Catalonia Royal Bavaro: Our 2nd time at this resort

The grounds are lovely and well maintained. We ate at the buffet for breakfast and pretty much every night. There was always a huge selection and the food was awesome. We had lunch at the Thelasson restaurant a couple of times, great food no complaints here about the food. Pool areas are very nice. The beach is small but you can use the beach at the sister resort next door. Plenty of lounge chairs and areas with shade. The maids that cleaned our room were awesome, lots of fresh towels an [... read more]d drinking water. Unfortunately on 2 occasions towards the end of our trip there were cockroaches in the bathroom. HUGE turn off! If this had happened at the beginning of our vacation I would have either asked to be moved or left the resort. Staff overall friendly and helpful. We played golf at the 18 hole course which could have been in better shape for the money you pay. We played the 9 hole course on site which was in rough shape and would not recommend it. .

Riu Republica: Not a good experiencr - will NEVER return

Good: The beach is fabulous, the sand so fine it is like icing sugar, no seaweed, waves, and did I say the beach is gorgeous! For good food stay in the buffet, the large buffet serves fabulous food. The food variety is very good and tasty. Coffee was great. Buffet staff were very accommodating, pleasant, remembered their diners and their drink preferences. Kudos to them. Especially enjoyed Angel and Valentine in the large buffet. The bad: Staff need to be trained in the special [... read more]ty restaurants, not only do they not understand the language of their tourists, but many do not understand the dining process. Horsd’oevres, before appetizer, then main course and then dessert, do not forget that order or worse yet, to bring one of the servings. The French restaurant staff did not understand the difference between setting a table, serving the clients or clearing a table. The process was very hap hazard and frustrating. The Italian restaurant was gross. The spinach and cheese lasagna was not cooked, pasta still raw. The rest of the so called Italian specialty dishes were empty, with no refill in sight. Staff were clearing the dirty dishes right next to a dining table,... Move that, it should not be next to a table. The Asian, only good thing to say was the Sushi was good, forget the rest. Rooms, Cleaning staff wiped out the dirt glasses and put them back on the vanity. Wasn’t sure the first time so I “x” the bottom of the mugs and glasses. Yup, the markings were still there. They even put a wet and dirty tub mat back, neatly folded of course. Ugly: Noise, everything needs to be super loud, the pools, the entertainment and there is NO capability to absorb the noise,... concrete walls don’t do that. There was no place to escape the incessant noise, no quiet corner to play cards in the evening. NO Place except your room. The drinks. Red wine was undrinkable, the Rose was tolerable. Any liquor was very low end. We could not buy a preMium liquor anywhere.

Dreams Royal Beach Punta Cana: Disappointed

On four occasions we advised four different individuals that are jacuzzi did not work. At no time did anyone contact us to have this fixed. It was broken when we left. Our television did not work properly; for some reason it kept coming on at night. This was eventually fixed, but did disrupt our stay the first couple of nights. You advertise that we have a bar in our room that is checked and restocked each day. Our bar was not restocked the entire week. We were asked to go to a meeting not [... read more] realizing it was a high-sell time share 90 minute meeting. We thought we were attending a meeting to find out about our return information. We really felt intimidated. Our flight was delayed due to technical problems with the plane which was not the resorts fault, however, I waited 90 minutes while the transat representative was on lunch only to hear, nothing they could do about helping us book a room in Halifax for that night to check with the hotel representative. The representatives from the Now Laminar looked and me and advised not their problem and nothing they could do and went to the next person about their concerns. We found it difficult to get a seat at the pool, as most were reserved by placing towels on the chairs and empty most of the day. We also asked about an upgrade upon our arrival on Tuesday and were advised, maybe Sunday night, the price will be $40 or $80 depending on where were placed which we were willing to pay, But, this would really only have been for one day, Monday. I understand the resort was full, but there did not seem to be a problem of getting upgraded if we bought your unlimited time share for $27,000. This experience was good on many other fronts.

Bahia Principe Escape Aquamarine: Amazing resort

Hotel was good, but the room we had was far from every thing, we had a lot of walking to do. The beach is far from our resort. Entertainment was great. The food was excellent and the pool was great. Some of the staff were great and friendly.

Riu Bambu: ok resort

The rooms were fine as I upgraded to deluxe. The grounds were beautiful and well kept. only difference is that the sewers make some areas smell awful. the house keepers were very noisy. the food was horrible at times. the sports bar was a joke. No food is available after 10pm. The disco you have to pay for drinks and food,which is ridiculous. The employees needs to learn English.

Sensatori Resort Punta Cana: Beautiful resort

Pros - Food was very good with a wide variety , weather was excellent and staff were great . Cons - Kids everywhere and winds were high which meant kids couldn't use the beach so the pool was packed . There isn't really a adults only section on their resort unless you have a swim out room . I must stress that if you want a peaceful uninterrupted resort this isn't the one for you ( way to many kids )

Sensatori Resort Punta Cana: Beautiful resort best suited for families with kids

I recently returned from my trip to Punta Cana at the Sensatori Resort that was recommended for my boyfriend and I from a Trip Central agent. The resort and spa was beautiful, our room was fantastic. Grounds are clean and impeccable. Food was good/ok, I think I went in with higher expectations with this being the first time trying a Karisma Resort and hearing such great things about the food. The food presentation and the restaurants were beautiful. The resort does do a good job of catering to  [... read more]food allergies and intolerances. Breakfast buffet was always fantastic. The only disappointing news was that we did not realize that the Nickolodian and the sensatori resort shared the same amenities. I thought they were two separate resorts. For example, in the main global village where all the restaurants are located they often have bands playing at night and other activities in the main courtyard, there was always a lot of kids running around so If you wanted to dance to the music the band was playing, you were surrounded by kids.Even the beach bar at night would have parents with their kids hanging out requesting nonalcoholic drinks. The beach party on the beach mainly consisted of all kids dancing, so it felt weird to be one of very few couples dancing amongst children. The adults only pool is located directly in front of other guest rooms so it was not very inviting to hang out there. All in all, the resort was beautiful and we loved our room and balcony And had a great time. Staff and service was great but for a couple (early 40s) with no kids, I would not recommend the sensatori. It’s definitely better suited for families. I just thought that sharing this feedback with you might help in the future.

Riu Republica: Great resort

Great food, great service. However we booked this resort for couple reasons which are: adults only, beach and hot tubs. Before booking we checked out the website. Once we arrived, we found out the hot tubs were out of service for the week or more.

Paradisus Punta Cana: Lovely resort and staff are wonderful

This is our fourth time at the resort, it is lovely, really lush and well lloked after. The staff are friendly and really helpful and there is a lovely spa onsite too. We had the most wonderful massages.

Riu Republica: Great holiday

The Resort was very clean and well maintained. The staff was fantastic. Very friendly and accommodating. Our room was very well appointed. The cleaning staff was friendly and did a great job. The buffets were plentiful and offered many different options. My only complaint was that all of the specialty restaurants except one seemed to have buffets as well. I would have preferred table service for dinner. That was our only complaint other than that this resort was amazing.

Occidental Caribe: Great week

The resort was a nice layout with lobby bars and nightly music which I quite enjoyed. The buffet was well stocked. I only wished that there were a second self serve drink station as it took time for staff to get drinks (very busy resort with ++people) and the only station was at the far end of the main buffet restaurant. The French and Japanese a la cartes were great. Italian was okay! and that's all I was able to try. book your a la cartes on your first day!! The room was very basic and old I [... read more] might say. *Basic clean each day. beach=gorgeous. pools were also very nice. NO FREE WIFI at all. only "free" if you went to casino and bought drinks/played. 3$/ 15 minutes at a small internet cafe on the 3rd floor. on vacation, so I guess we dont need our phones. but I had never been to a resort with no wifi before. Transat rep helpful. overall, a great week. thank you! back to the snow :( 25cm expected tonight

TRS Turquesa: Nice Resort, Customer Service Could Improve

We stayed at Royal Suites Turquesa for a week in February. The place is lovely, food is good, but the people are not as friendly as was expected or experienced in other countries. Checking in and checking out should have been filmed for resort educational purposes on how not to do things.

Excellence Punta Cana: Fantastic beach, very comfortable.

The vacation was overall very good to great. Though the surf was a bit rough for swimming, it was mesmerizing to just sit and watch the waves roll in. You can swim if you walk up the beach to the right, where it is more calm. Room was fine, but if I was a hotel room/bathroom designer, I would make several changes. The food was mostly excellent. The staff were all friendly and professional. The availability of shaded palapas and lounge chairs was wonderful- we never had to worry about gettin [... read more]g a comfortable spot to enjoy on the beach or around the pools. If we go back, I woukdn’t pay for the Club upgrade because Magna was our least favorite restaurant, and the Club reserved section of the beach was not better than the non-reserved areas and there were more concierge folks at the front desk than at the Club concierge, and the rooms, service and access to the other restaurants was the same.

Bahia Principe Escape Aquamarine: Bahia Principe aquamarine

The residence is great ,clean and good service, except for the drinks are not good , you keep drinking the whole day and you do not feel anything as if you are drinking water. The Wi-Fi is so bad and it keeps asking you to log in again and again every day. The residence is good for people who wants to stay in the residence only.

Bahia Principe Explore Esmeralda: Nice resort but not safe for a Celiac

The beach is beautiful. Lots of shady areas available. Having stayed at the resort before, it is beginning to get a bit tired looking. The biggest negative for our family was the lack of knowledge of the restaraunts with gluten and gluten free products. Although we are very diligent and careful (if you are a Celiac you know what this means) my wife ended up getting very ill and missing a full day of our vacation in bed. There were just so many mistakes made at the various restaurants during our  [... read more]stay that we completely lost confidence that this was a safe place for celiacs. I would recommend this hotel for others as it is very nice - but not for Celiacs.

Excellence El Carmen: Still a great resort

Second time for us One of the better resorts we’ve been to and have been to many 5star resorts all over. Great food and lots of choices Beautiful and modern Resort The staff is pretty amazing whether in restaurants , buffet beach bar or entertainment staff Keep it up!!!

Bahia Principe Explore Esmeralda: Great experience!

Beach was beautiful (very busy), there are a million pools, the grounds are kept very clean and the rooms were well serviced. All staff were extremely attentive and friendly for the most part. Buffet staff were the only hit and miss for service. Overall an excellent vacation and would recommend.

Bahia Principe Explore Legend: Fantastic resort

Rooms are large and excellent, all new with zero mold issues, extremely clean, so much for kids to do you won’t be disappointed, took advantage of access to other resorts in complex and excellent restaurants. Thank you to Deputy Mgr Jennifer who promptly sorted out a issue for me - my group was booked at AquaMarine and she made arrangements so I could eat with them - outstanding help!

Sunscape Coco Punta Cana: Excellent

I have no complaints about this resort ( Be Live ) . It was the best service we have had in all our travels. We stayed in the V.I.,P. section. The staff was excellent and friendly and made the tourist interact with each other. My husband's only complaint was there not enough mashed potatoes and not enough shade coverage, otherwise amazing.

Catalonia Bavaro Resort: Great resort!

Great suite, very good king bed, excellent food, lots of variety, staff outstanding, great staff on the beach bars and towel/beach boys. Beautiful beach. Very friendly (not to pushy) staff selling excursions. Read less