Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

review headshot

Sterling  - 

Verified Purchaser

Riu Playa Blanca: open your pallets to quench your every desires...

This resort has it all. Great people, delicate rooms, with spectacular views of ocean or mountains. Delicious dining that will surely satisfy your every craving . Swim, surf, snorkel,scuba,paddle, pedal, or seadoo your way along the shoreline.Then relax in the hands of spa tech that will have you ready to do it all over again . Evening entertainment, will have you alive till the wee hours of the morning. AWESOME shows and a disco reminiscent to their originating days of the futures past!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Pamalulu  - 

Verified Purchaser

Sol Turquesa Beach: average resort

The hotel was ok the food was terrible anything in the steamers were cold they had the machine drive around and release pesticide in the air for the bugs while eating in the buffet restaurant was not impressed. There were too many stairs and saw cockroaches in the lobby floor and in our room would not go back to this resort.

Location
Value
Food
Beach
Rooms
Service
review headshot

Shadow  - 

Verified Purchaser

Riu Playa Blanca: Amazing resort

This hotel is amazing. The rooms are very spacious and clean. The grounds are kept really clean and they have a lot of it. The beach is nice, however, because it is on the Pacific Ocean, the water/sand is dark which is quite a contrast to the blue turquoise of the Caribbean waters.The dining room (buffet) is very nice and the food is out of this world. The a la cart restaurants have great food. We don't drink all that much, but the beer and red wine, which is local, were good.The staff is attent [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

DESi  - 

Verified Purchaser

Riu Bambu: Kids, kids and more kids

Arrived at this resort at noon on a Saturday, the 1st week in September and by 2pm when we went to get our room assignment we had had enough. Too many children yelling, screaming, jumping and splashing in all of the pools. Could not get near the buffet table for lunch without a child or adult elbowing there way along. The food was not that great anyway. Very noisy. This is a club hotel so we found out later. We were able to upgrade to a nearby resort on Monday and so happy we did. We could not  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Joannelca  - 

Verified Purchaser

Riu Palace Jamaica: Excellent resort!

This resort was located on a small beach are. However it is sandy white, no stones, beach with clear blue water. The room was standard but very clean. The staff was very helpful and friendly. I had a terrific time.

Location
Value
Food
Beach
Rooms
Service
review headshot

Frequent Vacationers  - 

Verified Purchaser

Riu Yucatan: Overall good, made the best of it.

The excitement of our vacation started to wear off after Sunwing informed us our flight was delayed 9 hours. Paying for 7 nights, we only got to stay 6 nights. Reception did not provide a warm welcome either, after an exhausting day at the airport, arriving at 7 a.m. The room assigned to us, the bathroom was flooded by overflowing water from the toilet tank. No maid service the first day either? We had stayed at the Riu Palace Mexico last year, loved the beach and returned but chose the Riu Yuca [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Charbo  - 

Verified Purchaser

Grand Memories Varadero: Fantastic for the Value

Overall assessment amazing The welcome reception was slow/lousy Room wasn't ready until after 4pm Food preparation needs improvement Beach entertainment needs improvement Public/Dinning areas are good.

Location
Value
Food
Beach
Rooms
Service
review headshot

Lucie  - 

Verified Purchaser

Sol Turquesa Beach: Riu playa turquesa. Cuba

The hotel was very nice, people super friendly and always willing to help. the low price was a bonus. The weather was great, sunshine all week. I enjoyed my week there and definitely go back. :) love Cuba

Location
Value
Food
Beach
Rooms
Service
review headshot

Lorraine Gosselin  - 

Verified Purchaser

Riu Palace Paradise Island: Awesome stay and great Value

went Sept.18 for 4 days at the Riu bahamas. Oceanfront room was fantastic. Great view of the clear sparkling ocean.. There was a musty smell in room but it is a tropical island so turn a/c off and open patio door and it's gone. Buffet was excellent and good variety. Drinks were not watered down. Staff were friendly. Pool was ok but why would you go to the pool when the beach is paradise. Only downfall for me was having to pay $25 for beach umbrellas. This should be included in your all inclusive [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Em Cee  - 

Verified Purchaser

Riu Vallarta: Not so 5 star!

FD staff is not very friendly and does not want to provide service at all! Servers and bartender were friendly! Food was good! A la carte not that great! Bed was really hard! Overall resort was just ok..

Location
Value
Food
Beach
Rooms
Service
review headshot

Busy  - 

Verified Purchaser

Riu Palace Punta Cana: Not the Riu Palace experience I heard or expected

Resort was lovely. However the rooms were damp; slippery floors, sheets felt wet every night. Rooms are outdated and can use an upgrade. Disappointed that at the Disco you had to pay for drinks. This is a first. At check out no one helped with our bags or asked how was our stay.

Location
Value
Food
Beach
Rooms
Service
review headshot

Daniela  - 

Verified Purchaser

Riu Guanacaste: Best Trip for our family

This resort is top quality. The rooms are spacious and clean. You get a good selection of food with a lot of local fruits and vegetables. Pool area is where we spent most of time, plenty of chairs. Water temperature was perfect and every day was sunny with 30C, low humidity.

Location
Value
Food
Beach
Rooms
Service
review headshot

Monicalu  - 

Verified Purchaser

Riu Palace Costa Rica: Best hotel

Riu palace Costa Rica is one of the best hotel that I have been.I really happy with everything.I would go back again and recommend to everyone. I went there with my husband and 7 year old daughter to celebrated my 40' birthday .One of the best birthday ever

Location
Value
Food
Beach
Rooms
Service
review headshot

Azcb  - 

Verified Purchaser

Riu Palace Paradise Island: Please Change name of resort to just Riu

I have been to four different Riu palaces six different times. My parents are Riu diamond card members. This hotel is not a palace nor should it be. It's a feeder hotel to the Atlantis hotel. Which is fine but not why I went to the Bahamas. I went to relax and enjoy Riu palace hospitality and Serves which I didn't find at all

Location
Value
Food
Beach
Rooms
Service
review headshot

Lao Hu  - 

Verified Purchaser

Riu Flamingos: Happy experience

Grounds and room very clean; food excellent; asian restaurant not to par and one or two of the staff there abrupt; almost all other staff of the hotel friendly and helpful; Suggestion: some rooms could be set aside for seniors where the toilets bowl higher, the shower booths equipped with a device seniors could call for help in emergency

Location
Value
Food
Beach
Rooms
Service
review headshot

Tabitha06  - 

Verified Purchaser

Riu Bambu: Great resort

When we first got to the resort we though "wow those negative reviews were so wrong". Overall, our stay was good. The food was initially great but got very repetitive by the end of it. The restaurants were nothing special as most of the food there were also available in the main buffet. Everything was super cheesy/fatty so expect to gain a few pounds! The quality of the meat is not the greatest, so I recommend sticking with seafood. The service was great as all the workers are super friendly but [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Caring4All  - 

Verified Purchaser

Riu Vallarta: Extremely helpful , friendly, Outgoing

Now understand I think it was very close to 100% First time I went there was people smoking in Disco & no problems were caused & this time people were asked to leave & the rule should be just no smoking or drinks on Dane Floor, My other suggestion is more quallity snack available for late evenings like fries or personal pizza. Now its only my opinion , I'm going back no matter what. And move Isreal from pool bar back to bar by theater , he had the ability to get people involved in fun and social [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Vjcostarica  - 

Verified Purchaser

Riu Guanacaste: Great resort, great service!

The hotel is big, clean, and has plenty to do. The staff is cordial and the service i good. The restaurants are good, especially if you're not into the typical hamburger/fries/pizzas (though they have some of that too for those uninterested in trying other things) but the best ones are the Italian and the buffet, though the food is not that different between the restaurants.

Location
Value
Food
Beach
Rooms
Service
review headshot

FWMW  - 

Verified Purchaser

Senator Puerto Plata Hotel: VERY GOOD RESORT

ROOMS VERY GOOD IF YOU TIP. FOOD VERY GOOD. THE ONE THING THAT I DID NOT LIKE. THE NIGHT BEFORE WE LEFT I WENT BACK TO MY ROOM TO WATCH TV AND IT WAS TURNED OFF. THIS UPSET ME GREATLY! CHG. THIS AND I WILL BE BACK

Location
Value
Food
Beach
Rooms
Service
review headshot

Tim1  - 

Verified Purchaser

Riu Flamingos: Thiefs in RIU PALACE

I originally booked for Riu Jalisco but when we went there they told us it is full of locals so they are going to upgrade us to Riu Palace. They sent us to Riu Palace and we had the worst time in there! To think that a 5 start hotel will be better than all of them but NO IT WASN'T. RIU PALACE stole from our Room twice. First they stole a pack of smokes which is not a big deal but than they stole my wife's Michael Kors purse!! A purse that you cant fit in the safe so we left it hidden and they we [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page