Sensatori Resort Punta Cana: Good family resort

The resort itself was stunning and the service was wonderful. If you do not want to be around a very large amount of small children during your vacation this resort won't be for you. If you are a family with small children, not many resorts will beat it as it is a Nickelodeon resort with a gigantic water park. Keep in mind that the main pool and all the restaurants except one are NOT adults only. Only your building will be adults only if you have requested it. The beach was beautiful b [... read more]ut short. We had a swim up room which was good the second week as the first week we were in building 7 and the sun never hits the swim up on that building and it was freezing. We changed to building 8 for the second week which was a great temperature as the sun shines on it all day. Being able to stay on our patio was wonderful (no children).

Bahia Principe Explore Punta Cana: Beautiful Resort

The Grand Bahia Principe Punta Cana is a beautiful resort . Part of a huge conglomerate, it only a small part of a huge resort area. The grounds were beautifully kept, lush and well groomed. Our room was lovely, clean, large, and nicely decorated. The beachfront area is very big, and always was kept clean . The pool area was huge and always looked well used. There didn’t seem to be excess activities at the beach, could use a few less vendors promoting tours and products. Also more supp [... read more]ort staff for beverage needs . Washrooms were always clean and well looked after. Only disappointment was the inability to book al a cartes. Seems one has to book prior to your trip. The conceirer want helpful in any way. Although our package was privileged we didn’t really have anything different than the norm. Lastly the waitstaff could use an upgrade in their language . They rarely understood your request or inquiry. We learned that a large resort isn’t as personal as the smaller ones we’ve been to in past.

Hard Rock Hotel and Casino Punta Cana: Amazing Vacation at Hard Roch

Just spent a glorious week at the Hard Rock. This hotel is amazing. Beautiful beach, good food and the people that work there are wonderful. Recommend this hotel to anyone who wants to relax on a beautiful beach or hang by pool. This Hotel is worth the $$. Cheers out to Gracie and Gladys by the Central Pool! Best servers in Punta Cana!!

Bahia Principe Escape Aquamarine: Amazing resort

Staff very friendly and helping. Bahia Village very enjoyable place with multiple local people. Resort very very clean. Pool environment was amazing. Entertainment team very fun. Bartenders very fun and knowledgeable.

Bahia Principe Explore Esmeralda: wonderful vacation

We enjoyed the resort. Food was good, The staff where amazing. It was nice having different pools to choose from. If you didn't want to join in with the activities, you could go to the quiet pool Also an adult pool. Room was good. We had no complaints. Bus ran out of beer on the way to the resort LOL. Again give the staff 110%. They treated you so well and made sure you where totally satisfied.

Riu Republica: Very nice

The food from the buffets to the restaurants was excellent with lots of choice. The Asian restaurant was our favorite. The drinks were absent of any liquor unless you specifically asked for it to be added which we found odd. Our room was fine and in a quiet wing of the resort

Wyndham Alltra Punta Cana: Many good features but not worth the price

FIRST IMPRESSION/STAFF There was good and bad. Upon arrival the first thing I noticed was that the resort may have seen better days long ago in the 90's perhaps because the décor and colour scheme is tired and outdated. Lobby furniture was could use upgrading. It was clean though and staff were very welcoming and kind. The staff in the hotel were actually the highlight of this vacation! Can't say enough good things about them. GROUNDS This resort is definitely clean and manicured. Crew ar [... read more]e out there manicuring the greens consistently, wait staff clear empty glasses and cups and its never in a disarray. If cleanliness and manicured shrubbery and plants is is your thing, you will be very happy about this. POOL/POOLSIDE There is one continuous pool that goes through the entire resort in a lazy river sort of style. it isn't deep, my children were able to stand up in it so if you like pools with a deep end, you won't find it here. The pool was always clean. The bars around the pool are well-serviced also and wait staff come around quite often to take orders which was fantastic! LOUNGE CHAIRS This one is a negative. For the amount of money we spent to stay at this resort, our expectation is that there should never be a battle securing lounge chairs by the pool . We like to begin our day at the beach and spend the afternoon by the pool and so we found that often, we had to scour the resort for free chairs and sometimes were unsuccessful! This was frustrating. People would get up early, leave their towels on the chairs and take off for hours. The hotel does have a policy in place where if you leave your personal belongings unattended for over 15 minutes, they will remove them but I never saw this practiced. Not to mention, I think that time frame is too short because if you leave to have lunch for example, with every intention of returning, I don't think you should lose your spots in 15 minutes! Kind of dumb, they need to just stock up on more chairs. ROOMS/HOUSEKEEPING The rooms were nice enough. I've been to cheaper resorts with larger, nicer rooms. We did get adjoining rooms which was ultra convenient. The linens and beds were just okay.. again, not what you would expect when spending the amount of money charged but they were clean. We were celebrating a landmark event on our week away and we had to request champagne to be left in our room. No extras were provided even though the staff were made aware by our agent that we were celebrating so that was a disappointment. I've stayed at cheaper resorts in Cuba where everyday, there was some daily creative decorative art using the linens left behind,sometimes chocolates etc. The maid missed the window to clean our room twice during our one week stay! We were up early and out the door, returning once after breakfast to gather our things for the beach so we left our "clean room" door sign on from about 9:30 am till 4:30 everyday. 4:30 was when we went back to nap before dinner. In our opinion that was ample time to tidy our room but like I said, twice we returned and our room hadn't been made up. That to me is a HUGE fail for the standard expected at a hotel that charges so much! You want to charge top dollar and get repeat business? You need to deliver that standard continuously or reviews like this one will keep popping up and your clientele will slowly diminish. DINING This is the one area where I saw a positive difference from cheaper all-inclusives. I would say this is about the only thing that stood out and sort of made it feel a bit better that we spent so much. (A "little" better). Daily the breakfast buffet was stocked with options. Items were fresh, hot, well-stocked and there was always enough. Same thing at lunch. No long line-ups to eat on the week we went but perhaps if the resort were busier, that would have been a possibility. I'm not going to say the food was gourmet but the a la cartes weren't just buffet food, presented in a different way like many resorts try to pull. You actually have different items to choose from. My favourite a la cartes were Oceana and La Trattoria. The Grille (steakhouse) gets mixed reviews but my family liked it. You don't have to make reservations at the restaurants in advance or at the beginning of the week. It's first come, first serve which we quite liked! We never waited very long for a table. Its not a culinary experience or anything but food is good enough that you won't starve and the desserts are the highlight! Everywhere you go there is dessert and delicious! SMOKING The hotel allows smoking in the open-air areas of the property. To us it was bothersome but if you're a smoker you will love it! I mean, it's 2019 and with all we know about second-hand smoke and how harmful it is, and with this being a "family resort".. I don't think this is a positive. Smoking should be enjoyed outside. I get how there needs to be an area for this but in a café where different people are sharing the space, it becomes very intrusive and annoying!!! This smoking policy is as outdated as their décor! ENTERTAINMENT Firstly I need to comment on the entertainment staff. What a fantastic group of people! They did what they could with what they have and the shortcomings in the entertainment were not their fault at all as I have no doubt they would rise to the occasion if given the opportunity! . Special shout out to Pokemon!! This guy was everywhere all the time, making your day brighter, acknowledging you every chance he got and making you smile! Way to go Pokemon!! SO this is the reality..Two nights were great. The circus night and the Pirate show. Other nights were weak. I have to give props to Cuba for entertainment as this resort made them look like American Idol !! In Cuba the talent is stronger in my opinion. Of course I need to exclude the carabret style singers in Cuba which make everyone cringe to watch but I am talking about the magic, dancing or acrobatics in Cuba.. they are just much tighter!! As a result of the weak entertainment at this resort, nights were a tad boring. We had to resort to being creative to have fun. We would just talk, play games and have drinks and that was fine but again... "THE MONEY SPENT" .. you'd expect more dazzle entertainment-wise! BEACH The beach was okay. IT wasn't perfection like Cuba (you can tell I love Cuba) but it was fine. I think the most annoying thing was the vendors trying to sell stuff to you but even this wasn't overwhelming. The beach was well-manicured but for me being a beach gal... I wouldn't want to spend another week on that beach. Water wasn't crystal blue, sometimes it was dark and murky. There are much nicer beaches out there but this is the Atlantic, not the Caribbean!. This of course bares no reflection on the resort itself but worthy of mentioning. If you're more of a pool person, maybe this will be a non-issue for you!

Ocean El Faro: I would classify the resort as "GOOD"

The resort was beautiful and the pool were fun. BUT the service was absolutely terrible. The people at the front desk were beyond slow and never seemed to be able to answer general questions. The service at the restaurants was very very slow, and the food was OK but definately not great. The Sunwing represenative for the hotel was extremely rude. Did not have the pages in the book for departures and could not confirm our pickup time for departure until a few hours before the pickup. The [... read more] weather was great which was the reason for going to Dominican.

Bahia Principe Escape Aquamarine: Good vacation, but management doesn’t care about repeat customers

Resort is good very clean and people are friendly. We were disappointed because we have been to this resort 15 times and had expected to get a VIP bracelet as we had on the past. They have changed the rules with the new Ambar. We will not be back as they don’t care about repeat customers especially if you have been there 15 times.

Paradisus Punta Cana: Too large and not consistent with service

Start with the positives: beautiful grounds, very clean, food quite tasty, large beach, and nice bartenders. Negatives: checking in at 10:30 pm took almost an hour and a half and we were the only ones there ( 6 in our group) that is one of the reason I wanted to fly in the pm rooms should have been ready, resort too large for us, were refused ala cartes they said they were all booked, but they weren’t, when our friends arrived the next day they had no problem booking the ala cartes ( fig [... read more]ure that out)only 2 buffets for such a huge resort, also one or the other was closed a closed a couple of nights because of large bookings so sometimes had to wait ( not impressed)reported to air transat rep the front desk had know knowledge we were coming he said he would take care of it and they didn’t even know we were even there when we checked out. First day no room cleaned, had to ask, no turn down service at all, no chocolates, no rum in our room asked 3 times (our 6 friends that arrived the next day and received it). Was refused once by the trolly for a drive to the lobby he said to me it was only a 2 minute walk and drove away. It was no 5 star too us, not enough chairs by the pool, a lot of chairs at the beach should be chucked out

Royalton Bavaro Resort and Spa: Love the Lazy river and Fry truck

The lazy river is the best feature to this resort. So much fun! The fry truck is in the perfect location and always busy and has the best food. Restaurants are ok. Steak house still not up to par. Japanese and Brazilian are ok. Italian is very good. Buffet has excellent and numerous choices. Even a little buffet for kids!! Rooms are good. Had trouble with our room key bracelets again. Last year also! Frustrating. Need to do a better job of letting people know what activities are happening.  [... read more]Need to have more spots open for the painting class! Had problems with Sunwing flight down so it was 10 wait at Toronto so didn't get to resort until 3am. One then two people to check us in and had to take luggage by ourselves. Would come back and would recommend. This is not an adults only....many families and children.

Le Sivory: Amazing

If you want a relaxing,restorative vacation , this is the place to go. Friendly staff, good food and well laid out and accessible grounds. Our room was extremely spacious. The “all inclusive” was more than we’ve had other places, so good value for your dollar.

Occidental Caribe: Great value for your money

Beach and pools were beautiful. Food was not bad, Paris was by far the best restaurant! The resort was pretty clean. Maids were hit or miss with their service and it didnt seem to matter how much you tipped. I think you get the most out of your money at this resort!

TRS Turquesa: Best vacation ever

Wow...where do i start! This resort is awesome. It was our second time here. We stayed for 10 days with a group of freinds! I want to give special recognition to my butler Yajaira and her team. Sandi and the team at the evening pool bar! And my maid Teresa Yan, who kept our room spotless and confortable. A typical day: Morning a la carte breakfast on the beach patio with a magnificent view of the ocean, with live music in the background. Wander down to the beach, easy to find chai [... read more]rs. The beach is clean, lots of palm trees and cabanas to sit under. Waiters bring you drinks! Wifi reception is great. Lunch time you wander back up to the pool. They served fresh grilled meats, fish (highly recomend the grouper) lobsters, shrimp, calamari...salades. you can bring your plate of food back to the beach and eat it. Later in the afternoon, they have live entertainment in the pool. So while you get ready for dinner, you can listen to amazing musicians play music while floating around on a platform in the pool. The blues rock guitarist was the best! Dinners were amazing! My butler Yajaira booked everything for us. BTW ..Yajaira is amazing. You are lucky if you are staying in block 52. We had champagne and bubble baths waiting as a surprise! Then we wander into the main lobby to enjoy a cocktail before dinner. OMG..oh my god! Try the the gin and tonic with cucumber! Delicious! Or the chocolate or expresso martinis. Best restaurant was Eldorado! Jose our server made it the best experience during our stay. The tomahawk steaks at Caprichi were amazing too! Late evenings at the pool bar! THE BEST! Sandi and guys were amazing. They keep the drinks coming and make the best shots...always freindly! Cant say enough about how hard Sandi and the guys work to ensure everyone is happy and having a good time. We met a lot of great people at the pool bar at night. Good times! Cant wait to go back! See you soon!

Riu Palace Punta Cana: Average resort

Was excited coming into the hotel. Lobby was nicely decorated and airy, check-in staff was great. Disappointed in our room. Although it was spacious, cleanliness could have been better. Floor needed to be swept, bed only had one sheet (stains) and four pillows. It took 4 days and many requests before we got extra blankets. The bathroom had been recently renovated but looked rushed. Good thing about bath was great water pressure, rain shower and double vanity. Our balcony faced the parking lo [... read more]t which was a disappointment. Don't rely on cleaning staff, not very good. The grounds well kept, beach / pool fantastic (wake up early and reserve a chair with your towel). Buffet was good, didn't care for the a la carte Steakhouse. No entertainment unless your a child. They played kid games and videos on the stage / big screen until 930pm every night. Then a two person singing group played..no English music. It was annoying being constantly disturbed by people trying to sell their wares on the grounds. Do not take the Santo Domingo bus tour..it cost 106.00 per person and was a 13hr bus trip from hell. This was our first and last trip to the Dominican.

Riu Republica: Excellent resort, had a wonderful time.

I loved the resort had a great time, friendly people great food. Would definetly return in the near future. The rooms were clean and had a great selection of alcohol as well as a beer fridge. Very comfortable stay, had fun in and off the resort. The entertainment was excellent as well as the food.

Bahia Principe Escape Aquamarine: Five star first rate

Very clean property. Friendly staff. Great food. Very large resort. Not the best beach. Very busy. Lots of seaweed. Good entertainment. Large clean rooms. Needs more food available after hours. Pools awesome. Foam party a blast!

Bahia Principe Explore Esmeralda: Beautiful Resort

We loved our stay at the Bahia Principe Esmeralda. The grounds are spectacular. The beach is amazing. Our room was spacious with a balcony. We enjoyed the food and the specialty drinks. I think couples and families would equally enjoy this resort as it has something for everyone. Looking forward to our next visit to Bahia Principe Esmeralda!!

Grand Memories Punta Cana: Great family vacation

This resort was great. Good food, nightly shows for families. Pool was wonderful and the Waterpark was a big hit as well. Service was great and always their to assist you with your needs or questions.

Bahia Principe Explore Punta Cana: Beautiful

The resort was very beautiful and the food was great. The shows were entertaining and our favourite was the circus. My only concern was it being over crowded due to the amount of resorts at the Bahia Principe. The beach was shared and couldn’t find chairs for two, when we were getting up at 730am. One time our beach chair and towel were stolen when we went to get food at the pool restaurant. The towel place said it was my responsibility and it would cost $10. I probably wouldn’t return due t [... read more]o everything being so far apart, and even if there are transport carts available, they weren’t always stopping at designated stops.