... read more]10 am to at least 6 pm..There was a selection of speciality restaurants as well that required advance booking. As we travelled over the Christmas holiday season..it was next to impossible to secure advance seating.. maybe next time. Lots of onsite activities and the rooms were clean and quiet. Staff were always pleasant and helpful. We are planning a return visit.!

Grand Palladium Lady Hamilton: Nice All Inclusive Resort for the Family

We spent the second part of our Christmas vacation at The Grand Palladium Lady Hamilton Resort and had a great time. The weather was great, the food was phenomenal, and the drinks were abundant! Make sure to book your dinners early for the specialty restaurants ie: Italian, Asian, Indian, Steakhouse, Jamaican, and Mexican. We had a reservation at 6:00pm most evenings and found it to be the best option. After that time period, you will be sure to have to wait for your table. The reservations fill [... read more] up fast and it's on a first come first serve basis. The buffets were great for breakfast and lunch and don't forget the Sports Bar for snacks, pizza and hotdogs for the kiddies. We spent a fair amount of time in the air conditioned game room. Pool, Fooze Ball, and Ping Pong kept us busy before the evening shows. One can easily tell that this place was once a "Grand" place to vacation in its' heyday. There are updates to be had, however it is still a nice place to stay. For the most part the staff was accomodating. The rooms are decent and the maids always kept our room nice and tidy. The only problem we encountered was that the door/cardlock system was dysfunctional on several occasions. We had to go back to reception and have our keycard reprogrammed or have security attend. Not so nice when you've had drinks and just want to retire to bed! Great Pool, nice beach area with snorkeling equipment, kayaks, windsurf boards and paddle boards available. Most days all of the snorkeling equipment was being used so if you want to snorkel every day bring your own gear!

Bahia Principe Explore Jamaica: Nice Resort

The Hotel itself is very nice, we booked an oceanview room and could see a bit of the ocean but the view was obstructed by large palm trees. The beach was a little small for those who like to walk along the beach. My partner slipped on the stairs one morning and spent two days in a wheelchair due to a sprained ankle, no one in the hotel even called to see how she was doing. Check in was very slow to wait in the line to book dinner reservations. We signed up to go to the 'time share' talk as we w [... read more]anted to get points for the salesgirls who work so hard but were told it would be 90 minutes, however, it was 3 hrs as they take you to breakfast which was annoying because it was in the regular buffet restaurant and we could have gone to the presentation after breakfast and we would have been done in 90 minutes. The pool is beautiful, very big and spreadout, however, if you do not get up before 8 to place a towel on your beachchair you will be out of luck. This is the most annoying part of these resorts, people hog the chairs by the pool and the beach and then never show up so the chair sits empty most of the day. There should be a better way to enforce the none reserving of chairs. The food was ok, nothing special for new years, the lobster was overcooked and tasteless, we didn't even finish our lobster tail, it was mushy. We were in one of the smaller restaurants, however, we heard the large buffett room had a nicer spread and there was some entertainment during dinner. One of the nicest looking resorts we have been to but the service and food were the same as many others. However, it was Jamaica and you have allow for Jamaican time I guess. Overall a good vacation.

Rooms On The Beach: Terrible

Very bad and poorly managed hotel. Would never go back and was very happy to leave this so called resort. Food and service were terrible. Reception staff miserable and unwelcoming . No hot water. Toilets did not flush. Lounges old and in need of replacement. My wife had some work out clothing stolen from our room. Overall just a bad experience and I don't recommend this place to anyone.

Club Ambiance: Budget Vacation -- Keep in mind this is a 3 star

The brochure is very misleading.... no a-la-carte, 1 bar (others have been close for years), food OK but every meal has only Chicken and fish often no cutlery, or plates..... need to wait up to 10 minutes or more. Bar runs out of stuff often...... including Jamaican Rum. Beach OK, but small. Has Nude section, Optional Section and Prude Section. Forget about WiFi..... need to actually stand at the reception desk to access it and speed is almost dialup quality!! If you keep you expectations in c [... read more]heck (3 star) this place is OK.

Grand Palladium Lady Hamilton: Great resort!

Overall, our experience here was really nice. Since a little out of Montego Bay, no one bothering to buy stuff on the beach - we loved that! The staff were pretty nice and helpful. The resort is beautiful! Surprisingly, the buffet is better than most of the A la Carte's - the Indian and Mexican restaurants were awesome! (Except... Mexican restaurant needs new chairs...not comfortable). Very disappointed in the Jamaican restaurant - that should of been the best one. The room was very nice and s [... read more]uper clean. I would have liked to have seen a recycling bin for the water bottles. They had a couple recycling bins around the resort. If you really like the turn-down service at night, it needed to be more consistent. Gym was very good. Just needs to be a tad colder and would be helpful if they had hand towels. We never had any trouble getting beach towels (awesome!!!) and beach chairs (awesome!!!). The umbrellas/shade, of course, were a little harder to get at the nicest beach. The Infinity bar with the nightly band was GREAT! Some of the bands were really really good and fun to listen/dance to. We preferred that over the "nightly" show.

Secrets St James: Minimal attention to detail and poor service

As regular visitors to Mexico, this was our first trip to Jamaica. Note that we’ve been to many 5 star resorts, including Paradisus and El Dorado Royale. For those that 1) are just happy to be down South, or 2) haven't been to too many 5 star all inclusives, then you will enjoy your experience at St. James. We, on the other hand, paid attention to the details and made comparisons to other hotels. Needless to say, we do not plan to visit Jamaica again after comparing the value we received to t [... read more]he amount we paid vs. other destinations/resorts. Service (2/5): This was our biggest let down, starting from check-in (at the preferred section) to the lack of ability of staff to deal with additional requests. If I had to estimate, 75% of staff members did not seem happy to be working or willing to go above and beyond. As an example, our sushi came to us old (the rice had hardened). A manager came to us to see how things were going, and we mentioned our concern with the food. The waiter or manager did not come back to our table for 30 minutes, and we were just left sitting there even though we were told that someone would return… We were just hoping to order another dish – but with no service, we ended up leaving. When we requested a change in sides for our romantic dinner on the beach, the concierge kept rolling her eyes. My husband is celiac, and one of the side dishes was described (online) to be dusted in flour. The staff acted as if we were spoiled for requesting a modification to the order. When going to our second tennis lesson, there was a different gentleman sitting at the courts. We weren’t sure if he was a guest waiting to meet someone to play, or if he was the instructor. Overall, it appeared that he wanted to sit for two hours without doing anything. We ended up asking him if he wanted to play - after which he introduced himself as the instructor. He was a very nice man, but he did not come prepared to the lesson to actually teach/do drills. Our list of examples of below average staff behaviour goes on throughout our two week stay. Training is needed by the resort so that the staff have proper responses to questions or concerns that may arise throughout their guest’s stay. Facility (5/5): Overall, the resort is visually appealing. The SPA’s water therapy session was fantastic. The grounds and pools were clean. Note that Wild Orchid is closer to all restaurants and nightly entertainment, while St. James is towards the SPA/tennis courts (approximately 5 minute walk to the main nightly entertainment area). Room (4/5): The room was standard for a five star, excluding the fact that the robes were ripped, scales were broken (we made 6 requests to have our scale replaced so we could weigh our luggage), and functionality issues with 3 irons/steamers. These examples are minor – but this resort definitely lacked attention to detail. For those staying with friends or family members – note that there is minimal privacy between the bedroom and bathroom area. Food (3/5): There is a lot of food to eat, but our experiences were either a hit or a miss. Food was likely to come out cool, and not always fresh, and our experiences were quite inconsistent. Returning food to be warmed up was just a waste of time - it would never come back hot. If you would like a good piece of steak, go to the French restaurant (Bordeaux). Bar (3/5): There was a lack of consistency in how the drinks were made at the bars. The plastic glasses were not washed properly (and visibly dirty - occasionally with brown film). Beach (4/5): For us, the beach was great. For those that want to walk for miles, note that this beach is restricted to the hotel grounds only. Entertainment (3/5): The nightly entertainment was good, but the daytime activities need a revamping! Activities like "napkin folding" and "tie dye" sessions do not attract many participants. Preferred Service Section (3/5): Note that all rooms face the ocean. We enjoyed our tub on the balcony, heated pool in our section, and breakfast area (for a quick, simple time saving meal). There is no benefit to the private check-in. Overall, I am unsure if it was financially worth upgrading. Crowd: This hotel has a mix of everyone - all ages can make new friends if they are willing to engage others. Overall – we had a nice holiday, but we were surprised by the lack of attention to details and quality of service and food. We will not be returning to St. James or another Secrets resort.

Couples Negril: Amazing resort!!!

What a beautiful place!! The beach was amazing and the staff were so friendly!!! Food was incredible and so where the drinks! The hotel had everything and there was all kinds of activities to do day and night!!! Will definetly go back there!!!