Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Not for me

This is my fourth trip to Cuba. First Trip at Valentin El patriarca. Varadero beach is beautiful. This Hotel is run by Gaviota, the Cuban government tourism organisation. It is not an international chain like Melia and Riu or Barcelo. If you understand what that means, read no further. It is terrible in every possible way. It used to be run by Ocean and must have been nice in the past. But It is near the park so mosquitoes are numerous as well as other creatures. The privilege suite is an [... read more]

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Private  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: One of the best in Cuba!!

I will start off by clarifying that this hotel is a 5 star for Cuba. This is still a fairly new property, and I have been hearing amazing things about it since it opened. I was happy to finally get there and see if for myself. The thing that REALLY makes this property is the staff. Everyone is absolutely top notch, from the front desk employees, the bar tenders, the waiters, the entertainment staff, the maids, the gardeners... I could go on. Everyone was friendly and amazing the whole week [... read more]

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Amazing staff and great beach

Hotel is very dated, clean but needs some tender loving care and plenty of fresh paint and renovations Grounds are well kept, such as gardens, pool is great and very large, beach is beautiful, especially on calm days Staff is the great

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None  - 

Verified Purchaser

Valentin El Patriarca Varadero: sadly not a good time...disappointed

sad to say the resort was definitely not as advertised. short notes; NO TOILET SEATS OR TOILET PAPER in the various bathrooms and they were dirty and smelly and just gross, a/c cut out, no clean towels, no drinks (including water) in our fridge as advertised, we requested a king bed but got 2 doubles that we had to push together and then end up sleeping on one or falling through the cracks, sand fleas attacked a few in our group quite severely, food was worse than usual (wieners substituted for [... read more]

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Private  - 

Verified Purchaser

Memories Trinidad Del Mar: I'd go back again for sure

Very nice hotel. Employees were polite and very attentive. The grounds were well maintained and the hotel itself was sparkling clean. The dining room offered more variety of foods than you can imagine. The beach itself was very clean. This was my first time at this resort and I would certainly go back again.

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Sun Shine  - 

Verified Purchaser

Valentin Perla Blanca: Teriffic resort

Excellent great room. Grounds were very nice.staff were terrific. Poolside was very well organized. Needed to be able to get to others areas with very little difficulty. Would recommend this resort to any one looking for a Cuba Holiday. Would go back again.

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Jackie  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Amazing Stay!

We are a family of 4, two young girls, there were a lot for them to do. We utilized all the pools including the kids pool and the kids club, plus they had entertainment throughout the day/night for kids. In addition a nightly show, my only issue was the show started too late (9:30) so it was hard to stay up for it lol, but we did make it to a couple which was nice. Lendes (kids club staff with long blond hair) was amazing, she babysat for us after hours so we can enjoy a dinner/date night- that [... read more]

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Private  - 

Verified Purchaser

Melia Las Americas: Very,very good

It was our first time in Melia Las Americas, but not the first time in Cuba. Hotel and staff are amazing. You can not ask for anything better. We scertainly hope we will be able to return to Las Americas next year again

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Nina Savage  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Good Resort with a Few Issues!!

This resort was, in many ways, far above the three star category it is tagged with.. First the positives: The grounds and landscaping are beautiful and everyday there are lots of gardeners and assistants to take care of things. The resort also has access to several beaches on the property which are quite beautiful. One beach had a bar and also served barbequed food. The resort is connected to a medical clinic, a pharmacy and a store nearby. You can go for a ride on bicycles you can use for sev [... read more]

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Andre  - 

Verified Purchaser

Melia Costa Rey: Exceptional Trip

From our trip booking to our return flight, we ( all 14 of us) truly enjoyed our stay at the Pullman. Keeping in mind the world’s economic situation and embargo’s , Cubans are feeling it deeply and despite that, they remain joyful and there to assist you in anyway they can. Shortages are noticed but there’s always something available to satisfy anyone’s taste. The beaches are splendid and some of the greatest in the Caribbean. Very few hick-ups and staff was very helpful to addre [... read more]

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Private  - 

Verified Purchaser

Paradisus Varadero: Nice resort but does not meeting star rating

Overall, I think the Paradisus Resort is a good resort for Cuba but it is starting to be run down especially at the The Reserve. I do not think the The Reserve is worth the additional money. The up keep of the rooms is poor. Both shower heads - tub and shower were leaking a lot. The landscaping around the room especially the swim out suites was poor. It looks old and dated and not well kept up. We had no real extras. The bar was only filled with 2 beers. They did provide water every day but in t [... read more]

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Alatat246  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Great trip- detailed review

Arrived on Jan29 with two friends and met up with other friends who arrived couple days prior.The resort looks large at first but isnt really once you get the lay of the land. It is clean and gardens well kept Room The rooms are very spaceous with standup showers and rain shower heads. Never had issue with no hot water We were in building 5 on first floor. Luckily, our build is one that first floor is raised so had to walk up 4 or 5 steps Our maid Jennifer did an awesome job cleaning our room [... read more]

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Angelgirls  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Amazing Resort

This resort was beautiful. The grounds were green, lush and clean. So many spots to sit and enjoy the outdoors. The room was very clean and spacious. We stayed in one of the bungalows with a view of the ocean and a very short walk to the beach. The food was as I expected. Limited variety but was plentiful. I was not going to Cuba for a culinary experience, I went for the sun and sand. The nightly entertainment was OK but one night was EXCEPTIONAL with a Michael Jackson performance. Overall, I w [... read more]

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C.Pothier  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Great resort, Great staff, Great value

We stayed from Jan 29th to Feb 5th, in a superior room in block 3. We had a fantastic time here! The room was OK, a little dated by some people's standards. But the beds were super comfy, the AC was ice cold, the water was hot and possibly the highest pressure on earth lol. The room was cleaned, and the mini fridge restocked daily. The safe worked and I was able to stream my phone through the large TV on the hotels free wifi. So for us, no complaints about the room. The food was fine, reme [... read more]

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Anne-Marie  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Good Resort with a Few Issues!!

This resort was, in many ways, far above the three star category it is tagged with.. First the positives: The grounds and landscaping are beautiful and everyday there are lots of gardeners and assistants to take care of things. The resort also has access to several beaches on the property which are quite beautiful. One beach had a bar and also served barbequed food. The resort is connected to a medical clinic, a pharmacy and a store nearby. You can go for a ride on bicycles you can use for sev [... read more]

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MoMo  - 

Verified Purchaser

Sol Cayo Coco: Did Not Disappoint

Love the location, the beach, the rooms, the staff. The food can always be more interesting but definitely OK. There was a real problem with hot water when we were there - never really hot, sometimes warm. Also, a problem with the room safes not working. Apparently only one fellow really knew how to fix them and he did. Very pleased with airline OWG although we were not familiar with it. Reccomend.

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Laura  - 

Verified Purchaser

Melia Jardines del Rey: Perfect vacation

When we arrived at hotel 1030 pm we were checked right into our rooms, we were driven to room by hotel staff . Room was clean, we had drinks water towels toilet paper etc. We did not have to wait for drinks at pool beach or lobby bar, wide variety of foods for breakfast lunch dinner. Fresh beach towels daily. Amazing staff always pleasant . Resort grounds were clean and well taken care of.

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Dan Galarne  - 

Verified Purchaser

Aston Costa Verde Beach Resort: aston

stay Jan 28 to Feb 8 th, fine hotel in general but not as good as expected, rooms need upgrades, air conditioning working but never as cold as it should be even after getting it checked, leaky sink but fixed the next day, none working security box ( also fixed) , room curtains hanging down but mostly ripped from the rod, just food is typical Cuba and repetitive , a la carte restaurants have no better food than the buffet ( one of them was still closed when we were there), pools are nice and cle [... read more]

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Etienne  - 

Verified Purchaser

Iberostar Origin Daiquiri: 60+ Hotel

Hotel for older peoples, Main animation at the pool is the Bingo at 4pm . Room was really old . Food was good . Employee very friendly Not enough place to seat down at the pool or beach. Hotel is old but clean.

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Ddddr  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Covid is gone

Tripcentral .....we are leaving our life...covid is old story.....we have to move forward .....I can't believe people still believe in COVID. Canadian are more stupid then Cuba people. Is 3 years and people in Canada still live with fear of covid. Until when. ????

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