Riu Republica: Great resort

Great food, great service. However we booked this resort for couple reasons which are: adults only, beach and hot tubs. Before booking we checked out the website. Once we arrived, we found out the hot tubs were out of service for the week or more.

Paradisus Punta Cana: Lovely resort and staff are wonderful

This is our fourth time at the resort, it is lovely, really lush and well lloked after. The staff are friendly and really helpful and there is a lovely spa onsite too. We had the most wonderful massages.

Riu Republica: Great holiday

The Resort was very clean and well maintained. The staff was fantastic. Very friendly and accommodating. Our room was very well appointed. The cleaning staff was friendly and did a great job. The buffets were plentiful and offered many different options. My only complaint was that all of the specialty restaurants except one seemed to have buffets as well. I would have preferred table service for dinner. That was our only complaint other than that this resort was amazing.

Occidental Caribe: Great week

The resort was a nice layout with lobby bars and nightly music which I quite enjoyed. The buffet was well stocked. I only wished that there were a second self serve drink station as it took time for staff to get drinks (very busy resort with ++people) and the only station was at the far end of the main buffet restaurant. The French and Japanese a la cartes were great. Italian was okay! and that's all I was able to try. book your a la cartes on your first day!! The room was very basic and old I [... read more] might say. *Basic clean each day. beach=gorgeous. pools were also very nice. NO FREE WIFI at all. only "free" if you went to casino and bought drinks/played. 3$/ 15 minutes at a small internet cafe on the 3rd floor. on vacation, so I guess we dont need our phones. but I had never been to a resort with no wifi before. Transat rep helpful. overall, a great week. thank you! back to the snow :( 25cm expected tonight

TRS Turquesa: Nice Resort, Customer Service Could Improve

We stayed at Royal Suites Turquesa for a week in February. The place is lovely, food is good, but the people are not as friendly as was expected or experienced in other countries. Checking in and checking out should have been filmed for resort educational purposes on how not to do things.

Excellence Punta Cana: Fantastic beach, very comfortable.

The vacation was overall very good to great. Though the surf was a bit rough for swimming, it was mesmerizing to just sit and watch the waves roll in. You can swim if you walk up the beach to the right, where it is more calm. Room was fine, but if I was a hotel room/bathroom designer, I would make several changes. The food was mostly excellent. The staff were all friendly and professional. The availability of shaded palapas and lounge chairs was wonderful- we never had to worry about gettin [... read more]g a comfortable spot to enjoy on the beach or around the pools. If we go back, I woukdn’t pay for the Club upgrade because Magna was our least favorite restaurant, and the Club reserved section of the beach was not better than the non-reserved areas and there were more concierge folks at the front desk than at the Club concierge, and the rooms, service and access to the other restaurants was the same.

Bahia Principe Escape Aquamarine: Bahia Principe aquamarine

The residence is great ,clean and good service, except for the drinks are not good , you keep drinking the whole day and you do not feel anything as if you are drinking water. The Wi-Fi is so bad and it keeps asking you to log in again and again every day. The residence is good for people who wants to stay in the residence only.

Bahia Principe Explore Esmeralda: Nice resort but not safe for a Celiac

The beach is beautiful. Lots of shady areas available. Having stayed at the resort before, it is beginning to get a bit tired looking. The biggest negative for our family was the lack of knowledge of the restaraunts with gluten and gluten free products. Although we are very diligent and careful (if you are a Celiac you know what this means) my wife ended up getting very ill and missing a full day of our vacation in bed. There were just so many mistakes made at the various restaurants during our  [... read more]stay that we completely lost confidence that this was a safe place for celiacs. I would recommend this hotel for others as it is very nice - but not for Celiacs.

Excellence El Carmen: Still a great resort

Second time for us One of the better resorts we’ve been to and have been to many 5star resorts all over. Great food and lots of choices Beautiful and modern Resort The staff is pretty amazing whether in restaurants , buffet beach bar or entertainment staff Keep it up!!!

Bahia Principe Explore Esmeralda: Great experience!

Beach was beautiful (very busy), there are a million pools, the grounds are kept very clean and the rooms were well serviced. All staff were extremely attentive and friendly for the most part. Buffet staff were the only hit and miss for service. Overall an excellent vacation and would recommend.

Bahia Principe Explore Legend: Fantastic resort

Rooms are large and excellent, all new with zero mold issues, extremely clean, so much for kids to do you won’t be disappointed, took advantage of access to other resorts in complex and excellent restaurants. Thank you to Deputy Mgr Jennifer who promptly sorted out a issue for me - my group was booked at AquaMarine and she made arrangements so I could eat with them - outstanding help!

Sunscape Coco Punta Cana: Excellent

I have no complaints about this resort ( Be Live ) . It was the best service we have had in all our travels. We stayed in the V.I.,P. section. The staff was excellent and friendly and made the tourist interact with each other. My husband's only complaint was there not enough mashed potatoes and not enough shade coverage, otherwise amazing.

Catalonia Bavaro Resort: Great resort!

Great suite, very good king bed, excellent food, lots of variety, staff outstanding, great staff on the beach bars and towel/beach boys. Beautiful beach. Very friendly (not to pushy) staff selling excursions. Read less

Sensatori Resort Punta Cana: Good family resort

The resort itself was stunning and the service was wonderful. If you do not want to be around a very large amount of small children during your vacation this resort won't be for you. If you are a family with small children, not many resorts will beat it as it is a Nickelodeon resort with a gigantic water park. Keep in mind that the main pool and all the restaurants except one are NOT adults only. Only your building will be adults only if you have requested it. The beach was beautiful b [... read more]ut short. We had a swim up room which was good the second week as the first week we were in building 7 and the sun never hits the swim up on that building and it was freezing. We changed to building 8 for the second week which was a great temperature as the sun shines on it all day. Being able to stay on our patio was wonderful (no children).

Bahia Principe Explore Punta Cana: Beautiful Resort

The Grand Bahia Principe Punta Cana is a beautiful resort . Part of a huge conglomerate, it only a small part of a huge resort area. The grounds were beautifully kept, lush and well groomed. Our room was lovely, clean, large, and nicely decorated. The beachfront area is very big, and always was kept clean . The pool area was huge and always looked well used. There didn’t seem to be excess activities at the beach, could use a few less vendors promoting tours and products. Also more supp [... read more]ort staff for beverage needs . Washrooms were always clean and well looked after. Only disappointment was the inability to book al a cartes. Seems one has to book prior to your trip. The conceirer want helpful in any way. Although our package was privileged we didn’t really have anything different than the norm. Lastly the waitstaff could use an upgrade in their language . They rarely understood your request or inquiry. We learned that a large resort isn’t as personal as the smaller ones we’ve been to in past.

Hard Rock Hotel and Casino Punta Cana: Amazing Vacation at Hard Roch

Just spent a glorious week at the Hard Rock. This hotel is amazing. Beautiful beach, good food and the people that work there are wonderful. Recommend this hotel to anyone who wants to relax on a beautiful beach or hang by pool. This Hotel is worth the $$. Cheers out to Gracie and Gladys by the Central Pool! Best servers in Punta Cana!!

Bahia Principe Escape Aquamarine: Amazing resort

Staff very friendly and helping. Bahia Village very enjoyable place with multiple local people. Resort very very clean. Pool environment was amazing. Entertainment team very fun. Bartenders very fun and knowledgeable.

Bahia Principe Explore Esmeralda: wonderful vacation

We enjoyed the resort. Food was good, The staff where amazing. It was nice having different pools to choose from. If you didn't want to join in with the activities, you could go to the quiet pool Also an adult pool. Room was good. We had no complaints. Bus ran out of beer on the way to the resort LOL. Again give the staff 110%. They treated you so well and made sure you where totally satisfied.

Riu Republica: Very nice

The food from the buffets to the restaurants was excellent with lots of choice. The Asian restaurant was our favorite. The drinks were absent of any liquor unless you specifically asked for it to be added which we found odd. Our room was fine and in a quiet wing of the resort

Wyndham Alltra Punta Cana: Many good features but not worth the price

FIRST IMPRESSION/STAFF There was good and bad. Upon arrival the first thing I noticed was that the resort may have seen better days long ago in the 90's perhaps because the décor and colour scheme is tired and outdated. Lobby furniture was could use upgrading. It was clean though and staff were very welcoming and kind. The staff in the hotel were actually the highlight of this vacation! Can't say enough good things about them. GROUNDS This resort is definitely clean and manicured. Crew ar [... read more]e out there manicuring the greens consistently, wait staff clear empty glasses and cups and its never in a disarray. If cleanliness and manicured shrubbery and plants is is your thing, you will be very happy about this. POOL/POOLSIDE There is one continuous pool that goes through the entire resort in a lazy river sort of style. it isn't deep, my children were able to stand up in it so if you like pools with a deep end, you won't find it here. The pool was always clean. The bars around the pool are well-serviced also and wait staff come around quite often to take orders which was fantastic! LOUNGE CHAIRS This one is a negative. For the amount of money we spent to stay at this resort, our expectation is that there should never be a battle securing lounge chairs by the pool . We like to begin our day at the beach and spend the afternoon by the pool and so we found that often, we had to scour the resort for free chairs and sometimes were unsuccessful! This was frustrating. People would get up early, leave their towels on the chairs and take off for hours. The hotel does have a policy in place where if you leave your personal belongings unattended for over 15 minutes, they will remove them but I never saw this practiced. Not to mention, I think that time frame is too short because if you leave to have lunch for example, with every intention of returning, I don't think you should lose your spots in 15 minutes! Kind of dumb, they need to just stock up on more chairs. ROOMS/HOUSEKEEPING The rooms were nice enough. I've been to cheaper resorts with larger, nicer rooms. We did get adjoining rooms which was ultra convenient. The linens and beds were just okay.. again, not what you would expect when spending the amount of money charged but they were clean. We were celebrating a landmark event on our week away and we had to request champagne to be left in our room. No extras were provided even though the staff were made aware by our agent that we were celebrating so that was a disappointment. I've stayed at cheaper resorts in Cuba where everyday, there was some daily creative decorative art using the linens left behind,sometimes chocolates etc. The maid missed the window to clean our room twice during our one week stay! We were up early and out the door, returning once after breakfast to gather our things for the beach so we left our "clean room" door sign on from about 9:30 am till 4:30 everyday. 4:30 was when we went back to nap before dinner. In our opinion that was ample time to tidy our room but like I said, twice we returned and our room hadn't been made up. That to me is a HUGE fail for the standard expected at a hotel that charges so much! You want to charge top dollar and get repeat business? You need to deliver that standard continuously or reviews like this one will keep popping up and your clientele will slowly diminish. DINING This is the one area where I saw a positive difference from cheaper all-inclusives. I would say this is about the only thing that stood out and sort of made it feel a bit better that we spent so much. (A "little" better). Daily the breakfast buffet was stocked with options. Items were fresh, hot, well-stocked and there was always enough. Same thing at lunch. No long line-ups to eat on the week we went but perhaps if the resort were busier, that would have been a possibility. I'm not going to say the food was gourmet but the a la cartes weren't just buffet food, presented in a different way like many resorts try to pull. You actually have different items to choose from. My favourite a la cartes were Oceana and La Trattoria. The Grille (steakhouse) gets mixed reviews but my family liked it. You don't have to make reservations at the restaurants in advance or at the beginning of the week. It's first come, first serve which we quite liked! We never waited very long for a table. Its not a culinary experience or anything but food is good enough that you won't starve and the desserts are the highlight! Everywhere you go there is dessert and delicious! SMOKING The hotel allows smoking in the open-air areas of the property. To us it was bothersome but if you're a smoker you will love it! I mean, it's 2019 and with all we know about second-hand smoke and how harmful it is, and with this being a "family resort".. I don't think this is a positive. Smoking should be enjoyed outside. I get how there needs to be an area for this but in a café where different people are sharing the space, it becomes very intrusive and annoying!!! This smoking policy is as outdated as their décor! ENTERTAINMENT Firstly I need to comment on the entertainment staff. What a fantastic group of people! They did what they could with what they have and the shortcomings in the entertainment were not their fault at all as I have no doubt they would rise to the occasion if given the opportunity! . Special shout out to Pokemon!! This guy was everywhere all the time, making your day brighter, acknowledging you every chance he got and making you smile! Way to go Pokemon!! SO this is the reality..Two nights were great. The circus night and the Pirate show. Other nights were weak. I have to give props to Cuba for entertainment as this resort made them look like American Idol !! In Cuba the talent is stronger in my opinion. Of course I need to exclude the carabret style singers in Cuba which make everyone cringe to watch but I am talking about the magic, dancing or acrobatics in Cuba.. they are just much tighter!! As a result of the weak entertainment at this resort, nights were a tad boring. We had to resort to being creative to have fun. We would just talk, play games and have drinks and that was fine but again... "THE MONEY SPENT" .. you'd expect more dazzle entertainment-wise! BEACH The beach was okay. IT wasn't perfection like Cuba (you can tell I love Cuba) but it was fine. I think the most annoying thing was the vendors trying to sell stuff to you but even this wasn't overwhelming. The beach was well-manicured but for me being a beach gal... I wouldn't want to spend another week on that beach. Water wasn't crystal blue, sometimes it was dark and murky. There are much nicer beaches out there but this is the Atlantic, not the Caribbean!. This of course bares no reflection on the resort itself but worthy of mentioning. If you're more of a pool person, maybe this will be a non-issue for you!